The Last Aeroplan Hurrah: Four Seasons Seattle

The Last Aeroplan Hurrah: Four Seasons Seattle

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I’ve been wanting to stay at the Four Seasons Seattle for years now. I’ve heard great things about the service at the hotel, and it’s one of the more reasonably priced Four Seasons in the chain. I’ve reviewed several other hotels in Seattle, including Hotel 1000, the Grand Hyatt Seattle, and the Hyatt at Olive 8, if you’re interested in reading about those as well.

While Four Seasons doesn’t have a loyalty program, you can get quite some extra benefits for your stay by booking either through Virtuoso, a Four Seasons Preferred Partner, or American Express Fine Hotels & Resorts. By booking through a Four Seasons Preferred Partner you get a $100 food and beverage credit, room upgrade upon availability, and full American breakfast served in-room or in the restaurant. By booking through American Express Fine Hotels & Resorts you get a $100 food and beverage credit, room upgrade upon availability, continental breakfast served in the restaurant, and 4PM check-out.

I booked through a Four Seasons Preferred Partner for the rate of $285 (I’ve seen the rate as low as $265 in the off-season), so for a one-night stay it’s a pretty unbeatable deal, given the $100 food and beverage credit plus full American breakfast.

Anyway, I took the light rail downtown, and from there it was only a couple of blocks to the Four Seasons, which is located right next to Pike Place Market and right on the water, which is in my opinion the perfect location.


Hotel exterior

I headed straight for check-in, which is located at the far end of the lobby. The hotel has 147 rooms, though feels even smaller than that, since the public spaces feel very “boutiquey.”


Lobby

Check-in was efficient and friendly, including being referred to by name at least a dozen times (with correct pronunciation no less!). I was assigned room 921, a deluxe bay view room.


Room entrance

The room was large and felt spacious thanks to the lack of “clutter.” First there was an entryway with the closet to the right and bathroom to the left.


Entryway

That led into the room, which featured a king sized bed, along with a daybed of sorts next to it. Look, I’m a tough bed critic. I have a “W” bed at home, and I’m a huge fan of Westin beds. But this was literally the most comfortable bed I’ve ever slept in. That alone makes me want to return.


Room


Room

On the other side of the room was a desk along with the flat screen TV. Again, I felt like everything was decorated in a very minimalistic way, which I like.


Desk and TV

The highlight of the room, though, had to be the views of Elliott Bay, which were stunning.


View from my room

At the entryway was the closet containing the minibar.


Closet and minibar


Minibar

The bathroom was also spacious, with a separate tub and shower with rainfall head, featuring L’Occitane amenities.


Bathroom

The sink even had a mirror with a built in TV.


Sink


Tub


Shower


L’Occitane amenities


Bathroom

About half an hour after I got to my room a bottle of VOSS water and basket of fruit were brought up, along with a letter explaining the amenities I was entitled to through my Preferred Partner booking.


Amenity

As far as the hotel’s facilities go, they have a very nice gym facing the pool.


Gym


Gym

The highlight of the hotel had to be the pool area. I just wish it would have been a bit warmer. There’s both a pool and hot tub, with a very nice deck for just lounging and enjoying the beautiful views of the Bay.


Pool and hot tub


Pool


Hot tub


View from pool


Hotel from pool

Since I had a $100 food and beverage credit, I decided to invite a friend for dinner at the hotel’s restaurant, ART.

The restaurant had a very modern design and the service was phenomenal, so it was a really fun place to have dinner.

That being said, I felt the food itself was more style over substance.


ART restaurant


ART restaurant

To start they served potato chips in a bag (if I were a betting man I’d say they were Lays).


Chips

And that was followed by bread which was artfully displayed, and came with a tube of paste to use as “spread.” The bread was rather stale and cold, though at least it was displayed nicely. I’m not sure if they’ve actually thought through the tube, but when two people are trying to eat bread, passing a tube back and forth isn’t especially practical.


Bread

The restaurant offered three courses for $30, so I ordered that.


Menu

For the starter I had cauliflower bisque.


