Review: TAP Air Portugal Business Class A320 Brussels To Lisbon


As some of you may remember, my last intra-Europe flight on TAP Air Portugal left a bit to be desired. Specifically, the flight had virtually no service in business class, apparently due to a labor dispute. So the flight attendants just sat in the galley the whole flight chatting, and business class passengers got exactly one glass of water the entire flight, and nothing else.

Suffice to say I was curious how my second flight in TAP Air Portugal’s intra-Europe business class would be.

TAP Air Portugal 611
Brussels (BRU) – Lisbon (LIS)
Tuesday, January 9
Depart: 6:15AM
Arrive: 7:50AM
Duration: 2hr35min
Aircraft: Airbus A320
Seat: 2A (Business Class)

At the door I was greeted by the two flight attendants. Much like my last flight on TAP Air Portugal, this one featured fairly new seats. I like TAP Air Portugal’s seat finishes, as they look clean, yet there’s a bit of color thanks to the red trim on the headrests.


TAP Air Portugal A320 business class seats

I was in seat 2A, and legroom was excellent, at least by intra-Europe business class standards (given that business class is just economy with a blocked middle seat). Pitch was about 32″, which SeatGuru suggests is the legroom in the first seven rows, while the remaining rows have 30″ of pitch.


TAP Air Portugal A320 business class legroom


TAP Air Portugal A320 business class legroom


TAP Air Portugal A320 business class legroom

As is the norm on intra-Europe flights, the size of the business class cabin is flexible thanks to the seats being (mostly) identical, and they just move the curtain with each flight based on how full the cabin is. On this flight there were a total of three rows of business class.


TAP Air Portugal A320 cabin

TAP Air Portugal’s seats have some cool features. On the seatback was a clip, so you could latch an iPad or other tablet to the seat for easy viewing.


TAP Air Portugal A320 business class iPad holder

The seat also had both a 110v and USB power outlet, which I appreciate. TAP Air Portugal is one of the only airlines I’ve flown on a short-haul flight within Europe that has this feature.


TAP Air Portugal A320 power outlets

The tray table was pretty standard, and had two cup “indents.”


TAP Air Portugal A320 business class tray table

There was an individual air vent at each seat, which far too many airlines don’t have.

At first I was confused why they started boarding behind schedule, but I guess it’s because the flight was just really empty. In total there were about 50 passengers on the plane, so it was less than a third full. While boarding only started at 6AM, it was complete just 10 minutes later, and the door was closed ahead of schedule. In total there were three business class passengers.

The purser welcomed everyone aboard and informed us of our 2hr15min flight time. Moments later the manual safety demonstration began. I was confused by why we weren’t pushing back, but then I noticed that the plane was in the process of being deiced. I hadn’t even realized it was that cold.


De-icing at Brussels Airport

At 6:20AM we began our pushback, and five minutes after that we started our taxi.


Brussels Airlines A319 Brussels Airport

Five minutes later we were cleared for takeoff on runway 25R.

While the seatbelt sign stayed on for 30 minutes (despite smooth air), the service began just 10 minutes after takeoff. First I was presented with a packaged refreshing towel.


TAP Air Portugal business class refreshing towel

Then I was asked if I wanted breakfast, all of which was served on one tray.


TAP Air Portugal business class snack

Breakfast included a plate with two types of cheese, chicken, and ham (I believe).


TAP Air Portugal business class breakfast

Then there was a side of fruit, including kiwi, strawberries, grapes, and pineapple.


TAP Air Portugal business class breakfast

There was also some fruit yogurt.


TAP Air Portugal business class breakfast

A few minutes after serving breakfast, the crew came around with a breadbasket, from which I selected a croissant and a pretzel roll.


TAP Air Portugal business class breakfast

To drink I ordered a water and coffee.


TAP Air Portugal business class drinks

After breakfast I asked for a pillow and blanket. TAP Air Portugal has among the best blankets I’ve gotten in intra-Europe business class, which helped with getting a bit more comfortable.


TAP Air Portugal business class pillow & blanket

Service throughout the flight was excellent. I didn’t see the purser much, though the male flight attendant working business class constantly checked on the three of us, and my water glass must have been refilled close to a dozen times.

The power ports in my row broke in the middle of the flight (oops?), but the flight attendant took the cord from my laptop and put it in the power port in the row behind, which was helpful.

The only other memorable aspect of the flight was that the lady in front of me was passing gas nonstop from the moment we boarded until we deplaned. About halfway through the flight I wanted to remind her that the plane has a bathroom, because I’m not sure she was aware.

Towards the end of the flight I checked out the lavatory at the front of the cabin, which was reasonably clean but fairly no frills.


TAP Air Portugal business class lavatory

At 7:20AM Lisbon time, the captain announced that we’d be descending shortly, and would be landing at 7:50AM. It was dark the entire flight, and only started to get light as we descended. Even then it was a pretty gloomy morning.


View approaching Lisbon


View approaching Lisbon

We touched down in Lisbon at 7:55AM.


Taxiing Lisbon Airport

From there we had a two minute taxi, and arrived at our gate a few minutes behind schedule (on the plus side, we had a gate and not a remote stand).

TAP Air Portugal business class bottom line

Overall this was a pleasant flight. Among European airlines, TAP Air Portugal has one of the better business class products, assuming the crew is working. The legroom is good, they have individual power outlets, the service was friendly, and the blanket was nice as well. There are a few airlines that offer better seats in business class on intra-Europe flights (like Aeroflot, Turkish, etc.), but aside from that, TAP Air Portugal offers among the better experiences out there. This was in stark contrast to my previous flight on them.

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Hollah Guest

I’ve never flown this airline, but the look of the “business” class cabin...I was stunned! I sure wouldn’t waste my money/points on economy seating for this. Ewwwww...!

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SQFirst Guest

@Lucky Gotta disagree with you on several points: 1. Blankets and pillows aren't always available... I just flew the same route and there were none on board; the crew wasn't even apologetic and just told me they are now only given on long-haul flights. 2. You were quite fortunate with a nice crew, for the crew I had wasn't particularly friendly and they explicitly told me that I couldn't take pictures (but I did anyway, haha). 3. One point you don't mention is that on short-haul flights, the TAP Executive Cabin is only separated from Economy by a small curtain in the aisle, i.e., there are no small curtains on either side of the cabin meaning that Economy passengers can directly look into Business the entire flight.

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Matthew Polenzani Gold

who doesn't fart in a plane? it is one of the joys of flying

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Super VC-10 Gold

I've flown TAP a half-dozen times over the past two years, mostly between various European cities and Madeira - with airplane changes at Lisbon or Oporto. All my flights have been pretty much on-time, they have been staffed with friendly, immaculately-groomed flight attendants, and even when traveling in Economy, a light meal has been served on every single flight. Ground staff have been friendly and helpful as well. Most recently I traveled in Business Class aboard an ERJ-190, (operated by Portugalia) from Lisbon to Toulouse, and despite the short flight time a very tasty breakfast was served. I never used to be a fan of TAP, but I'm certainly becoming one!

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Guilty Guest

I will admit - I am a regular gas passer when I travel. I show little regard for those around me.

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