Review: Four Seasons Napa Valley

Review: Four Seasons Napa Valley

NAME: Four Seasons Napa Valley
LOCATION: Calistoga, California
DATE: December 2021
REVIEW RATING:
BEN SAYS: The Four Seasons Napa Valley has a special setting on an active winery, and has an excellent restaurant, friendly service, and overall great design. While there are still a few areas for improvement, this is a great place for a Calistoga getaway.
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EXTRA PERKS AVAILABLE Enjoy breakfast, upgrades, & more

Want to take advantage of Four Seasons Preferred Partner benefits, including a space available room upgrade, complimentary breakfast, a hotel credit, and more? Contact Ford ([email protected]) for more details. He may even be able to help if you already have a stay booked.

During our recent trip to California (where I also reviewed Alila Marea Encinitas and Four Seasons San Francisco at Embarcadero), we spent a few nights at the Four Seasons Napa Valley. This hotel has been in the works for around a decade, and I know many luxury hotel fans have been curious about what to expect. I’m here to report back.

The Four Seasons Napa Valley opened in November 2021. The roughly 23 acre resort features 85 guest rooms, plus some residences. While there are still some kinks to be worked out (as you’d expect for a new hotel), the property has a gorgeous setting on a winery, beauty pools, excellent service, and phenomenal food.

Booking the Four Seasons Napa Valley

For our dates in early December, the nightly rate for a base room at the Four Seasons Napa Valley was $1,200. Napa Valley tends to be pricey to begin with, given its proximity to the Bay Area, which has a lot of wealth. On top of that, the domestic luxury hotel market is hot right now, given that many people prefer to travel domestically due to travel restrictions.

The best way to book any Four Seasons hotel is through a Preferred Partner travel advisor. When booking through Preferred Partner you pay the same rate you’ll find directly on Four Seasons’ website, but you’ll receive extra perks, including the following:

  • A room upgrade, subject to availability
  • Complimentary daily breakfast
  • A hotel credit to use during your stay

Four Seasons Preferred Partner is generally combinable with promotions being offered directly through Four Seasons, including advance purchase rates, free night offers, and more. Note that booking Four Seasons properties through Preferred Partner is better than booking through programs like Amex Fine Hotels & Resorts. Why?

  • With Preferred Partner you have the option of room service breakfast in place of restaurant breakfast
  • Upgrades are prioritized for Preferred Partner bookings, given that it’s Four Seasons’ own proprietary program (and the value of an upgrade can be significant)
  • You can combine Preferred Partner perks with virtually any rate on Four Seasons’ website (other programs don’t allow you to stack promotions in the same way)

You can’t beat getting all of these extra perks just for booking through an eligible travel advisor. Ford is of course more than happy to help anyone book Four Seasons properties through Preferred Partner, and can be reached at [email protected] He doesn’t charge any booking fees for Four Seasons properties.

Full disclosure — Ford got a travel agent rate for our stay — while it was a discount over the standard rate, it was far from free. As always, all opinions expressed are my own.

Four Seasons Napa Valley location

The Four Seasons Napa Valley is located at 400 Silverado Trail North, in the town of Calistoga. For those not familiar with Napa Valley, the area has five different towns, each of which has its own charm. Many people love Calistoga, and the Four Seasons is right across the street from Solage, an Auberge Resorts Collection property.

The closest airport to the Four Seasons is Santa Rosa Sonoma County Airport (STS), which is a roughly 30 minute drive from the hotel. Alternatively you can use San Francisco Airport (SFO), though that’s about a two hour drive away, give or take (depending on traffic).

Four Seasons Napa Valley check-in & lobby

The Four Seasons Napa Valley consists of dozens of standalone buildings, and the lobby is its own building. As we pulled up to the hotel we were welcomed by the bellmen, who offered to park our car and help us with our bags. The Four Seasons offers complimentary valet parking, as is pretty standard in Napa Valley.

Four Seasons Napa Valley reception exterior
Four Seasons Napa Valley lobby exterior

The hotel’s lobby is beautiful, and has a sense of place, with plenty of seating.

Four Seasons Napa Valley lobby
Four Seasons Napa Valley lobby
Four Seasons Napa Valley lobby

In addition to the interior, there was also an outdoor space with more seating, overlooking a pond with a water fountain.

