Review: Swiss Panorama Lounge Zurich


Upon landing in Zurich, Andrew realized he had never been issued a boarding pass for our flight to Beijing, so we went to the transfer desk, which was just a few minutes walk away from our arrival gate.

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Zurich Airport terminal

While the agent at the transfer desk was friendly, she asked to see his visa. When we explained we were doing a 72 hour transit without visa, she started doing some typing in her computer, and then eventually said that the transit without visa was only valid for up to 24 hours, and not 72 hours.

We stood our ground, and then she made a phone call to some other department, and they confirmed that we could indeed transit for up to 72 hours without a visa.

As far as lounge usage goes, we had two options — we could use the Swiss Business/Senator Lounge, which is Swiss’ main lounge in Zurich (it features the longest airport bar in the world), or we could use the Panorama Lounge, which is located in the E Concourse, where our connecting flight was departing from. Since I had done the Swiss Lounge many times before and it’s nothing special, we figured we’d head over to the Panorama Lounge, so that we’d be closer to our departure gate. Unfortunately, we couldn’t check out the First Class Lounge, one of the best airport lounges in the world.

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Zurich Airport terminal

The main terminal in Zurich Airport is gorgeous, though I find the temperatures inside to consistently be hot, which I guess isn’t surprising given the amount of natural light it has. We then cleared passport control and took the train over to the E Concourse. Zurich Airport probably has my favorite airport train system out there, given that there are cow “mooing” noises while the train goes between concourses, and there’s a cool graphics display on the wall of the tunnel.

Here’s a video I found of it on YouTube:

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Zurich Airport terminal

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Zurich Airport

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Zurich Airport

Once in the E Concourse we walked around the terminal once to check out all the planes. This is where all of Swiss’ longhaul flights depart from, so there was tons of fun traffic, including a bunch of A330s and A340s.

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Swiss A340 Zurich Airport

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Edelweiss A330 Zurich Airport

We then took the elevator up to the second level, where the Panorama Lounge is located.

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Zurich Airport terminal

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Zurich Airport terminal

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Panorama Lounge signage Zurich Airport

The public areas of the second level are rather bare.

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Walkway to Panorama Lounge Zurich Airport

The lounge is a very short walk from the elevator, and located on the right side.

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Walkway to Panorama Lounge Zurich Airport

We were promptly admitted, and were told to scan our boarding passes to get Wi-Fi codes. The ridiculous thing about this lounge is that you only get 60 minutes of free Wi-Fi, and once you use it up you can’t get another code. Since it scans your boarding pass, it won’t give you another code if you scan a second time. Rather ridiculous, in my opinion.

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Panorama Lounge Zurich Airport Wi-Fi code machine

Anyway, the lounge itself is okay. It tends to be pretty crowded since it’s where all the longhaul flights depart from.

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Panorama Lounge Zurich Airport

There are both tables with chairs, as well as couches with coffee tables.

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Panorama Lounge Zurich Airport

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Panorama Lounge Zurich Airport

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Panorama Lounge Zurich Airport

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Panorama Lounge Zurich Airport

The buffet spread isn’t all that impressive. There’s some snack mix, a few cold options, soup, and then two hot dishes.

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Panorama Lounge buffet Zurich Airport

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Panorama Lounge buffet Zurich Airport

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Panorama Lounge buffet Zurich Airport

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Panorama Lounge buffet Zurich Airport

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Panorama Lounge buffet Zurich Airport

The drink selection is probably more impressive than the food spread, with a selection of self serve liquor, wine, beer, soft drinks, etc.

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Panorama Lounge drinks Zurich Airport

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Panorama Lounge drinks Zurich Airport

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Panorama Lounge drinks Zurich Airport

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Panorama Lounge drinks Zurich Airport

The coffee machine in the lounge is fairly decent, and they even have “proper” latte glasses, which I appreciate.

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Panorama Lounge coffee machine Zurich Airport

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Panorama Lounge latte Zurich Airport

The only thing that makes this lounge kind of awesome is the outdoor terrace they have, which I guess is why it’s called the “panorama lounge.” It’s awesome to be able to enjoy fresh air in Zurich at an airport in summer, and that’s especially true when you’re looking directly at a Singapore A380.

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Panorama Lounge terrace Zurich Airport

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Singapore A380 Zurich Airport

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Singapore A380 Zurich Airport

I was of course most amused by the A380, while Andrew nearly had a heart attack out of excitement when he saw a US Airways 767-200.

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View from Panorama Lounge terrace Zurich Airport

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US Airways 767-200 Zurich Airport

Our flight was scheduled to depart Zurich at 1:20PM, so at around 12:30PM we headed down to our departure gate.

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Zurich Airport terminal

There was another passport check at the gate, and once again the agent wanted to see our visas. He was much more familiar with the rules, though, and once we showed him our itinerary with a connection to Ethiopia he stamped our boarding passes (and chuckled at our routing).

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Departure gate to Beijing

At around 12:50PM boarding was called, starting with first and business class.

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Departure gate to Beijing

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Swiss A330 Zurich Airport

Bottom line

I’ve never really been impressed by the lounges in Zurich Airport. I find it absolutely ridiculous that they all restrict the amount of free Wi-Fi you can get. On the plus side, at least this lounge has nice views of big planes, which is at least a consolation prize.

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Vincent Guest

U got to be kidding me, Panorama loung is the worst lounge on this planet, don't bother coming up here, no food anyway and so unwelcomed, look like they really pissed off you are coming to bother them, it's my third time here and always the same ... I just can't be believe it, for God sake, Pakistanis airports have much better lounge then this! I am so sorry to see the Swiss have got it wrong once again, as any of them ever travelled in other first world countries before, apparently they never been to any other lounges! Sorry I have to go cause my one hour complementary Wi-Fi that is about to expire and cannot get a second hour... Cause it's against the lounge rules!!! Lol ho yes, and I have to go get some food at the restaurant cause nothing here to eat! Haha

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Marc Guest

That bare area on the 3rd floor near the lounge used to be a public restaurant, but it seems the airport didn't really like it and never advertised it much so it closed a long time ago, probably because of lack of customers. It's a shame to leave that public area so bare, some flowers or decorations, even some seating would go a long way making that area friendlier! And ZRH really is hot, please let the airport know in written complaints, hopefully, they listen to their customers, they don't listen to us and we have to work in those conditions... Don't know why you are so impressed by the train system, it's so slow, especially when entering the station. Exactly 30 sec. from entering the station until the doors open! Would trade it for the ATL plane train any day! :-)

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Gilbert Guest

I did a second take when I reached that spare public area on the second floor... seemed odd.They did have very friendly staff in the lounge though and were serving spaetzle when I flew through.

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Jacob Member

I was just in this lounge and I felt it was lacking something... The buffet was really small and there was no free unlimited WiFi. The whole airport at 60 minutes free so the lounge should of allowed more. Although the outdoor terrace was really nice. While I was in the lounge I saw a full turnaround of a Emirates A380!

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clifford Guest

@ Hasse — I think it depends on the airline you are flying. I've been allowed access as *G when flying LX, but I've heard of people being turned away when flying UA.

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