The World’s 10 Best Business Class Seats (2020)

Filed Under: Advice

I’m an airline product geek, and every year I like to publish a list of what I consider to be the world’s best first class airlines, best first class lounges, best business class seats, etc.

I recently shared my rankings of the world’s best first class airlines and lounges, and in this post wanted to share my ranking of the world’s best business class seats.

Obviously there are more important things going on in the world right now, but for those of us stuck at home, I figured it’s nice to get a bit of a distraction and discuss some of the “normal” stuff covered on this blog, in anticipation of a time where we can get back to traveling as usual…

Business Class Seats Have Come A Long Way

We’ve seen a significant amount of innovation when it comes to business class seats over the past several years, with some of the world’s best business class seats having only recently been introduced.

However, it’s worth acknowledging that this is part of a larger trend, as over the past 20 years we’ve seen business class seats go from recliners, to angled flat seats, to flat beds, to seats with direct aisle access, to suites with doors. In many ways, the premium economy cabins being introduced nowadays aren’t that different than business class 20+ years ago.

Given the amount of innovation we’ve seen, I wanted to share an updated post with what I consider to be the world’s best business class seats.

What Makes A Great Business Class Seat?

My ranking will be subjective, since not everyone is looking for the same thing when flying, and I think creating a formula for ranking these seats would minimize the perspective I can provide, having tried all of these products myself.

Some people love direct aisle access from every seat. Others don’t, since they love to sit next to their travel companion. Some people love seats with doors. Others hate them. The list goes on and on.

What goes into my decision as to what I consider to be the world’s best business class seats? A fully flat bed with direct aisle access from at least most seats is a given to make this list, though here’s what I’m looking for beyond that:

  • A comfortable sleeping surface — First and foremost, business class is about the bed, so a comfortable sleeping surface is the single most important factor. Part of that is lots of space for my feet, since some airlines seem to be developing elaborate seats with small footwells.
  • The ability to maximize privacy — This is something I personally care about, though I know others don’t. Given the choice I’ll always take a seat that offers more privacy over one that doesn’t — I find it awkward to sleep next to strangers on the ground, and the same applies in the air.
  • Attention to detail with the design — Often I wonder if the person who designed a particular business class seat has ever actually been in business class before, because the design doesn’t have great attention to detail. I’m talking about where buttons are located, how good the lighting is, how easy it is to use the tray table, and more.
  • Different seating configurations for different occasions — Everyone travels with a different purpose, so it’s important that seats are customizable depending on whether you’re traveling alone, with a companion, or with your family. It’s great to have a lot of privacy, but truly great airlines have designed their cabins in such a way that you can choose whether you want to sit alone, or next to someone else.
  • Beautiful finishes — While the substance of a seat is most important to me, there’s also something to be said for a cabin that’s stylish.
  • Individual air nozzles — This is something I won’t be able to cover too thoroughly here, since in some cases I’ll be talking about seats that are used by many airlines. However, for any airline product folks reading this, individual air nozzles make a huge difference in terms of being able to sleep comfortably, given how warm cabins are often kept.

Why You Should Trust OMAAT Seat Rankings

Hopefully I don’t have to explain this to regular OMAAT readers, but I feel like this is worth mentioning for those who aren’t regular readers…

All the time I see media outlets ranking the best business class seats, though typically they’re just going off stock media images and how airlines describe their seats, rather than actual firsthand experience.

While I’m absolutely not saying you need to agree with my rankings, here’s why you should trust OMAAT rankings, in the sense that I’m sharing my honest and informed take here:

  • I pay for all of my own travel, either with cash or miles
  • I don’t let the airlines know that I’m reviewing their products, and go out of my way to remain as anonymous as possible
  • I’ve tried virtually every kind of business class seat out there, and have flown business class literally hundreds of times, so have lots of context for what makes a great seat
  • I don’t have any sort of financial relationship with any airline
  • This is my passion, I’ve been reviewing airlines for 15 years, I’ve written hundreds of flight reviews, and have logged millions of miles

The World’s 10 Best Business Class Seats

Let me now share what I consider to be the world’s best business class seats, counting down from number ten to number one. Just a few final notes, before I do so:

  • Some of the seats I list are only available on one airline, while others are available on dozens of airlines, so I’m only going to be listing each type of seat once, even if there are minor variances
  • In situations where only one airline has a seat type, I’ll refer to it by airline, while when it’s a situation where multiple airlines have the same seat, I’ll refer to it by the seat name
  • One general struggle I have with these rankings is deciding which seat in a configuration to judge (for example, Singapore Airlines’ bulkhead business class seats are phenomenal, while the rest of the seats aren’t nearly as good); so I’ll be judging seat variations only if at least an average of one seat in each row has the comfort that wins it the ranking
  • I’m leaving service, food, drinks, entertainment, and wifi out of this equation; this list is about the seat itself

With that out of the way, here we go:

10. Oman Air Old Business Class

Most of the products on this list will be cutting edge business class seats, so this will be the only seat on the list that has been around for over a decade. Oman Air is one of my favorite airlines, and some of their planes have outdated but incredibly spacious business class seats. They’re in a 1-2-1 configuration, and remind me of what first class used to be like on many airlines about a decade ago.

The technology and privacy of the seats isn’t cutting edge, but the comfort, storage, and spaciousness can rival just about any new seat today. It really is a blast from the past, in a good way. Oman Air is in the process of reconfiguring planes to replace these with Apex Suites, though, so the seats won’t be around for long.

Where to find this seat: This seat is available on select Oman Air A330s. No other airlines have this product.

9. Singapore Airlines A380 Business Class

A couple of years ago Singapore Airlines introduced new cabins on their A380s. In business class, the new seat is a mild improvement over the old one. On the plus side, the cabin is beautiful, the seats are spacious, there’s plenty of privacy (even though the seats don’t have doors), and the seat controls are well designed. Furthermore, for couples traveling together, all the pairs of center seats can turn into a double bed.

The problem? The sleeping surface is hard, and you need to sleep at a strange angle. This is a good seat in most regards, I just don’t find it to be especially comfortable for sleeping.

Where to find this seat: This seat is available on select Singapore Airlines A380s. No other airlines have this product.

8. Zodiac Aerospace Optima Seat

A couple of years ago United introduced their new Polaris business class concept, featuring staggered seats. On 777s and 787s, every other row has “true” window seats, which are quite private, and every other row also has “honeymoon” seats in the center section. These seats are comfortable and functionally designed. However, they’re not especially spacious, and I find the footwell to be a bit on the tight side.

Where to find this seat: This seat is available on all United 777-300ERs and 787-10s, as well as on select 767-300s, 777-200s, and 787-8s. Air France also has these seats on their A350-900s, and plans on installing them on select 777-300ERs. While not quite the same, EL AL has similar seats on their 787-9s, and TAP Air Portugal has similar seats on their A330-900neos.

7. JetBlue Mint Suites

I’m putting this seat on the list separately from the Vantage XL seat because it’s heavily customized, because of how innovative JetBlue was, and because I think this is fundamentally a different product when on a narrow body plane.

JetBlue deserves credit for introducing the first business class seat with a door. It’s amazing that a low cost carrier with narrow body aircraft that didn’t traditionally even have a premium cabin was the first airline to introduce this.

The JetBlue Mint cabin is in a staggered configuration, and every other row features Mint Suites, which are available on a first come, first served basis. The cabin is well designed, and each seat has a door and features ample storage. The main downside to the seat is that the footwell (where you place your feet when sleeping) is pretty tight.

Where to find this seat: This seat is available on select JetBlue A321s. While other airlines have put the same staggered seats on A321s, they haven’t added doors. No other airlines have this product.

6. Etihad Airways Business Studio

Etihad’s newest business class seat is a modified staggered configuration, with seats alternating between being closer to the aisle and closer to the windows. When traveling alone I love the “true” window seats, while many people traveling with a companion like the “honeymoon” seats in the middle of the cabin.

What sets Etihad’s Business Studio apart from other staggered configurations? The finishes are stylish, the seat functions are thoughtfully designed, the seat is spacious, and there’s a good amount of privacy.

Where to find this seat: This seat is available on all Etihad 787-9s, 787-10s, and A380s. No other airlines have this product.

5. Vantage XL Seat With Door

Delta debuted their business class suites with doors a couple of years ago, known as Delta One Suites. Delta uses a modified Vantage XL seat (similar to what you’ll find on Philippine Airlines, Qantas, RwandAir, and SAS, for example).