Four Seasons Napa Valley lobby balcony
Four Seasons Napa Valley lobby view

When we started our check-in process we were offered a glass of sauvignon blanc from Elusa Winery, which is located on property. That’s a nice way to start a stay.

Four Seasons Napa Valley welcome glass of wine

With keys in hand, we were driven to our room in a golf cart, though we could have just as easily walked, as the property is easy to get around.

Four Seasons Napa Valley pathway

For that matter, the hotel has bikes available, which you can borrow either to ride around the property, or to town.

Four Seasons Napa Valley bikes

As we were driven to our room, it was also pointed out that the hotel offers complimentary DIY laundry. How cool is that?!? If only more hotels did that…

Four Seasons Napa Valley complimentary laundry

For context, the property is in a roughly triangular shape, so below is a property map to give you a sense of the layout.

Four Seasons Napa Valley property map

Four Seasons Napa Valley One-Bedroom Suite

For our stay at the Four Seasons we were assigned room 501, a one bedroom suite. Rooms here are spread out over roughly 15 buildings. The building we were in had four accommodations, including two suites and two standard rooms.

Four Seasons Napa Valley room exterior

The rooms at the Four Seasons are generously sized — standard rooms start at 480 square feet, while suites start at 960 square feet. So the suites here are real, true suites with multiple rooms, and not just junior suites with a small living area.

Inside the entryway to our suite was a wet bar area, which had a sink, a Nespresso coffee machine and kettle, and a very well stocked minibar.

Four Seasons Napa Valley one bedroom suite wet bar
Four Seasons Napa Valley one bedroom suite coffee machine & kettle
Four Seasons Napa Valley one bedroom suite minibar
Four Seasons Napa Valley one bedroom suite minibar

Immediately across from that was the room’s second bathroom, which surprisingly was a full bath. It had a toilet, a sink, and a walk-in shower.

Four Seasons Napa Valley one bedroom suite second bathroom
Four Seasons Napa Valley one bedroom suite second shower

Past that was the large living room, with a very well padded couch and a chair facing a fireplace and TV.

Four Seasons Napa Valley one bedroom suite living area
Four Seasons Napa Valley one bedroom suite living area

I loved the fireplace, as it could be turned on at the push of a button, and was so cozy. There was also a desk area with a chair.

Four Seasons Napa Valley one bedroom suite living area

The living room also had a dining area, which had an “L” shaped bench and an extra chair.

Four Seasons Napa Valley one bedroom suite dining area

There were sliding double doors leading into the bedroom, which had a signature Four Seasons king bed. Four Seasons has the most comfortable beds of any hotel group, so it’s always so nice to sink into one of them after a long day.

Four Seasons Napa Valley one bedroom suite king bed
Four Seasons Napa Valley one bedroom suite bedroom area
Four Seasons Napa Valley one bedroom suite bedroom area

The bedroom also had a wall-mounted TV.

Four Seasons Napa Valley one bedroom suite bedroom area

At the far end of the bedroom was the massive bathroom area, which had double sinks, a soaking tub, a walk-in shower, and a partitioned off toilet.

Four Seasons Napa Valley one bedroom suite bathroom
Four Seasons Napa Valley one bedroom suite bathtub
Four Seasons Napa Valley one bedroom suite bathroom
Four Seasons Napa Valley one bedroom suite toilet

The shower had not, not two, but three shower heads.

Four Seasons Napa Valley one bedroom suite shower
Four Seasons Napa Valley one bedroom suite toiletries

Our room was on the ground floor, and had a patio that stretched the entire length of the room. The patio had a dining table with four chairs, plus two more chairs on the other end with an ottoman.

Four Seasons Napa Valley one bedroom suite patio
Four Seasons Napa Valley one bedroom suite patio

I believe we were in a Palisades view room, which is supposed to be the most premium view type at the hotel. Personally I’d recommend trying to not get a room with this view, at least for the time being, and at least not on the first floor.

These rooms have views of the very edge of the hotel’s vineyard, and of an unaffiliated vineyard across the street. I assume this view is considered most premium because it faces the Palisades mountains, which is no doubt a beautiful thing to look at.

