Review: British Airways Lounge Newark Airport (EWR)

Review: British Airways Lounge Newark Airport (EWR)

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NAME: British Airways Galleries Lounge
Airport: EWR
DATE: February 2023
REVIEW RATING:
BEN SAYS: The British Airways Lounge is spacious with lots of natural light and friendly service, and has a pre-flight dining facility for British Airways passengers. This lounge is better than I was expecting.
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To continue my review trip, I flew British Airways first class from Newark to London. Prior to my flight, I had the chance to check out the British Airways Galleries Lounge Newark. This lounge is open to Priority Pass members during the day, and to British Airways passengers in the mornings and evenings.

All-in-all, I found this to be a solid lounge, with a pretty nice design, plenty of natural light, a pre-flight dining facility, a dedicated area for first class passengers, and friendly service. Let’s get into the review…

Why I flew British Airways first class from Newark

Understandably some OMAAT readers may be confused, since I just reviewed the American and British Airways lounges at JFK, including the Greenwich Lounge, Soho Lounge, and Chelsea Lounge. On the day of travel, I was ticketed to fly British Airways first class from New York (JFK) to London (LHR). I was scheduled to fly in British Airways’ new 777-300ER first class.

I got to the lounge at 4:30AM for my 11PM flight (I get to the airport really early to be able to review lounges when they’re empty), and spent most of the day there. While at the lounge I noticed that the aircraft had been swapped at the last minute. So while sitting at JFK, I looked at what other options there were.

As luck would have it, British Airways swapped a new 777-300ER onto the Newark (EWR) to London (LHR) route that evening. There was even award availability, so I changed my ticket at the last minute, and then took an Uber from Kennedy to Newark.

British Airways Lounge Newark location

The British Airways Lounge is located in Terminal B at Newark Airport. Terminal B at Newark has several piers, each with their own security check. The British Airways Lounge is located by gates B50-57. Note that you can access a different pier from the one you’re flying out of, though you’ll want to leave extra time, since you’ll need to clear security multiple times.

Newark Airport Terminal B

Once through security, just turn left and follow the signage toward gates B50-57.

Newark Airport Terminal B

Then on the right you’ll see the elevators leading up to the British Airways Galleries Lounge and Virgin Atlantic Clubhouse (which is operated by Plaza Premium as a contract lounge, since Virgin Atlantic doesn’t even fly to Newark anymore).

British Airways Lounge Newark location
British Airways Lounge Newark signage

Once out the elevator, you’ll see the entrance to the British Airways Galleries Lounge.

British Airways Lounge Newark entrance

British Airways Lounge Newark hours

The British Airways Galleries Lounge Newark has variable hours, depending on the British Airways flight schedule at a particular time. British Airways currently operates two daily flights to Newark:

  • The lounge opens at 5AM for British Airways’ daytime flight to London
  • The lounge opens at 3PM for British Airways’ overnight flight to London, and this is also the lounge for Aer Lingus’ flight to Dublin
  • The lounge is open to Priority Pass members from 8AM until 2PM

While the Priority Pass hours are pretty consistent, you can expect the hours to otherwise reflect British Airways’ schedule at the airport at a particular time.

British Airways Lounge Newark Priority Pass signage

British Airways Lounge Newark entry requirements

The entry requirements for the British Airways Galleries Lounge Newark depend on the time of day you’re visiting. The lounge is open to Priority Pass members during select hours. Of course that’s a membership that comes with many premium credit cards. If you visit with Priority Pass, you can stay in the lounge for up to three hours.

For other periods, this lounge has standard oneworld lounge access rules. This means the lounge can primarily be accessed by British Airways first and business class passengers, as well as oneworld Emerlad and Sapphire members.

Furthermore, this is the contract lounge for Aer Lingus (which isn’t part of oneworld), so premium passengers on Aer Lingus can also use the lounge.

British Airways Lounge Newark layout & seating

British Airways is incredibly consistent when it comes to lounge design around the globe, with the only major difference being how recently the lounge was renovated. I’ve gotta say, I was pleasantly surprised by the decor, since this lounge hasn’t been renovated in over a decade, as far as I know, yet it still felt reasonably fresh.

The lounge features floor-to-ceiling windows throughout, which is a real treat in terms of plane spotting.

British Airways Lounge Newark seating

Along the windows, you’ll find that the lounge simply consists of chairs arranged in various patterns, mostly with side tables. There’s not a whole lot of variation when it comes to the type of seating, so I’ll let the pictures largely speak for themselves. One thing to be aware of is that there’s a real shortage of outlets at these seats, so you’ll have to be strategic with your seating choice if you have electronics to charge.

