- Four Continents and 37,000 Miles in Two Weeks: Introduction
- Four Continents and 37,000 Miles in Two Weeks: United First Class Tampa to Washington to Los Angeles, United Red Carpet Club Washington Dulles, Lufthansa Senator Lounge Washington Dulles
- Four Continents and 37,000 Miles in Two Weeks: Holiday Inn Express Los Angeles Airport
- Four Continents and 37,000 Miles in Two Weeks: reLAX Lounge LAX
- Four Continents and 37,000 Miles in Two Weeks: Star Alliance Lounge Los Angeles, Singapore Airlines Business Class Los Angeles to Tokyo to Singapore, ANA Business Class Lounge Tokyo
- Four Continents and 37,000 Miles in Two Weeks: Singapore Airlines Silver Kris Lounge Terminal 3, a Day at Singapore Changi Airport, Singapore Airlines Business Class Singapore to Kuala Lumpur
- Four Continents and 37,000 Miles in Two Weeks: InterContinental Kuala Lumpur
- Four Continents and 37,000 Miles in Two Weeks: Le Meridien Kuala Lumpur
- Four Continents and 37,000 Miles in Two Weeks: Exploring Kuala Lumpur
- Four Continents and 37,000 Miles in Two Weeks: Plaza Premium Lounge Kuala Lumpur, Sri Lankan Business Class Kuala Lumpur to Singapore
- Four Continents and 37,000 Miles in Two Weeks: Marina Bay Sands Singapore
- Four Continents and 37,000 Miles in Two Weeks: Exploring Singapore
- Four Continents and 37,000 Miles in Two Weeks: Qantas First Class Lounge Singapore, Qantas A380 First Class Singapore to Sydney
- Four Continents and 37,000 Miles in Two Weeks: Holiday Inn Sydney Airport
- Four Continents and 37,000 Miles in Two Weeks: Exploring Sydney
- Four Continents and 37,000 Miles in Two Weeks: Qantas Business Class Lounge Sydney, Qantas Business Class Sydney to Melbourne
- Four Continents and 37,000 Miles in Two Weeks: Park Hyatt Melbourne
- Four Continents and 37,000 Miles in Two Weeks: Exploring Melbourne
- Four Continents and 37,000 Miles in Two Weeks: Qantas First Class Lounge Melbourne
- Four Continents and 37,000 Miles in Two Weeks: Qantas A380 First Class Melbourne to Singapore
- Four Continents and 37,000 Miles in Two Weeks: Qantas A380 First Class Singapore to London
- Four Continents and 37,000 Miles in Two Weeks: British Airways First Class Lounge London, British Airways Club Europe London to Vienna
- Four Continents and 37,000 Miles in Two Weeks: Le Meridien Vienna
- Four Continents and 37,000 Miles in Two Weeks: Exploring Vienna
- Four Continents and 37,000 Miles in Two Weeks: Austrian Business Class Lounge Vienna, British Midland Business Class Vienna to London, Great British Lounge London
- Four Continents and 37,000 Miles in Two Weeks: Star Alliance Lounge London, Air New Zealand Business Premier London to Los Angeles
- Four Continents and 37,000 Miles in Two Weeks: Sheraton Gateway Los Angeles
- Four Continents and 37,000 Miles in Two Weeks: Andaz West Hollywood
- Four Continents and 37,000 Miles in Two Weeks: Conclusion
I arrived at the Park Hyatt shortly before 7PM and was immediately helped by the porters.
I couldn’t but help notice the beautiful building (and surroundings) housing the hotel. While I love just about all Park Hyatts, the ones in cities are often housed in unassuming multi-use buildings. This building was “classic” yet fresh as could be.
Park Hyatt Melbourne exterior
Park Hyatt exterior
Park Hyatt exterior
Check-in was through the door on the right, where I was immediately welcomed. As soon as I presented my credit card I was addressed by name throughout the entire interaction. The agent couldn’t have been nicer and gave me a thorough run down of the property, benefits I’m entitled to as a Diamond member, etc. One of the cool things about the Park Hyatt Melbourne (as the agent pointed out to me) is that they have a club lounge, which is very rare at Park Hyatt hotels. The hotel itself is supposed to be a “club” experience, so I was curious to see how a club lounge would be executed at a Park Hyatt hotel.
