Review: Hyatt Centric Miami Brickell

Review: Hyatt Centric Miami Brickell

NAME: Hyatt Centric Brickell Miami
LOCATION: Miami, FL, USA
DATE: February 2021
REVIEW RATING:
BEN SAYS: While this hotel can be a good value, it's either pretty no-frills, so temper your expectations
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We’re living in hotels full-time at the moment. We’ve mostly been intentionally basing ourselves out of very empty hotels, but recently we had to return to Miami, so we decided to stay at the Hyatt Centric Miami Brickell, which I’ll be reviewing in this post.

Booking the Hyatt Centric Brickell Miami

We ultimately decided on the Hyatt Centric Brickell Miami because it ticked all the boxes:

  • It was reasonably priced
  • It would give us quite a bit of “living space” by confirming an upgrade using a suite upgrade award
  • Staying at a Hyatt would get me closer to lifetime Globalist status
  • We didn’t want to be in Miami Beach, so that made Brickell the best option

We decided to book a paid stay here, as there was a paid rate of ~$180 per night, with a third night free, so we paid just $120 per night (on average) for our stay here. That was an excellent price.

While this hotel could have also been booked through Hyatt Privé for extra perks, that eligible rate was significantly higher, so just booking the cheapest available rate was the best option.

Redeeming points at the Hyatt Centric Brickell Miami

For context, the Hyatt Centric Brickell Miami is a Category 5 World of Hyatt property, meaning that a free night here costs 20,000 World of Hyatt points. I value World of Hyatt points at 1.5 cents each, so redeeming points here would be the equivalent of paying ~$300 per night, by my valuation. In this case paying cash for the stay was the better value by far.

Even if you’re not a Hyatt loyalist, earning World of Hyatt points can be pretty easy. In addition to being able to earn World of Hyatt points with the World of Hyatt Credit Card (review), you can also transfer over points from Chase Ultimate Rewards.

Hyatt Centric Brickell Miami location

The Hyatt Centric is located in Brickell, which is basically Miami’s business area — there are tons of high rise apartment buildings, offices, and great restaurants. Brickell has always felt a bit to me like Panama City (Panama, not Florida). Personally I like being in this area, except Brickell has awful traffic — I could never imagine living there.

The Hyatt Centric has a central location, and there are even places you can walk (Miami otherwise isn’t a very walkable city). The Hyatt Centric is immediately below Panorama Tower, which is one of the biggest apartment buildings in the city — the hotel and Panorama Tower even share a pool (more on that below).

Hyatt Centric Brickell Miami exterior

Suffice to say that Brickell isn’t the ideal place to stay if you want to go to Miami Beach.

Hyatt Centric Brickell Miami check-in & lobby

The Hyatt Centric Brickell has a rather small ground-level lobby. There are a few check-in podiums, and then a minimal amount of seating along the windows, as well as a PPE vending machine.


Hyatt Centric Brickell Miami lobby


Hyatt Centric Brickell Miami lobby


Hyatt Centric Brickell Miami lobby

The check-in experience was quick and friendly — we were informed of the coronavirus protocols at the hotel (which many guests ignored, and there was no enforcement of that), as well as about the facilities.

We quickly took one of the elevators to the 15th floor, where our room was located (the hotel has a total of 19 floors).


Hyatt Centric Brickell Miami hallway

Hyatt Centric Brickell Miami junior suite

I had used a suite upgrade award to confirm an upgrade to a suite at the time of booking. The Hyatt Centric’s only suite category is a junior suite, and in our case we were assigned an ADA accessible one, room 1513.


Hyatt Centric Brickell Miami floorplan

The suites are advertised as being 566 square feet, so they’re significantly bigger than a standard room, but also not huge. Our room featured an entryway with the bathroom to the right, and then the rest of the room straight ahead.


Hyatt Centric Brickell Miami junior suite entryway

Once in the room a king size bed was on the left — the mattress itself was comfortable, while the pillows weren’t very substantial.


Hyatt Centric Brickell Miami junior suite king bed


Hyatt Centric Brickell Miami junior suite king bed

In the middle of the room was a stand with a TV on it, and then on the other side of that was the living area, which included a desk with a chair, an “L” shaped couch, and another chair. I was happy to have a proper table to be able to work from.


