Review: Lufthansa A320neo Business Class
FROM: MUC
TO: LHR
CABIN: Business
DATE: January 2020
REVIEW RATING:
SEAT MAP: A320-200neo V.1
BEN SAYS: Intra-Europe business class isn't much to get excited about, but Lufthansa gets the job done


Welcome to what will be the shortest trip report installment in OMAAT history (I think?). I figured I should write about the Munich to London segment to be thorough, but there’s not that much to say, especially since I’ve reviewed Lufthansa’s intra-Europe business class many times before.

Booking Lufthansa Business Class With Miles

This segment was part of my Tokyo Haneda to London Heathrow award ticket, which I booked for 75,000 LifeMiles plus $84 in taxes and fees. The flights were as follows:

01/09 LH715 Tokyo to Munich departing 12:45PM arriving 4:45PM [Business]
01/09 LH2480 Munich to London departing 6:30PM arriving 7:35PM [Business]

Lufthansa Business Class A320neo Review

My flight was departing from gate H38, about a five minute walk from the lounge.

Munich Airport Concourse H

Lufthansa 2480
Munich (MUC) – London (LHR)
Thursday, January 9
Depart: 6:30PM
Arrive: 7:35PM
Duration: 2hr5min
Aircraft: Airbus A320neo
Seat: 4F (Business Class)

The flight was operated by D-AINU, a brand new Airbus A320neo. The plane had four rows of business class.


Lufthansa A320neo business class

On the plus side, I thought the legroom was surprisingly excellent for intra-Europe business class. I thought Lufthansa had 30″ of pitch throughout the cabin, so what am I missing? Did I just shrink a foot, or how is legroom actually not bad? I think even the below pictures make it pretty clear that legroom is better than usual…

Lufthansa A320neo business class


Lufthansa A320neo business class

And yes, I don’t blame people who say intra-Europe business class isn’t worth it, when you compare economy and business. 😉

Lufthansa A320neo economy vs. business class

Even though this was a new A320neo, Lufthansa still hasn’t tried to do anything to update these planes. For example, there were no power ports, which even TAP Air Portugal is installing on their planes.

Furthermore, there was no Wi-Fi, which was a bit annoying. None of Lufthansa’s A320neos have Wi-Fi, and the reason is oh-so-reflective of the state of the airline industry. Lufthansa has crammed 180 seats on these planes, and the Wi-Fi radome would be near the tail of the plane. The plane would be too tail heavy if they installed it on a configuration this dense, so they’re working on another solution.

So the plane has no Wi-Fi because the seating configuration is too dense… 2020, what a time to be alive!

The Lufthansa soft-product is also lacking — there are no pillows & blankets without asking, no pre-departure drinks, no anything.

A snack was served after takeoff. Among European carriers, I find that Lufthansa has some of the most lackluster short haul business class catering. This is an area where British Airways has been improving, for example, while Lufthansa consistently serves largely unidentifiable mush.

I really wish they’d provide a little piece of paper describing what everything is, because I’m left scratching my head most of the time (and the crew rarely knows either). In fairness, this was one of the less confusing meals, at least.

Lufthansa business class snack

Also, personally I feel like on a nearly two hour dinnertime flight they could serve a more substantial snack…

Otherwise the highlight of the flight was the incredible views on approach to London. It’s almost as if they gave us an aerial tour of the city. The views were probably the best I’ve ever had on approach to Heathrow.

While there are many things I love about the iPhone 11 Pro camera, the quality of nighttime pictures out of plane windows isn’t one of them.

View approaching London

We arrived at Heathrow more or less on-time, and I was looking forward to a good night of sleep.

Lufthansa A320neo Business Class Bottom Line

This was a standard Lufthansa intra-Europe flight. The fact that intra-Europe business class is kind of not great didn’t come as a surprise. What did surprise me was that the A320neo didn’t have Wi-Fi, which is an area where I thought Lufthansa was making good progress.

Also, I do wish Lufthansa would try a bit harder to install power ports on their short haul planes. Even British Airways has made good progress in this regard.

You know times have changed when I’m repeatedly pointing to British Airways in reference to how to do things…

If you’ve flown Lufthansa’s intra-Europe business class, what was your experience like?

Conversations (45)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Dave Guest

Reading an element of the report "2020, what a time to be alive" is fascinating given how close we were to a global life changing event at time of writing. Thanks for the review; I don't feel it's worth the upgrade for such a short flight and Lufthansa's lack of features seems a bit tight.

0
‼ 0
k20 Guest

As an Istanbul-based traveller who has experienced intra-Europe Lufthansa Business many times, I can comfortably say that I'd much rather fly intra-Europe Turkish Economy rather than Lufhansa Business. The food is terrible and is quite very little, very tight, not remotely comfortable. The lounge is the only nice part of the experience.

0
‼ 0
N1120A Guest

I noticed the NEO seems to have more legroom in the first few rows as well.

0
‼ 0
Jack Guest

I have flown with Lufthansa A320 on route MUC - MAD and back. Seats are not the best but catering was very good. We had single tray lunch + hot main course. Food was good for 2 hours flight. There is no pillow or blanket only on requests (they mostly have only pillows). You can get glass of water for pre-departure drink on request. I usually ask for it if I ran to the airplane or if there is hot weather at the departure airport and I get it always. Sometimes from plastic cup and sometimes from proper glass. LH and OS are quiet good on short flights up to 2-2.5 hours. Crew is sometimes huge factor on those flights. I don’t like flights to North Africa (AMM, CAI) operated by OS and LH because they use A320s. Those flights are up to 4 hours long.

0
‼ 0
Xt Gold

@e30st This is all third world stuff. The 65 minute hop from Jakarta to Singapore in SIA First Class gets you a proper mini suite and full meal in a wide body.

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published