Review: Emirates Business Class Lounge Dubai (DXB)

Review: Emirates Business Class Lounge Dubai (DXB)

NAME: Emirates Business Class Lounge
Airport: DXB
DATE: July 2022
REVIEW RATING:
BEN SAYS: The Emirates business class lounge is massive, with endless seating, solid buffet dining, a champagne bar, and much more. Just don't expect a very personalized experience.
23

Prior to my FlyDubai Boeing 737 MAX business class flight to Belgrade, I had the chance to check out the Emirates business class lounge located in Concourse B of Terminal 3 at Dubai International Airport (DXB). This is one of Emirates’ two biggest business class lounges at the airport (along with the one in Concourse A, which I’ve reviewed), and it was fully renovated in 2016.

There’s a lot to love about this massive lounge — it has solid food, all kinds of different zones you can sit in, and also some unique amenities, like a Costa Coffee stand, a champagne bar, and a health zone. However, there are also some drawbacks.

Emirates business class check-in Dubai

FlyDubai primarily operates out of Terminal 2 at Dubai Airport, though at the moment the carrier is operating select flights out of Terminal 3. To be honest I was bummed about that. I wanted to check out the FlyDubai lounge in Terminal 2, but they won’t let you in the terminal there unless your flight departs from the terminal (and trust me, I tried).

Objectively departing from Terminal 3 is an upgrade, since the Emirates lounge is presumably better than the FlyDubai lounge, but of course I also like to review new experiences.

Anyway, in Terminal 3 there’s a dedicated area for first & business class passengers, and I was printed a boarding pass for my flight to Belgrade in no time. I then headed straight through security.

Emirates business class check-in Dubai Airport

Emirates business class lounge Dubai location & hours

Once you’re in Concourse B, it’s pretty easy to find the Emirates business class lounge. The entrance is located between gates B16 and B18, and the signage is clear.

Dubai Airport Concourse B

The lounge is located one level above the concourse, and can be accessed by elevators or escalators.

Dubai Airport Concourse B

Once you go up a level, the entrance to the business class lounge is to the left.

Emirates Business Class Lounge Dubai exterior

All Emirates lounges in Dubai are open 24/7, reflecting that the airline has flights all hours of the day and night.

Emirates business class lounge Dubai entry requirements

The Emirates business class lounge is open to the following passengers:

  • Emirates & FlyDubai business class passengers
  • Emirates Skywards Silver & Gold members
  • Access can be purchased — if you’re in Emirates economy class, you can buy access for $150 ($125 if you’re a Skywards member)

Emirates business class lounge Dubai seating & layout

The Emirates business class lounge Dubai is massive, and has seating for 1,500 people. When Emirates renovated the lounge in 2016 it claimed that the lounge is 10,000 square feet, though that’s definitely not correct. I suspect the lounge is actually 10,000 square meters, which is ~108,000 square feet. That sounds about right to me, as this lounge is almost as large as the Emirates first class lounge.

There’s plenty of signage throughout the lounge, which is needed, because otherwise it’s easy to get lost.

Emirates Business Class Lounge Dubai signage

There’s a beautiful seating setup just inside the entrance, which frankly is by far the most elegant part of the lounge. However, it’s also the least utilized, since there’s the most foot traffic near here, and it’s also quite far from the food & drink stations.

Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating

To give you a sense of the lounge’s layout, it’s long and thin and located above the main part of the concourse, so throughout the lounge you can see how busy it is down in the terminal.

Emirates Business Class Lounge Dubai layout

Because of the layout, there’s lots of seating along this central walkway of the lounge.

Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating

There are endless seating arrangements.

Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating

One side of the lounge has more traditional lounge seating, with leather chairs in rows facing one another. This side is ideal for those who aren’t looking to dine.

Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating

Meanwhile the other side of the lounge is dedicated to dining. I was in the lounge during a mostly quiet time (around 2PM until 5PM), and it’s just kind of unbelievable how much empty seating there is in the lounge. I’ll let the pictures of the seating in the dining area speak mostly for themselves, but it’s truly endless.

Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating
Emirates Business Class Lounge Dubai seating

One frustrating aspect of the lounge seating is the lack of outlets. Most of the tables don’t have any outlets. I guess the airline just didn’t want to invest in that, since that would be expensive to retrofit.

If you look carefully, the lounge also has a couple of semi-private pods along the center area, which are cool. They almost feel like first class suites.

Emirates Business Class Lounge Dubai seating pod
Emirates Business Class Lounge Dubai seating pod
Emirates Business Class Lounge Dubai seating pod

Anyway, the lounge is incredibly spacious, and the renovation in 2016 makes the lounge feel much nicer than it was before. However, even with the renovation I wouldn’t exactly call it cutting edge. Then again, we’re talking about Emirates, which has historically taken design cues from Las Vegas in the 1990s.

