Raffles Hotel Le Royal Phnom Penh Review

Raffles Hotel Le Royal Phnom Penh Review

NAME: Raffles Hotel Le Royal
LOCATION: Phnom Penh, Cambodia
DATE: February 2019
REVIEW RATING:
TIFFANY SAYS: An excellent (but pricey!) option in Phnom Penh if you are looking for a hotel with a sense of history in Phnom Penh
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This will be the final segment of my trip report on Vietnam, Laos, and Cambodia, which feels bittersweet. This has been a very long series (and was a long trip to start with), so it’s taken a ridiculous amount of time to put together, but I’ve so enjoyed sharing the details with y’all. I hope you’ve enjoyed it as well!

Anyway, we end this adventure in Phnom Penh, at the colonially-opulent Raffles Hotel Le Royal. We booked through Virtuoso, at a rate of ~$280 per room. That’s steep (especially for Phnom Penh, as I was otherwise eyeing some gorgeous properties for ~$70/night). But for a one-night stay I thought our moms would enjoy the history, and decided that reviewing a property affiliated with a loyalty program (Raffles is part of the Accor brand), along with Virtuoso and Amex FH&R, would be more potentially useful to OMAAT.

The hotel is set back from the street (which is in and of itself a grand affair — a broad boulevard with a central park leading down to the richly-decorated Wat Phnom), in a neighborhood with various embassies and government buildings. It was a convenient location, but the neighborhood itself felt a bit dull compared to the vibrancy in the rest of the city.

The Hotel Le Royal was built in 1929 (though restored and reopened in 1997), and oozes with the charm of that era. I didn’t take pictures of the staff, but the uniforms were clearly inspired by the French colonial era, with the doormen having particularly intricate costumes, replete with embroidered hats.

We were welcomed and ushered into the lobby, which looked exactly as you’d expect.

The lobby had a boutique feel (though this would of course have been a large hotel for 1929), with orchids and potted palms in abundance. Linen draperies surrounded the room, softening the noise from the polished marble.

We were invited to take a seat on some plush sofas, then were immediately brought cold towels and iced tea with fresh sugarcane.

You can tell this was the last stop of the trip, because my family was totally over waiting to enjoy cold towels and drinks until the photos were finished. 😉

Check-in was efficient, and although we arrived hours before the formal check-in time, our rooms were ready. And how fun are these keys?

In fact, one of the things that made the Hotel Le Royal feel unique, even on a short stay, was the attention to detail with the decor. From little things, like the water buffalo holding up the footrest on the shoe shine stand (or even having a shoe shine, really), to the various vases, sculptures, antiques, and other pieces of artwork scattered throughout the property.

Raffles Hotel Le Royal State room

Our rooms were in the rear wing of the hotel (the property is a long rectangle, set around a central courtyard with a pool).

If you like this era of architecture, you’d find the hallways to be an absolute dream.

We were assigned adjoining rooms on the third floor, one with a king bed, and the other with two twins.

The rooms were average-sized, but impeccably furnished, with hardwood floors, careful wainscoting, and high-quality linens.

The high ceilings made the rooms feel much larger, and the ceiling fan was a nice touch.

Both rooms also had the best bedside controls I have ever seen in a hotel, full stop, all other contestants can go home. In addition to having sensical buttons for the lights and air conditioning, the clock could be toggled across several different timezones.

So smart! And very usable, which was a refreshing contrast to modern hotels where attempting to turn the lights off often results in a retina-searing surprise.

Both rooms had writing desks in one corner, with plenty of outlets and a small tea setup.

The other corner had an armchair and lamp.

Both rooms had plates of fresh fruit and bottled water as well.

Neither room had a closet, instead the television was integrated into a wardrobe:

I liked the artwork on the walls, which was a mix of botanical diagrams of tropical plants, and sketches of colonial expeditions.

Both rooms had identical artwork, for whatever that’s worth. But they did look nice.

We also had a small terrace with a bistro table and rattan chairs, and a lovely view of the pool and hotel grounds.

I didn’t have high expectations for the bathroom (in my experience, “historic hotel” means “tiny and awkwardly updated bathroom”), and I was not disappointed.

The space was quite small, with a sink and vanity in the center:

Then a toilet, and a shower wedged into the corner:

The other side of the sink had a tub, and I did like the choice of vintage-looking tile and fixtures:

Toiletries were by the French company Algotherm, and had a pleasant scent that wasn’t overpowering.

