Review: Austrian Business Class Zurich to Vienna

Filed Under: Austrian, Awards

Austrian 562
Zurich (ZRH) – Vienna (VIE)
Thursday, July 4
Depart: 10:25AM
Arrive: 11:50AM
Duration: 1hr25min
Aircraft: Airbus A319
Seat: 2D (Business Class)

While intra-Europe business class is more or less the same — simply coach seating with a blocked middle seat and slightly better food and service — I tend to think Austrian is the one airline that sticks out, thanks in no small part to their amazing catering by DO&CO.

On this particular flight there were three rows of business class with a total of four passengers.

Love the DO&CO placard

Boarding on this flight was quick, and within about 15 minutes everyone was settled in. We were offered newspapers and magazines before departure.


Before pushback the captain came on the PA to inform us of our flight time of 1hr5min, which would put is into Vienna on schedule.

Finnair plane next to us at the gate

As we pushed back the safety demo played (Austrian actually has TV monitors), and by the time it finished we were more or less at the runway.

TV monitor

Our climb out was smooth, and about 10 minutes into the flight the seatbelt sign was turned off and service began. Austrian serves a hot meal on an hour long flight. Not only is it hot, but it’s edible. Ridiculously so. In this case there was a cucumber, tomato, and feta cheese salad, some hot pasta, and a profiterole(ish) dessert. Warm bread was also offered from the bread basket. Seriously, the food was nothing short of spectacular, and puts every other intra-Europe service to shame. For that matter it’s much better than Lufthansa’s lounghaul catering.


Service throughout the short flight was excellent, and we were constantly offered drink refills by the cheery flight attendant.

Our descent was smooth and we landed in Vienna right on-time.

Pulling into our gate

Upon arrival it was at least a 15 minute walk to passport control, where we entered the non-Schengen area in anticipation of our departure to Tokyo Narita.

Walking towards passport control

From there we used the Austrian Senator Lounge, which I reviewed just a few months ago in this post, so I’ll avoid reviewing it again. The lounge was pleasant, and after a short 30 (or so) minute stay we headed to our departure gate at around 12:45PM.

Lounge entrance

Duty free shopping

The non-Schengen terminal was quite busy with several Austrian departures to the Middle East and Asia.

Fleet of Austrian planes

Walking to our departure gate

We got to our departure gate right as business class boarding began, and were among the first aboard.

Our departure gate

Summing it up, Austrian business class is worth seeking out for intra-Europe travel for their phenomenal catering and service.

  1. I suppose you haven’t flown TAP Portugal intra-Europe in business. They have a “2”-3 configuration, where the left side seats have the middle seat blocked, but the right side seats are actually a little wider. And if I recall correctly, they have a slightly larger pitch as well (2 inches more, I guess).

  2. That actually looks a lot better than the BA Club Europe flights I took a couple months ago. I never would have thought to try Austrian but I just might on my next trip to Europe.

  3. “Not only is it hot, but it’s edible. Ridiculously so.”

    That’s the funniest thing I’ve read all day.

    “Our food is ridiculously edible!”

    Sounds like something you’d randomly see out of the corner of your eye somewhere in Japan.

    I want more pictures of the staff in action. You’re in Europe where taking a picture of the staff is not yet a first degree felony, so take advantage of it.


  4. Dude,
    I had that same exact meal on my BRU-VIE flight. It WAS delicious, especially the hot, cheesy pasta. The only minus if I can say of that meal was the eclair thingy. Not the greatest.

    Afterwards I flew from VIE to DXB, and this might be the first time I ate everything on the menu. Seriously, DO & CO puts everyone to shame.

    If any of you guys haven’t tried it–I highly recommend you do. Lucky is on the money with this one.


  5. @ wwk5d — That’s a toughie, all are excellent. I’d say Swiss and Asiana first class probably have a slight edge since they’re first class and not business class, but all are really excellent.

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