Emirates business class lounge Dubai dining

Dining in Emirates’ business class lounge is entirely from buffets, with an extensive selection. I also appreciate that the lounge has “open” kitchens, so you can see the food being cooked — they’re not just microwaving stuff.

Given the potential number of passengers in this lounge, Emirates has (smartly) spread out the buffets, so that there’s not too much crowding in one area. There’s one buffet for Middle Eastern & Western food, there’s another buffet for Asian food, and then there’s a separate dessert buffet.

Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai dessert buffet

Honestly the food selection was surprisingly tasty. I usually shy away from buffets in lounges, but I tried some items here, and enjoyed all of them. Below is a sampling of some of the stuff on offer.

Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai buffet
Emirates Business Class Lounge Dubai dessert buffet

I particularly enjoyed some of the Indian vegetarian food, as well as some of the Middle Eastern dips.

Emirates Business Class Lounge Dubai lunch

In terms of drinks, there were several coffee machines, tea, and self-serve wine and liquor.

Emirates Business Class Lounge Dubai coffee machine
Emirates Business Class Lounge Dubai drinks
Emirates Business Class Lounge Dubai drinks
Emirates Business Class Lounge Dubai drinks

Emirates business class lounge Dubai health hub

When Emirates renovated the business class lounge, it introduced several new concepts. One of those is a health hub, intended to have healthy dining options. This included still and sparkling water, bread rolls, fresh fruit, several pre-made salads, and even a make-your-own-salad option.

Emirates Business Class Lounge Dubai health hub
Emirates Business Class Lounge Dubai health hub
Emirates Business Class Lounge Dubai health hub
Emirates Business Class Lounge Dubai health hub
Emirates Business Class Lounge Dubai health hu

Emirates business class lounge Dubai champagne bar

The Emirates business class lounge has a Moet & Chandon champagne bar. What a cool amenity, as even the first class lounge doesn’t have a feature like this. It’s visually a cool space too.

Emirates Business Class Lounge Dubai champagne bar

The champagne is self-serve, and during my visit there were four choices:

  • Moet & Chandon Imperial
  • Moet & Chandon Rose Imperial
  • Moet & Chandon Nectar Imperial
  • Moet & Chandon Grand Vintage 2013

This is an exceptionally good champagne selection for a business class lounge, especially the 2013 vintage. Very impressive.

Emirates Business Class Lounge Dubai champagne bar
Emirates Business Class Lounge Dubai champagne bar

There are also a selection of canapés at the bar, intended to pair with the champagne.

Emirates Business Class Lounge Dubai champagne bar snacks

Emirates business class lounge Dubai Costa Coffee stand

Okay, here’s my favorite and least favorite part of the lounge. As longtime OMAAT readers know, I love good coffee. A barista-made coffee will almost always be better than a machine made one, especially if you’re getting a milk-based coffee (cappuccino, latte, etc.).

So the Emirates business class lounge has what’s possibly my favorite lounge feature in the world — a complimentary Costa Coffee station, where you can choose from a wide variety of barista-made drinks.

Emirates Business Class Lounge Dubai Costa Coffee
Emirates Business Class Lounge Dubai Costa Coffee

HOW AMAZING IS THAT? Well, unfortunately not that amazing, because it was closed during my afternoon visit. Apparently it’s only open in the mornings until 10AM.

Seriously? Does Emirates not understand that it’s running a global airline with people connecting to different timezones all hours of the day and night? Is this due to a staffing shortage? Because there were countless employees in the lounge just standing around. Is milk too expensive? Why, Emirates, why?!?!

I recognize I’m being a bit dramatic here, but this is such an amazing concept, but it’s downright silly to only have it open in the mornings until 10AM. I mean, c’mon, we’re talking about an airport where the peak rush hour is 2AM.

Emirates business class lounge Dubai smoking area

Smokers will probably be delighted to learn that there’s not only a smoking section of the lounge, but it’s a large, open-air portion of the lounge. There are dozens of seats in this section, and other than being allowed to smoke, it’s the same as the rest of the lounge.

Those sensitive to smoke may not be delighted to learn that the smoke does spread a bit, and can be smelled in other parts of the lounge as well.

Emirates Business Class Lounge Dubai smoking area

Emirates business class lounge Dubai nap & rest area

The Emirates business class lounge has dozens of daybeds of sorts, with blankets. There are dividers between them, but you still won’t have full privacy. If you just want to escape the crowds or rest for a bit, this could be a good place to hang out, but I wouldn’t plan on getting a proper night of sleep here if you have a long layover. In those situations I’d recommend the Dubai International Airport Hotel, which is also airside, and is a proper hotel.

