Review: Trenitalia Business Class (Venice To Milan)

After four nights in Venice it was time to head to Milan. We took Trenitalia for this journey, which is the primary rail operator in Italy. This was our first of two train rides in Italy, and I was impressed by the comfort, value, and punctuality, offered by Trenitalia.

Let me say upfront that Trenitalia business class isn’t much to get excited about. However, our next train ride was in Trenitalia executive class, which was downright amazing, so stay tuned for my review of that.

Booking Trenitalia business class tickets

Trenitalia has several direct trains every day between Venice and Milan, which take around 2.5 hours. We decided to take a train that was scheduled to depart at 10:48AM and arrive at 1:15PM.

Trenitalia has all kinds of fares available, and for our journey there was a “ME&YOU” special, offering a discount if you’re traveling with someone. The total cost of our business class tickets for two people was 89.60 Euro, which comes out to 44.80 Euro per person. As you can see, the premium for business class is pretty modest, so we thought it was worth it.

We ended up spending an extra 2 Euro per person to select seats, so we could get seats facing one another with a table in the middle. However, this ended up being unnecessary, as the train wasn’t busy.

Venice Santa Lucia train station

We took a water taxi from Gritti Palace to Venice’s Santa Lucia station, which took about 15 minutes. One big advantage of taking the train rather than flying is that you don’t have to go back to the “mainland,” as this train station is located in the “island” part of the city. Not your typical train station taxi stand, eh?

Arriving at Venice Santa Lucia train station

We arrived at the train station around 30 minutes before departure, which was probably unnecessarily early (but we didn’t know what exactly to expect). The train station was quite large, but not nearly as big as the one in Milan, for example.

Venice Santa Lucia train station exterior

There was some seating inside the entrance to the train station, along with all kinds of shops and restaurants.

Venice Santa Lucia train station seating
Venice Santa Lucia train station seating

There was also a big train status monitor near the entrance. When we first arrived it didn’t yet list our departure track, so we waited around for that.

Venice Santa Lucia train station departures board

Roughly 20 minutes before departure the monitor was updated to reflect that we’d be departing from track seven. The trains were only a short walk from the entrance to the station.

Venice Santa Lucia train station signage

As we got up to the track there were two guys there to do temperature checks, and we were also advised to put on FFP2 masks, rather than surgical masks.

Trenitalia train at Venice Santa Lucia station

Once at the train, we got into the first car, which was one of the three dedicated to business class.

Trenitalia train at Venice Santa Lucia station

Trenitalia business class cabin & seats

The Trenitalia business class cabins are roughly what you’d expect for a regional train business class, and were modern and clean. Seats were in a 1-2 configuration, with seats in half of the cabin facing one direction, and seats in the other half of the cabin facing the other direction.

Trenitalia business class cabin
Trenitalia business class cabin

The regular seats were configured similar to what you’d find on an airplane, and had tray tables, headrests, armrests, etc.

Trenitalia business class seats
Trenitalia business class seats
Trenitalia business class seats

Then you have the seats with tables in the middle, which is where we sat. These are great if you’re traveling with someone, though less ideal if you’re traveling alone and have to face a stranger, especially since legroom is limited.

Trenitalia business class seats
Trenitalia business class seats

Each seat had both an AC and USB power outlet, which was much appreciated.

Trenitalia business class seats power outlets

In terms of storing luggage, most bags could easily be stored in the luggage racks above the seats.

Trenitalia business class luggage storage

Then at the front and back of each cabin was a luggage storage area for larger bags.

Trenitalia business class luggage storage

Each car also had a bathroom, which in this case was at the far end of the train.

Trenitalia business class bathrooms

The bathroom was large, and featured a toilet and a sink.

Trenitalia business class bathroom
Trenitalia business class bathroom

Trenitalia train punctuality & views

I was impressed by the punctuality of both of our Trenitalia journeys. The trains left exactly on schedule, to the second. Our first train ended up having a 16 minute delay enroute, but I was also pleasantly surprised by how many updates were provided about this.

The moment we stopped there was an announcement informing us of the reason for the delay, which was allegedly a technical fault with a train on another track. We were also provided an immediate update on how much our arrival into Milan was expected to be delayed. So when Trenitalia isn’t punctual, there’s a lot more effort that goes into keeping people updated than when you fly, that’s for sure. I almost felt like I was in Japan

The ride had great views throughout, starting with crossing the bridge from the “island” when departing Venice.

View enroute from Venice to Milan

For much of the train ride we had beautiful views of vineyards…

View enroute from Venice to Milan
View enroute from Venice to Milan

And of course there were some city views mixed in as well…

View enroute from Venice to Milan

Trenitalia business class food, drinks, and service

Our tickets were checked by a friendly attendant about 20 minutes after departure. We could simply show the email confirmation from our tickets, so there was no need to check-in otherwise. Interestingly we also needed to present proof of vaccination.

About 10 minutes later the service began. We were offered our choice of three snacks, including crackers, cookies, or biscoffs. We were also offered a selection of complimentary drinks, seemingly with no limits (in the sense that they kept asking us if we wanted anything else).

We each had an espresso and a water, and then somehow also ended up with a Coke Zero.

