Review: St. Regis Venice, Italy

Review: St. Regis Venice, Italy

NAME: St. Regis Venice
LOCATION: Venice, Italy
DATE: March 2022
REVIEW RATING:
BEN SAYS: The St. Regis Venice is a phenomenal hotel with modern and luxurious rooms, a stunning restaurant terrace, friendly service, and a great location on the Grand Canal.
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To kick off our trip to Italy & France, we spent a total of four nights in Venice. I hadn’t been to Venice in over 20 years, so I figured it was time to check out this magical place again. I’ll share my thoughts on Venice as such in a separate post, but I’ll say upfront that we had an incredible time. In fairness, we lucked out with good weather, and avoided peak season (where I feel like it wouldn’t be very enjoyable).

I was also excited to be able to review two points hotels that been on my radarthe St. Regis Venice, where we stayed for one night, and The Gritti Palace Venice, a Marriott Luxury Collect property, where we stayed for three nights.

Going in, my expectation was that I’d prefer Gritti Palace by far, given that it’s historic, has such a sense of place, and is regarded as one of the city’s best hotels. Well, in the end I absolutely loved the St. Regis, and wish we had spent more than one night here.

Let’s get right into the review…

Booking the St. Regis Venice

I redeemed Marriott Bonvoy points for our one night stay at the St. Regis. The hotel was charging 85,000 Marriott Bonvoy points, and for context, I value Bonvoy points at 0.7 cents each.

This was a spectacular value, given that the hotel was charging over 1,700 Euro per night for a base room if paying cash. Luxury hotel pricing as global travel starts to recover is just other-worldly, and I don’t try to make sense of pricing anymore. This is true in so many places.

St. Regis Venice room rate

I decided to apply a Marriott suite night award to our reservation, and was pleased that this was confirmed a couple of days in advance. The upgrade was to a St. Regis Suite, which retailed for over 3,200 Euro per night. Talk about a good use of points… sometimes Bonvoy is awesome!

St. Regis Venice suite rate

St. Regis Venice history

The 169-room St. Regis Venice only opened in 2019. Venice has a lot of historical buildings, so as you’d expect, this isn’t a new build. Rather this hotel was the former Westin Europa & Regina, but it underwent a significant renovation for two years, before being rebranded as a St. Regis.

Going back even further than that, this hotel initially opened in 1895, as the Grand Hotel Britannia. So the hotel has a lot of history, and some of that is preserved.

St. Regis Venice location

The St. Regis Venice is located right on the Grand Canal. and consists of multiple distinct buildings — in the below picture, that includes the Regina and Europa buildings (hence the name of the original Westin property).

St. Regis Venice exterior
Venice Grand Canal

If you’re arriving from the airport or train station, the only way to get to the hotel is by water taxi, so you’d access the hotel through the front entrance — what a fun way to arrive at a hotel!

The water taxi from the airport takes around 40 minutes, and a private water taxi costs around 130 Euro. Meanwhile the water taxi from the train station takes around 15 minutes, and a private water taxi costs around 60 Euro. Obviously that’s not cheap, but the water taxis are really nice, and I can’t imagine they’re cheap to own and operate.

St. Regis Venice entrance
St. Regis Venice entrance

The St. Regis Venice also has a back entrance, which you can use to access the streets. You can basically walk all over Venice from here, as there are plenty of bridges connecting most of the islands. The St. Regis is also near Calle XXII Marzo, which is a street with some of the highest end shopping in the city.

St. Regis Venice entrance
St. Regis Venice entrance
Shopping near the St. Regis Venice

Since we stayed at both the St. Regis and Gritti Palace, I should also point out that the two hotels are close to one another — you can walk between them in just a few minutes, though it does get a bit tricky with luggage (between the cobblestone streets and crossing bridges).

St. Regis Venice check-in & lobby

The public areas of the St. Regis Venice are expansive and feel incredibly luxurious. No, the hotel doesn’t have the sense of place that Gritti Palace does, but there are still so many beautiful aspects to the design, from the artwork, to the lighting fixtures, to the details on the ceilings, to the flooring.

When you enter the hotel from the canal side, there’s first a long hallway leading toward reception and the guest rooms.

