Review: Ethiopian Airlines Cloud Nine Business Class Lounge Addis Ababa


Africa is the one continent I’ve totally neglected in my travels. Not by design, but probably because there aren’t many great airline products flying there, and that’s a large aspect of what factors into my travel decisions (after all, airlines and hotels are primarily what I write about).

I’ve only been to Africa once before — specifically South Africa. And that was eons ago, like back when I wanted a Furby for Christmas… so probably like 15 years ago? I had no clue what to expect, which made me all the more excited about our four hour layover.

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Addis Ababa Airport

Upon deplaning we walked down a long arrivals hall, which was quite empty. Not only was the arrivals hall empty, but I was surprised by how empty the tarmac was as well.

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Addis Ababa Airport

In the arrivals hall we followed the signage for connections, which brought us up an escalator and into the main terminal.

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Addis Ababa Airport

The main terminal was actually quite nice. It had a warehouse feel to it based on the ceilings and tiles. The one thing that stood out to me is just how many cots were set up in the terminal, and that they were all occupied with people sleeping.

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Addis Ababa Airport terminal

We immediately saw the Ethiopian Airlines Cloud Nine Lounge, though it looked horrible and was for Star Gold members only, so we were directed to the Ethiopian Airlines “Lounge 2,” which was just on the other side of the terminal.

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Ethiopian Airlines Cloud Nine Business Class Lounge 1 Addis Ababa Airport

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Ethiopian Airlines Cloud Nine Business Class Lounge 2 signage Addis Ababa Airport

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Addis Ababa Airport terminal

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Addis Ababa Airport terminal

Enroute we briefly browsed the duty free selection, which was quite unique. It wasn’t your usual duty free selection with nothing but high end brands, but rather had actual stores with local souvenirs, which I thought was pretty cool.

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Addis Ababa Airport duty free

Andrew ended up buying some souvenirs, which was an interesting experience. When he went to pay he was told by the shopkeeper to follow another person to their store so he can pay there, so we followed the lady to her store. Then once his credit card was swiped he was brought back to the original store, so he could sign the receipt in front of the shopkeeper. Very interesting.

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Addis Ababa Airport duty free

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Addis Ababa Airport duty free

Eventually we checked out the Cloud Nine Lounge 2, where we were admitted by the friendly agent at the desk.

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Ethiopian Airlines Cloud Nine Business Class Lounge 2 Addis Ababa Airport

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Ethiopian Airlines Cloud Nine Business Class Lounge 2 Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

The lounge was actually quite a bit nicer than I was expecting, based on the horror stories I had heard from others. It was quite large, and for the first hour we were there, almost completely empty. It featured tons of comfortable seating.

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

In addition to the lounge chairs, there was an area with small dining tables, which is where we eventually hunkered down to get some work done.

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

There was also a business center, which looked more like a storage closet.

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Ethiopian Airlines Business Class Lounge Addis Ababa Airport

And a storage closet (with an open door), which looked more like a… well, I’m not sure.

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Ethiopian Airlines Business Class Lounge storage room Addis Ababa Airport

There was a buffet as well, though I really wasn’t hungry.

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

I stuck to water and Diet Coke.

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

In terms of food, there were several types of packaged sandwiches, including beef, veggie, and chicken.

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

Then there were croissants, toast, and muffins.

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

And then a surprising number of hot dishes, though I’m not sure what many of them were.

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge buffet Addis Ababa Airport

My aspirations of taking a shower were quickly shattered when I saw the bathroom setup, which gives the GOL Smiles Lounge Sao Paulo a run for its money. We were definitely not in one of the best airport lounges in the world…

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Ethiopian Airlines Business Class Lounge bathroom Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge bathroom Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge bathroom Addis Ababa Airport

The lounge also had a rather large relaxation room, which no one seemed to use. There were both massage chairs and angled day beds.

