Review: Thompson Hotel Dallas

Name: Thompson Dallas
Address: Dallas, TX, USA
Price range: $$$

By: Ben Schlappig

Updated: January 29, 2026
Published: March 28, 2021

34 comments

Booking the Thompson Dallas

Our motive for staying at the Thompson Dallas was more about the hotel than the city, at least initially — it was a brand new Hyatt, the hotel looked beautiful and had large suites, it was reasonably priced, and we had never spent much time in Dallas.

We stayed at the Thompson Dallas for several weeks, and our paid rate was ~$200 per night. It goes without saying that when you multiply that out it’s not exactly a cheap cost to “rent” a place. However:

With World of Hyatt’s promotion late last year I was earning 20.5x World of Hyatt points per dollar spent (this includes the 4x World of Hyatt points for paying with the World of Hyatt Credit Card), plus 1x AAdvantage miles per dollar spent, which I value at a ~34% return
Since this was a new property at the time, I was earning an additional 500 bonus World of Hyatt points per night, which I value at an incremental return of ~$7.50 per night
I’m working my way towards lifetime World of Hyatt Globalist status, so I apply a discount to any Hyatt spending (in terms of mental accounting), since it gets me closer to that goal, which has permanent, tangible benefits
The Thompson Dallas has one of my favorite Globalist breakfasts of any US hotel, so you’ve gotta place some value on having a great breakfast included every morning
And while this applies at virtually all hotels, Ford is a travel agent, so gets a commission on hotel bookings

While this hotel could have also been booked through Hyatt Privé for extra perks, that eligible rate was significantly higher, so just booking the cheapest available rate was the best option.

Redeeming points at the Thompson Dallas

For context, the Thompson Dallas is a Category 6 World of Hyatt property, meaning that a free night here costs 25,000 World of Hyatt points, which is steep. I value World of Hyatt points at 1.5 cents each, so redeeming points here would be the equivalent of paying ~$375 per night, by my valuation. In this case paying cash for the stay was the better value by far.

Even if you’re not a Hyatt loyalist, earning World of Hyatt points can be pretty easy. In addition to being able to earn World of Hyatt points with the World of Hyatt Credit Card, you can also transfer over points from Chase Ultimate Rewards.

I would note that paid rates at this hotel have gone way up in recent months — it seems like this hotel now sometimes retails for $400+ per night.

Thompson Dallas location

The Thompson Dallas is located in the Main Street District in Downtown Dallas. The hotel takes up the bottom portion of The National Building, which is a 52-floor skyscraper. The building contains the 219-room Thompson, 324 apartments, and 37,000 square feet of office space.

While the building itself is old, the interior has been completely redone, as the building only reopened last year.

Downtown Dallas isn’t the most beautiful city center out there, but the area and city grew on me — the city has some charming areas, and in particular there are some nice areas in the suburbs. More than anything I just found people in Dallas to be ridiculously friendly, so that was nice.

Thompson Dallas exterior

Thompson Dallas check-in & lobby

The Thompson Dallas’ lobby is located on the ground floor, and can be accessed directly from the street.

Thompson Dallas entrance

The Thompson’s lobby is mesmerizingly beautiful, with plenty of seating and cute shelf displays to the sides of the path that leads to the front desk.

Thompson Dallas lobby

Thompson Dallas lobby seating

Thompson Dallas reception

Our check-in process was efficient and friendly. Even though I hadn’t used a Globalist suite upgrade award, we received a proactive upgrade to a corner suite (at least I believe that’s the suite type we had).

Thompson Dallas suite

The Thompson takes up the first 20 floors of The National building. There are different elevators depending on whether you’re going to the hotel or apartments, so to get to the hotel rooms you take the first set of elevators, located behind a glass door.

Thompson Dallas lobby

There’s also a second lobby area just next to the Thompson lobby — this is for the apartments.

Thompson Dallas lobby seating

We were assigned room 1421, located on the 14th floor.