St. Regis Venice lobby
St. Regis Venice lobby
St. Regis Venice lobby

There’s a huge lobby seating area — it almost seems like a waste that this isn’t used a bar or a place for afternoon tea. Then again, the bar area is so gorgeous as well, and has views.

St. Regis Venice lobby
St. Regis Venice lobby
St. Regis Venice lobby

Also in the lobby is a library area — given at what a premium space comes in Venice, it’s incredible how much space is dedicated to public areas for guests that aren’t really monetized.

St. Regis Venice library
St. Regis Venice library

Reception was right in the center area of the lobby, and consisted of two desks where guests could be seated while checking in.

St. Regis Venice reception
St. Regis Venice reception

The concierge desk is adjacent to that.

St. Regis Venice concierge desk

Our check-in experience was great — the associate checking us in was friendly and efficient. On account of my Bonvoy Titanium status, she gave us the choice of 1,000 bonus points or complimentary breakfast, and of course we chose the latter.

She also introduced us to one of the St. Regis butlers, who escorted us to the room (which I wouldn’t usually agree to, but in the case of St. Regis I’m always happy to ask them for a pot of coffee on arrival, since that’s a standard part of the butler service).

St. Regis Venice one bedroom suite

We were assigned room 2102, located on the first floor. The hotel has six floors in four different palace buildings, so really we were in room 102 in the second building (because usually you’d think room 2102 would be on the second floor).

As you’d expect given the complexity of combining buildings in this way, the hallways had lots of turns, as well as stairs.

St. Regis Venice hallway

The St. Regis Suite was a “true” suite, in the sense that there was a door separating the living room from the bedroom. Inside the entrance was the bathroom to the right, and then the living room straight ahead.

St. Regis Venice suite entryway

The living room was large, and featured a couch and chair, a dining table that could seat four, and a wall-mounted TV.

St. Regis Venice suite living room
St. Regis Venice suite living room
St. Regis Venice suite living room

In the corner of the living room was a console that had a Nespresso coffee machine, plus a minibar. The minibar didn’t have any drinks, aside from four complimentary bottles of water.

St. Regis Venice suite living room
St. Regis Venice in-room coffee machine
St. Regis Venice in-room minibar

There was a lovely welcome amenity waiting on the table, consisting of a St. Regis branded bellini drink, plus pan dei dogi, which is an almond-based sweet bread that’s common in Venice. Yum. The only odd part was that the letter associated with the welcome gift was addressed to someone else.

So I’m not sure if the gift was intended for us and the card was just wrong, or if the gift was intended for someone else but was just placed in the wrong room.

St. Regis Venice welcome amenity

The bedroom was separated from the living room by sliding doors. The bedroom was small and cozy, which I personally quite like. It had a very comfortable bed, as I consistently find to be the case at St. Regis properties.

St. Regis Venice suite bedroom
St. Regis Venice suite bedroom

There was a fairly large walk-in closet in the bedroom.

St. Regis Venice suite closet

Both the living room and bedroom faced the quiet courtyard, so there were no canal views. Then again, in Venice you’re typically going to pay a lot more to be looking at a canal.

St. Regis Venice suite view

The bathroom was back near the entrance, and was a good size. It had double sinks, a soaking tub, a huge walk-in shower, a toilet, and a bidet.

St. Regis Venice suite bathroom
St. Regis Venice suite bathroom
St. Regis Venice suite toilet
St. Regis Venice suite shower

Toiletries were from Acqua di Parma, and I was amazed by the sheer quantity and variety of toiletries.

St. Regis Venice suite toiletries
St. Regis Venice suite toiletries

Wi-Fi in the room was fast and free, and there was also turndown service in the evening. As far as St. Regis butler service goes, I love getting access to coffee delivered to our room 24/7, especially when jetlagged the first day in Europe. This is such a nice feature, and the coffee was also especially tasty. Yum Italian coffee.

St. Regis Venice butler service

What an unbelievable room, especially given what we were paying!

St. Regis Venice St. Regis Bar

The St. Regis Bar is open almost the entire day, and is on the ground floor next to the lobby. This is such a stunning space. The bar has indoor seating, including plenty of couches, tables, and high-top seating.

St. Regis Venice St. Regis Bar
St. Regis Venice St. Regis Bar
St. Regis Venice St. Regis Bar
St. Regis Venice St. Regis Bar
St. Regis Venice St. Regis Bar
St. Regis Venice St. Regis Bar
St. Regis Venice St. Regis Bar

However, the real stand-out feature was the terrace.