The Vantage XL seat isn’t otherwise on the list because I consider this to be an evolved version of it, except they added a door. The configuration is staggered, and the seats are private, spacious, and mostly well designed.

However, I do think the seat is a bit rough around the edges — the window seats lack storage, the door doesn’t quite close the whole way, the doors themselves are pretty low, and they’re difficult to open. This is a very good product, but they could have done better with the finishes, in my opinion.

Where to find this seat: This seat is available on all Delta A350-900s, A330-900neos, and 777-200s. China Eastern also has these seats on A350-900s and 787-9s, while Shanghai Airlines has these seats on 787-9s.

4. British Airways Club Suites Business Class

British Airways sure made a quantum leap with their business class hard product in 2019, when they went from a product that they had for nearly two decades, to a brand new reverse herringbone seat with a door.

As such the seat isn’t that innovative, in the sense that it’s a standard Collins Aerospace reverse herringbone seat. As a result I won’t otherwise include the seat on the list, since this is just an evolved version of that, and you can find that on Air Canada, American, China Airlines, QatarVirgin Australia, Xiamen Air, and many more airlines.

In general I like reverse herringbone seats because each seat is virtually identical, so there are no bad seats. The seats have plenty of privacy, the window seats face the windows, and the seats are comfortable regardless of whether you’re relaxing or sleeping. The downside is that these seats aren’t ideal when traveling with someone, since even the center seats are quite private.

What makes the seat special is that it has a door, and that sure is a nice feature. You of course don’t have to use the door if you don’t want to, or if you find it to be too claustrophobic.

Where to find this seat: This seat is available on all British Airways A350-1000s and 787-10s, and on select 777s, as many planes will be reconfigured with these seats in the coming years. No other airlines have this product.

3. Apex Suites

When you look at Apex Suites you may initially think that they’re just average business class seats, as they don’t look that impressive. For example, on a 787, Apex Suites will be in a 2-2-2 configuration. What makes these seats superior is the window seats, as they feature an incredible amount of privacy and personal space. The window seats have a private walkway leading to the seat, and you can raise or lower the partition between seats for full privacy.

For many other business class seats, you have to sleep with your feet in a small footwell, while in an Apex Suite you have an unlimited amount of space for your feet. The other nice thing is that if you’re traveling with someone you can select an aisle and a window seat and sit next to one another, though you won’t have the same level of privacy in the aisle seat.

Where to find this seat: This seat is available on Gulf Air (787-9s), Japan Airlines (select 777s and 787s), Korean Air (747-8s, 787-9s, and select 777-300ERs), and Oman Air (select 787s and A330s).

2. Qatar Airways Qsuites Business Class

Qatar Airways introduced the Qsuite in 2017, and set a new standard for business class at the time. Just about everything about it is incredible — it’s private (it features a door), it’s spacious, it’s stylish, it has plenty of storage, and everything is thoughtfully designed.

What really seals the deal is how customizable these suites are. You can choose a window seat for full privacy, you can choose a double bed in the center section, or if you’re traveling as a group of four, you can even reserve a “quad” and create a huge suite.

Where to find this seat: This seat is available on all Qatar Airways A350-1000s, and on select Qatar Airways A350-900s, 777-200LRs, and 777-300ERs. No other airlines have this product.

1. All Nippon Airways “The Room” Business Class

Seemingly out of nowhere, All Nippon Airways introduced an all new first and business seats in the summer of 2019. This is simply an incredible product — each seat has a door, the suites are massive, and the amount of personal space is unparalleled.

With this seat I really feel like airline products have come full circle, because this business class suite is better than many first class suites out there. I didn’t think anyone could beat the Qsuite, but ANA did

Where to find this seat: This seat is available exclusively on select ANA 777-300ERs, and more 777s are expected to be retrofitted with these seats. No other airlines have this product.

Bottom Line

There you have it, those are what I consider to be the 10 best business class seats. As you can see, in some cases these seats are specific to one airline, while in other cases many airlines have the same seats.

These rankings are highly subjective, and on a given day I could see the order of some of them reversing for me, depending on whether I plan on sleeping the whole flight, am traveling with someone, etc. The only ranks I’m pretty committed to is my top three choices, though I could also see the order being moved around depending on the circumstances.