Trenitalia business class food & drinks

The service on this sector isn’t anything to get excited about (especially compared to our next train ride), but still, for a 2.5 hour train ride this was more than sufficient.

Trenitalia business class Wi-Fi

Trenitalia offers complimentary Wi-Fi, which is easy to connect to. I found the speeds to be good, and it saved me from having to tether off my phone.

Trenitalia business class Wi-Fi portal
Trenitalia business class Wi-Fi portal

Milan central train station

We arrived at Milan’s central train station at around 1:30PM. Milan’s train station is much bigger than the one in Venice (as you’d expect), and it was a bit of an adventure to get out of there and into a taxi. But I’ll talk more about the station in the installment about the ride out of Milan.

Trenitalia train at Milan Central station
Trenitalia train at Milan Central station

It sure is a pretty station, though!

Milan Central station

Bottom line

Trenitalia offered a great experience for getting between Venice and Milan. The trains were clean, service friendly, and the value was quite good for what it was. Getting around Europe by train is simply so much more pleasant than flying, especially for short distance.

While this train ride was good, it’s the executive class train ride we had a couple of days later that almost turned me into a full-on train enthusiast, so stay tuned for that.

If you’ve taken Trenitalia business class, what was your experience like?

Conversations (55)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

marie Guest

I don't understand why I can't get a alcoholic drink in bussiness class .I don't expect you to pay , but even not to explain that I could get an alcoholic drink in the Bistro . I paid extra for what a leather seat . Very disappointed in this service. Your staff is rude & not friendly at all . Why can’t I get an alcoholic drink in business class ?

0
‼ 0
Gopinath Gangadhara Rao Guest

So happy to see you had a good experience. Sadly not our experience today. We took the 9520 from Florence to Milan. Shocking service in business class. You have to see to believe the flat coke (less than quarter of the paper cup) they gave my children and I asked for wine and the quantity was like ‘unbelievable’. Probably about 30ml in the standard 200ml paper cup. The lady and the man serving the customers were having a competition of who could provide the worst service. Either that or Trenitalia thought we didn’t pay €273 for business class tickets. Very disappointing. More disappointing was how difficult it is to give feedback on Trenitalia website. Unlikely, but I really hope they take notice here.

0
‼ 0
Hobbs Guest

Italo Milano Centrale to Venezia S.L. 9.90€ 1.5hrs

0
‼ 0
DTD Guest

I'll be in Italy in May, traveling with my wife and baby. We will have two checked-in luggage (28-30 in), probably another rolling carry-on (20-22 in), and a stroller with car seat for the baby. Our plan is to take train from Firenze to Milan, and our chief concern is the luggage. Will there be enough space for us on the rack for our stuff? What seats should we pick so we are close to the luggage rack? I don't necessarily need the executive, but will consider it the business area has no space for all our stuff within viewing distance from our seats. Any thoughts or advice would be appreciated.

0
‼ 0
anne barnett Guest

Well, it's a few years since I got onto the train in Milan to go to Venice but I will start at the beginning. We had taken our travel agent's advice at home, and felt sure she knew what she was doing. She assured us that this was a cheap way of getting to Venice. Manchester by plane to Milan and then Milan to Venice by train. So we got to the station in Milan, it was cold and as i opened my handbag for my gloves my companion was assuring me it would get warmer and then I felt this not a hand but 'something' not quite right. I looked for my companion to see this other young man (about 25 or so) with his hand in my bag. He had found my purse straightaway and then he ran out towards a piece of empty land nearby. "Leave it love" I heard someone say. But I did find the young man who still had my purse in his hands. When Anne gets annoyed God help anyone nearby. I ran after him, I didn't know if he had a knife or anything like it I just shouted like hell at him and afterwards I realised he hadn't a clue what I was saying. A small group had accumulated at the bus stop:they were saying theft often happened, was I OK, where was I going. But as I joined my companion I looked in my purse and all that was in there was a couple of coins so I did a bit of slapping around his head, I didn't half belt him and he just wandered off. Not a lot of money but my companion was holding most of our money. A young girl ran up to me, she had heard I was English and asked me where I was going. I said Venice. She took me to the train and in 20 minutes the train would be off. We were disappointed we didn't have more time to get to know one another, but she did show me the toilets inside the station jeje. The train started to move and as I sat down on a seat it was so lovely and clean and comfortable. The train chuffed along the track and I was now so relaxed and looking forward to Venice. I was truly knackered. Did I see anything of the country as the train went through the area. Yes and I can remember there was a stop before we got to Venice. It brought memories of a young girl standing on a balcony with a young man singing below. Not sure whether i was right on that one or whether it was my imagination working overtime. But yes it was a memorable journey, an exciting one (I suppose)!!! We have already booked our hotel for Rome and Christmas hoping to do a rail journey whilst we are there:we have already been to Pompei so maybe a bit further up the leg. I live in Gandia in Spain and although I have been to Venice a few times since and I understand that Lucretia Borgia died in a convent in Venice. Gandia is where the Borgia family lived I havent got very far with where the convent is in Venice yet... but still working on it. Thank you for an exciting journey

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published