Four Seasons Napa Valley one bedroom suite view
Four Seasons Napa Valley one bedroom suite view
Four Seasons Napa Valley one bedroom suite view

The major catch is that the road behind the hotel is public, so if you’re on the ground floor you have very little privacy. Don’t get me wrong, this isn’t a high traffic road, but it did have an average of maybe a car every minute, so that limits your ability to have privacy while having curtains open. People would walk or jog by and peek into rooms as well.

Road behind Four Seasons Napa Valley

That situation is probably made worse right now by the fact that the residences at the resort are partly still under construction. The construction as such wasn’t an issue (in terms of noise, etc.), though construction vehicles would often park not far down the road from our room. I think the hotel should address this by having some sort of vegetation beyond the vineyards at the edge of the property, or find some other way to provide more privacy for these rooms.

If you’re going to get a Palisades view room, I’d recommend requesting the second floor. Personally I’d recommend getting a vineyard view room instead. Rooms with vineyard views are cheaper than rooms with Palisades views, because you don’t have the direct mountain views, but instead you look out over the property. The property is absolutely gorgeous, so I still think that’s the better bet.

For context, below is a picture of some of the rooms with vineyard views.

Four Seasons Napa Valley vineyards

Anyway, aside from the view issue, our room was absolutely lovely. There was twice daily housekeeping, and high speed Wi-Fi was free.

Four Seasons Napa Valley TRUSS Restaurant

TRUSS is Four Seasons Napa Valley’s signature restaurant, and it’s open daily for breakfast, lunch, and dinner. The restaurant isn’t fully open yet — right now only Calistoga’s Living Room at TRUSS is open, though in reality this is more or less a full restaurant, as far as I’m concerned. TRUSS is located near the entrance to the hotel, and is at the highest point of the property, affording it great views.

Four Seasons Napa Valley TRUSS Restaurant exterior
Four Seasons Napa Valley TRUSS Restaurant exterior

TRUSS is such a gorgeous, cozy restaurant. Currently capacity in the restaurant isn’t very high (that’s being expanded still), but we never had an issue getting a table.

Four Seasons Napa Valley TRUSS Restaurant seating
Four Seasons Napa Valley TRUSS Restaurant seating
Four Seasons Napa Valley TRUSS Restaurant seating
Four Seasons Napa Valley TRUSS Restaurant seating
Four Seasons Napa Valley TRUSS Restaurant seating

There’s also a beautiful terrace with endless outdoor seating, and even a couch with a fire pit.

Four Seasons Napa Valley TRUSS Restaurant outdoor seating
Four Seasons Napa Valley TRUSS Restaurant outdoor seating
Four Seasons Napa Valley TRUSS Restaurant outdoor seating
Four Seasons Napa Valley TRUSS Restaurant outdoor seating

The view from the restaurant is great, whether it’s a clear, cold morning, or a foggy morning where you’ll fully expecting the Headless Horseman to appear out of nowhere. And how cool is that massive tree?!

Four Seasons Napa Valley TRUSS Restaurant view
Four Seasons Napa Valley TRUSS Restaurant view

Four Seasons Napa Valley breakfast

As is the case at virtually all Four Seasons properties, there was a complimentary coffee & tea setup in the lobby in the mornings (plus mini-muffins!), which I sure do appreciate.

Four Seasons Napa Valley complimentary coffee

Those booking through Four Seasons Preferred Partner (which is how I recommend booking Four Seasons stays) receive complimentary breakfast in the restaurant or via in-room dining. We had breakfast each morning in the restaurant, and you can find the menu below.

Four Seasons Napa Valley TRUSS breakfast menu
Four Seasons Napa Valley TRUSS breakfast menu

The drinks were excellent, including cappuccinos, iced coffees, and green juices.

Four Seasons Napa Valley breakfast
Four Seasons Napa Valley breakfast

Over the course of our stay, we sampled several things on the menu, including granola with yogurt and seasonal fruit…

Four Seasons Napa Valley breakfast

Grapefruit brûlée with caramelized sugar and mint…

Four Seasons Napa Valley breakfast

An avocado tartine with black truffle puree…

Four Seasons Napa Valley breakfast

Smoked salmon on a caraway english muffin, with whipped cream cheese…

Four Seasons Napa Valley breakfast

The three eggs any style with an english muffin and fruit…

Four Seasons Napa Valley breakfast

Huevos rancheros with corn tortilla, avocado, black bean, and cotija…

Four Seasons Napa Valley breakfast

And French toast with pain di mie, strawberry, and cream cheese.