What do you think the world’s best business class seats are? How does your list compare to mine?

Comments
  1. If you put in the Vantage XL seat (not the modified DL seat with doors), would that still rank above a reverse herringbone?

  2. i largely agree bare your #1 choice i find the qsuite s tad overhyped, the seat is not that wide and imho a case of style of substance give me a apex suite any day over the qsuite.

  3. The new LH Business Class seat, the one that enabled LH to “achieve” 5-Star-rating, is not in your Top 10?

    Oh wait, the post is called “The World’s 9 Best Business Class Seats [2019]”

  4. Having just flown Philippine Airlines new A350 business class from Manila to London, it is surely now up there in the top 10-15. Excellent experience all round with Vantage XL seat, excellent bedding, and even better service. Sadly back to BA Club World next week 🙁

  5. You and everyone else keep on talking about how great the Apex Suite is… but is there anyone else out there who sees it and thinks, “that doesn’t look enjoyable at all?”

    Or is it just me haha

  6. Solid list that I think is pretty spot on.

    Lucky, if you include service/food in your criteria, which business class ranks overall #1 on your list?

  7. Great article!. Thanks for the insights as they will be very useful.

    And a note to @Morgan. A lot of us here haven’t been reading the blog for years just waiting to find something to criticize so this article is very helpful to us.

  8. For all the criticism of United’s new Polaris hard product seat – I’ve flown it a few times and then also flew Swiss (777) and Lufthansa (new Biz)….and of those three, Polaris seat is WAY more comfortable. Swiss Biz feels like a concrete slab and the “air cushion” is BS. These were all flights from SFO to Europe.

    Interesting that only SQ & UA made this list out of all the Star Alliance carriers.

  9. I really like the Etihad business studio seat. Especially if you get a window on the A380, you’ve got loads of privacy and storage.

    Mint suites are also fantastic, though I find the non-suite seats are better for sleeping as the footwell is larger and shoulder room is far wider too (the armrests retract giving you a wider bed). Still hard to beat the massive storage and usable space they come with.

  10. Hi Lucky,

    You may wish to update the article to reflect that Gulf Air has Apex suites on their 787s, and which are gorgeous by the way.

    Thanks.

  11. I fly KE in a few weeks. Is a 777 from SEA to ICN. I can’t tell from the seat map if its Apex suites or not. I would like to chose a window if it is, but I am solo so want a middle isle otherwise. Any ideas how I can find out?

  12. @Lucky I just do not get this obsession with the air nozzles. First thing I do on a plane is shut them off. Planes are too cold. (To each his or her own.) Frankly, they would be worthwhile if they had a heating function.

    Storage is very important though. Mattress pads are also important as they can truly enhance a seat when in the lie-flat position.

  13. The Apex Suite is a good thing. I flew 1st on JAL and looked at the business class offerings and was pleased with the aisle access for all business class seats. None to pleased with a business class offering without aisle access.

  14. Damn. Haven’t flown a single one of those seats. Only business class I’ve flown is Emirates A380, which I thought was phenomenal all around. The seat fits all your criteria too, if I remember correctly. Why didn’t it make the cut?

  15. @Jay – Because the EK A380 seat is just ok. It’s a fine seat but isnt that cutting edge and while EK did some really nice updates with it the seat itself isn’t as good as the ones above. They have really good service though so that’s why there business class is good. Having my first long haul business class flight on the EK A380, I used to think the same. But I recently flew Qsuite and the seat itself can’t compare (though service can).

  16. My take:
    – I prefer the reverse herringbone seat used by e.g. EVA and AA B777, where you can stow away the screen. Much more comfortable for sleeping and reading.
    – Both Ethiad studio and Q Suites have backward facing chairs, which I really dislike. If you want to fly forward-facing you can’t sit by the window or with someone else. I’ve also found both products to feel a bit constrained.
    – I haven’t flown the new Delta One suites, but I’ve talked with a few that have, and they all say that the suites feel very tight. I have however flown quite a lot in Vantage XL seats (on SAS) and while they’re lightyears ahead of Vantage seats, I don’t really enjoy them.
    – Singapore airlines seat is waaaaaaay too firm and forces a super weird sleeping position.
    – Polaris is okay but feels very tight.

