Revealed: New Etihad A350 Business Class Seats With Doors

Revealed: New Etihad A350 Business Class Seats With Doors

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Often when airlines introduce a new inflight experience, they start promoting it months (or in the case of Lufthansa, years) before it actually launches. Etihad Airways has taken a different approach with its new Airbus A350, which is entering regularly scheduled passenger service as of today.

The airline has now formally unveiled its new business class and economy class experiences, and the interiors look pretty awesome to me!

Etihad’s new Airbus A350-1000 interiors

Etihad Airways’ Airbus A350-1000s feature a total of 371 seats, including 44 business class seats and 327 economy class seats. While the Abu Dhabi-based airline brought one of its Airbus A350-1000s to the Dubai Airshow in November 2021, the airline hasn’t done anything to promote the cabins since then.

Before we go into more details on specifics of the cabins, a few general things to note about the Etihad A350:

  • Etihad has selected Collins Aerospace Super Diamond seats with doors in business class, similar to what you’ll find on British Airways’ A350s and Aeroflot’s 777s (not that the latter will be flying many places soon)
  • Etihad’s A350s don’t have first class; with Etihad retiring its Airbus A380s and Boeing 777s, that means the only planes in the fleet with first class will be five Boeing 787-9s, which makes me wonder if first class might eventually be discontinued
  • Etihad’s A350s don’t have premium economy either; this is an interesting decision, as other airlines increasingly embrace premium economy
  • In the long run, Etihad will use A350s for long haul routes, meaning the 787s and A350s will be the backbone of the carrier’s long haul fleet
Etihad Airways Airbus A350-1000

New Etihad A350 business class suites with doors

Here are the basics of Etihad’s new Airbus A350-1000 business class, which features 44 seats:

  • Much like on the Boeing 787, business class seats will be marketed as Business Studios
  • These are Collins Aerospace Super Diamond seats with sliding doors, providing a high level of privacy to each suite
  • Every seat faces forward with direct aisle access, in a 1-2-1 configuration
  • The seat turns into a 79″ flat bed, and is over 20″ wide
  • The seat features storage compartments
  • Each seat has an 18.5″ TV screen, plus bluetooth headphone pairing, USB and AC power, a built-in wireless charging dock, and noise-canceling headphones
Etihad Airways Airbus A350-1000 business class cabin
Etihad Airways Airbus A350-1000 business class cabin
Etihad Airways Airbus A350-1000 business class seat
Etihad Airways Airbus A350-1000 business class seat
Etihad Airways Airbus A350-1000 business class seat
Etihad Airways Airbus A350-1000 business class bed

I’ve gotta say, this cabin looks gorgeous, and I love the color scheme, finishes, and customized features. Reverse herringbone seats are a good business class product, and the door being added makes this even better. Personally I rank this type of seat as the world’s fourth best business class.

In fairness, Etihad’s Boeing 787s also feature a great business class, which is a very comfortable staggered seating arrangement. So while this new seat is probably a bit better, I liked the old product as well.

Etihad Airways Boeing 787-9 business class seat

New Etihad A350 economy class seats

Here are the basics of Etihad’s new Airbus A350-1000 economy class, which features 327 seats:

  • Seats are in a 3-3-3 configuration, which is standard for the A350
  • There are 45 “Economy Space” seats, featuring an extra 4″ of legroom
  • Seats feature 13.3″ personal televisions, USB charging, bluetooth headphones, and a supportive headrest
Etihad Airways Airbus A350-1000 economy class cabin
Etihad Airways Airbus A350-1000 economy class cabin
Etihad Airways Airbus A350-1000 economy class seats

As far as economy class goes, this looks pretty good. That’s on top of the fact that the A350 is generally a lovely plane to fly, given the quiet and spacious cabin. My only criticism is that economy seats don’t have AC power. I don’t really get that, especially with the types of USB chargers being used changing over time.

The story of Etihad’s Airbus A350

While Etihad Airways has just put its A350s into service, the airline has actually had some of these planes for over two years. Why is that?

Back in the day Etihad Airways had endless growth plans, and more or less wanted to compete head-to-head with Emirates. After a failed strategy of trying to invest in global airlines and losing many billions of dollars, the company’s management decided to pursue a more sustainable strategy.

The issue is that Etihad had ordered a bunch of planes, way more than would be needed if the airline didn’t want to become huge. So while Etihad has significantly shrunk its future aircraft orders, the airline continues to have 21 Airbus A350-1000s on order.

The airline started taking delivery of these planes back in 2019, but put them straight into storage, given the lack of demand for them. With a slow recovery in demand, plus Etihad retiring A380s and 777s, the airline is finally putting these planes into service. A350s also have the benefit of having great economics, and burn 25% less fuel than previous generation aircraft.