Four Seasons Napa Valley breakfast

The breakfast dining experience was simply perfect. The service was friendly, and the food was excellent. I appreciated that it was a bit imaginative, and even typical breakfast classics were modified a bit.

Four Seasons Napa Valley Calistoga’s Living Room at TRUSS drinks & dinner

On a couple of evenings we had drinks outside at TRUSS, given the beautiful setting. They have an extensive cocktail menu, which you can see below.

Four Seasons Napa Valley TRUSS cocktail menu

The presentation of some drinks was special…

Four Seasons Napa Valley TRUSS cocktail

Classic cocktails, like an old fashioned and dirty martini, were also excellent.

Four Seasons Napa Valley TRUSS cocktails

We also had dinner one evening at TRUSS, and you can find the menu below.

Four Seasons Napa Valley TRUSS dinner menu

To start we had the gaufrettes (aka classy chips) & onion dip.

Four Seasons Napa Valley TRUSS dinner

We then shared a pizza to start. While there was a pizza on the menu, there was also an incredible-sounding pizza as a special that evening, so we ordered that. Yum.

Four Seasons Napa Valley TRUSS dinner

For main courses I had the steelhead trout with radish, black garlic, and meyer lemon, while Ford had the pressed chicken with butternut squash, fresno peppers, popped black rice, and herbs.

Four Seasons Napa Valley TRUSS dinner
Four Seasons Napa Valley TRUSS dinner

The food was indescribably good. My only feedback is that the menu was fairly limited, though it should be expanded significantly once the restaurant fully opens in the coming months.

Four Seasons Napa Valley Campo Poolside

The Four Seasons’ other main restaurant is Campo Poolside, and it’s open daily from 11AM until 5PM. The restaurant is described as serving Cal-Mexican and poolside favorites. The restaurant exclusively has outdoor seating, and you can also order food and drinks from here to anywhere at the pool.

Four Seasons Napa Valley Campo Poolside seating
Four Seasons Napa Valley Campo Poolside seating
Four Seasons Napa Valley Campo Poolside

You can find the Campo Poolside food and drink menus below.

Four Seasons Napa Valley Campo Poolside lunch menu
Four Seasons Napa Valley Campo Poolside drink menu

We ordered some cocktails here one afternoon, which we enjoyed.

Four Seasons Napa Valley Campo Poolside drinks

We sampled several things on the menu, including the guacamole & tlayuda chips…

Four Seasons Napa Valley Campo Poolside lunch

Ensalada de frutas, which had melon, mango, jicama, cucumber, tajin chili, and lime…

Four Seasons Napa Valley Campo Poolside lunch

Carne asada tacos with grilled bavette, avocado, diced onion, cilantro-lime aioli, and salsa roja…

Four Seasons Napa Valley Campo Poolside lunch

Grilled chicken cobb salad with romaine, monterey jack, sieved egg, black beans, grilled corn, and corn tortilla…

Four Seasons Napa Valley Campo Poolside lunch

And tuna tlayuda with avocado, pumpkin seed, and salsa macha.

Four Seasons Napa Valley Campo Poolside lunch

The food here was excellent as well — there’s not a single thing I can fault about the quality of the food at this property.

Four Seasons Napa Valley pools

The Four Seasons Napa Valley has an impressive pool setup. There are two large pools, roughly in the center of the resort. The largest pool is an adults-only 23-meter heated lap pool, which features five lanes. There’s also plenty of seating around the pool, as you’d expect.

Four Seasons Napa Valley pool
Four Seasons Napa Valley pool
Four Seasons Napa Valley pool
Four Seasons Napa Valley pool seating

Then there was a second heated pool for families.

Four Seasons Napa Valley pool
Four Seasons Napa Valley pool
Four Seasons Napa Valley pool seating

In addition to the two pools, there were also two hot tubs. The hot tubs didn’t get hot during our stay, though, but rather were just warm. So I’m guessing that’s a kink that still needs to be worked out. Fortunately the hot tub at the spa worked properly, and that was open to all guests.

Four Seasons Napa Valley hot tub
Four Seasons Napa Valley hot tub

I also appreciate how Four Seasons properties typically don’t nickel-and-dime. Not only was there no resort fee, but there was complimentary sunscreen at the pool (then again, the UV index is pretty low in Napa Valley in December).