    My personal favorites are:
    1. Reverse herringbone found on e.g. EVA (the other type, not the one listed in your post)
    2. Apex Suite
    3. Turkish (if you’re travelling with someone, like I always do)
    4. Q Suites, mainly due to the nice finishes and the novely of the door
    5. The reverse herringbone seat found on e.g. AC, QR (listed in the post)

    As a final note, I sort of, sometimes like LH’s seat if you’re in the first row and travelling with someone. Sure, it’s tight and not exactly cutting edge, but I’m somehow able to sleep really well with their new-ish, thick-ish madress.

  17. @Nevsky~ I have never flown on any airline where I consider it too cold, or even approaching cold! There is an optimum temperature for the body to sleep, around 19C. Any warmer you won’t sleep well, if at all. I have been on some airlines where the temperature is so high I felt physically ill. Crew will lower the temperature if you complain (from the F cabin preferably) and ask for a few degrees reduction. It is in their interests to see a cabin full of slumbering passengers, not making demands on their time! (Let me know which airlines you consider too cold; sound great!)

  18. To all of you haters this is Lucky’s list stating his personal preferences based on observation! It does not have to match your own preferences to be right. This matter is subjective based on individual needs.

  19. Can we get an article or list of the widest seats with the biggest surface area and foot area tested by a 6 foot 250lb man? That last q suite picture looks terrible! How can anyone that isn’t thin with a small shoulder width be comfortable in that? I always wanted to try q suites but I’m not so sure anymore…. There’s too much hype about design and storage. Just give me a huge comfortable bed, cold ambient temperatures and some food. I flew swiss business a couple of times recently and I felt like i was in a coffin and the heat was unbearable as there were no nozzles. Turning wad practically impossible. No amount of excellent service and grilled steaks can make up for a tiny seat

  20. The United Polaris and TAP/El Al seats are different seats. Polaris are Zodiac Optima seats and TAP/El Al use Recaro CL6710. They are different designs with different layouts and staggers, with the Optima being slightly denser overall.

  21. Peter
    your comment about Lufthansa business seats is mystifying. I recently flew on their A350 transatlantic to Frankfurt. What an useless dreadful seat, narrow, angled, hard as nails and absolutely no privacy at all….its like being laid out on a butchers slab! The worst experience you could imagine.

  22. Lucky,
    All airlines have some of their planes equipped with the latest seats. How one can find out what seats his booked flight will have?
    Jack Y

  23. Silly question maybe, but why doesn’t the Delta door close all the way? Is there a good reason for this as it otherwise looks like a huge design flaw.

  24. Thanks, Lucky. Somebody will always disagree with specific rankings; however, at a minimum, you have assembled a list of the best seats currently out there. Just a few hours ago, I returned home from a round-the-world trip that included 8 aircraft on 5 airlines, all in biz class (DEN-NRT-AKL-ZQN-SYD-DOH-BCN-MUC-DEN). I am a bit of an avgeek, but my own international travels are somewhat limited, so I purposely chose this indirect itinerary to sample the most possible airlines, aircraft, and lounges. Qatar’s Qsuites on the 777-300ER easily lived up to the hype, and this is hands down the best product out there. In particular, I appreciate that the cabin configuration is easily adaptable to different types of travelers. I was traveling solo, so the private window seat was great for me. If I were traveling with the wife and kids, the quad seats in the center would be perfect. For couples, the quad seats can be FULLY separated into 2×2 seating, and the two seats on one side of the quad actually form a full size bed. (That just screams “mile high club!”) With several airlines offering great business class seats, I am perplexed by those airlines that choose an inferior product. It seems as if the designers are completely unaware of what the competition is offering. For example, Air New Zealand’s 787 has the crappiest biz class seats I have ever seen. They have achieved that magical combination of claustrophobia with a complete lack of privacy, and then threw in some very mediocre food and horrible drink service (ketchup and vodka does not make a bloody Mary!). Seats and cabin designs are not chosen haphazardly. It is just mind-boggling to think that a design committee at NZ looked at the current configuration and decided “Yes! This is the way to go!” It would have been very simple to just look at the highest rated airlines, and emulate the seat and configuration that best conformed to their cost and density parameters. Finally, I understand that United has become everybody’s favorite whipping boy, but my flight from DEN-NRT was excellent. Aside from the Qsuites, this was the best leg of my journey. Even without Polaris seats, United’s 787-8 was superior to the NZ 787-9, QR A350-900, and LH A350-900. Not only was the United seat better, but United was also superior in food, service, and amenities. This is contrary to everything I have read online, but that was my personal experience. (On an aside, I am fully convinced that SkyTrax is a pay-to-play scheme, and their airline ratings are COMPLETELY meaningless.)