St. Regis Venice St. Regis Bar outdoor area
St. Regis Venice St. Regis Bar outdoor area
St. Regis Venice St. Regis Bar outdoor area
St. Regis Venice St. Regis Bar outdoor area
St. Regis Venice St. Regis Bar outdoor area

Talk about a patio with a view!

St. Regis Venice St. Regis Bar view
St. Regis Venice St. Regis Bar view
St. Regis Venice St. Regis Bar view
St. Regis Venice St. Regis Bar view

I imagine my favorable impression of this space was also partly thanks to it being 60 degrees and sunny when we arrived. I think it’s only natural that your first impressions help form your opinion of an experience, and sitting here while jetlagged in beautiful weather and soaking in the views was lovely.

You can find the St. Regis Bar drink menu here, and the St. Regis Bar snack menu here. The drink selection was pretty imaginative, and Ford had the clear negroni, while I had the pink spritz. This was served with some olives, crackers, and chips.

St. Regis Venice St. Regis Bar drinks

I would’ve only had one drink, but then I remembered that each St. Regis has a signature bloody mary, and I’ve made habit of trying them at each property. So I of course had to order the santa maria (the hotel’s take on the bloody mary), while Ford had the red negroni.

That drink below and to the right is the property’s take on the bloody mary, and it has to be the most imaginative one I’ve seen anywhere. It tasted almost like any other bloody mary I’ve had, but looked completely different, as you can tell.

St. Regis Venice St. Regis Bar drinks
St. Regis Venice St. Regis Bar drinks

Drinks were pricey — 20-25 Euro, but you’re ultimately paying for the view, and could order a drink and sit there for a couple of hours.

St. Regis Venice Gio’s Restaurant dinner

In an effort to review as many of the St. Regis’ facilities as possible, we had dinner at Gio’s Restaurant, which is the hotel’s main dining outlet. The restaurant is open for breakfast, lunch, and dinner, and it’s right next to the St. Regis Bar.

In addition to the restaurant’s indoor area, there’s also a lovely covered and heated terrace. So even though the temperatures dipped in the evening, it was comfortable to dine in this area.

St. Regis Venice Gio’s Restaurant indoor seating
St. Regis Venice Gio’s Restaurant outdoor seating

The views from here were just as good as from the bar…

St. Regis Venice Gio’s Restaurant outdoor seating
St. Regis Venice Gio’s Restaurant view

The restaurant serves Italian cuisine, and you can find the Gio’s dinner menu here. Our meal started off with an amuse bouche, consisting of cream of almond milk and strawberries with a fried oyster. We were also offered some warm bread.

St. Regis Venice Gio’s Restaurant dinner
St. Regis Venice Gio’s Restaurant dinner

For our starters, I ordered the red tuna carpaccio with marsala marinated raisins, fennel, and orange Sicilian salad.

St. Regis Venice Gio’s Restaurant dinner

Ford had the cauliflower gratin with toasted peanuts, bread croutons, and guacamole.

St. Regis Venice Gio’s Restaurant dinner

Then for our mains, I had the signature spaghetti “cavalier cocco,” with three varieties of tomatoes.

St. Regis Venice Gio’s Restaurant dinner

Then Ford had the beef tartare with capers, dijon mustard, shallots, quail egg, and bread chips.

St. Regis Venice Gio’s Restaurant dinner

While the meal wasn’t cheap, the food quality, service, ambiance, and view, were simply unbeatable.

St. Regis Venice breakfast

The St. Regis Venice serves breakfast daily from 7AM until 10:30AM, also in Gio’s Restaurant. In the morning we had breakfast there at exactly the same table where we ate at the night before.

St. Regis Venice Gio’s Restaurant terrace
St. Regis Venice Gio’s Restaurant terrace

I’m happy we arrived early (not just because of my slight obsession with photographing empty hotel spaces), but mainly because we were treated to a magical sunrise. AMAZING.

St. Regis Venice Gio’s Restaurant terrace
St. Regis Venice Gio’s Restaurant terrace

Marriott Bonvoy Platinum members and above receive the full “Exquisite Breakfast” here, which ordinarily retails for 49 Euro per person. This includes coffee, access to the buffet, and one item off the menu.