Four Seasons Napa Valley complimentary sunscreen

Four Seasons Napa Valley gym

The Four Seasons has a 24/7 gym, located in a standalone building near reception.

Four Seasons Napa Valley gym exterior

Four Seasons pretty consistently has the best gyms of any major hotel group, with modern equipment and plenty of cardio and weight options.

Four Seasons Napa Valley gym
Four Seasons Napa Valley gym
Four Seasons Napa Valley gym
Four Seasons Napa Valley gym
Four Seasons Napa Valley gym
Four Seasons Napa Valley gym

I will say that compared to other Four Seasons properties, this was one of the weaker gyms. Not in terms of the size of the gym or quality of equipment, but rather in terms of the layout. For example, there was a single bench for weights, and not much room in the weights area for that matter. So there’s really only room for one party to do weights in the gym at the time, while there’s plenty of room for cardio.

Even though the hotel was mostly empty and there was typically only one other person in the gym, we kind of had to step around one another to use the weights. So at a minimum I’d recommend they add a second bench for weights, and leave a bit more space in that area.

Four Seasons properties also often have some outside gym equipment. While that wasn’t set up yet, the gym had a huge outdoor space, so hopefully that’s something that’s added in the future, at least seasonally.

Four Seasons Napa Valley gym outdoor area

Four Seasons Napa Valley Spa Talisa

Spa Talisa is the Four Seasons’ on-property spa. The spa is located between reception and the gym. While I didn’t get any treatments, the spa menu looked intriguing, and included some outdoor treatments with mud.

Four Seasons Napa Valley spa exterior

What we did use is the spa’s outdoor whirlpool area, which is beautiful. Unlike the hot tubs at the pool, this one was the right temperature, and had a beautiful view over the vineyards to boot.

Four Seasons Napa Valley spa hot tub area
Four Seasons Napa Valley spa hot tub area
Four Seasons Napa Valley spa outdoor seating

Four Seasons Napa Valley Elusa Winery

One exciting aspect of the Four Seasons is that it’s the only property in Napa Valley set within a working winery. That doesn’t refer to the winery on the other side of the road, but rather there are vineyards all around the rooms and facilities that belong to Elusa Winery.

The vineyard area is just several acres, so Elusa is never going to be a massive winery. Rather the intent is to produce enough wine for TRUSS (the hotel’s restaurant), for tastings, and for Elusa Winery members to buy bottles.

You’ll want to make a reservation with Elusa Winery in advance, and tastings are $100 per person. This seems like it could be integrated into the Four Seasons experience a bit better — for example, you can’t charge that to your room, but rather have to make the booking and pay directly with Elusa.

Four Seasons Napa Valley Elusa Winery

Our tasting started with a tour of the property’s vineyards. Of course we had seen these in passing from walking around the property, but it’s helpful to get a better understanding of how it all works.

Four Seasons Napa Valley vineyards
Four Seasons Napa Valley vineyards
Four Seasons Napa Valley vineyards

Then we got a tour of everything that happens beyond the vines…

Four Seasons Napa Valley Elusa Winery
Four Seasons Napa Valley Elusa Winery

This even included a couple of tastings during that process.

Four Seasons Napa Valley Elusa Winery wine tasting
Four Seasons Napa Valley Elusa Winery

After that we were brought to a beautiful room where our main tasting took place. We got to try three red wines.

Four Seasons Napa Valley Elusa Winery wine tasting room
Four Seasons Napa Valley Elusa Winery wine tasting room
Four Seasons Napa Valley Elusa Winery
Four Seasons Napa Valley Elusa Winery wine tasting
Four Seasons Napa Valley Elusa Winery wine tasting

It was a fun experience, and it really is very cool how the hotel is also quite literally a winery.

Four Seasons Napa Valley service

Service at the Four Seasons Napa Valley was great. The brand consistently does an excellent job with hiring, and this was no exception. Heck, I’d say service was almost too good.

The hotel was eerily empty when we were there (probably due to a combination of the property having just opened, plus it being between Thanksgiving and Christmas, which isn’t a popular time to vacation), so at times it felt like there was a 1:1 service ratio.