Hyatt Centric Brickell Miami junior suite living area


Hyatt Centric Brickell Miami junior suite living area

There was a closet behind the desk, which had a mini-fridge and a Keurig coffee machine.


Hyatt Centric Brickell Miami in-room coffee

The room had a small balcony with two chairs and a table. There was even a great sunrise view straight ahead.


Hyatt Centric Brickell Miami junior suite balcony


Hyatt Centric Brickell Miami junior suite view


Hyatt Centric Brickell Miami junior suite view

The bathroom was back towards the entrance, and given that this was an ADA suite, I imagine it was a bit different than in other suites. In the bathroom there was a toilet on one end of the room, a single sink in the middle, and then a shower/tub combo on the other end of the room.


Hyatt Centric Brickell Miami junior suite bathroom


Hyatt Centric Brickell Miami junior suite shower

Toiletries were from BeeKind, which seems to be the brand of choice for Hyatt Centric. I found the toiletries to be perfectly fine, but also nothing special.

Hyatt Centric Brickell Miami toiletries

Water pressure from both the sink and shower were really low, which I’ve found to be a common theme at Hyatt Centrics (I’m not sure if that’s a coincidence, or just some brand standard). While I can appreciate not wanting to waste water, there’s a fine line between that and very bad water pressure, which just wastes time, since it takes longer to shower.

All things considered the room was great for us — it was nice to have some space and to have a balcony. While the room was ultimately quite bland and nothing to get excited about, you can’t beat the value we were getting.

Hyatt Centric Brickell Miami Caña Restaurant

Caña Restaurant is the Hyatt Centric’s only restaurant and bar. It’s located on the second floor, and is open for breakfast, lunch, and dinner. The main dining part of the restaurant is inside the entrance and to the left, then there’s a bar in the middle, and then there’s a lounge area to the right.


Hyatt Centric Brickell Caña Restaurant


Hyatt Centric Brickell Caña Restaurant


Hyatt Centric Brickell Caña Restaurant


Hyatt Centric Brickell Caña Restaurant


Hyatt Centric Brickell Caña Restaurant

There was also some limited outdoor seating, with a handful of tables seating a couple of people each.


Hyatt Centric Brickell Caña Restaurant

Hyatt Centric Brickell Miami Globalist breakfast

On account of my Globalist status we received complimentary breakfast. We could order whatever we wanted off the menu, and $28 per person would be taken off (so $56 total between the both of us).

The breakfast menu read as follows:

I typically ordered soy iced lattes to drink, which were excellent.

Hyatt Centric Brickell Miami breakfast

The food as such was good as well, though also got rather repetitive, given our extended stay. Over time we sampled the greek yogurt, avocado toast, breakfast burrito, and omelet.


Hyatt Centric Brickell Miami breakfast


Hyatt Centric Brickell Miami breakfast


Hyatt Centric Brickell Miami breakfast


Hyatt Centric Brickell Miami breakfast

Service at breakfast was generally friendly though also not particularly attentive some days. That’s fair enough, as this isn’t a Park Hyatt, after all.

Hyatt Centric Brickell Miami gym

The Hyatt Centric has a 24/7 gym on the fourth floor. The gym was tiny for a 200+ room hotel, if you ask me. In addition to it having no natural light, it had just five cardio machines, and then very limited weights.


Hyatt Centric Brickell Miami gym


Hyatt Centric Brickell Miami gym


Hyatt Centric Brickell Miami gym

I used the gym every day, and fortunately it was typically empty (if I saw someone else there, I’d just come back later).

I found it interesting that there were no cardio machines marked off for distancing. In other words, in theory you could have four people using cardio machines just inches apart. I get that Florida is fully open, but I would have assumed Hyatt would have stricter regulations.

Hyatt Centric Brickell Miami pool

The Hyatt Centric has a rooftop pool on the 19th floor, which is shared with Panorama Tower. I’m not much of a pool person, so I only came early one morning to grab some pictures, though I’d imagine this probably gets pretty wild on weekends, given the big apartment building that the pool is shared with.


Hyatt Centric Brickell Miami pool


Hyatt Centric Brickell Miami pool

Panorama Tower Miami from the pool

The crowd at this hotel… I’m speechless

Here’s the deal — we’re living in hotels, and we’ve primarily been seeking out places that we know are empty, so that we can feel comfortable using a hotel as our home base. It goes without saying that Miami was an exception.