Park Hyatt lobby
Park Hyatt lobby
Park Hyatt lobby
I was assigned a deluxe room on the 18th floor. I was fooled for most of my stay thinking that the 18th floor is really that high up, but the hotel only starts on the 9th or 10th floor, if I recall correctly (or has an underground parking garage, or something).
Elevator
I believe my room was a Park Deluxe room, which is the standard Diamond member upgrade (based on what I’ve read on FlyerTalk). At 60 square meters, this is basically a junior suite (though even their “normal” rooms are 48 square meters, so this hotel has massive rooms).
The room featured an entranceway that led to the living room, featuring a small couch and comfortable chair.
Room entrance
Deluxe King sitting area
That led to the desk area, which led to the king-sized bed.
Desk
Deluxe King
King bed
Night stand
Room from bed
The bathroom was also massive, very similar in design to the one at the Park Hyatt Mendoza I visited a few months earlier. It featured a huge closet area with vanity mirror, which led to double sinks, a shower, a bathtub, and the toilet.
Hallway to bathroom
Vanity mirror
Bathroom
Shower and tub
Bath amenities
Toilet
The Diamond welcome amenity at this hotel was a bottle of Pinot Noir (which I brought home with me… one of the benefits of checking a bag).
Welcome amenity
As you can see below, all of the rooms here are pretty huge.
Floorplan
View from my room
As I mentioned above, the Park Hyatt Melbourne is one of only a handful of Park Hyatts featuring a club lounge. Most Park Hyatts don’t have one because the “concept” is very much that the hotel is exclusive for everyone, though as a Diamond member I’m certainly happy when they do have one!
The Park Lounge is on the 19th floor and serves canapes every evening from 6PM till 8PM.
Park Lounge
Park Lounge hours
I don’t know why, but I wasn’t expecting the club lounge at a Park Hyatt to live up to the “Park Hyatt” standard, but this was definitely the nicest club lounge of any Hyatt I’ve ever been to, and better than about 90% of the other club lounges I’ve visited.
For one, the interior was very classy and the lounge was never crowded.
Park Lounge entrance
Park Lounge
Park Lounge
Beyond that, however, the food and drink selection was spectacular. They had all the traditional stuff, several hot options, and even fresh strawberries that could be dipped in chocolate, whipped cream, or vanilla sauce.
Drink selection
Drink selection
Canapes
Canapes
Canapes
Chocolate covered strawberries, anyone?
Dessert
Canapes
Now many Diamond members actually prefer hotels that don’t have club lounges, since it means you can have restaurant breakfast. This place really combines the best of both worlds, in that breakfast is served in the restaurant and not in the club lounge, except Sundays. That meant as a Diamond member I could have breakfast at Radii restaurant.
Radii Restaurant
The spread here was great as well. They had all kinds of fruit, breads, pastries, juices, etc.
Buffet
Fresh fruit
They also had a hot buffet, featuring waffles, pancakes, and egg dishes. It’s worth noting that as a Diamond member only the continental breakfast is included, and it’s an additional $8AUD for the hot selection. Before anyone gives that a “thumbs down,” let’s remember that this place also has a club lounge and still lets you have a restaurant breakfast, so it’s the best of both worlds.
Hot breakfast selection
Breakfast
One of the other things I consistently love about Park Hyatt hotels are their amazing pools (like at the Park Hyatt Seoul). While this one didn’t feature amazing views from the 80th floor of a hotel like the Park Hyatt Tokyo or Shanghai, the pool was nonetheless beautiful and featured a very nice hot tub as well.
Pool
Pool
Hot tub
The hotel also featured a fairly nice gym, though I haven’t been spending as much time at gyms lately as I should be.
Fitness center
Park Hyatt hotels are spectacular. Frankly, they’re much of the reason I’m loyal to Hyatt. This place cost me 15,000 points per night, which is an absolute bargain. I love luxury hotels, but what I hate about most of the “truly” five star hotels in the world is that they don’t have loyalty programs. Park Hyatt is the perfect hybrid, combining what I consider to be the best hotel loyalty program with some of the best hotels. Beyond that, I consistently find Park Hyatt hotels to be elegant yet still friendly and “livable.” I hate going to a luxury hotel, only to feel like I can’t wear shorts in the lobby when I want to go sightseeing.