An assortment of bath amenities was provided as well:

The other room was a mirror-image of the first, though with the exception of the twin beds was identical:

Raffles Hotel Le Royal spa

We didn’t linger at the hotel upon arrival, as we had things we wanted to see in Phnom Penh, but returned in the late afternoon to visit the spa. This isn’t something I’d typically squeeze in on a short trip (especially when you can have amazing massages for just a few dollars elsewhere in the city), but in this case two 50-minute massages per room were included as the Virtuoso amenity.

The spa and fitness center were to the west of the main building, in what felt like an addition (though may not have been), and the outdoor spaces were still appropriately-styled.

I did love these sweet rocking chairs set on the terrace in front of the spa:

The spa itself felt very…well, it felt bland and generic. Like someone was doing a remodel in 1997, and at the last minute was told that they needed to carve out space for a spa and fitness center, perhaps.

We were brought cold towels and tea at both the beginning and end of our massage treatments, and the therapists were great, but there wasn’t anything notable about the experience otherwise. The locker room was cramped, there wasn’t a posh relaxation area or anything, and the treatment rooms felt like a vaccination clinic.

So if it’s included in your rate, obviously take advantage, but otherwise I’m not sure I’d seek out the spa here. The massages themselves were great, but the experience wasn’t special or luxurious enough to justify the price point otherwise.

The Elephant Bar (sorta)

The bar at the Hotel Le Royal is famous, so we stopped in after our amazing food tour to have a nightcap.

Unfortunately, the bar was insanely crowded. Like to the point where I didn’t feel like I could take pictures that weren’t of someone’s ear canal.

I did take a photo of this very helpful page of the cocktail menu though:

We ended up not staying for drinks, because it was just so crowded (and there was a live band that could have turned their amp down 80% and still been deafening), but if you’re interested in a portion of the “famous” gin menu, it’s as follows:

Yes, those prices are in USD, and don’t include tonic, tax, or the service charge, so you’re really getting the full Mayfair experience in Cambodia.

Hotel Le Royal Breakfast

Breakfast was served on the main level, down a few corridors from the lobby, and essentially underneath the spa.

There were a few tables set on the verandah, and then plenty more inside.

A small table with coffee, pastries, and apples was set up just inside the entrance. They even included to-go cups and waxed paper bags, which was a thoughtful touch for those needing to leave right away.

The breakfast was set out in an open-kitchen concept. There was a bar with mimosas and bloody marys, to start:

Along with homemade pastries:

And then additional (but apparently not homemade) pastries:

Several different kinds of fruits, yogurts, and nuts:

A small section with (nominally) regionally-inspired dishes:

Then a central section with made-to-order noodles:

A cheese section:

Salads and cold cuts:

Then a rear section with a carving station, made-to-order eggs, etc.:

There was a small table with dim sum too:

And then back around to even more fresh fruit:

The fruit was really the highlight, which isn’t meant to be damning everything else by faint praise, just that the papaya, pineapple, and dragonfruit were perfectly ripe, and made for a nice send-off.

Overall thoughts

I loved the architecture and sense of history of the Hotel Le Royal, and the service was impeccable. And not just “for Southeast Asia impeccable” — everyone we interacted with was intuitive, communicative, and seemed invested in ensuring our stay was perfect.

I’m glad to have experienced it, but given the pricepoint and basic rooms, I’d look elsewhere next time. The new Rosewood is basically across the street, and there are at least dozens of independent and more luxurious hotels commanding a fraction of the room rate.

And that’s the end of this trip report series! Thanks so much for following along, and please let me know if you have any other questions about this trip.

Where would you recommend people stay in Phnom Penh?

Conversations (13)
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  1. Dr. Rodrigues Pereira Guest

    Fabulous reviews !
    As for the Le Royal, I specially love their private tuk-tuk and toa have lunch outside at the pool. One small detail : the last time I was there (2 years ago), I had the pleasure of seeing a rat as big as a rabbit, charmly crossing the bridge over the pool . He took his time do do it, so it was probably a hotel's pet :-)

  2. Mike Guest

    Super review and pics. You are very talented.

    Thanks!

  3. Gaurav Community Ambassador

    @eskimo, I've found Tiffany's AirBnB reviews just as useful as higher end ones. Best to just speak for yourself and move on if something doesn't interest you personally.