Why were we in Miami? Well, it’s our home, and we wanted to knock out some appointments (doctor, dentist, seeing our new home, etc.), given how long we had been gone for.

The people watching at the hotel was roughly what you’d expect. I can’t even put it into words…

I will note that I’d estimate that probably 25% of people in public spaces at the Hyatt just weren’t wearing masks at all. Of the 75% that were wearing masks, I’d say roughly half were using masks as chinstraps.

There was no enforcement of the mask policy on the part of the hotel, and frankly I don’t even hold that against them. It’s Miami during coronavirus, and it’s exactly what you’d expect.

So rather than being annoyed about it or trying to turn into the mask police, I just adjusted my behavior accordingly to avoid these people. Nonetheless it’s a good reminder that just because a company has a policy doesn’t mean it will actually be enforced.

Bottom line

The Hyatt Centric Brickell is a pretty no-frills and bland hotel, and I’d say it met my expectations. We got an awesome rate here (an average of around $120 per night), so using a suite upgrade, earning points, and getting free breakfast, is pretty tough to beat.

I certainly wouldn’t ever come here to vacation (personally I’d never come to Miami to vacation, period, but I’m also from there, so…), but for our purposes it did the trick. For those trying to decide between hotels, the Hyatt Centric has the benefit of having a solid pool, though it doesn’t have a very good gym, and also only has a single restaurant (though fortunately there are lots of other great restaurants in the area).

The crowd though… well, wow. If this is what it’s like in Brickell, I can only imagine what it’s like in South Beach.

If you’ve stayed at the Hyatt Centric Brickell, what was your experience like? 

Conversations (25)
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  1. Stuart

    For $175 more you can stay nearby at the Mandarin and have a truly great experience. Their rates have been incredible lately compared to Miami Beach AND they have a wonderful secret faux beach that is nicer and more private than most actual beach resorts.

  2. Miamiorbust

    Why did you not consider airbnb? This is your home town. You know the nuances of each location and for your stated preferences and familiarity with what each neighborhood is and isn’t, the relative privacy of airbnb seems more appropriate. South Florida is one of the last frontiers of truly mixed demographic profile. That’s why I love it here. Dealing with morons is part of the drill but so are random interactions with fascinating people. @AW, lol. Truly brilliant.

  3. neil

    Geez no one has mentioned the one and maybe only positive feature of the hotel. Toiletries in individual containers not those wretched bottles affixed to the walls:-)

  4. Mark

    @FNT Delta Diamond.

    True, the original Centric properties were largely conversions, but I think most of the recent ones are new builds. It makes sense that they wanted to get the brand going with more than just a trickle of new hotels. Going forward, I wouldn’t guess that there would be more conversions with Centric than any other Hyatt brand? If anything I would say that Unbound or JDV are the most likely flags for future conversions.

  5. Fed UP

    Why would any one want to be is super spreader Miami/South Florida at this time

  6. Nick

    Great review thanks for that!
    I was confused .... you order a soy latte but then eat a Greek yogurt?
    Haha anyway. Keep up with the Hyatt reviews, this chain really deserves more attention

  7. AW

    I hope that the irony is not lost on you that for all your hating on tourists and being near tourists--you're a professional tourist.

  8. JoePro

    Stayed here several years ago when it was fairly new (incidentally, right after I met you and Ford at PH St. Kitts).
    Had a nice walk around Brickell Key and the mall that was nearby, but overall this place was not as glamorous as the Centric South Beach. Nicer though than the Regency, even in just a standard room there vs suite at the Regency.

  9. UA-NYC

    Can’t believe the comparisons to a 4P or CY. Come on. Those are much more like a HP.

    Full service vs limited service. Many more suites. Nicer furnishings and gyms. Better locations.

    Plus, you know, Hyatt loyals actually get tangible benefits at Centrics unlike Bonvoy ones at CY and the like.

  10. FNT Delta Diamond

    @Mark: I would say Hyatt Centric is somewhat comparable to Courtyard or Four Points, but more like a Delta. Hyatt Centrics have a full-service restaurant, unlike Courtyard, which basically serves frozen TV dinners. Four Points have a restaurant that is more of a restaurant than Courtyard, but not really full-service. Hyatt Centric is also Hyatt's brand for conversion properties; just like Delta. And yes I know there are some Courtyards and even some Fairfields with...

