OneWorld Welcome: Hilton London Heathrow Terminal 4

The only thing worse than transiting Heathrow is having to overnight there. While the hotels aren’t all that far from the airport, almost none of them have complimentary shuttles, so you end up having to take the paid Hotel Hoppa bus (speaking of which, how do you say the name of that bus service without sounding like a complete dumbass?), which is an absolute pain. How impractical are the airport hotels? The “Hilton Heathrow T5” sounds convenient, right? I mean, the terminal is in the name, so it must have a shuttle or be walkable. Nope, instead you still have to buy a ticket and take the Hotel Hoppa to get there.

Though I think we had the ideal set of circumstances, since we were landing at terminal four and our connection was leaving from terminal three the following day. Perhaps one of the few practical airport hotels at Heathrow, the Hilton T4 is actually connected to the terminal via a covered walkway. Then the following day to get to terminal three we’d just have to walk to terminal four and take the complimentary Heathrow Express connector to terminal three. Not super-easy, but as easy as it gets at Heathrow.

Unfortunately the rate wasn’t cheap, though at least I was able to book using a cash & points award, which cost 25,000 Honors points plus £53 for the night, including all VAT.

Upon arrival from Kuala Lumpur we followed the signs towards the Hilton, which led to an outdoor walkway that was about a six minute walk to the hotel.


Terminal four arrivals area


Four minutes to go


Two minutes to go

The end of the walkway let out near the front entrance of the hotel, right near the reception desk.


End of walkway

There was a bit of a check-in queue as a major Asian airline’s crew were checking in right before us, so it took a while for the 15 (or so) of them to be checked in. It didn’t take more than 10 minutes or so till we were helped, though. Check-in was prompt, the agent thanked me for being a Hilton Gold member and confirmed we’d receive access to the executive lounge and free internet.


Lobby


Lobby

We were assigned room 587 on the 5th floor, which was towards the end of the rather long hallway.


View from the 5th floor


Executive floor


Hallway to room


Room 587

The room was on the small side at around 250 square feet, though at least nicely decorated and modern. It featured a fairly soft king size bed, a desk and TV, and a chair and table by the window.


Executive room


Executive room


Executive room

The room boasted views of the atrium. I know I’m crazy, but I love atrium facing views. I sleep better with white noise, and I find there’s usually more consistent white noise facing an atrium than the exterior of the hotel.


View from the room

The bathroom was the most claustrophobic part of the room, and featured a sink, toilet, and shower that didn’t even have a door.


Bathroom

The toiletries were Peter Thomas Roth branded.


Toiletries


Shower

It’s also worth noting that the Wi-Fi in the room was fairly fast.

The executive lounge is located on the ground floor right near the reception desk, and can be accessed via key card. I wasn’t hungry in the evening so didn’t go for the evening spread, though did go in the morning for breakfast.


Executive lounge entrance

The lounge was surprisingly large and modern, with plenty of seating both at tables and on couches.


Executive lounge seating


Executive lounge seating


Executive lounge seating

The breakfast spread was quite good as well, with all kinds of pastries, yogurt, cereal, as well as a couple of hot options.


Breakfast spread


Breakfast spread


Breakfast spread


Breakfast spread


Breakfast spread

After breakfast I used the “Living Well” gym, which is located on the ground floor. It was basic though sufficient for an airport hotel.


Gym entrance


Gym


Gym


Gym

Next to the gym was a pool, which I didn’t use.


Pool

While Heathrow Airport hotels are hardly glamorous, I have to say that this one impressed me. The rooms were comfortable and modern, the lounge was quite nice, and you can’t beat the convenience of the hotel being connected directly to terminal four. I’d return again if I had a connection involving terminals three or four.

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Kevin Guest

Hi Ben - I am overnighting and both arriving then departing the next morning from Terminal 2. What would you recommend as the most convenient hotel?

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TexDC Guest

Hi Lucky: staying at LHR T4 Hilton arriving at 22:45 May 1 LHR T3F. And options aside from HEX or Taxi (as we may travelling after HEX hours) and Taxi costs if that is only option? Best Regarfs, TexDc

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Alex Guest

I am staying at Hilton terminal 4 at this moment. Free shuttle to terminal 5 is gone (front desk told me that the service stopped summer 2013). A kiosk at the lobby invites you to get onto Hotel Hoppa even for Terminal 4! Nothing special about this hotel and the lounge - just a very average European Hilton. Has a breakfast at a restaurant - omelet was overcooked and I am not even sure whether they are using fresh eggs. Will not return as there are other better options around.

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angeline Guest

thanks lucky! you reply quick! he's getting in 2 hours before me so i was thinking of somewhere where he can sit and wait for me. not sure if the customs area has seats. i tried googling, but having no luck so far. maybe i'll make a thread on flyertalk if i can't find anything. this is for next saturday. we are going to be taking the tube or maybe a cab to our hotel in paddington afterwards. i'm arriving at 930am so not sure if that changes your answer.

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lucky OMAAT

@ ang -- That's a toughie. I believe there's one centralized customs exit for terminal four, so maybe he could wait for you there? Otherwise, where are you planning on going from airport? May impact where it's best to meet.

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