Lufthansa changes First Class Terminal access rules again!

Via this thread on FlyerTalk, Lufthansa is once again changing their policy for their First Class Terminal (FCT) access. Originally the FCT could be used by all first class passnegers, even if connecting to a business class flight. That means passengers flying JFK-FRA-CDG could use the FCT on their layover in FRA, since they were arriving in international first class. Then they changed their policy to say that you could only use the FCT with a departing Lufthansa first class flight. In the above scenrio, that means you couldn’t use the FCT when flying JFK-FRA-CDG, but you could use it flying CDG-FRA-JFK.

Now they’ve changed the rules for the worse again, saying that you can only use the FCT if your travels start in Frankfurt and your departing flight is in first class. That means that neither of the above scenarios would technically allow access.

That being said, I can’t imagine that they’ll deny you entry if you’re flying CDG-FRA, have a long layover (maybe even overnight), and then fly FRA-JFK in first class.

On the plus side the First Class Lounges aren’t bad, and it seems like they’re building another facility at the airport.

A big thumbs down to Lufthansa for this policy change.

Filed Under: Lufthansa
  1. question: is access to the Mercedes private car only a privilege of the first class terminal? If so, a passenger boarded my flight (FRA – DRS) today from one of the mercedes cars and sat next to me in economy. How does that work? Is the private car also a privilege of lufthansa elites?

  2. LH top tier elites (HON members) get FCT access regardless of what class/route they’re flying, so I’m guessing that was the case here.

  3. Sounds like one more reason to make my transfers through MCH. Always geet great Mercedes service and the FC lounge is wonderful. (My kids love the rubber duckies!)

  4. The only real differences between FCT and FCL is the car, and number of people in the lounge at certain times of day. The new FCL in B part of the terminal will include car to a/c for non-schengen flights departing from other parts of the terminal.

    So the new policy should in theory have little impact other than saving LH from providing a transfer service from check in at the main terminal to FCT.

  5. Very true, Kiwi Flyer. Having been to both the FCL and FCT, I can say there’s not a huge difference. The one exciting thing about the FCT (as you mention) is the car transfer, which never gets old, although they’ll have that at the new lounge as well.

    At the same time, the FCT is sort of LH’s “signature” product, what really sets them apart. Whenever I talk to friends about premium travel, one of the first things that is brought up is the FCT. It has quite a bit of lure, especially for the “once-in-a-lifetime” crowd, and not so much those that transit FRA in F monthly.

  6. At the same time, there *is* a need t obalance out the number of people using hte various lounges. THe FCT is just busier than it was built to be at peak times. So the change — combined with the revamped B FCL with car service — could actually turn out to be an overall improvement in experience.

    The downside to the B FCL is no dedicated security, I do like the gracious way security is handled at the FCT.

    And the FCLs aren’t bad as arrivals lounges/connections to C.

    Sure, it’s a downgrade for continuing C passengers headed towards Schengen destinations (they won’t get the car). But otherwise it’s likely not bad.

    And we’ll just have to wait to see how this policy is implemented in practice. There’s currently some confusion over what it means. Especially long layovers prior to an F flight will likely still have FCT access as far as I can tell.

  7. I’m with you, Gary, although I’ve made several visits to the FCT during peak times, and have never experienced overcrowding.

    I can live with the fact that intra-Europe C passengers can’t use the lounge, but the interpretation seems to be that in some cases you can’t even use it if you’re flying F! As long as that’s not the case, I guess it’s ok.

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