As you can see, the A350 will be used alongside the 787 for key long haul routes in the long run. This spring the plane will first fly to Delhi, Istanbul, Jeddah, and Mumbai, and as of July the plane is expected to fly to Chicago and New York.

Etihad Airways Airbus A350-1000

Bottom line

Etihad Airways has finally formally unveiled the interiors of its new A350s, coinciding with the plane entering service. The airline is installing Collins Aerospace Super Diamond reverse herringbone seats with doors on these planes. This is an excellent business class product, especially with Etihad’s customization, including bluetooth audio pairing, wireless charging, and more.

Still, I can’t help but be sad about how far Etihad has fallen in general. The carrier is also retiring its A380s, and decided to not even install a small first class cabin on the A350s. Don’t get me wrong, that’s probably the right move for the airline financially, but none of us ever really fell in love with Etihad for its business model, right? 😉

What do you make of Etihad’s A350 cabins, and in particular business class?

Conversations (57)
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  1. jessie Guest

    "This spring the plane will first fly to Delhi, Istanbul, Jeddah, and Mumbai, and as of July the plane is expected to fly to Chicago and New York." : No, EY A350 also flying the route of CAI-AUH in Ramadan, I just booked this aircraft on Eid vacation.

  2. Steven E Guest

    On the surface it looks very nice although the footwells look tight -,guess I will have to try it out and then comment - maybe June when I go to Europe

  3. 9volt Member

    Lucky, do you have any metrics on what percentage of people actually let the video play through? I'm willing to bet that it is extremely low, as I suspect most people immediately X it out. And if that's the case, why continue to have it?

  4. Bobo Bolinski Guest

    Agree, all the popups and auto-play videos are completely shit. Shame on you.

  5. Tom Guest

    Its not just OMAAT, all BoardingArea blogs are infected with the hateful 'trending now' pop-up. Its especially bad on mobile as it takes up too much screen and sometimes when trying to close it you end up opening it by mistake. I guess that counts as more clicks for the BA bloggers, which is the road to becoming the PointsGuy

  6. Darin Guest

    The thickness of the business class seat on the A350 and 787 are striking. The 787 seat seemingly has no padding!

  7. Marco Guest

    Would have been nice if you had been invited to the Inaugural flight as well like The Points Guy to experience it first hand. They already had their post on yesterday Looking forward to their YouTube video about the flight which should be on soon.

  8. Frog Guest

    Got to agree with the others. The pop up videos have become a bit too much. Enjoy reading this blog but now maybe I'll do a 1-month boycott of the site as a silent protest.

  9. Y. Guest

    Yes I agree with the other comments, the advertising has become annoying and making the adverrticle difficult to read..
    And I am quite disappointing to see a photo of the 787 business class for an article on the new A350 business with doors. Better show nothing if you don't have pics, or show an A350

  10. IRA WILLIAM POLINSKY. Guest

    will etihad airways use airbus a350-1,000 from iad airport in washington d.c., u.s. of a. direct non-stop to auh airport in abu dhabi, united arab emirates?

  11. Paul Guest

    I have to agree about the intrusive advertising.

    I always spend the first few minutes batting these away and closing pop ups. This isn't a teen influencer selling makeup, but it's getting to feel like one.

    1. Jamal Kendricks Guest

      "...but none of us really ever fell in love with Ethiad for it's buisness class product, right?"

      Very true.

  12. Gerry Guest

    Please stop the player madness. My adblocker is now rendering your site and its videos. unusable.

    1. Jamal Kendricks Guest

      Don't use Chrome. Use a browser that legitimately allows ad blockers.

    2. Mike Guest

      I'm using Firefox with AdBlock Plus and genuinely have no idea what everyone is complaining about. What popup video?

    3. DCA Will Always Be "National" Guest

      Same. I actually use Chrome and have an ad blocker and not a single issue. I apply through the affiliate links for CCs - when in the market for one - so I'm like to think I'm helping to keep the blog alive.

  13. Krishiv pathania Guest

    I traveled in ethiad from Abu Dhabi to Sydney. It was a great flight. Ethiad is my favorite airlines. Their planes are so beautiful ❤️ .

  14. Apso Eyot Guest

    I’m surprised that Etihad doesn’t put first class on the A350-1000, unless they are planning to put them on the 777-9s they have on order. It would help if they have a plane larger than the 787 that can fly some “flagship long-haul routes, such as to London, Paris, New York, or Sydney. Those places seem to fit first class travel well. They flew the A380s there. The problem is they only have six 777-9s...

