How Has Coronavirus Changed Hotel Breakfast?


It goes without saying that hotel protocols have changed as a result of coronavirus. One of the things I was curious to observe during my trip was how hotels have adjusted their breakfast offerings, especially at limited service hotels that have free breakfast for all guests.

While presumably the exact protocols vary by hotel, here’s what I saw at the three hotels I’ve stayed at in recent days, two of which were limited service:

Breakfast at SpringHill Suites in Springdale, Utah

SpringHill Suites is a limited service Marriott brand that ordinarily offers a complimentary hot breakfast buffet for all guests in a breakfast room.

In light of the current situation, the hotel is instead offering guests a “to go” breakfast.

This consisted of a granola bar, some yogurt, an orange, a ham, egg, and cheese sandwich, some apple juice in a cup, and a… lollipop?!

Breakfast at Hyatt Place in Page, Arizona

Much like SpringHill Suites, Hyatt Place also offers free hot breakfast to guests (technically only to those who book direct, but in reality they rarely enforce that).

Unlike at SpringHill Suites, the Hyatt Place continued to have a breakfast buffet, but the selection was modified.

There was self serve coffee and juice, as usual.

The food selection was more limited than usual, and consisted mostly of packaged items. There were oranges and bananas, yogurt, instant oatmeal, and some bread.

Breakfast at Hoodoo Hilton Curio Collection in Moab, Utah

Curio Collection is a “full service” Hilton brand. Honors Diamond members receive a $15 per person breakfast credit to use in the restaurant. Since breakfast is a la carte, there are no changed to the breakfast service, other than blocking tables for distancing.

Bottom line

It’s interesting to see how hotels are evolving service to reflect current times. Obviously hotels that have an a la carte breakfast have to make the fewest changes.

The biggest changes will come for those hotels that offer free breakfast as a brand standard, given that buffets mostly aren’t a thing right now.

Understandably it will likely take hotel groups some time to optimize their offerings to reflect the times, especially as the situation continues to evolve. While SpringHill Suites went the “to go” route, Hyatt Place went the “packaged buffet” route.

If you’ve stayed at a hotel in recent weeks, how did the hotel handle breakfast? How would you like to see hotels evolve breakfast offerings?

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Edward Guest

Often we frequent travelers are not lodging in areas with top tier hotels, but we must be in town. Its very disappointing to see many your properties such as Choice, still using Covid as an excuse to not serve a decent, healthy, or any breakfast for guests, as was the norm. This is Clearly Profit Motivated, as the risk of Covid transmission in restaurants and buffets is unmeasurably small, and not the lodging industry's biggest exposure by any means. Entering a room, uncovering the bed and seeing yellowed wrinkled pillow cases, that don't necessarily smell pristine clean is a threat. Using bead spreads that are most likely Not laundered after each guest and often cover one's face at night, is a threat. Used sheets and pillow cases could pack every germ or virus exhaled by the previous guest. Its not a far stretch for us frequent travelers to equate chiseling guests out of breakfast to save a 'dime' to doing the same with room cleanliness, there is No Doubt. It's sad to see Corona virus be used to the guest's detriment.

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gatonegroyblanco Guest

I've never cared for the free breakfast at mid-range hotels encountered on your average Hyatt house or the, where they don't have a kitchen and everything that is available is pre-cooked. Rubbery frozen Sysco omelets or crumbly dry eggs. And for some strange reason I won't feel deprived if I can't make my own waffles from premixed batter that's loaded with high-fructose corn syrup. Likewise the pastries and other food-like products that are just a junk food sugar fest. To boot all served on plastic. From what I've seeen, the answer is hotels will simply entomb their breakfasts in even more individual sized styrofoam and plastic to add to the mountain of waste we already generate. Much better in Europe where you can get fresh food and it is served on China, even in a HI Express.

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Brian Guest

I stayed at an aloft a month ago. The usually have a buffet, but had made to order breakfast, eggs, bacon, sausage. Was really good!

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schar Guest

im shocked at how many people in the comments have stayed in hotels recently and are travelling during a PANDEMIC. #STAYHOME

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Diane Dioguardi Guest

We just stayed at the Sheraton Hotel and Resort on East Panama City Beach, FL. They only had a little cafe/bar where you could get a Starbucks and some packaged items. Quite disappointing to me, because having my time sitting at breakfast is a favorite thing for me to do....so we just went to an outside breakfast place. I was also disappointed in the dining room/bar option. Dining rooms could have been at 50% capacity with outdoor seating available, but instead they only had their "dining room" near the pool...all outside with the accompanying fluorescent lighting...we again opted to eat else where. Very nice and comfortable hotel....but lacking the amenities we look forward to.

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