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Ethiopian Airlines Business Class Lounge relaxation room Addis Ababa Airport

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Ethiopian Airlines Business Class Lounge relaxation room Addis Ababa Airport

The Wi-Fi in the lounge was surprisingly fast, so I was thrilled to be able to catch up on work without waiting for five minutes for a page to load, as was the case in China.

Our connecting flight was at 10:40AM, so at around 10AM we left the lounge for the gate. There are two security checkpoints — one main checkpoint, and then one for premium passengers, which was a nice touch.

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Addis Ababa Airport terminal

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Addis Ababa Airport terminal

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Addis Ababa Airport terminal

The queue in the premium line only took about five minutes, so we were quickly through and headed towards our departure gate, Gate 8.

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Addis Ababa Airport terminal

While walking there we passed some gorgeous Ethiopian planes, including one of their brand new 777-300ERs, as well as a couple of 787s.

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Ethiopian Airlines 777-300ER

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Ethiopian Airlines 787

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Ethiopian Airlines 787

We made it to Gate 8 by around 10:10AM, though oddly there was no plane at the gate. The best part had to be that there was a German Ethiopian Airlines captain that was very concerned by the whole situation, and was quizzing the gate agent on what was going on, even she clearly had no clue either. I couldn’t tell if he was the captain of the flight or just commuting home (there are a lot of “commuter” Ethiopian Airlines pilots).

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Addis Ababa Airport gate

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Addis Ababa Airport gate

Eventually an announcement was made that our flight was actually leaving from Gate 7. And by “Gate 7” they meant bus terminal 7, as we were put onto a bus to the plane.

There was a special Cloud Nine Business Class bus filled with a surprising number of German passengers, and if there’s one thing you’ve gotta love about Germans, it’s how direct they are. After realizing that they had been sitting on the bus waiting for 15 minutes for a 100 meter drive to the plane, they all started shouting sarcastic comments “Sir, sank you so much for za ride to za plane, ve could have never valked all zis distance on our own.”

Ethiopian Airlines Business Class Lounge bottom line

The whole transit experience was much better than I was expecting. The lounge had fast (enough) Wi-Fi, which is all I wanted after being disconnected for a couple of days. And it was actually reasonably pleasant. No, it’s not the Air France First Class Lounge Paris or Emirates A380 First Class Lounge Dubai, but I wasn’t expecting that either.

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Mickey Guest

I also just spent 4 hours in the same lounge. It was so crowded I could barely find a seat. Hard to find a way to charge my phone. Wasn’t there for food. Was a female by myself. I travel a lot and it was not good but better than being at the gate we’re there was no place to be comfortable or sit. My time was in Uganda, but that will be reviewed elsewhere. Next trip to Africa I will avoid long layovers.

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Jay Guest

All these stupid comments about "oh you dont know how good africa is." *uck that. I've lived over 20 years in Kenya and Rwanda. There are goods and there are bads... But let's be honest... A third world country is a twc for a reason. Good airlines in Africa? KQ ET and South African are probably the top rated. I've never been on SA but KQ and ET have a long way to go. Other airlines? Most airlines dont offer long haul aircrafts when coming in to Africa. Nairobi would be an exception I know of that has B777-300ERs coming in, but other than that you would normally expect a B737. So tell me... How a B737 experience is going to make your flight worth it.

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Amy Guest

I was in gold lounge as I was invited by gold card lounge friend was fantastic amazing and relax had 7 hrs transit! So what are u people talking about? If u go Africa and see how beautiful is Africa go Safari, and stop just go there for luxury hotels when u come back u proud ur self u have been in Africa. While u hv been to the beach and come back

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Kim Solomon Guest

A quick question - my brother-in-law will be travelling through Addis in January. He has a 15 hour layover, but is travelling economy class. Do you know if it is possible to buy an entry into one of the VIP lounges in the Addis airport?

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Diane Guest

I love your detailed posts on lounges/flights/hotels...they are always my go to source. I'm flying through ADD, and I forgot what the lounge was like as I was there a few years back. Thanks for the detailed pics. Also...your statement about the Germans at the end has me cracking up!!!

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