St. Regis Venice breakfast

The buffet was inside the restaurant, and was fairly small but high quality. It’s nothing like what you’ll find in Southeast Asia, but it was one of the better breakfast buffets I’ve seen in Europe.

St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet

I particularly loved the variety of fresh fruit (including several types of berries), but beyond that there was yogurt, cereal, bread, pastries, croissants, cold cuts, scrambled eggs, sausage, bacon, fresh juices, and prosecco.

St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet
St. Regis Venice breakfast buffet

Espresso-based drinks were served by the staff, and the cappuccinos were very good.

St. Regis Venice breakfast cappuccino

From the menu I decided to order the eggs royale with smoked salmon, while Ford had the avocado toast with a poached egg. Both dishes were good but small, though of course that’s fine when complemented by the buffet.

St. Regis Venice breakfast
St. Regis Venice breakfast

St. Regis Venice gym & spa

The St. Regis Venice has a gym, also located on the first floor. Given how space comes at a premium in Venice, you’re typically not going to find very impressive gyms, and this was no exception. However, the gym was pretty well equipped, had the basics, and wasn’t crowded when we used it.

St. Regis Venice gym
St. Regis Venice gym
St. Regis Venice gym

Next to the gym are the St. Regis’ spa suites. This isn’t some impressive spa with whirlpools and a sauna, but rather consists of some treatment rooms, and that’s about it. We didn’t get any treatments during our short stay.

St. Regis Venice spa
St. Regis Venice spa
St. Regis Venice spa

Bottom line

The St. Regis Venice exceeded my expectations, and I’d return in a heartbeat. Since the hotel underwent a renovation just a couple of years ago, it feels luxurious and fresh, while many other hotels in Venice feel a bit past their prime.

What I enjoyed most about the St. Regis Venice, though, are the food & beverage outlets. Both the St. Regis Bar and Gio’s Restaurant have breathtaking views of the Grand Canal, along with great quality and service.

The one catch with the St. Regis is that it doesn’t quite have the sense of place that Gritti Palace has. However, there’s a fine line there, as I found Gritti Palace to be a bit past its prime and stuffy. More on that in the next installment.

If you’ve stayed at the St. Regis Venice, what was your experience like?

Conversations (49)
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  1. Super VC10 Guest

    Your photograph of the orange sun rising over Bacino San Marco is exquisite!

    I preferred this hotel's warmer-feeling interior when it was the Europa & Regina. The current moderne furnishings don't appeal to me. That terrace however, is marvelous.

  2. HeyHey Guest

    Nice review. One thing I would like to comment. You were in Italy and you ate food in a hotel? Are you serious? Just imagine pallet of culinary offer you have in Venice. When we are in Italy there is no way we are eating food in a hotel.
    A few years ago we were in Puglia. We have visited one of many Agroturismo. Food was superb but our final bill for 4 person...

    Nice review. One thing I would like to comment. You were in Italy and you ate food in a hotel? Are you serious? Just imagine pallet of culinary offer you have in Venice. When we are in Italy there is no way we are eating food in a hotel.
    A few years ago we were in Puglia. We have visited one of many Agroturismo. Food was superb but our final bill for 4 person was less than you paid for one person.
    My advice for you Ben is: When in Italy go and eat food in a restaurant which is not located in a hotel. It will be cheaper and better.
    Personally I prefer to eat where locals do. This is how you enjoy a country.

    1. Mike Guest

      He reviews hotels professionally ... ??? This is his job?? cringe comment

  3. Mike Guest

    Lucky enough to stay here (I was concerned after a negative TPG review) and agree it's a really well done hotel. They put the money in to even the smallest details. Terrace was a highlight for us as well. Excited to come back.

  4. Benjamin Guest

    If I'm in Venice, I'm at Aman.

    This hotel looks fine. It's just not where I want to be.

  5. Motion to Dismiss Member

    Most of this looks beautiful, but the suite itself feels very “blah.”

    Do all rooms receive butler service here, or just suites?

    1. Matthew Guest

      Just Suites at this location

  6. morris franco Guest

    Great post. Planning a trip with my wife in July , st Regis over the gritti?
    Thanks we are a young couple

    1. Matthew Guest

      I would say it honestly really comes down to what style you prefer. I personally prefer the more modern look and feel of the St. Regis as someone who's also young, although some people really enjoy the Venetian style of Gritti more.

