Review: The Club At ATL
NAME: The Club
Airport: ATL
DATE: October 2019
REVIEW RATING:
BEN SAYS: A very basic contract lounge that can get crowded -- come here for a snack, and then sit in the terminal


To kick off our trip to Romania, Tiffany and I met at Atlanta Airport. We both arrived on Delta at around 6PM, and met up in Concourse F, which is where international flights depart from.

While some concourses of Atlanta Airport are not nice, Concourse F is quite pretty.

Atlanta Airport Concourse F


Atlanta Airport Concourse F

Tiffany and I first met up in the Delta Sky Club®. We could use this since we both have Amex Platinum Cards and were arriving on Delta, and you can use the lounge even on arrival. Sitting on the SkyDeck while enjoying a glass of rose is a pretty incredible way to watch the sunset.

Delta Sky Club SkyDeck

Even when it’s dark the SkyDeck is beautiful, as they turn on the heat lamps and have some cool blue lighting.


Delta Sky Club SkyDeck

My priority was still making sure that we could review the lounge used by Turkish Airlines, so at around 8PM we headed over to the nearby Club at ATL. This is also located in the F Concourse, a level above the ground floor.

The Club at ATL entrance

The Club at ATL is open daily from 6AM until 10:30PM, and is available to Priority Pass members. It’s actually the only major Priority Pass lounge in the airport. There are two Minute Suites participating in Priority Pass, but those aren’t “real” lounges.

On top of that, the Club at ATL is the contract lounge used by British Airways, Lufthansa, Qatar Airways, and Turkish Airlines. I’m surprised a new and larger lounge hasn’t been built at the airport given that there are some premium airlines there, though I guess there’s a lack of available space, and/or it’s too costly.


The Club at ATL airline partners

The catch is that we didn’t yet have our Turkish Airlines boarding passes (the gate wasn’t open, and we weren’t able to check in online), so we entered the lounge with Priority Pass. At the entrance to the lounge was some Qatar Airways lounge signage, which I found amusing, since I can’t imagine it’s a lounge they’re very proud of.


The Club at ATL entrance

There are two parts to the lounge — there’s the Priority Pass section, and then there’s the airline section. I think the Priority Pass section perfectly sums up the problem with the program nowadays.

The lounge consisted of one main room, and below is what it looked like at 9PM on a Wednesday, when the terminal was otherwise quite empty. You could barely find a seat, the lounge was loud, and it just wasn’t a very pleasant place to be.

As we walked in, Tiffany kind of gave me the “you made us leave the SkyDeck for this?” look.


The Club at ATL seating


The Club at ATL seating


The Club at ATL bar

We ended up sitting in the business center, which was the only part of the lounge that really had any space. The business center had three leather chairs and then a few desk chairs as well.

The Club at ATL business center


The Club at ATL business center

I can’t say they were in the best condition, though…


The Club at ATL business center

On the plus side, I do have to say that the lounge staff were friendly and the food selection quite good. In addition to complimentary alcoholic drinks at the bar, a server came around to us and asked if she could get us anything to drink, which was a nice touch.

The buffet was better than I was expecting, with fresh salads, wraps, a couple of types of bread, and cookies.


The Club at ATL buffet


The Club at ATL buffet


The Club at ATL buffet

There was also one vegetable soup.


The Club at ATL buffet


The Club at ATL buffet

Then there was a selection of coffee, tea, and a soda fountain, with alcoholic drinks available at the bar.


The Club at ATL coffee


The Club at ATL drinks

On the opposite side of the lounge was an area with flavored water, fresh fruit, and several types of snack mix and candy.


The Club at ATL drinks


The Club at ATL snacks

I appreciated that the lounge had fresh food rather than just packaged snacks.

Bathrooms in the lounge were clean, and there were even a couple of shower rooms.


The Club at ATL bathrooms

The lounge had a dedicated area in the very front for those traveling on British Airways, Lufthansa, Qatar Airways, or Turkish. At this point the Lufthansa and Qatar Airways flights had left, but there were still departures on British Airways and Turkish Airlines.


The Club at ATL airline section

The Club at ATL airline section

This area was also really crowded, to the point that I was even less comfortable taking pictures. The food selection was marginally better, but still not good.