    @Mark: I would say Hyatt Centric is somewhat comparable to Courtyard or Four Points, but more like a Delta. Hyatt Centrics have a full-service restaurant, unlike Courtyard, which basically serves frozen TV dinners. Four Points have a restaurant that is more of a restaurant than Courtyard, but not really full-service. Hyatt Centric is also Hyatt's brand for conversion properties; just like Delta. And yes I know there are some Courtyards and even some Fairfields with a full-service restaurant but those are exceptions and are few and far between.

  11. Mark

    two thoughts, it seems Hyatt Centric is comparable to a more modern Courtyard Inn? I'm sure Hyatt would disagree but that seems about right.

    Also you've confirmed I won't be going to Florida any time soon. I'll stay in our locked down isolation in Seattle, where we're dying at well less than half the rate.

  12. Steve_CC

    @UA-NYC - I am not complaining and you bring up a good point you cant make it as a blogger without the paid adverts and thankfully Lucky is sponsored by Hyatt and he does not have to pretend that Bonvoy is a good program like tpg does.

    1. Tiffany

      @ Steve_CC -- Actually (and unlike TPG) we are not sponsored by Hyatt or any other hotel/airline. You can always review our Advertising and Ethics policies if you have questions on that front.

    2. Ben

      @ Steve_CC -- I'm "sponsored" by Hyatt? You understand that I pay for all of my own Hyatt stays, and have never had any sort of financial relationship with Hyatt? I do get a commission for approvals for the Chase Hyatt Card, but that's also true with co-branded cards of Hilton, IHG, and Marriott, and they all have bigger card portfolios, so...

  13. Mark

    Stayed here in the before times and had a mostly good experience. The biggest negative was that we were in a room similar to 1502 on your room diagram picture which could be combined into a larger suite. The outer door was not propped open so each occupant of the 2 rooms had to open and close 2 doors to enter or exit. Due to the small size and acoustics of the connecting entry way,...

    Stayed here in the before times and had a mostly good experience. The biggest negative was that we were in a room similar to 1502 on your room diagram picture which could be combined into a larger suite. The outer door was not propped open so each occupant of the 2 rooms had to open and close 2 doors to enter or exit. Due to the small size and acoustics of the connecting entry way, it was obnoxiously loud whenever our neighbors arrived or departed their room due to the slam of the doors.

  14. UA-NYC

    @Steve - if you want to read about sh!tty Marriott properties and the crappy Bonvoy program, maybe go head over to TPG where he is paid to comment on them

  15. Santastico

    @Ben: it makes sense and I also love Miami but don't see myself living there. I would be nice to learn where you plan to live there that you can avoid crowds. I think it all depends on your life style. In my case with kids I have to live close to a good school district (which I hear most are bad) or private school. What I cannot deal with Miami is that no matter...

    @Ben: it makes sense and I also love Miami but don't see myself living there. I would be nice to learn where you plan to live there that you can avoid crowds. I think it all depends on your life style. In my case with kids I have to live close to a good school district (which I hear most are bad) or private school. What I cannot deal with Miami is that no matter what it is a tourist place. You will find tourists at the airport, shopping malls, beaches, supermarkets, etc... That is not how I see myself living in a place I call home.

  16. Miski

    Hi Lucky,
    I spent a night at Hyatt Centric Brickell two weeks ago and I had a similar experience, it was my first Hyatt Centric stay and it was fine nothing special. I try a different hotel every Saturday for a mini staycation to improve my productivity. So, I spent last Saturday at Hyatt centric south beach and it wasn't a pleasant night at all. The front desk was helpful at check-in but after...

    Hi Lucky,
    I spent a night at Hyatt Centric Brickell two weeks ago and I had a similar experience, it was my first Hyatt Centric stay and it was fine nothing special. I try a different hotel every Saturday for a mini staycation to improve my productivity. So, I spent last Saturday at Hyatt centric south beach and it wasn't a pleasant night at all. The front desk was helpful at check-in but after that, I couldn't get anyone to help me with the internet in my room which wasn't working, I tried calling three times and even reached out to Hyatt team on Twitter but still no solution. The crowd of Hyatt Centric Brickell seems to be the same at Hyatt Centric south beach or maybe worse, elevators were always crowded and completely ignoring social distancing rules. Unfortunately, due to the spring break, it was the only Hyatt hotel available that day. I joined Hyatt loyalty program last year and I wasn't impressed so far to be honest. Hopefully, it's only due to the pandemic and because I only tried Hyatt in FL.