  7. Neil G. Guest

    Have to agree with BobbyJ. The Euros being asked for the suite Eu 3,300 are way out for something that is exceptionally poorly furnished , the style of furniture is circa 1970,s and cheap and sparingly used. The Bathroom is cluttered for the space again cheap fit out by todays standard. FYI we stayed in this Hotel in its previous life as the Europe and Regina and it was infinitely better.

  8. Aaron Guest

    "we were treated to a magical sunset. AMAZING."

    Amazing indeed if you were there for an early breakfast...

  9. VSM Guest

    I’m sorry….I find the St. Regis really sterile and unattractive (except for the outdoor spaces)…..SO many nicer places to stay! Sorry!
    This looks like an airport hotel to me.

  10. Gene Chan Guest

    Ben really loves using the phrase "for context."

  11. RTFlyer New Member

    Review isn't showing up with Firefox 91.8.0esr

  12. Deby Talley Guest

    We have 5 nights here the end of May! Thank you Bonvoy points. Cannot wait to stay after reading your review

  13. Lynette Watkins Guest

    Thank you for your very informative review.

  14. S Member

    Good review as always (the best in the biz) but just not my type of city or hotel. I don't know, maybe I'm weird, but I don't find the idea of having to take a water taxi as a lot of fun after a redeye from the US.

    1. Icarus Guest

      Yes. You are weird. It’s called culture. Venice is so rich in history and culture. The vaporetto ride from airport is great and unique

    2. GBOAC Diamond

      For the record, the water transport service between the airport and Venice is the ALILAGUNA. The Vaporetto is the local ferry service up and down the Grand Canal.

  15. GBOAC Diamond

    I wanted to make a comment about the "only way" to reach the St Regis. I'm wondering whether they have a private boat service between the hotel and at least Santa Lucia (the train station). OTOH looking at a map of Venice, the St Regis is at the distant opposite end of the Grand Canal.

  16. Jerry Diamond

    THIS IS THE KIND OF REVIEW WE WANT!!!!!!

    Looks like a great stay. St. Regis always executes so well. I really hope Bonvoy doesn't go full Hilton and stays at places like this won't be higher than sky high using points.

  17. Icarus Guest

    In Venice do go to local restaurants off the main thoroughfares. Highly recommend is Osteria alle Testiere. http://www.osterialletestiere.it/

    1. Airfarer Diamond

      That's interetsing, I'm booked there on Friday evening. Drinks at the Bauer rooftop bar first.

  18. Burg Guest

    @ Lucky - why is the name on the welcome card blocked out? From memory, you never edit the name on those pictures.

    1. Shirley Heights Guest

      As Ben said in his article, the welcome card had another guest's name on it, so I presume out of courtesy and privacy, he purposely blocked it out.

  19. Alan Guest

    What kind of lunch do they serve and can non-guests pay to eat there? Enjoyed the review.

  20. JetSetGo Guest

    I hope no one stays here using cash…. As base rate at Aman Venice is 1150 euros. The public spaces at Aman Venice is spectacular to say the least not to mention service level.

    Both the suite and public space at this St Regis are nicely done… sort of with exception of the wall in this particular suite… feels a bit empty. But I digress. Unfortunately there is no sense of place. I feel...

    I hope no one stays here using cash…. As base rate at Aman Venice is 1150 euros. The public spaces at Aman Venice is spectacular to say the least not to mention service level.

    Both the suite and public space at this St Regis are nicely done… sort of with exception of the wall in this particular suite… feels a bit empty. But I digress. Unfortunately there is no sense of place. I feel like I could easily be in HK or Bangkok.

    Factoid: One of the scenes in The Talented Mr Ripley was shot in Venice. One particular was shot at the bar at Hotel Regina.

  21. JW Guest

    I am intrigued by the obsession to avocado as a health food given that its the fruit with the highest calorie count.

    1. GEG_WA Member

      I am intrigued by the obsession of the focus on one picture of a breakfast dish in a multi-photo and detailed review.

  22. Marco Guest

    3200$ for a courtyard view suite. OK.

    1. Marco Guest

      Compared to the room price the restaurant prices are a bargain. At least the menu looks legit italian with many local touches.