British Airways Lounge Newark seating
British Airways Lounge Newark seating
British Airways Lounge Newark seating
British Airways Lounge Newark seating
British Airways Lounge Newark seating

When you get to the back of the lounge, there’s a space off to the side with two long rows of seats facing one another.

British Airways Lounge Newark seating

There’s also a small communal workstation with a few rolling chairs and a printer.

British Airways Lounge Newark workstations

As mentioned above, the lounge has gorgeous views, so I enjoyed sitting by the window and just watching all the traffic.

British Airways Lounge Newark view

The lounge also has a pre-flight dining facility, which I’ll talk more about below.

British Airways Lounge Newark food & drinks

Aside from the pre-flight dining facility (which is exclusively for premium passengers on British Airways), the Galleries Lounge has a very basic food selection. When you enter there’s a small buffet area with the same coffee setup you’ll find at virtually any British Airways Lounge, featuring a coffee machine, tea, and a few types of cookies.

British Airways Lounge Newark buffet
British Airways Lounge Newark coffee machine
British Airways Lounge Newark buffet

The food spread will otherwise make you yearn for an Admirals Club, and includes cauliflower, red pepper hummus, couscous salad, broccolini salad, gouda cheese, pita chips, and bread. That’s it.

British Airways Lounge Newark buffet
British Airways Lounge Newark buffet

There’s also a bar setup that’s roped off, so it’s not self-serve. There’s someone staffing the bar, so you can either go up to the bar and order something, or you can order via the QR code that’s located at each seat, and then your drink order will be delivered to you.

British Airways Lounge Newark bar
British Airways Lounge Newark bar drinks

There are also some packaged chips and whole fruit on the bar.

British Airways Lounge Newark bar snacks

At the start of the pandemic British Airways introduced a mobile ordering system in its lounges, and I initially loved it. That’s because food could be delivered this way, and at the time there were practices in place to limit contact with people.

However, at this point I’m not sure exactly what purpose this servers? I don’t see the benefit of someone handing me a can of soda, and it’s not like this is a proper bar setup in terms of specialty cocktails, etc.

British Airways Lounge Newark ordering system

On the plus side, the system was easy to use. You just enter your table number, the code of the day, and your name, and you can then view the menu.

British Airways Lounge Newark ordering system
British Airways Lounge Newark ordering system
British Airways Lounge Newark ordering system

Below is a look at the wine selection, which exceeded my expectations. Free flowing Duval-Leroy isn’t half bad for a lounge! I suspect this isn’t offered when the lounge is open to Priority Pass members, but I could be wrong.

British Airways Lounge Newark ordering system
British Airways Lounge Newark ordering system
British Airways Lounge Newark ordering system

British Airways Lounge Newark pre-flight dining

One of the nice features of the British Airways Lounge Newark is the pre-flight dining facility. This is exclusively for British Airways premium cabin passengers, and it opened at 5PM for my 9:30PM flight.

The space isn’t particularly elegant, with a variety of cafe-style tables seating two to four people each, as well as some larger communal tables.

British Airways Lounge Newark pre-flight dining
British Airways Lounge Newark pre-flight dining
British Airways Lounge Newark pre-flight dining
British Airways Lounge Newark pre-flight dining

I wouldn’t say the food selection was amazing, but it was more in line with what I’d expect for an international business class lounge. There was a salad bar, cheese and fruit, three hot dishes, and dessert.

British Airways Lounge Newark dinner selection
British Airways Lounge Newark dinner selection
British Airways Lounge Newark dinner selection
British Airways Lounge Newark dinner selection
British Airways Lounge Newark dinner selection

It’s probably one of the less impressive pre-flight dining concepts I’ve seen, but like I said, it’s better than nothing.

British Airways Lounge Newark first class section

Those traveling in British Airways first class are treated to a special pre-flight dining experience with table service. Upon entering the lounge I had been presented with an invitation, which I then had to show to the server when being seated.

British Airways Lounge Newark first class dining invite

The first class dining area is right next to the standard pre-flight dining, and consists of seven tables. Each table has quite a bit of privacy, thanks to the high partitions between seats.

British Airways Lounge Newark first class dining
British Airways Lounge Newark first class dining

Below you can find the first class dining menu and wine list.