  17. Alejandro

    You are in Miami during spring break stop complaining about lack of masks. You choose to be there no one forced you to be there. Everyone in the country knows if you want to go somewhere where you dont have to wear a mask go to miami, you know this too. Stop complaining no one is forcing you to live in a hotel especially not in Miami. People are tired of covid, they dont care...

    You are in Miami during spring break stop complaining about lack of masks. You choose to be there no one forced you to be there. Everyone in the country knows if you want to go somewhere where you dont have to wear a mask go to miami, you know this too. Stop complaining no one is forcing you to live in a hotel especially not in Miami. People are tired of covid, they dont care anymore especially if you are young and fit. If you want to live in a hotel with stricter rules i suggest not living in the one place that is marketing that they are done with masks. This one is entirely on you.

    1. Ben

      @ Alejandro -- Did you bother to read my post?
      "It’s Miami during coronavirus, and it’s exactly what you’d expect. So rather than being annoyed about it or trying to turn into the mask police, I just adjusted my behavior accordingly to avoid these people. Nonetheless it’s a good reminder that just because a company has a policy doesn’t mean it will actually be enforced."

      Not complaining -- I literally acknowledged it's exactly what I was expecting.

  18. Rich

    I stayed here in December and was really underwhelmed. I had the same experience with other guests not wearing masks and/or social distancing. Plus, I found the rooms to have thin walls so I could hear lots of noises. I really liked the Brickell area but would never stay here again.

  19. Santastico

    If you don't like the crowds that visit Miami why did you decide to live there? No matter where you live you will always be surrounded by that crowd. Miami is US backyard for Latin America so the place will always be packed with people coming from those countries to shop, go on vacation, get to cruise ships, etc... Also, that is the crowd that you will share the MIA airport which I avoid as...

    If you don't like the crowds that visit Miami why did you decide to live there? No matter where you live you will always be surrounded by that crowd. Miami is US backyard for Latin America so the place will always be packed with people coming from those countries to shop, go on vacation, get to cruise ships, etc... Also, that is the crowd that you will share the MIA airport which I avoid as much as I can. Thus, not really sure why you picked Miami as a place to live.

    1. Ben

      @ Santastico -- Because the area I used to live in and the area I will live in in the future are neither Brickell nor Miami Beach, and aren't overrun with tourists. You can live a very nice life in Miami and not see crowds on a regular basis, with Art Basel and Ultra perhaps being the two exceptions (and I make a point of leaving town when those are happening).

      Why do I live...

      @ Santastico -- Because the area I used to live in and the area I will live in in the future are neither Brickell nor Miami Beach, and aren't overrun with tourists. You can live a very nice life in Miami and not see crowds on a regular basis, with Art Basel and Ultra perhaps being the two exceptions (and I make a point of leaving town when those are happening).

      Why do I live in Miami? Because I love warm weather, I love how international and cosmopolitan the city is, I love the proximity of the city to the international airport, I'm close to family, and I like that Florida has no state income tax.

  20. FNT Delta Diamond

    I don't understand why all of the hotel art consists of paintings of Havana, Cuba. Why not have Miami photos or paintings? It's not like the hotel is in Little Havana. Very odd.

Featured Comments Load all 25 comments Most helpful comments ( as chosen by the OMAAT community ).

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Stuart

For $175 more you can stay nearby at the Mandarin and have a truly great experience. Their rates have been incredible lately compared to Miami Beach AND they have a wonderful secret faux beach that is nicer and more private than most actual beach resorts.

Miamiorbust

Why did you not consider airbnb? This is your home town. You know the nuances of each location and for your stated preferences and familiarity with what each neighborhood is and isn’t, the relative privacy of airbnb seems more appropriate. South Florida is one of the last frontiers of truly mixed demographic profile. That’s why I love it here. Dealing with morons is part of the drill but so are random interactions with fascinating people. @AW, lol. Truly brilliant.

neil

Geez no one has mentioned the one and maybe only positive feature of the hotel. Toiletries in individual containers not those wretched bottles affixed to the walls:-)

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