After spending about 30 minutes in the lounge we decided that we’d be more comfortable just sitting in the gate area. As we walked out of the lounge I thought to myself “ah, it’s so peaceful out here.”

And I think that kind of gets at my issue with Priority Pass nowadays. So many of the lounges are incredibly overcrowded, and overall airports are investing in the passenger experience.

So if I can sit in a quiet gate area somewhere with access to a charging port and free Wi-Fi, the value of a lounge is limited, aside from maybe getting a snack.

Our Turkish Airlines flight was departing from gate F1, just a few minutes walk from the lounge. Our boarding passes indicated that boarding would start at 9:35PM for our 10:35PM flight to Istanbul.

The crew showed up shortly after 9PM.

Turkish Airlines departure gate Atlanta

At 9:30PM they started boarding for those who needed extra time, and then at around 9:40PM they started boarding for business class.


Turkish Airlines departure gate Atlanta

The Club At ATL Bottom Line

The Club at ATL is the only “real” Priority Pass lounge in Atlanta, and it’s also used by four airlines for their premium passengers. The lounge was super crowded, almost unpleasantly so, though the food and drink selection was quite good.

If you have Priority Pass and want to eat or drink then I guess this is a good option, but personally I’d rather sit in a quiet gate area.

If you’ve visited the Club at ATL, what was your experience like?

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Sokhary Nuon Guest

Our experience was dreadful to say the least! On October 5th, 2023, we flew in from IAH to Atlanta, arrived at 11:15am to connect with Lufthansa 445 at 4:10pm. So we thought we could enjoy a relaxing time at the ATL Club Lounge in Concourse F. Well, when we arrived, we were told that it was overcrowded therefore Jeff, the receptionist took our name and telephone# so he could text us when we could return. He asked my husband for our departure time as well, so my husband told him 3:40pm as noted on the boarding pass. 15minutes later, Jeff texted us to return to the lounge. He took our priority pass number and boarding Passes then said that my husband gave him wrongfully the departure time of 3:40pm instead of 4:20pm therefore we were denied entrance to the club!!! He further said for us to come back at 1pm for a 4:10pm departure!!! How ridiculous is this?! We travelled the world and access club lounges all over! This is the first time we encounter this ridiculous comment! We called and submitted complain to Priority Pass and Capital One Venture X on this ATL Club Lounge and its rude staff. We were greeted with open arms at United Club lounge.

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AlexS Diamond

I have a lot of respect for the ATL airport. It's an absolute machine, and a well-oiled one at that. True, it was built to be exactly that - moving the maximum number of passengers possible. And in its original form, the passenger experience wasn't really part of the design. I'll give ATL credit -- they've made huge improvements with this. Ideally, they'd tear down & rebuild the original 1980s terminals, but there just isn't room nor excess capacity to take that many gates out of service. I think The Club at ATL could be decent if they had the space to handle it. It's definitely too cramped and far too many people for the facilities they have. I DO have to thank the staff here who has always treated me well and is friendly, despite the chaos that this place can devolve to in the afternoon push. The staff are what make this lounge even worth going to, especially if you can catch it before the afternoon rush.

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Jon DeGeorge Guest

Interesting way to mount thermostats... (see snack picture)

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Mark H Mills Guest

Trying to hold up their CVG lounge as the example of a good lounge of theirs is a tough pill to swallow. For years "The Club at CVG" offered ***literally nothing but packaged dry carbs from Costco***, Campbells soup and a veg tray from Costco. You could sometimes see the Costco receipts near the food! And the furniture was very much Ikea-ish. I havent been to their CVG lounge in maybe 18 months, but I have to guess it's improved and been completely overhauled given that Escape just opened at CVG too?

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beachmouse Guest

The ATL ceiling renovation project was ugly enough I found myself wondering if the airport authority was making extra money offering it for use as a horror film set during the overnight hours. And D concourse needs to be decidedly wider than it was built. But the new ceilings are nice, and the more times I pass through ATL, the more I appreciate how well it works moving an incredible number of people and plane in a timely manner during non-thunderstorm conditions. And yeah, ecco is an underrated gem of a restaurant. There are also a good number of counter service restaurants there where you can get healthy non-fried food if you're just willing to walk a bit. Which you should be doing in between flights for health reasons anyways.

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