Thompson Dallas elevators

Our suite was a great size, and it quickly became apparent that this would make a great home base for a while. Inside the entrance was the large living area with a couch and a chair, and then a console across from it, which included a desk and the TV.

Thompson Dallas suite living room

The minibar display was beautiful — while many hotels have cut minibars recently, this one had a full selection of drinks and snacks.

Thompson Dallas suite minibar

There was also an Illy in-room coffee machine.

Thompson Dallas suite in-room coffee machine

The hotel generously had a nice welcome amenity waiting for us, consisting of a charcuterie plate and a bottle of sparkling water.

Thompson Dallas suite welcome amenity

There was a corridor separating the living area from the bedroom and bathroom, and this had both a good size closet and even a seat in it.

Thompson Dallas suite connecting room

I love Thompson’s bedroom design, which seems to be consistent across properties. The room had an uber-comfortable king size bed, and then a chaise by the window.

Thompson Dallas suite bedroom

The bedroom had a view of the city.

Thompson Dallas suite view

Winston seemed to constantly be staring at something outside… I couldn’t quite figure out what.

QWinston

The bathroom was between the living room and bedroom, and was huge. Inside the entrance to the bathroom was a sink, and across from that was a vanity.

Thompson Dallas suite bathroom

Thompson Dallas suite vanity

Thompson Dallas suite bathtub

Then there was a large walk-in shower with rainforest shower head. While the shower looked great, this was my one criticism of the hotel (and the brand overall, since I noticed something similar at other properties) — I wish the shower actually had a door that closed.

For whatever reason the water didn’t actually become hot (it became lukewarm, I’d say), and then without being able to keep the warm air inside the shower, it tended to get pretty cold when showering.

Thompson Dallas suite shower

Toiletries were from D.S. & Durga, and specifically the Bowmakers scent, which I quite liked, though I found the bottles as such hard to use (it was hard to squeeze out the liquids).

Thompson Dallas toiletries

Then there was a partitioned off toilet, which was across from the shower.

Thompson Dallas suite toilet

All things considered our room was awesome, and we couldn’t have been happier — it was comfortable, quiet, cozy, had fast internet, etc.

Thompson Dallas pet friendly

The Thompson Dallas is truly pet friendly, which I love. First of all, the hotel doesn’t just allow dogs, but also doesn’t charge anything extra for them. That’s nice enough as is, but on top of that the hotel provided amenities for Winston, like a bed, a food and water bowl, and even some treats.

Some hotels charge a ton of money to bring your pet and then don’t even include any amenities, while this hotel offers dog amenities without even charging for their stay. Winston gives the Thompson two thumbs up.

Thompson Dallas dog amenities

Winston loved the Thompson (don’t you dare even look at his red ball)

Thompson Dallas Nine at the National

Nine at the National is the Thompson;’s restaurant that is located on the ninth floor, and it serves breakfast and lunch. The restaurant is beautifully designed — it has a bar, some couch seating, several dining rooms, and there are even some tables outside.

Thompson Dallas Nine at the National bar

Thompson Dallas Nine at the National

Thompson Dallas Nine at the National seating

Thompson Dallas Nine at the National outdoor seating

In addition to having breakfast here every morning (either dine-in or take-out), we also had lunch here some days, given how convenient it was.

The lunch menu read as follows:

We enjoyed the kale caesar with chicken, chicken orzo soup, and country club.

Thompson Dallas Nine at the National lunch

Thompson Dallas breakfast

As mentioned above, breakfast was served at Nine at the National. Thanks to my Globalist status we could just order whatever and it was taken off the bill at check-out. I’m not sure if there’s a formal limit, but if there is, we didn’t reach it.

It’s worth noting that there’s complimentary coffee at the bar, should you want to pick up a cup before or after having breakfast.

Thompson Dallas Nine at the National complimentary coffee

The breakfast menu read as follows:

I can’t even begin to say enough good things about the breakfast here. To drink I usually had coffee, though I also tried some cappuccinos and lattes.