    I’m surprised that Etihad doesn’t put first class on the A350-1000, unless they are planning to put them on the 777-9s they have on order. It would help if they have a plane larger than the 787 that can fly some “flagship long-haul routes, such as to London, Paris, New York, or Sydney. Those places seem to fit first class travel well. They flew the A380s there. The problem is they only have six 777-9s on order, which is hardly enough to cover those destinations.

    I personally believe you can do better than the recent rebrand/overhaul of the site experience and the addition of pop-up videos. I’ve always liked your blog and felt like it was a cut above TPG and even your friend Matthew Klint’s L&LF (no offense to him). Please don’t ruin it.

  15. Jon Guest

    Agree with most comments here. The website rebrand has been executed terribly.

  16. Jared Guest

    Hey @Lucky! I was at the limited viewing of this product last week. I have already written about for my employer. My conclusion: I have never felt more confined or claustrophobic on an aircraft before. The choice of the color scheme, the confined space and the layout make for an uncomfortably tight space, at least for me.

  17. Lieflat19 New Member

    These pop ups are extremely annoying and the main reason i moved over to TPG for aviation news. I like your content more, but this is a big problem sine the new website. I dont like it

  18. Joe Guest

    Very disappointing. They didn’t even go with the full mood lighting and overhead bin accent lighting package offered on the A350
    (Like Qatar and Lufthansa). This kind of product will not be able to compete with Qatar or Emirates. I would have expected a business class that comes closer to a first class product. The 787 business product looks better.

  19. Brendan Joseph Madden Guest

    Seeing everyone else chime in on the pop-ups. I genuinely thought it was a virus.

  20. N fgdf Guest

    Totally agree, please get ride of the popups

  21. maestroben1 Member

    Ben, PLEASE get rid of the video pop-ups! It is ruining and downgrading what was the best site of its type on the internet. It is doing your page great harm amongst loyal readers.

  22. mkcol Gold

    Did you hear him say that the 2nd batch have a wider body so they'll be able to put an extra seat in (economy)?

  23. ekthe Guest

    Their old products were much more unique. Old business seats could be converted into a Qsuite equivalent with doors. The new color scheme is too dark. The doors seem too low. Super Dimond is an ordinary product used by too many airlines.TK and EK did the right thing by not choosing Super dimond.

  24. ekthe Guest

    Their old products were much more unique. Old business seats could be converted into a Qsuite equivalent with doors. The new color scheme is too dark. The doors seem too low.

  25. Dan Guest

    Sort of underwhelmed by Etihad's choice here. The super diamond platform is very good, however I was hoping for more of a step forward from Etihad as this is a product that has been out for a number of years now.

  26. Frederik Guest

    Despite the improvements. The mask pictures completely turn me off the product.

    I will not return to long haul in any significant way, until the draconian mass testing and masking regimes end.

    1. Dick Bupkiss Guest

      Great, one less selfish, idiot cult-member on the plane, less chance of the pandemic continuing, and less personal risk for all the rational people who are willing to follow the rules. Nobody will miss you.

    2. Regis Guest

      Sheep.

      This would be a much better world if people learned to think for themselves.

      jumping on bandwagons is a sign of intellectuall disability.

  27. Bill n DC Guest

    Well, all good things must come to an end ;-)

    If the world can hold out through next July, I’ll get my Cathay Pacific fix over with 4 flights in 1st ticketed (although it doesn’t look good for a Wing Lounge Cabana visit).

    And I’ll get a last visit in to the Louvre Abu Dhabi + a stay at the Park Hyatt. Then enjoy EY B787-9 1st class home to Dulles. And this is...

    Well, all good things must come to an end ;-)

    If the world can hold out through next July, I’ll get my Cathay Pacific fix over with 4 flights in 1st ticketed (although it doesn’t look good for a Wing Lounge Cabana visit).

    And I’ll get a last visit in to the Louvre Abu Dhabi + a stay at the Park Hyatt. Then enjoy EY B787-9 1st class home to Dulles. And this is after my first Qatar Qsuite flight and 1st class lounge at DOH.

    After this I’ll stick with European (LH & BA) and Japanese (JAL & ANA) with maybe a Qantas First if I can find it, or do a Round the World, Southern Hemisphere trip.

    Then I’ll find a new hobby ;-)

    1. Mike Guest

      Thanks Bill on behalf of the oneMile community. We were eagerly waiting to know what you plan on doing in your life, where you will be travelling and when.
      Unless you’re inviting someone to join, what was that all about? You do realise people don’t really care, it adds no value and obviously not related to the article

  28. Daniel Guest

    I very much agree. About to switch given how annoying it is to read with all of the additional ads that need to be clicked out of.