  25. For a macro list like this you have to group all the reverse herringbone seats together, but there are so many flavors of reverse herringbone that they could use their own ranking chart. I find the seat used on Cathay, for example, to be much better than the same seat on AA 777-300’s because Cathay has a larger footwell.

  26. I wouldnt even have included Singapore given how ridiculous it is u have to angle ur whole body to sleep lol.

    Mint should be higher up than Delta i think.

    I wish Apex Suite was a standard everywhere!

  27. @Scott

    I fly SEA-ICN a couple of times a year, and it’s always been the Apex seats.

    @Nevsky

    The reason to have an individual air nozzle is that in public it is extremely easy to warm up (use a blanket), but frowned upon to remove your outerwear in order to cool off. At some point you run out of clothes to remove, and that’s where an air nozzle is nice to have.

  28. Interesting analysis but would you really put Singapore Airlines anywhere in the top 10?

    Since 2006 they have used their own customised seats which have a couple of very serious flaws. No version including the newest actually has a leg rest that rises above 45 degrees making it useless. Every version of this seat is too hard as a seat and in any of them if you want to put your feet up you have to sit at an angle with your legs unsupported by the useless leg rest. I also regard the newest version which is far more densly packed than its predecessors so enclosed as to be claustrophobic.

    The AVOD is above average, in seat power is no better than anyone else has and the soft product is dumbed down compared to five years ago. Service is rigid and inflexible – same patterns of service as twenty years ago and any warmth Singapore girl had is now gone or very well hidden.

    They are not in my top twenty let alone top ten – and I’m a Lifetime PPS member.

  29. I will have 4 Qatar flights coming up soon. 3 are in Qsuites I think and the final is in an older 330.

  30. Looking forward to the 2020 version of this list, after you’ve tried the new business class seats on BA’s and Virgin Atlantic’s A350-1000, ANA’s 777-300ER, and Lufthansa’s 777X.

  31. Fly LOT, a Polish carrier when you can! Their Dreamliner is truly a dream. State of the art controls and so much space! Our space had three windows. Massage seats, comfy linens and no footwell. A real lay-flat.

  32. Just flew Lufthansa Business class LH576 from Frankfurt to Cape Town on 9th October. The footwell is a small triangle, which even makes it difficult for you to turn in bed! Also in row 5, it was freezing and crew was not able to raise the temperature. They provided extra blankets! I am very, very disappointed.

  33. He did not even mention Emirates. I’ve flown on almost all his recommendations and none other than Qatar and Singapore even compare to Emirates.

  34. Hi Lucky,

    Always great reading your reviews and news. As a very frequent traveller myself (over 300,000 miles a year), I know many of the products and agree with you most times.

    One thing I find curious however is your praise for the Air Canada Seat. While it is private and overall looks good, there are two major issues that make me want to avoid it: 1. The location of the table is in a place that it hits my hip when I turn and makes the seat feel super tight. I am a mere 1.83 m at 70kg – so nowhere near a size where this should happen. The other is the air cushion. It deflated on me so often by now (same on Lh)…. FAs seem tk be quite frustrated with that too.

    Just wondering what your thought is behind the praise.
    I personally sleep extremely well on the ANA sears (787, haven’t tried the new 777 C class yet)
    Unites new Polaris is also great
    Air New Zealand is maybe the softest bed in the Sky (You should like it)
    Singapore works in bulkhead but the position of the seatbelt in the lying position is very constricting

    Keep up the great work 🙂

    Mathias

  35. Ruddiger, The Q-Suite configuration is very clearly 1-2-1. Stop squinting…it’s causing you to see double! LOL

  36. @Ruddiger
    That just makes no sense, unless you’re going to insist that all reverse herringbone seats are really 2-4-2, because bits of legroom stick under the seat in front.