I always try to find something negative to nitpick about just to be “fair,” though my stay was actually perfect, if there is such a thing. Melbourne’s a great city, and for 15,000 points this place is an amazing value. When I booked the rate was about $240AUD which is also a great deal, though the US Dollar is pretty weak right now, so…
Anyway, I’d return here in a heartbeat, and as much as I’d like to try the InterContinental or Grand Hyatt in Melbourne, I’d have a hard time returning to the city and not staying here.
I'm a travel agent in Sydney and was trying to decide between the PH and the Sofitel for a stay in Melbourne. Your great review gave me exactly the info I needed, as I love club lounges and their website doesn't give much detail about theirs. I'll be on an industry rate but even their retail rates are pretty good, considering the PH in Sydney is easily the more expensive hotel in town despite having rooms quite a bit smaller than Melbourne. Thanks.
@ Eric -- It is also my understanding that they changed the policy only a few months ago. They're still incredibly generous, so I can't really blame them.
This property is great and treats diamonds well. We got a nice suite using the diamond cert. I stayed last year and at the time, there was no charge for the full breakfast. They must have changed that.
@ SAB -- Can't comment on the Langham, though I have a hard time imagining it's nicer than the Park Hyatt...
Awesome review as always, Lucky!
Wow, that looks like a great property! I've been dying to take a trip to Melbourne - would you say that the Park Hyatt MEL is the place to stay? I've been looking at different hotels, and I think I'm set on either the PH or The Langham. This report has me leaning towards staying at the PH....
Decisions, decisions :-)
@ Nybanker -- The others are Hamburg, Canberra, and Baku, as far as I know.
What other PH's have lounges?
Nice review! Breakfast looks great.
Fantastic trip report - I think you just sold me!
I've been debating between the 2 Melbourne Hyatt's for a 4-night stay using points during the AUS Open in Jan 2012. Great time to use points since the rates are $750/night AUD for the Grand and $450/night AUD for the Park. Had been leaning towards the Grand Hyatt since its only 12k/night instead of 15k (heck was even looking at a suite at the...
Fantastic trip report - I think you just sold me!
I've been debating between the 2 Melbourne Hyatt's for a 4-night stay using points during the AUS Open in Jan 2012. Great time to use points since the rates are $750/night AUD for the Grand and $450/night AUD for the Park. Had been leaning towards the Grand Hyatt since its only 12k/night instead of 15k (heck was even looking at a suite at the Grand for only 18k), however I think your trip report changed my mind. The Park Hyatt just looks too nice not to try - and the "standard Diamond upgrade" seems plenty large.
With the diamond breakfast in the restaurant and the full lounge service how can this place only be a Cat 4?
Award space on QF388 in F is a lot more open from LAX to MEL than to SYD... so in this case might have to do both cities.
I agree with that. For a first visit Sydney makes a bit more sense. Although it would be easy to visit both. Plenty of flights between them and it doesn't take a long time.
I also agree that Melbourne is a place I would love to live much more than Sydney. All of those cool neighborhoods, easy to get around...
@ NikiK -- That's a toughie. I'd have to say if it's your first visit, you'd have to do Sydney. Sydney is much more "iconic," with lots more "must see" places, while Melbourne is just more of a cool city that I find myself actually wanting to live in. I love visiting Sydney, though couldn't imagine ever living there.
I've only stayed at the Crowne Plaza and InterContinental in Sydney, so don't have all that...
@ NikiK -- That's a toughie. I'd have to say if it's your first visit, you'd have to do Sydney. Sydney is much more "iconic," with lots more "must see" places, while Melbourne is just more of a cool city that I find myself actually wanting to live in. I love visiting Sydney, though couldn't imagine ever living there.
I've only stayed at the Crowne Plaza and InterContinental in Sydney, so don't have all that much experience. There's a Park Hyatt, though it's currently being renovated. Once it reopens, it's hands down where I'd want to stay.
If you only had one choice to visit Sydney or Melbourne on your first visit to AUS, what city would you choose?
Also, what would your #1 hotel choice be in Sydney?
tx
@ Ralph -- Hah! You actually get a bill after breakfast either way, which you sign for. I forgot the amounts, but I believe it's something like $30 for the continental buffet, and an extra $8 for the full buffet. Then at check-out they deduct the amount for the continental buffet, and you're charged the difference.
Huh, do they check if you paid the $8AUD if you go to the hot buffet?