Starter

Then for the main course I had smoked mozzarella ravioli.


Main

And for dessert I had butterscotch pot de creme.


Dessert

Then when the check was brought out we were also offered two cookies. They could have come straight out of a Chips Ahoy bag based on the taste, so again, I felt they focused a bit too much on style over substance.


Cookies

Anyway, the restaurant is beautiful, the service is phenomenal, and the food was reasonably good. But the chips, bread, and cookies really threw me off. Then again, I assume others “get it” better than I do, or it wouldn’t be part of the service.

Back to the hotel, which has both style and substance. Unfortunately the following morning I felt worse than I had ever felt before (I thought I had appendicitis), so at 7AM I decided to go to the hospital. The hotel couldn’t have been better about the whole situation. I didn’t want to burden them with it, but I called the front desk to ask where the nearest hospital was, and within a few minutes the manager on duty was at my door to bring me downstairs, where a cab was already waiting to take me to the nearest hospital. She said she’d extend my stay by a night in case I needed it (which I did). Fortunately it turned out to be nothing major, though I still felt sick and exhausted for another day, so did extend my stay. All of the employees couldn’t have been more helpful, which speaks even more to the great people that work here.

I did end up booking a very early flight the following morning, so never had the opportunity to take full advance of breakfast. That being said, I did order the “15 minute breakfast” through room service, which was delivered in… you guessed it, less than 15 minutes.


Breakfast

I can’t say enough positive things about the hotel. I had heard nothing but great things about it before visiting, and I have nothing but good things to say after visiting. And I’d say it’s actually a remarkably good deal, especially if you’re booking through a Four Seasons Preferred Partner, Virtuoso, or American Express Fine Hotels & Resorts.

Seattle is also one of my favorite cities in the US, and there’s no better location from which to explore the city than the Four Seasons, in my opinion.

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  1. Jason Guest

    Wow, you went and invited that friends of yours and he/she did not ask you to stay at this house in Seatlle?

  2. DBest Guest

    Not to verge off into a Fairmont discussion, but the FM Queen Elizabeth in Montreal is no peach either. It seems like they don't know how to upgrade historical hotels and so don't change anything out of paralysis.

  3. Andrew Guest

    @Joseph

    I have stayed at the Royal York in 2010 (so my opinion is based in first handedness) and I felt the hotel was extremely tired. The location and history even structure were impressive but the hard product inside (beds, carpets, drapes, wall thickness, furniture, tvs, bathrooms) left much to be desired. As many have noted regarding this property there are too many owners of the complex and they do not wish to invest a...

    @Joseph

    I have stayed at the Royal York in 2010 (so my opinion is based in first handedness) and I felt the hotel was extremely tired. The location and history even structure were impressive but the hard product inside (beds, carpets, drapes, wall thickness, furniture, tvs, bathrooms) left much to be desired. As many have noted regarding this property there are too many owners of the complex and they do not wish to invest a looney, and fairmont does not wish to lose this master piece in their collection, so it continues as a 2nd rate hotel.

  4. Josh G Guest

    Lucky, it seems you're elevating your typical hotel stays to more upscale and ultra luxury properties. Its interesting because you start every review saying "it's ordinarily outside my budget but...". First you did PH Shanghai, then RC HK, and now FS Seattle. Glad you seem to be enjoying it.

  5. Joseph Guest

    @Ben - I hope you're feeling better. Was it something you ate?

    @AMRivlin - Interesting that you think the Fairmont Toronto is "low end hard product". It is the Royal York Hotel, a fabled hotel that even Queen Elizabeth II stayed there, not to mention celebrities from the Beatles on down. It is an old hotel, yes, but renovated and hardly "low end" IMHO.

  6. Rami Guest

    I am sure the service is great but the room decor looks very IKEA-ish.

  7. AMRivlin Guest

    Thanks for this review. Eye opening, I stay at the Fairmont Seattle everytime I am in Seattle (The Fairmont was the Old 4 Seasons) and I am always itching to see the rooms @ this Four Season property.