Bottom line

The highly anticipated Four Seasons Napa Valley has finally opened, and I’m happy to have had the chance to check it out. Napa Valley is such a fun and easy getaway (especially for those in California), and the Four Seasons will no doubt be one of the best luxury properties in the area.

The Four Seasons Napa Valley has its fantastic TRUSS signature restaurant, a large and beautiful pool area, friendly service, and a special setting on an active winery.

As you’d expect from a new property, there are still some kinks to work out. I’d say my only major concern that can’t easily be worked out is those ground floor rooms that are basically directly on a public street. I’d try to avoid these if possible, and I hope the hotel does something to try to add some privacy for these rooms.

Anyone plan on visiting the Four Seasons Napa Valley? Do you have another favorite hotel in the area?

Read Four Seasons reviews: Athens, Cap-Ferrat, Denver, Desroches Island, Lanai, Los Cabos, Maui, Miami, Napa Valley, Paris, San Francisco at Embarcadero, Seychelles, and Surfside

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  1. Jason Brandt Lewis Guest

    What, Ben? You were in Napa and didn't stop by my winery to say hello??? LOL. As Sean points out, $100 is a lot of money for a tasting. (e.g.: Stag's Leap Wine Cellars, one of the most legendary wineries in Napa, charges $75 for a sit-down wine tasting of current releases, and $125 for a Legacy tasting of older vintages.) Be that as it may, the property does sound lovely and -- despite being a local -- I look forward to a "staycation" getaway!

  2. Kenneth Guest

    My opinion sooo isn't needed here, but I am not understanding the hateration in this dancery (iykyk). One commenter spoke about a hotels.com discount and how Ben is "shilling." Actual people do look at and value these reviews. Without anything substantive why comment on a story if you don't connect with it (or dare I say, can't afford to stay at this level of hotel). It sounds like pure trolling. This was an excellent review...

    My opinion sooo isn't needed here, but I am not understanding the hateration in this dancery (iykyk). One commenter spoke about a hotels.com discount and how Ben is "shilling." Actual people do look at and value these reviews. Without anything substantive why comment on a story if you don't connect with it (or dare I say, can't afford to stay at this level of hotel). It sounds like pure trolling. This was an excellent review for those that stay in this type of place. I was at the Solage (across the street) today for lunch and saw the Four Seasons and was super happy to see this review as I wanted to know what it was like. Perhaps when Ben reviews a Motel 6 that he found on budget hotels.com, he will call you and you can identify the most with it. Sorry for the rant, but seriously man you're on a site that caters to many audiences. That may have been a wine rant. lol

  3. Josh G. Guest

    Really underwhelming.

  4. Michael Guest

    An addition with regards to the food: By european standards the breakfast is not exactly earth-shaking, and that "pizza", I just don't want to go into details.

  5. Peter Guest

    $1200/night to stay in what appears to be an over-55 condo development with an astonishing lack of privacy. No thanks!

  6. Michael Guest

    This very much reads like an advertisement for Four Seasons. Besides this "review" would have slightly more value, if you reviewed an entry level room. Everything is nicer in a suite.

    As others have highlighted one way or the other, under the motto of "One Mile at a Time" your hotel "reviews"/adverts have become almost useless.

  7. Scott Guest

    I feel like you've stayed at a couple of properties lately that aren't fully open yet but charging rates as if they are. Granted you have to pay extra to eat in the restaurants, but at $1200/night all dining options should be available. Also agree with the comments that $100 for a tasting is crazy, especially when it's not something baked into the room rate already. Finally, felt it looked like an apartment complex when...

    I feel like you've stayed at a couple of properties lately that aren't fully open yet but charging rates as if they are. Granted you have to pay extra to eat in the restaurants, but at $1200/night all dining options should be available. Also agree with the comments that $100 for a tasting is crazy, especially when it's not something baked into the room rate already. Finally, felt it looked like an apartment complex when you were showing what all the buildings look like. The interiors look nice, but it feels like a small neighborhood rather than a luxury hotel.

  8. Owen Guest

    Ben, I feel you went very easy on this property. For $1200 plus per night there should be zero “kinks”. I would also be interested to hear about the service. My experience in Napa has always been that it lacks the refinement of service in bigger luxury markets

  9. Ryan Guest

    It's absolutely amazing to me that a property that's quite literally a winery can charge $1,200+ a night and STILL charge $100 for a wine tasting. Obviously I'm not the uber rich target market for this hotel, but it's still amazing to me the amount they charge for everything in addition to the crazy room rates.