British Airways Lounge Newark first class menu
British Airways Lounge Newark first class drink list

To drink I tried to order a dirty martini, which the staff in the lounge graciously tried to make. As much as I like my martinis very dirty, this was the dirtiest one I’ve ever had…

British Airways Lounge Newark first class dining

To eat, I ordered the butternut squash soup with crème fraîche to start, which I thought was artfully presented.

British Airways Lounge Newark first class dining

Then for the main course I ordered the vegetarian burger.

British Airways Lounge Newark first class dining

The food was probably better than what was available at the buffet, though it’s not exactly top restaurant quality. I’m not sure what the cooking situation is in this lounge, but I was seated near the kitchen, and kept hearing that same “beeping” noise you hear at Starbucks every time that microwave or oven thing (or whatever it is), is finished.

I feel like the lounge probably doesn’t have a proper kitchen, and that everything is probably reheated. That of course doesn’t sound good, but then again, that’s no different than on airplanes.

British Airways Lounge Newark service

I have to commend the staff in the lounge, as they were truly professional and friendly. In particular, before the pre-flight dining started, I overheard the manager briefing the staff about the dinner service for the night. She had such an upbeat attitude, and kept emphasizing how they should great guests with big smiles and make sure everyone has a great experience.

She had such a positive and energetic vibe, and that very much rubbed off on the rest of the staff. The service in the pre-flight dining facility was excellent, both in terms of friendliness and attentiveness.

In an era where there’s so much lackluster service, kudos to the team here for being professional.

British Airways Lounge Newark bathrooms & showers

The British Airways Lounge’s bathrooms are right near the entrance. Given how huge the lounge is, I thought the bathroom setup was pretty limited. The men’s room had two sinks, two stalls, and two urinals.

British Airways Lounge Newark bathroom
British Airways Lounge Newark bathroom
British Airways Lounge Newark bathroom toiletries

There was also a single shower suite, which was functional, but not particularly luxurious.

British Airways Lounge Newark shower room
British Airways Lounge Newark shower room
British Airways Lounge Newark shower room

Elemis toiletries were available in both the bathrooms and shower suites, as is standard for British Airways.

Bottom line

The British Airways Lounge Newark is better than I was expecting, though don’t get too excited. The lounge is spacious and bright, with great views of the airport and friendly service. Your experience will differ depending on how you’re accessing the lounge, though.

If you’re visiting through Priority Pass, expect a very limited food selection, which will even pale in comparison to your typical US airline lounge. However, if you’re flying British Airways, you can expect a pre-flight dining facility, including a dedicated area for first class passengers.

While I wouldn’t arrive early to use this lounge, it’s also not a bad place to spend some time.

What do you make of the British Airways Lounge Newark?

Conversations (25)
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  1. Global Guest

    This lounge no longer accepts Priority Pass

  2. Izzy Guest

    Thanks for the review, I’ve been searching for BA/EWR material for a little bit now. I will be traveling in May 2024 from EWR to LHR and onto EDI in the new CS on BA’s 777. Our flight leaves at 5:40 at night and then there is a later 9:15 flight but I can’t confirm it will have CS so went with earlier one. What I’ve been researching is if the lounge will open earlier...

    Thanks for the review, I’ve been searching for BA/EWR material for a little bit now. I will be traveling in May 2024 from EWR to LHR and onto EDI in the new CS on BA’s 777. Our flight leaves at 5:40 at night and then there is a later 9:15 flight but I can’t confirm it will have CS so went with earlier one. What I’ve been researching is if the lounge will open earlier since flight leaves at 5:40, probably boarding at 5. That only leaves 2 hours in the lounge. Obviously, that might be enough time based on the quality but I do like to get tot the airport early—just a bit of OCD!

  3. Adam B. Guest

    This review was super helpful! We ordered from the menu and were surprised by the choices:

    Small Plate
    Autumn salad with butternut squash, feta cheese, shaved Brussels sprouts and mustard vinaigrette

    Big Plates
    Burger
    Impossible Burger
    Bangers & Mash
    Pumpkin Ravioli

    This plus the regular buffet.

  4. Julio Paixao Filho Guest

    Someone who has been there recently confirms that it's possible to access the lounge using the Priority Pass?
    The PP website doesn't mention this EWR lounge as available.

  5. Mike Guest

    What does "Complimentary luggage storage available inside the lounge" mean? Can you leave luggage in the lounge storage area and then leave lounge for a few hours or does it just mean storage while you are physically in the lounge?
    Thanks

  6. Jamie Guest

    Good review Ben. Has to be said though. A priority pass lounge and a
    Microwaved burger for first…….. oh dear.