Emirates Business Class Lounge Dubai nap pod

Emirates business class lounge Dubai business center

The Emirates business class lounge has a business center with some PCs. There aren’t any empty workstations, so this isn’t a place you’d want to come if you just want to work on your laptop (for that matter, the lack of natural light might be a reason to avoid this place).

Emirates Business Class Lounge Dubai business center

Emirates business class lounge Dubai kids play area

If you’re traveling with kids, the Emirates business class lounge has a play area, which even has arcade games.

Emirates Business Class Lounge Dubai kids play area
Emirates Business Class Lounge Dubai kids play area

Emirates business class lounge Dubai spa

The Emirates business class lounge has a Timeless Spa. 15 minute treatments are complimentary for Emirates first class passengers, though first class passengers would logically use the spa in the first class lounge. So for all practical purposes, most guests will have to pay for treatments here.

Emirates Business Class Lounge Dubai spa

You can find the spa menu below (for context, 1 USD is 3.67 AED).

Emirates Business Class Lounge Dubai spa menu

Emirates business class lounge Dubai shoe shine

The Emirates business class lounge has a shoe shine chair, near the smoking area. There wasn’t anyone working there when I visited this time around, so maybe it’s only staffed during peak hours. This could be worth a visit, as they don’t just do shoe shines, but also things like cleaning up sneakers.

Emirates Business Class Lounge Dubai shoe shine

Emirates business class lounge Dubai showers & bathrooms

There are bathrooms throughout the Emirates business class lounge. The bathrooms are very well staffed, as there seem to be one or two people assigned to work in each full time. They seem to clean up after almost every use.

There are also plenty of shower rooms, though unfortunately they’re basic. While showers are in individual rooms, the shower rooms don’t have toilets or sinks, but rather those are in communal areas. Personally I appreciate when a shower suite has a sink and toilet as well. So this is better than nothing, but not ideal.

Emirates Business Class Lounge Dubai bathroom
Emirates Business Class Lounge Dubai shower

Bottom line

The Emirates business class lounge in Concourse B at Dubai Airport is impressive, for the most part. The lounge is huge, and has different areas that could suit just about any mood. The lounge also has a solid dining selection, plus a health section, champagne bar, and coffee stand (which needs longer hours).

On balance I’d say this is a solid lounge. Just don’t expect a lounge that’s very personal, and also be warned that there aren’t conveniently placed power outlets everywhere. I also wouldn’t consider the lounge’s decor to be particularly inspiring, for the most part (compared to the Qatar Airways Al Mourjan Business Lounge, for example).

If you’ve visited the Emirates business class lounge Dubai, what was your experience like?

Conversations (23)
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  1. FlyerMan Guest

    I have been to this lounge several times, last one few days ago and find it very disappointing.

    - Food display is disastrous, with most of presentations less than half empty. No good quality products
    Resting area is in a very noisy and illuminated area of the lounge, with open ceiling to the airport. Makes no sense if you want people to rest
    Shower, ufffff, difficult to describe. DIRTY, FULL OF WATER ON...

    I have been to this lounge several times, last one few days ago and find it very disappointing.

    - Food display is disastrous, with most of presentations less than half empty. No good quality products
    Resting area is in a very noisy and illuminated area of the lounge, with open ceiling to the airport. Makes no sense if you want people to rest
    Shower, ufffff, difficult to describe. DIRTY, FULL OF WATER ON FLOOR, SMALL, SAUNA FEELING DUE TO LACK OF VENTILATION, FULL OF MOLD...
    OUTDATED, very simple furniture, not comfortable
    SPA not comfortable, not welcoming, not with any touch of luxury but a third world class place
    Working area very limited
    Lounge is noisier than often more crowded than airport itself
    Slow WiFi
    I m pretty sure Emirates can do better. compared with Qatar Lounge, there is more than a universe of difference.
    BTW Costa Cafe was open at night, you probably got bad luck.

  2. Peter Gribben Guest

    My goodness. What a full review and some great photos. We've been in and out of Dubai a lot pre covid and usually departed airport to stay with friends. This time we are staying between flights and this has been a very helpful review. many thanks for posting.

  3. Bellla Guest

    Great review and helpful.
    By the way having 2 issues came into my mind and I appreciate if you can reply:
    - as a EK business class passenger how long can I use the business lounge since I have a lay over of 8 hours
    - Can we go in and out the lounge?

  4. James Guest

    I know this is late to the party, but just curious, can you use the lounge upon arrival if you are not connecting?

    I’ve never flown through DXB, so not sure if it’s like the US where everyone has to go through customs and immigration and then you’re “in the country” and have to go back through security to get to the lounges. Or if they even allow you to use the lounges upon arrival without a connnection.