  23. ss Guest

    We had the opposite experience. I found it disappointing in many aspects, my initial room, service, food. I booked a room one up from standard and it was truly awful. Top floor means low ceilings, tiny windows, and tiny room. Told them I was checking out and they moved me up a category to a larger room (not a suite) on a floor with taller ceilings. I was truly prepared to leave and move to...

    We had the opposite experience. I found it disappointing in many aspects, my initial room, service, food. I booked a room one up from standard and it was truly awful. Top floor means low ceilings, tiny windows, and tiny room. Told them I was checking out and they moved me up a category to a larger room (not a suite) on a floor with taller ceilings. I was truly prepared to leave and move to the JW as I don't like throwing a hissy fit to get a better room so I give them props for moving me.

    I asked the concierge the best way to get to Murano and they graciously offered to get me a water taxi. Turns out it was a "scam" taxi that drops you at a glass studio and they shuffle you into a demo/sales pitch. Not cool. I never asked for a glass tour and would have been happy to get off where the water buses drop rather than be treated like a dimwitted tourist. Shame on St Regis.

  24. Jimmy’s Travel Report Gold

    Lucky, did you request a late check out, and if do did the hotel honor it?

    I’m really enjoying my ambassador status this year, be I do find many high end properties try to wiggle out on providing that benefit.

  25. Kevin Guest

    Charging 3000 euros, during a spring shoulder season, for a non distinct suite facing a courtyard is utterly insane. For 1/3 the nightly price you can rent a palatial multibedroom house with views of San Marco, to say nothing of other hotels in the city.

    Also, the lobby looks like it could be in Kansas City. What were they thinking?

    1. Alan Guest

      I agree. You don't visit Venice to pay that kind of money for a courtyard view.

    2. Sam Guest

      Lol look at the quality of the build out. The Terrazzo floor, etc. LA or NYC sure… but not Kansas City.

    3. Kevin Guest

      Take a look at all the public space photos -would anybody have any idea the hotel is even in Italy, let alone Venice? The problem isn't the lack of luxury finishes - the problem is that it is completely incomparable to places like the Aman which, incredibly, are charging less.

  26. Reyyan Member

    I have stayed in this hotel pre-rebranding and renovation (Westin), and I actually believe the hotel lost quite its charm with this rebranding. Although some areas are nicely upgraded, others feel sterile such as the room (especially for the rates that are being asked for right now). We payed around 220 euro's a night for the Westin in 2016.

    Furthermore, the fitness studio was very beautiful before the renovation with marble tiles and walls....

    I have stayed in this hotel pre-rebranding and renovation (Westin), and I actually believe the hotel lost quite its charm with this rebranding. Although some areas are nicely upgraded, others feel sterile such as the room (especially for the rates that are being asked for right now). We payed around 220 euro's a night for the Westin in 2016.

    Furthermore, the fitness studio was very beautiful before the renovation with marble tiles and walls. Now it is just plain dark wood. In my opinion quite a downgrade.

    1. Kiwi Guest

      Mandatory 24h empty period between stays is jacking up rates for sure

    2. Mike Guest

      I've stayed (and have stayed in St Regis hotels all over the world) and this is one of the nicer one. It's a gorgeous hotel. Not a downgrade at all.

    3. Michael SEA Member

      @Reyyan, I totally agree! Stayed there in 2017 under the Westin brand, paid ~250EUR in June/July. THe property had a well maintained great old world luxury charm to it. This looks like a complete whitewashing of all the character of the property. I'll be skipping it especially at that price!

  27. Bill Guest

    Great report.
    One question, does the Thought leader Gary (VFTW) ever do travel reports?
    I see stories about AA etc but don't we just only care about actual travel?

    1. GSHLGB New Member

      Usually 2 a year, almost never about a hotel.

      Typically lacking detail.

    2. UA-NYC Guest

      Just masking/vaxxing/immigration stories to wind up the white nationalists and anti-vaxxing misinformation spreaders that "flourish" in the comments there

  28. Matthew Guest

    I completely agree with everything in your review. I stayed here September 2021 and had the most amazing time. It currently ranks as my all time favourite Bonvoy hotel (although I will be at the Bodrum EDITION this summer so we'll have to see how that ranks). I went during La Biennale (The Venice Film Festival) so occupancies around all the luxury hotels in the city were very high if not full at that time....