  7. Andrew Guest

    Not that it matters, but the Starbucks oven is a hybrid between a microwave oven and a high temp convection oven. The oven runs pretty hot so it manages to crisp up the outside of the food pretty quickly, while the microwave part ensures the middle of the food is warm (at least that's the intension). Not bad for fast food, maybe not so fine-dining?

  8. Tony Meola Member

    I am live in NYC and fly frequently on BA from EWR. I find the staff here consistently professional, helpful and friendly.

  9. Ben Guest

    I cannot get over the fact that you went from JFK to EWR. You are truly one of a kind!

  10. SamB Diamond

    I'm surprised the sign next to the entrance door still lists Open Skies. It's been pretty long since that airline closed.

  11. Andyandy Guest

    Ordered the "Beyond Burger" and dinged the food quality. I'm not sure that's a fair measure of their potential.

  12. Jerry Diamond

    This looks like heaven compared to the 1.5L bottles of Barefoot wine and rude service at the PHL lounge

  13. Alexander Guest

    I just say OMG
    This is not anything that I would accept as a British Airways lounge .
    It looks very dated and poor ,the presentation with a few things displayed in the buffet .
    Presentation and dining area looks no better than a regular cafe or brunch place .
    Newark along with other U.S airports ,certainly need new terminals ,or at least a big facelift .
    It is like...

    I just say OMG
    This is not anything that I would accept as a British Airways lounge .
    It looks very dated and poor ,the presentation with a few things displayed in the buffet .
    Presentation and dining area looks no better than a regular cafe or brunch place .
    Newark along with other U.S airports ,certainly need new terminals ,or at least a big facelift .
    It is like going back to the 1980 time capsule .
    Though I am very glad to hear the staff was very proper and got briefed with a positive vibe .
    If I was flying BA first class ,I would be very dissatisfied with this concept .

    1. Santos Guest

      Have you flown British Airways in the last 20 years? This is pretty much brand standard.

  14. Grey Diamond

    How does this get 4 stars when there is no food for non-BA premium passengers? It might as well be a priority pass lounge at that point.
    And even with the food, the non-first class food is just average and the first class food is hardly inspiring.

  15. Motion to Dismiss Gold

    Hmm Ben, it looks like the bartender used red vermouth instead of white in your “martini.” I don’t see how else it could get that color from olive juice?

    I used BA first class dining at Dulles a few weeks ago; it was fairly similar but I think the dining room at Dulles is a bit more elegant.

    Still impressive BA even has a lounge at Newark.

    1. Jason Guest

      Why impressive? They hace 3 flights a day from Newark

  16. iamhere Guest

    "Aside from the pre-flight dining facility (which is exclusively for premium passengers on British Airways), the Galleries Lounge has a very basic food selection. "
    - How do they make sure the non premium passengers do not use those services?

    1. Never In Doubt Guest

      Ben, wrote about it. If you try really hard, I bet you can find it. Hint: There’s a picture too!

  17. Antony Wanless Guest

    So, no pre-flight dining for Aer Lingus business class passengers?

  18. Michael S. Guest

    I might wind up in here next month if my UA Polaris upgrade doesn’t come through. Frankly, it looks as boring and uninspired as I find BA to be in general.

    But even without the dining room service, it will work as a place to simply hang out in peace for 90-120 minutes. It looks absolutely fine in that regard.

  19. Creditcrunch Diamond

    The seating in the pre flight dining area has been swapped out from the usual Club World soft seating to that cheap cafe style affair, there were also some awful purple/lilac sofas that needed chucking and I can’t see them in your pictures.It’s been along time since I’ve been in the EWR lounge but it’s good to see it again.

  20. baflyer2 Guest

    It was my understanding that pre-flight dining is now open to OWE/OWS, as well (basically, anyone who has access to the lounge can access pre-flight dining). This seemed to be the case at IAD a couple weeks ago — there was no one checking the entrance to pre-flight dining, anyone could go in and out.

    1. AD Diamond

      @batflyer2 IAD doesn't have a preflight dining facility. They have a buffet with a couple items that can be ordered. And it's a consistently crappy buffet at that.

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Never In Doubt Guest

Ben, wrote about it. If you try really hard, I bet you can find it. Hint: There’s a picture too!

1
baflyer2 Guest

It was my understanding that pre-flight dining is now open to OWE/OWS, as well (basically, anyone who has access to the lounge can access pre-flight dining). This seemed to be the case at IAD a couple weeks ago — there was no one checking the entrance to pre-flight dining, anyone could go in and out.

1
Global Guest

This lounge no longer accepts Priority Pass

0
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