Review: Song Hong Business Lounge Hanoi Airport (Priority Pass)

Filed Under: Lounge Reviews, Travel
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The next stop on our itinerary was to be Luang Prabang, in Laos. Vietnam Airlines operates a direct flight between Hanoi and Luang Prabang, but their mid-day flight only operates 5x per week. Laos Airlines, meanwhile, has a daily flight in the evening (around 7PM), which was more convenient anyway.

On the flip side (and I didn’t realize this at the time of booking), Laos Airlines has a ludicrous check-in cutoff of two hours prior to an international flight. Which would be one thing if they offered online check-in, but is quite another when you have to physically be at the airport two and a half hours before a 60-minute flight.

Fortunately, the international terminal at Hanoi airport has a nice Priority Pass lounge.

The “Song Hong Business Lounge” is after security, on the 4th floor above gate 28. The Vietnam Airline Business class lounge is right next door, and the signage was easy to follow.

The Song Hong lounge is open from 6AM to 2AM, and was in a bright open space with windows looking over the apron.

The lounge was subdivided into several sections, each with different styles of seating (including some chaises that aren’t pictured, as they were occupied the entire time).

The lounge centered around a buffet, which had an assortment of hot and cold items.

For a small lounge, the selection was decent, and the items we sampled were of good quality.

In keeping with our time in Vietnam, there were special Tet treats as well.

And there were a variety of desserts and fruits as well.

There was a small selection of alcoholic beverages, which included some Vietnamese wines.

There were a few fresh juices as well, along with some infused water:

The lounge bathrooms were large, and nicely appointed, and had shower rooms as well.

Overall, it was a nice lounge, with fast enough Wifi to make video calls, and plenty of outlets. I always appreciate natural light, so especially enjoyed the large windows, and it was a pleasant place to spend a couple of hours.

Accessing Priority Pass lounges

In the U.S. at least, several credit cards offer a Priority Pass membership as part of your card benefits.

Card# Of Guests Who Get Free AccessAuthorized User AccessCost To Add Authorized User
The Platinum Card® from American Express2Yes$175 For Up To 3 People, $175 For Each Additional Person Beyond That (Rates & Fees)
The Business Platinum® Card from American Express 2Yes$300 Per Person (Rates & Fees)
Chase Sapphire Reserve®2Yes$75 Per Person
Citi Prestige® Credit Card2Yes$50 Per Person. ($75 Per Person for Cardmember Anniversary dates after September 1, 2019)
Hilton Honors American Express Aspire Card2No$0
Marriott Bonvoy Brilliant™ American Express® Card2No$0

In Canada, The Platinum Card® and the Business Platinum Card® from American Express offer a Priority Pass Select membership as well, though only the cardholder and one additional guest receive complimentary access.

And if your home market doesn’t offer a credit card which includes Priority Pass, you can purchase a membership directly.

The following links will direct you to the rates and fees for mentioned American Express Cards. These include: The Business Platinum® Card from American Express (Rates & Fees), and The Platinum Card® from American Express (Rates & Fees).

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  1. If there’s one flight tripreport I would love to see in this series, it would be Lao Airlines. Not sure if you’re doing one or not, but I hope so since Ben haven’t flown with them and more ‘exotic’ airlines here is great !

  2. We used the Vietnam Airlines Lotus lounge next door – it had a better decor in my view. However Song Hong F and B looks a lot better. The Lotus lounge had no alcoholic drink save for beer (lunch time).

  3. @Tiffany was there a change with the number of guests allowed for Hilton Aspire. I remember when the card first came out, it was only for one free guest entry to PP lounge. Thank you in advance for your reply. The photos look lovely.

  4. @Tiffany, how did you get from downtown Hanoi to the airport and how long did it take? I’m trying to plan it out for my trip later this year. I’ll be on Cathay Dragon to HKG.

  5. Hi Stephany,
    Does infant count as 1? I will be there I my mother, wife and 1 yr old baby, wonder if that is 3 guests or 2

  6. Why does it seem like the international priority pass lounges, not to mention even airline branded ones, get what consumers want and deserve vs the US ones which are crappy. It’s like a 180 when comparing the international version with the dated US ones.

  7. The BMO World Elite MasterCard gives you membership and 4 free visits per year to LoungePass lounges which are often Priority Pass lounges as well. (Changed from Priority Pass last year).

  8. @ DannyD — It depends on the lounge (this one says “Children under 5 years are admitted free”), but as a best practice I’d suggest making your wife an authorized user on one of your cards that gives a Priority Pass membership to her as well, that way you’re covered regardless.

  9. Tiffany, I’m really loving this trip report series! I’ve always known Vietnam to be beautiful, but your reports also depict a much more modern culture than I expected. I’ve never lusted for food so much as I have in this series. Truly spectacular looking culinary culture.

    Keep up the good work! I can’t wait to hear more about your travels and experiencing different cultures.

  10. Had a 4 hour layover here on the way to Thailand. Very nice lounge. Air conditioning was remarkably bad that day. Was in the mid 80s in the lounge.

  11. It is a good airport & Song Hong Business Lounge… I have been through it a few times..I’ve always been a fan of Hanoi airport. Moderate volume, great food and classy passengers.

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