    1. GBOAC Diamond

      @Daniel: I'm glad to see that readers of this site are finally expressing their unfavorable reaction to the new and annoying types of advertising appearing on the site. Hopefully Ben will pay attention and respond accordingly.

  29. Tom Guest

    Pop-ups are becoming a significant problem here :(

    1. Steve Diamond

      The autoplay videos are the worst, Ben i have been onboard with all the changes of late but an autoplay pop up video telling me to click on a story i read 2 days ago is ridiculous. Really hurting your everyday readers in an attempt to generate more clicks from people who never visit the site. I get the balance and understand that new readers provide more revenue than everyday people but their are other ways of getting those clicks than popups and autoplay videos.

    2. Creditcrunch Gold

      I recently downloaded AdGuard to my apple devices and it’s been a game changer across all the forums and websites I visit, has blocked 99% of ads and pop ups. I did a clear history and cache reset before installing and made sure that when I signed into Google etc I unticked the advertisement preferences.

    3. Fonzi Guest

      Really? I did not noticed. Is it because i have ad and pop up blocker? I am wondering always why you bother to Ben when he is probably not even reading the comments or VERY rarely answer them. Waste of time and energy.

    4. Ken Guest

      I have to agree with all the previous comments, please fix those pop up ads. It's great that your blog sticks mostly to travel related posts while avoiding the kind of posts that attract comments from those "angry teenagers and trolls" that ruin comment section in the other travel blogs. Please keep it up and please deal with the ads

  30. Groene Guest

    Lucky, ever since the rebranding, the website is losing its appetite a lot with all new kinds of adverstisements. The new banner with the videos at the bottom of the screen is a new low. Please think about your readers first, I know ads make you money but if nobody reads the website anymore you won't make any money at all...

  31. John T Guest

    I'm fine with static ads on this site but that pop up one of the bottom right is doing you more harm than good Ben. When you actively have to remove something Everytime you visit this site you are hardly enticed to click through and purchase whatever the ad is trying to sell you

  32. Mike Guest

    Can we please get rid of that crazy annoying pop-up? Like I’d almost read TPG instead

    1. Dick Bupkiss Guest

      Yes, really f*ing annoying!

  33. Michael Guest

    No hat-tip to paddleyourowncanoe, from where this is copied? That would be uncool…

  34. Peter Guest

    Come on Ben, "on Twitter you’ll find pictures of the new product, from people touring the plane"

    I trust you as an industry expert know who this "people" are... Sheikh Ahmed (yes, the one) and the EY CEO. Who knows what is coming up next between these two....

    1. Ben Schlappig OMAAT

      @ Peter -- Hah, I am aware of that, my point was that anyone at the Dubai Airshow can tour the plane, and there are plenty of pictures on Twitter of the seats from others as well, beyond the Sheikh and Douglas.

  35. Steve Guest

    Hi - I noticed now there are pop up ads that block a good portion of the screen when clicking on each article on the website. Both in the middle of the screen and at the bottom. It really is quite annoying and appreciated how OMAAT was once a website that was easier to read without out all of the annoying pop up ads like so many other sites. Can you please revert back and stop them?

    1. Pete Diamond

      You want to continue reading the hotel “porn” reviews that so many of us come here for? That’s how they are financed.

    2. Michael Guest

      These days they are often sponsored by the hotels one way or the other. Think about the recent reviews/advertisements of the Four Seasons hotels.

    3. Aaron Guest

      A good ad block program does wonders.

    4. John T Guest

      How can you use ad blocker on mobile though?

    5. Max Guest

      @John
      Download 'Brave' as your browser from the app store.

    6. Jance Guest

      Agree completely -- it's incredibly spammy and really annoying.

      If the goal is to make visiting the blog a negative experience, this has succeeded.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Steve Diamond

The autoplay videos are the worst, Ben i have been onboard with all the changes of late but an autoplay pop up video telling me to click on a story i read 2 days ago is ridiculous. Really hurting your everyday readers in an attempt to generate more clicks from people who never visit the site. I get the balance and understand that new readers provide more revenue than everyday people but their are other ways of getting those clicks than popups and autoplay videos.

12
Tom Guest

Pop-ups are becoming a significant problem here :(

11
Groene Guest

Lucky, ever since the rebranding, the website is losing its appetite a lot with all new kinds of adverstisements. The new banner with the videos at the bottom of the screen is a new low. Please think about your readers first, I know ads make you money but if nobody reads the website anymore you won't make any money at all...

9
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