    I like the modern look of the lobby and restaurant. Buttt......

    Don't get me wrong here, while very nice looking the Seattle Four Seasons looks EXTREMELY underwhelming when I think of other new properties and high end...

    Thanks for this review. Eye opening, I stay at the Fairmont Seattle everytime I am in Seattle (The Fairmont was the Old 4 Seasons) and I am always itching to see the rooms @ this Four Season property.

    I like the modern look of the lobby and restaurant. Buttt......

    Don't get me wrong here, while very nice looking the Seattle Four Seasons looks EXTREMELY underwhelming when I think of other new properties and high end destinations. The room actually looks very "Holiday Innish" That's not to say the Seattle Fairmont is any better (it is actually quite dated) but now I don't feel so bad paying $79 at the FM (without dining credit obviously)

    From my perspective: 4S and FM both pride themselves on their "service" and both have high end hard products and some duds within the group.

    Fairmont's Pacific Rim and Beijing are examples of super highend hard products.

    Fairmont Toronto and Four Seasons Vancouver are examples of a low end hard Product.

    Thanks for the indepth review. Glad you made it out of Seattle :)

  8. Andy Bluebear Guest

    LeBlanc = Frank's retarded brother.

  9. lucky OMAAT

    @ hsw25 -- I'm actually not. I had a bit too much on my plate, unfortunately.

  10. hsw25 Guest

    Thanks for another great report Lucky. Out of curiosity, are you still a Virtuoso Advisor?

  11. Scottrick Guest

    I'm not quite so partial to the location, since 1st through 3rd streets can be pretty seedy, but I guess it isn't that dicey. Just not quite up to the same quality as the hotel itself.

    My personal threshold for using my pool in Seattle is anything over 72. Demanding anything higher is wishful thinking.

  12. Lauren Guest

    you should have been featured here :)

    http://travel.nytimes.com/2012/04/22/travel/are-travel-agents-back.html

  13. lucky OMAAT

    @ RakSiam -- Fine Hotels & Resorts is only for American Express Platinum and Centurion cardmembers, while select travel agents have access to Four Seasons Preferred Partner and Virtuoso, and they book stays for anyone through them. I'll have a multi-part post outlining how everything works in the next week or so.

  14. RakSiam Diamond

    Are Four Seasons Preferred Partner, Virtuoso, and American Express Fine Hotels & Resorts generally available to everyone or do you have to have some sort of insider-y membership?

  15. lucky OMAAT

    @ Lawrence -- Out of curiosity, what bed is it? Might have to eventually upgrade from the W bed. :D

  16. Lawrence New Member

    We liked the bed so much we bought it. Still amazing 10 years later.

  17. LeBlanc Guest

    Lucky, would you recommend Mastercard or Discover?

  18. lucky OMAAT

    @ BrewerSEA -- Whoops, good catch. Fixed so I don't piss off the Seattleites!

  19. BrewerSEA Gold

    I have a good friend who lives in the Residences. It's a great property with a great location and beautiful views. I've considered moving into to one of the slightly more affordable apartments nearby.

    One totally nitpicking minor correction: It's Pike Place Market. For some reason when tourists call it Pike's Place it *really* bothers Seattleites :D

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Jason Guest

Wow, you went and invited that friends of yours and he/she did not ask you to stay at this house in Seatlle?

0
DBest Guest

Not to verge off into a Fairmont discussion, but the FM Queen Elizabeth in Montreal is no peach either. It seems like they don't know how to upgrade historical hotels and so don't change anything out of paralysis.

0
Andrew Guest

@Joseph I have stayed at the Royal York in 2010 (so my opinion is based in first handedness) and I felt the hotel was extremely tired. The location and history even structure were impressive but the hard product inside (beds, carpets, drapes, wall thickness, furniture, tvs, bathrooms) left much to be desired. As many have noted regarding this property there are too many owners of the complex and they do not wish to invest a looney, and fairmont does not wish to lose this master piece in their collection, so it continues as a 2nd rate hotel.

0
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