  10. Henry Guest

    I don't really understand why anyone would stay there at this price point. I understand it is aimed at US domestic tourists, but still.... the exterior looks like an upscale trailer park / student housing for the price of the George V in Paris. I love vineyard estates in general, but this one seems very blend, and it will not age well, not something I expect from a Four Seasons.

  11. Lukas Guest

    Great review, as always. I will say though that it always amuses me when you’re delighted by DIY laundry or free coffee in the lobby, both of which are literally offered in 95% of all US budget and mid-tier hotels (eg HGI, Hampton, Fairfield, Springhill, …, …, …, ).

  12. Hepworth Guest

    Ben, what all did you do in Napa? Visit other wineries during the day, or mostly hang at the resort? Surely you tried some of the nicer restaurants. I thought after Paris you’d start posting more restaurant reviews.

  13. Matt Guest

    Ben, a few tips to save some bucks next time!

    If you book on Hotels.com, you can earn cash back!

    The HGI Faroe Islands has complimentary DYI laundry as well, though they didn't drive me in a golf cart down a hallway to show me. $90/night, great savings.

    Secondly, why have a push button fireplace, that seems like too much effort. I stayed at the Residence Inn located in Wichita and they had...

    Ben, a few tips to save some bucks next time!

    If you book on Hotels.com, you can earn cash back!

    The HGI Faroe Islands has complimentary DYI laundry as well, though they didn't drive me in a golf cart down a hallway to show me. $90/night, great savings.

    Secondly, why have a push button fireplace, that seems like too much effort. I stayed at the Residence Inn located in Wichita and they had both DIY laundry, and a fireplace operated by a switch! $93/night. Switches > buttons

    This blog has lost its way. This post is clearly sponsored in some way, and the constant schilling for your husband's company is tacky at the least. I used to like reading reviews, but with the pandemic, clearly you're stretching for content. Maybe start reviewing hotels ACTUAL people stay in.

  14. Grey Member

    The buildings all look very... bland. They look like apartment buildings where you can stay for 1200 USD per month rather than per night.
    The only thing that screams luxury here are the prices.
    But at least you get free sun cream...

  15. Sam Guest

    Looks like a lovely experience. I think the architecture is very disappointing. So bland. Does not really feel like a luxury resort from an architecture and design perspective.

  16. FNT Delta Diamond Guest

    The decor of the rooms does not look luxury or Four Seasons. The whole detached buildings design feels like a timeshare or Airbnb.

  17. SF Resident Guest

    Not remotely worth $1,200 a night. Sonoma is way more enjoyable than Napa anyway, and much cheaper and less pretentious!

  18. dee Guest

    Calistoga Ranch was the best..The four seasons looks great will have to try it//Our fav for now is The Single Thread for food especially... Solage is Ok but rooms are soooo Minimalistic it is claustrophobic. We like Alilia also (aka Las Acobas) but not all services were available--COvid of course!!

  19. JetSetGo Guest

    I guess since Calistoga Ranch got burned down, this is the best hotel in town. It’s such a shame as that was a beautiful property. This new Four Seasons reminds me a lot of Carneros Resort and Spa right outside of Napa. The decor style is quite similar but obviously Four Seasons is much newer and presumably has better service than Carneros not to mention better location. @Lucky, have you had the chance to try...

    I guess since Calistoga Ranch got burned down, this is the best hotel in town. It’s such a shame as that was a beautiful property. This new Four Seasons reminds me a lot of Carneros Resort and Spa right outside of Napa. The decor style is quite similar but obviously Four Seasons is much newer and presumably has better service than Carneros not to mention better location. @Lucky, have you had the chance to try Auburge du Soleil this time? I’m curious which one you like better. Presumably service level should be quite similar. The cafe at Auburge has the best view hands down in all of Napa Valley. Since you are a foodie now, hopefully you had a chance to go to Single Thread in Healdsburg. It’s is three Michelin stars and seem to have gotten their 1st, 2nd, and 3rd stars in record time. I’ve never seen any restaurant gotten their third star this fast.

  20. Bret Guest

    I’ve been reading this blog for a decade, and appreciate the tips on how to use points and miles.