  5. Lieflat19 Member

    so could i get 15 minute massage in the biz class lounge and then another 15 mins in the first class lounge? assuming im a 1st class pax?

  6. ECR Guest

    how would you compare to the flagship business lounges at AUH, DOH, and IST?

  7. crosscourt Guest

    I have been through these lounges too many times to remember and every time I think the same - they are clinical and sterile anad you can fire a cannon and not hot anyone. I am not suggesting the staff are not helpful or that the place is not tidy or the furniture is not spotless, I am saying these Dubai lounges are boring and uninteresting and have zero atmosphere. As for the shower rooms,...

    I have been through these lounges too many times to remember and every time I think the same - they are clinical and sterile anad you can fire a cannon and not hot anyone. I am not suggesting the staff are not helpful or that the place is not tidy or the furniture is not spotless, I am saying these Dubai lounges are boring and uninteresting and have zero atmosphere. As for the shower rooms, the worst I have ever experienced. They are the sauna you have when not having a sauna, with water that stays at hot and no air in the rooms.

    1. RetiredATLATC Diamond

      Between these showers, the QR AM & TK business class lounge, I always feel after my shower that I need another shower with as much as I perspire afterwards. Absolutely no airflow in these coffin rooms.

  8. KATA Gold

    Is it just me, or does the lounge look incredibly sterile? The food and champagne selection does look impressive though...

  9. John Guest

    @Lucky

    Serious question. You expressed a degree of surprise the buffet food was actually tasty. I'm just curious. Why did you assume it would not be tasty???
    If anything, given the cost of business class fares and the reputation Emirates likes to make for itself, I would be surprised/shocked/disappointed if the food were NOT tasty!

    1. Schar Diamond

      i think its because, generally speaking, buffets are literally all about prepared food that sits on a table for hours. even if some food only sits for 15minutes, it still will taste differently than freshly made straight from pan-to-plate food. So buffets generally aren't regarded as having the most yummy food because its literally food thats been sitting/reheated/chilled for long periods of time. So the fact that everything tasted amazing is yes, a little surprising...

      i think its because, generally speaking, buffets are literally all about prepared food that sits on a table for hours. even if some food only sits for 15minutes, it still will taste differently than freshly made straight from pan-to-plate food. So buffets generally aren't regarded as having the most yummy food because its literally food thats been sitting/reheated/chilled for long periods of time. So the fact that everything tasted amazing is yes, a little surprising given the whole concept of a buffet. its a compliment,

  10. YULtide Gold

    Slumming it, I see.

    BTW, "There are also plenty of shorter rooms, though unfortunately they’re basic." Shorter rooms are likely to be more basic than taller rooms, but perhaps you meant "shower rooms"?

  11. GroeneMichel Gold

    Really hope to visit this one day.. Just the fact to have bottomless M&C sounds like a great lounge to me.

  12. Uwe Guest

    Comparing to Lufthansa's Business Class and even Senator Lounges, it's sounds like heaven on earth...:)

    Trust me - I know both lounges...and EK lounges are much better and really the best you can get..especially in DXB

    1. LEo Diamond

      could you believe that senator lounges are marketed as first class lounges? Totally nonsense when it is business quality at best

  13. Sean M. Diamond

    There are zero redeeming features of departing from Terminal 2. Be grateful you flew from T3 and never speak of it again.

    1. RetiredATLATC Diamond

      Agreed. Terminal 2 is a pit, the transfer from 2 to 1/3 is horrible and vice versa, the T2 Marhaba lounge is horrible, with a maximum of a 2 hour stay.

  14. Hardy22 Guest

    Hey Ben,
    you can't say "currently" when writing about the exchange rate from AED to USD. It's fixed at 3.6725 AED = 1 USD for more than 25 years now.

    1. Azamaraal Guest

      Only June July August. Unbearably cold in some countries in Dec, Jan Feb ;-)

  15. David Guest

    Sounds HORRIBLE that there is a smoking area that is not separately airlocked and ventilated. Just a callous approach to exposing other premium passengers/innocent bystanders to second hand smoke.

    1. Tomtom 23 Guest

      True, but unfortunately they really don't care about this in middle east generally. Smoking seems much more common than other parts of the world.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Uwe Guest

Comparing to Lufthansa's Business Class and even Senator Lounges, it's sounds like heaven on earth...:) Trust me - I know both lounges...and EK lounges are much better and really the best you can get..especially in DXB

4
Hardy22 Guest

Hey Ben, you can't say "currently" when writing about the exchange rate from AED to USD. It's fixed at 3.6725 AED = 1 USD for more than 25 years now.

3
David Guest

Sounds HORRIBLE that there is a smoking area that is not separately airlocked and ventilated. Just a callous approach to exposing other premium passengers/innocent bystanders to second hand smoke.

2
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