    Why don’t you count the number of seats in the same floor space — eg, between doors 1 and 2 in an A359? Then at least you’re comparing like with like.

    I haven’t tried ANA’s new seat yet (not much chance of that in the immediate future, alas), but I’m suspicious. When upright it’s doesn’t have arm rests but is just a big bench. How is that good? But as a bed it looks unbeatable.

  37. As someone else noted, why do you use a reverse ranking for a business class and a forward ranking for first class? That said, how do the ground experiences of airlines like NH and QR figure in your ratings? Service-wise I think DOH is ahead of HND, though HND is close to the Tokyo city centre (as for the remote stands at DOH, they make you feel closer to the Doha city centre than to the airport).

  38. We were flying back to SFO on Korean Air and were told at the airport that they changed the plane to a 787. After reading Lucky’s previous review, we changed out business class center seats to 2 window seats and really enjoyed it. Though I’m only 5’2″ and my partner is almost 6’2″, we both appreciated not needing to have my feet underneath the monitor (which is the case for the aisle and center seats.) We also got lucky and the aisle seats next to both of us were empty so we were able to use one of the empty seats to enjoy meal time together.

  39. Ben perhaps I have missed something but I don’t think you ever made a list of the best Business class complete PRODUCTS. (hard product plus soft product) Would you consider doing so?

  40. The Mint and Apex suites IMO do not belong on a top ten list. Mint is hard and uncomfortable with tiny footwell; Apex is claustrophobic, has zero storage space to the sides, and a terribly inconvenient table.

  41. “Attention to detail with the design — Often I wonder if the person who designed a particular business class seat has ever actually been in business class before, because the design doesn’t have great attention to detail. I’m talking about where buttons are located, how good the lighting is, how easy it is to use the tray table, and more.”

    I laughed at this. Does this have new Virgin Atlantic Upper Class written all over it?

  42. Oh… And thank you, Lucky. I trust your ranking more than anybody’s out there!

  43. I didn’t like Jals apex suite as there was literally no storage. Didn’t think I would care so much but it actually was a major pain.

    Ironically I think some of the old 2x2x2 seats when traveling with someone provide the nicest seats. Eg old United, Kenyan etc.

    I much prefer the amerixan seat to air canada.

    Ba sucks largely but upstairs in the 747 it’s not a bad seat at all if you get the window (once you’ve taken off and can put the divider up lol)

  44. @ Mick
    The divider only needs to be down for the safety briefing. You can have it up for takeoff.

  45. I found the Apex seat on Japan Airlines to be really ordinary and perhaps my least favourite in recent years. The lack of storage, particularly when in lie flat mode, bothered me. The seat wasn’t very long either I siuppose the ugly decor and woeful IFE on JAL didn’t help either. Much prefer the seats on Singapore Airlines A350 and 777 and the VantageXL on Qantas where, despite the enclosed space around my feet, I found it much more comfortable for sleeping and just better from a convenience point of view. For reference I’m 6 foot 1.

  46. How did ANA’s ‘THE ROOM’ beat Qsuites?
    Is it just because of a wider seat/bed?
    Because I’m pretty sure QR has a better soft product (if not a better hard product).

  47. Dear Ben

    I am following your blog quite a while already and really like your reports.
    In this case I would like to ask you for two corrections (I worked in aircraft cabin development until end of last year at one of the OEMs): The A330neo dear from TAP and the 787 ElAl Seat is not from Zodiac/Safran but is a Recaro CL6710.
    Secondly, the Mint product is a highly customized version of the regular Vantage (also found on LX, OS, SN, AY A330, DL 767 etc.). The Vantage XL ist only found on widebodies.

    Hope that helps you a little bit.
    H

  48. No special mention of Starlux? Sadz.

    I have to join in the chorus against Qatar Airways QSuite especially on the 777s.

    Maybe I’m a social person, but I felt uncomfortable in it. And I wasn’t the only one either. It is too isolating, especially with the door closed.

  49. @Ben

    Was just looking up your previous articles and BAM! you just posted an update with ANA.

    Can you do a best J soft product list please?

    Thanks!

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