Andaz Tokyo Diamond Suite Upgrade And Points + Cash Update

I’m a big fan of Hyatt Gold Passport, and there are three new Hyatt-family properties opening this year that I’m especially excited about and have been tracking closely:

There are a couple of interesting updates regarding the Andaz Tokyo which I think are worth passing along:

Andaz Tokyo terrace

The Andaz Tokyo is not accepting Diamond Suite Upgrade Awards

The Andaz Tokyo has 164 rooms, only eight of which are suites, so unfortunately they’re one of the dozen or so full service Hyatt properties worldwide that will not accept Diamond Suite Upgrade Awards. They accepted them when they first opened, though quickly changed their mind and stopped accepting them. Since there are no capacity controls on Diamond Suite Upgrade Awards, and the suites go for nearly five times as much as standard rooms, I can kind of see their viewpoint. That’s still kind of disappointing, though.

As a reminder, the other properties at which suite upgrades aren’t valid include the Hyatt Key West Resort and Spa, Hyatt Regency Kyoto, Hyatt Regency Paris-Madeleine, Hyatt Regency Tulsa, Hyatt Regency Wichita, Hyatt Santa Barbara, Park Hyatt Beaver Creek Resort and Spa, Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Hyatt House properties, Hyatt Place properties and Hyatt Residence Club resorts

The Andaz Tokyo now has Points + Cash availability

When the hotel first began accepting reservations they hadn’t yet loaded any Points + Cash availability. However, reader RKToledo left the following comment on the blog today:

FYI…Cash & Points now appear to be available for this hotel. Just made a two night C&P reservation for November.

I called Hyatt to inquire about Points + Cash availability, and it is indeed quite good, with availability starting in July.

This will be a Category 6 property, making a free night redemption 25,000 Gold Passport points per night. Meanwhile a Points + Cash redemption will cost 12,500 Gold Passport points plus $150 per night.


Usually the benefit of Points + Cash is that you’re allowed to use a suite upgrade on those rates but not outright free night awards, though you can’t use it here anyway. Still, I’d much rather spend an extra $150 and save 12,500 Gold Passport points — I value Hyatt points at substantially more than 1.2 cents each. And that’s not even factoring in that Points + Cash bookings qualify for elite stay/night credit, as well as any promotions Hyatt may be running.

I look forward to checking out the Andaz the next time I’m in Tokyo, though to be honest it’s kind of tough to stay anywhere other than the Park Hyatt when redeeming points.

Filed Under: Hyatt
  1. @ Lucky

    I have been calling obsessively about this hotel, and I was lucky enough to book a room using a DSU before the close for a stay this September. I have found points + cash availability at this hotel to be very spotty, was that your experience?

  2. @ WISluggo — Enjoy your stay! There definitely wasn’t availability every day, though I’d say for the dates I searched at least a third of them had availability, though I thought was pretty good.

  3. Trying to decide whether to leave our Fall stay as a straight award night or not. You’ve written that the cash portion generates points, and P&C’s count as qualifying nights towards promotions and status. Questions:

    1) Do you pay taxes on the cash portion of a P&C reservation?

    2) In your recollection, is Hyatt pretty much “always” running some sort of promotion on stays/nights like they are now?

  4. @ shaky02dd — Yes, you’ll pay taxes on the cash portion. Hyatt runs multiple promotions throughout the year, but it’s not “always” like with Hilton, for example.

  5. @Lucky, where did you get the info re: reservations at the Park Hyatt starting for stays on and after July 20? I’d only seen the August 28 date before. I have a one-night stay coming up in early August, and I’d *love* to use my GP points to stay at the new Park Hyatt.

  6. @ Nick — That’s what the website says. For the first couple of weeks don’t see any rooms actually for sale, though.

  7. It’s not that the Andaz Tokyo has exempted itself from Diamond Suite Upgrades. The hotel is currently covered under this clause in the Diamond DSU benefits footnotes:

    “Suite upgrade may not be booked at Hyatt hotels or resorts before they have opened.”

    You should be able to use the suite upgrade once June 11th rolls around, unless the hotel has been specifically exempted by then.

Leave a Reply

Your email address will not be published. Required fields are marked *