    I completely agree with everything in your review. I stayed here September 2021 and had the most amazing time. It currently ranks as my all time favourite Bonvoy hotel (although I will be at the Bodrum EDITION this summer so we'll have to see how that ranks). I went during La Biennale (The Venice Film Festival) so occupancies around all the luxury hotels in the city were very high if not full at that time. I split my 2 night stay as 2 individual reward bookings so I could play my chances with Suite Night Awards as I had noticed more rooms available on 1 night compared to the other. One of them ended up clearing to a Grand Canal Suite with the other on the busier day not. On another note, Grand Canal Suites don't appear to be an option anymore - it looks like SNAs caps out at a St. Regis Suite now although you can still apply them to Luxury Grand Canal View Rooms if you're willing to sacrifice space for the view. I didn't mind switching rooms mid-stay so I was fine with just one night clearing, however on the night before, I noticed a Grand Canal View Terrace Suite was showing as bookable for the 2 night duration so I tried my luck and asked them if they would be able to uppgrade me there instead so I wouldn't have to swap rooms mid-stay. They said the usual "we'll do our best to upgrade you to the best room available" speech but the morning of, I noticed they had swapped my room for both nights which was a pleasent surprise considering how busy they were.

    The entire atmosphere of the rooms and hotel is incredible and definitley more my taste than the old-school Ventian style of Gritti or Danieli so that's a big reason why I chose it in the first place. The staff and level of service were just as amazing as well and were incredibly helpful with everything throughout the stay including the Butler service. One thing I've noticed is they appeared to switch their bathroom amenities in their suites to Aqua di Parma rather than the regular St. Regis Laboratoire Remède - same thing they do at the St. Regis Rome. I loved the scent of the Aqua di Parma products from my stay in Rome so a welcomed switch for me.

    I was probably one of those people who wouldn't think of going back to Venice more than once (or maybe once every while like what you did) but I would also come back here in a heartbeat with the impression it left on me.

  29. FNT Delta Diamond Guest

    It's nice to see a property actually comply with Bonvoy elite benefits, including breakfast. Sure a refreshing change from properties in North America. While the St. Regis looks nice, the lobby is just so bland and generic. It could be the lobby of a St. Regis in Hong Kong, Singapore, New York -- wherever. Insert city of hotel here. Generic upscale/contemporary chic decor. I expected something a little more old-school Venetian or Belle Epoque-era.

    1. Bobby J Guest

      I actually felt the opposite. The public areas of the hotel seemed so much more thought out. The photos of the rooms were really disappointing to me. It seemed so non-descript and sterile, with lots of empty space. Something struck me as off; the suite almost looked like an office cubicle that had been walled off.

      On another note @Lucky - why choose the Bonvoy properties in Venice versus some of the World of Hyatt...

      I actually felt the opposite. The public areas of the hotel seemed so much more thought out. The photos of the rooms were really disappointing to me. It seemed so non-descript and sterile, with lots of empty space. Something struck me as off; the suite almost looked like an office cubicle that had been walled off.

      On another note @Lucky - why choose the Bonvoy properties in Venice versus some of the World of Hyatt properties there? If I remember correctly there are at least 3?

    2. miamiorbust Guest

      Would only qualify your comment with lobby at St Regis Singapore is considerably nicer in terms light and ceiling height. Sorry, these types of reviews just don't speak to me. The actual room is unremarkable. The point of being in Venice is the city and not the room. Spend 1/3 the price at a middling local hotel and blow the difference at the St Regis bar. You'll make more friends and better stories.

    3. ron mexico Guest

      Hah--so funny that the Ohh--la-la crowd is turning on ben He's always been that. You want a real review--don't look here. You want something useful on how to max points. look here.Ben is a snob..sorry. no issue with it--but yeah

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Shirley Heights Guest

As Ben said in his article, the welcome card had another guest's name on it, so I presume out of courtesy and privacy, he purposely blocked it out.

5
GBOAC Diamond

For the record, the water transport service between the airport and Venice is the ALILAGUNA. The Vaporetto is the local ferry service up and down the Grand Canal.

2
Sam Guest

Lol look at the quality of the build out. The Terrazzo floor, etc. LA or NYC sure… but not Kansas City.

2
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