All Nippon Airways (ANA) New 777 First & Business Class: Which Routes Get Them?

In 2019, Japanese Star Alliance carrier All Nippon Airways (ANA) launched an all-new first and business class product. In this post, I’d like to take an updated look at ANA’s progress with installing these new cabins, along with which routes currently consistently feature this product.

ANA’s new first & business class cabin details

All Nippon Airways’ new first class and business class products are truly spectacular. ANA has always had incredible service, and now the airline has a hard product to match.

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All Nippon Airways’ new first class, known as “The Suite,” is phenomenal. The hard product as such doesn’t look that amazing, but it’s a huge improvement over the old product. First class has eight very comfortable suites, each of which is functionally designed and private. Personally I consider this to be among the world’s best first class products, thanks largely to ANA’s top notch soft product.

All Nippon Airways’ new business class, known as “The Room,” is really what’s most revolutionary. The seats have doors and an unreal amount of personal space. I consider this to be one of the world’s best business class products, along with Qatar Airways’ Qsuites and Japan Airlines’ A350 business class.

Which flights have ANA’s new first & business class?

While there are certain markets where All Nippon Airways consistently offers the new cabins, we have seen some variance. So let me share the basics of how many ANA 777s have the new cabins, how you can tell if your flight features the new cabins, and finally which routes currently feature the new cabins (though of course that’s subject to change).

How many ANA 777s have new first & business class?

All Nippon Airways has 13 Boeing 777-300ERs in its fleet. 10 of the 13 jets currently feature the new cabins, meaning that ~77% of ANA’s 777-300ERs have the new first and business class. Six of these planes have been delivered to the airline since 2019, with the new cabins, while four 777-300ERs have been reconfigured with the new cabins (these planes are 10+ years old).

Unfortunately ANA doesn’t have concrete plans to reconfigure the remaining 777-300ERs, so don’t expect this product’s footprint to grow much for the time being. ANA is expected to eventually take delivery of new 777-9s, which will likely feature this product (or something even better), though that’s still potentially years down the road.

If you want to track registration codes, the following 10 Boeing 777-300ERs feature the new cabins:

• JA784A
• JA785A
• JA787A
• JA788A
• JA793A
• JA794A
• JA795A
• JA796A
• JA797A
• JA798A

And in the interest of being thorough, here are the three Boeing 777-300ERs that feature the old cabins:

• JA790A
• JA791A
• JA792A

It’s obviously frustrating to have a fleet of just 13 planes, and not reconfigure three of them, especially when it has been seven years. What’s the explanation for this? Keep in mind that the 777X has been delayed by around seven years now.

My guess is that ANA had intended to reconfigure 10 planes and retire the other three, and signed contracts based on that. Then with the never-ending 777X delays, the airline decided to keep those jets around, and maybe it just proved too complicated or costly to backtrack on that. At least that’s my best guess.

How can you tell if an ANA flight has the new cabins?

You can tell whether or not your flight is scheduled to feature All Nippon Airways’ new cabins just by looking at the seat map. The easiest way to tell is to look at the business class seat map:

• The new business class cabin has 64 seats, while the old cabin has either 52 or 68 seats
• If the business class cabin goes to row 20, then it’s the new business class; otherwise it’s the old business class

If you’re on ANA’s website and a flight is scheduled to be operated with the new cabins, you’ll also see the prominent display of “THE SUITE” for first class and “THE ROOM” for business class.

Another method to check without using ANA’s website is to instead go to Google Flights. Just search a business class flight on an ANA 777. When you look at the flight options, if a flight shows as having an “Individual suite,” then that’s the new business class.

Meanwhile if it shows as having a “Lie flat seat,” then that’s the old business class.

Again, it’s only select Boeing 777-300ERs that have these cabins. You won’t find these cabins on other aircraft, including 787s, A380s, etc. However:

• ANA’s A380 first class is actually very similar to the carrier’s 777 first class, so it’s business class where you’ll find the biggest difference
• ANA does plan on installing a similar business class product on select Boeing 787-9s, branded as The Room FX; the first plane with these interiors is expected to be delivered in the coming months, though has been delayed

Which routes have ANA’s new 777 cabins?

Here are the routes that are typically currently operated by the new All Nippon Airways Boeing 777-300ERs:

• Tokyo Haneda (HND) to London (LHR) for NH211/212 — all frequencies
• Tokyo Haneda (HND) to New York (JFK) for NH109/110 and NH159/160 — all frequencies
• Tokyo Haneda (HND) to Chicago (ORD) for NH111/112 — select frequencies, day of week variations
• Tokyo Narita (NRT) to Chicago (ORD) for NH11/12 — select frequencies, day of week variations
• Tokyo Haneda (HND) to San Francisco (SFO) for NH107/108 — select frequencies, day of week variations
• Tokyo Narita (NRT) to San Francisco (SFO) for NH7/8 — select frequencies, day of week variations

In other words, as it stands, all flights to London and New York are supposed to feature the new cabins. Meanwhile flights to Chicago and San Francisco all alternate between new and old configurations, so you’ll want to check the seat map. That means there are no routes that are exclusively operated by 777s with the old cabins.

In terms of the rest of the United States route network, Houston (IAH), Los Angeles (LAX), Seattle (SEA), and Washington (IAD), are served by 787s. There’s always the chance for last minute aircraft swaps, and airlines do tweak their schedules over time.

Bottom line

All Nippon Airways introduced a phenomenal new first and business class in 2019, and the airline has rolled this out to ~77% of its 777-300ER fleet (though no additional retrofits have happened in the past several years).

For the current upcoming schedule, you can expect the new cabins to be offered on all flights to London and New York, as well as on select flights to Chicago and San Francisco. While you’ll always want to check the seat map for changes or aircraft swaps, that’s the current plan.

If you’ve flown ANA’s new 777s, what was your experience like?