  4. Nick Guest Guest

    I have stayed at this hotel a couple of times over the years and have always loved it. My rooms were always quiet, the pool amazing, and I guess I am not very posh because the few times I had a massage I thought the set up was perfectly fine. Of course I'm talking probably more than 10 years ago so the relative sterility of the set up was a refreshing change from the funky...

    I have stayed at this hotel a couple of times over the years and have always loved it. My rooms were always quiet, the pool amazing, and I guess I am not very posh because the few times I had a massage I thought the set up was perfectly fine. Of course I'm talking probably more than 10 years ago so the relative sterility of the set up was a refreshing change from the funky still very much gritty city that Phnom Penh was not so long ago. Your trip review was wonderful as always, tho it made me sad. From 2000-2008 I spent a lot of time traveling and working in SE Asia and have been to almost everywhere you wrote about and it is astounding to hear how much it has changed. As little as 5 years ago when I was last in Luang Prabang it still charmed me and felt authentic (with some exceptions the Night Market has become insane!). L'Royal was the only fancy hotel in PP for years and despite some of the comments and the insane price point I guess nostalgia and history still make be want to stay again. The Elephant bar used to alway be very low key when I was there last there was a pianist from Chicago who I became friends with, obviously a very different vibe than what you describe, which is too bad, but after all those years of being either dangerous or sleepy the world has found Cambodia and wants to visit!

  5. SullyofDoha Gold

    An Accor sister hotel Sofitel Phnom Penh is also a beautiful place. However, there are innumerable boutique hotels for $30-$70 which are just as good.

  6. Eskimo Guest

    Great review!!!

    Now this deserves to be in this blog not random AirBnB, better for personal memoirs, where chance of readers staying is next to zero.

  7. Daniel F Chen Guest

    You should have tried the rosewood instead. I get that you wanted the colonial feel but with the way PP is developing, that colonial feel will become less and less of an attraction.

  8. Paolo Diamond

    This hotel was central to the story of the film, The Killing Fields ( the story of NYT reporters Sydney Schanberg and Dith Pran), although it was shot at the Railway Hotel in Hua HIN ( another great hotel). The film should be seen by anyone contemplating a visit to Cambodia.
    Jackie Kennedy stayed there during her SEA charm offensive tour in 1961.
    The last time I stayed, maybe 15 years ago, Angelina...

    This hotel was central to the story of the film, The Killing Fields ( the story of NYT reporters Sydney Schanberg and Dith Pran), although it was shot at the Railway Hotel in Hua HIN ( another great hotel). The film should be seen by anyone contemplating a visit to Cambodia.
    Jackie Kennedy stayed there during her SEA charm offensive tour in 1961.
    The last time I stayed, maybe 15 years ago, Angelina Jolie and Billy Bob Thornton were there adopting a child. I hadn’t a clue who they were, so felt quite comfortable chatting away with them..a charming couple.
    It’s a lovely, relaxing hotel.

  9. jfhscott Member

    I could not justify the coin to stay there when I was in Phnom Penh. Rather, I found adequate $30/night digs but one day splurged for day use of the pool and fitness center. It was $20 in 2011.

  10. G Man Guest

    Great trip report series Tiffany. I've enjoyed following along!

  11. Luis Diamond

    Crazy that this room costs $280 not even factoring in that fact that it's in Phnom Penh, which makes it ridiculous. I know you mostly did it for review purposes but anyone that stays here at those rates is a fool.

  12. Michael Fried Gold

    Great review and beautiful pics. Having stayed twice at the hotel, I was wowed by the public areas but the sleep quality was awful due to the paper-thin walls. From the sound of the flushing toilets next door and above to the cacophony from the hallway, it was hell. Chalk it up to the curse of old construction.

  13. Chris Guest

    Great review! Fun fact: Jackie Kennedy used to stay here during the war; they even have a cocktail named after her on the menu!

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The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Dr. Rodrigues Pereira Guest

Fabulous reviews ! As for the Le Royal, I specially love their private tuk-tuk and toa have lunch outside at the pool. One small detail : the last time I was there (2 years ago), I had the pleasure of seeing a rat as big as a rabbit, charmly crossing the bridge over the pool . He took his time do do it, so it was probably a hotel's pet :-)

0
Mike Guest

Super review and pics. You are very talented. Thanks!

0
Gaurav Community Ambassador

@eskimo, I've found Tiffany's AirBnB reviews just as useful as higher end ones. Best to just speak for yourself and move on if something doesn't interest you personally.

0
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