    Lately, it seems like the blog is full of hotel experiences that cannot be accessed with points. Has the mission of the blog changed? It’s literally called “one mile at a time.” I understand the explanation that some people like to read about a $500+/night hotel room and other overpriced activities for the upper echelon...

    I’ve been reading this blog for a decade, and appreciate the tips on how to use points and miles.

    Lately, it seems like the blog is full of hotel experiences that cannot be accessed with points. Has the mission of the blog changed? It’s literally called “one mile at a time.” I understand the explanation that some people like to read about a $500+/night hotel room and other overpriced activities for the upper echelon of society because they can afford it after saving money in other ways, but for many of us, something like the four seasons is still significantly too expensive (by a large margin) to justify in this scenario. I also understand that the experiences in a non-points hotel will exceed the points hotels - but who cares? Isn’t the point of this blog on how to collect and use miles?

    I’m a long time fan and an avid miles and points collector but find reviews such as this to lack relevance. Perhaps it’s time to change the name and mission of this blog?

    1. John T Guest

      There's been a noticeable change in hotel reviews on this site this year from points and miles properties, to independent $1,000+ per night properties. I assume it is because Ben is trying to generate business through Ford's hotel booking services.
      I agree it doesn't fit the name or brand of OMAAT - maybe time for a rebrand to 'The Luxury Traveller', or something like that?

  21. David H Guest

    There's a lot to like here. But 2 things. $100 for a wine tasting is highway robbery! I lived in San Francisco for 20 years and now Santa Barbara and tasting is life to me. "which is why I always avoided Napa" But even for Napa $100 is insane.
    Most of the resort looks incredible, except the design of the room buildings. Just looks like some suburban apartment complex.

    1. alinsfca Guest

      Total agreed on the tasting price. I live in SF and have not been to Napa for years. It looks like the grapes are not even from the vineyard, they are from a different vineyard.

    2. mangoMan Guest

      Yep, I live in Marin and $100 a tasting is flat out ridiculous. I avoid Napa unless I'm with a friend who's in the industry and we get our tastings for free.

  22. Sean Guest

    I love wine, but did you feel that the $100/pp tasting fee for the wine represented good value? That seems like an awful lot.

  23. Clem Diamond

    Looks really nice, besides the rates (which were expected). The room decor is cute, even if the first thing I thought was how much it could be a Thompson hotel in terms of design.

  24. mdande7 Member

    Interesting all those buildings just look like a new suburb to me. Beautiful inside, but the outside buildings look incredibly unremarkable.

    1. World Traveller Guest

      I agree. That architecture is incredibly pedestrian and cheap looking. If I didn't know any better, I would guess that it is affordable housing (and actually at the low end, in terms of design quality, of the affordable housing I've seen in California). The interior looks better, but still strikes me as below typical Four Seasons quality. I suppose as long as you drink enough wine, the appearance of everything improves.

  25. max Guest

    What is the privacy situation with the bathtub? It appears there is no window covering and you can see other rooms' windows off in the distance? Or am I missing something? Other than that, looks great!

    1. Omar Guest

      There is a motorized drape that goes over the window in the bathroom (at least the one I stayed in), though even when open I couldn't see in from the outside.

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David H Guest

There's a lot to like here. But 2 things. $100 for a wine tasting is highway robbery! I lived in San Francisco for 20 years and now Santa Barbara and tasting is life to me. "which is why I always avoided Napa" But even for Napa $100 is insane. Most of the resort looks incredible, except the design of the room buildings. Just looks like some suburban apartment complex.

2
Sean Guest

I love wine, but did you feel that the $100/pp tasting fee for the wine represented good value? That seems like an awful lot.

2
Matt Guest

Ben, a few tips to save some bucks next time! If you book on Hotels.com, you can earn cash back! The HGI Faroe Islands has complimentary DYI laundry as well, though they didn't drive me in a golf cart down a hallway to show me. $90/night, great savings. Secondly, why have a push button fireplace, that seems like too much effort. I stayed at the Residence Inn located in Wichita and they had both DIY laundry, and a fireplace operated by a switch! $93/night. Switches > buttons This blog has lost its way. This post is clearly sponsored in some way, and the constant schilling for your husband's company is tacky at the least. I used to like reading reviews, but with the pandemic, clearly you're stretching for content. Maybe start reviewing hotels ACTUAL people stay in.

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