Review: LOT Polish Business Class ERJ-170 Warsaw To Zurich

Filed Under: LOT

LOT Polish 411
Warsaw (WAW) ā€“ Zurich (ZRH)
Tuesday, July 1
Depart: 7:40AM
Arrive: 9:45AM
Duration: 2hr5min
Aircraft: Embraer 170
Seat: 2A (Business Class)

We boarded shortly after 7:30AM, and I quickly took my seat, 2A.

LOT Polish Embraer 170

There was no row one on the left side of the aircraft, so it was actually a bulkhead seat, though a very spacious one at that. For those of you not familiar with intra-Europe business class, it’s ordinarily just economy class with a blocked middle seat and better food and service. That allows the airlines a lot of flexibility, since they can adjust the size of the business class cabins with each flight.

The advantage of these Embraer jets is that since they’re in a 2-2 configuration, they just block the aisle seat, so you really have the set of two seats to yourself.

LOT Polish business class Embraer 170

LOT Polish business class Embraer 170

LOT Polish business class seat blocking

Once boarding was completed, one of the flight attendants offered us pre-departure beverages and a refreshing towel — that’s more than you get on a lot of other European airlines before departure.

LOT Polish business class pre-departure water and refreshment towel

We were also offered pillows and blankets. Again, that’s really impressive, since most airlines don’t offer them in business class within Europe.

LOT Polish business class pillow and blanket

Boarding was completed by about 8AM, and once the door closed there were only a total of three of us in business class (the business class cabin ended at row three on this flight).

The captain came on the PA to apologize for the delay and inform us of our flight time of 1hr40min, which he hoped would put us into Zurich close to on-time.

LOT Polish Embraer 170

As we began our pushback, the manual safety demonstration was done.

Warsaw Airport pushback

We began our taxi to our departure runway, runway 33, which took about 15 minutes. We taxied by some interesting traffic — both the predictable, like a LOT 787, as well as airlines you see less of, like Enter Air and Travel Service.

LOT Polish 787

By 8:20AM we were taking off from runway 33.

Warsaw Airport lining up on runway

Shortly after takeoff from Warsaw Airport

Shortly after takeoff from Warsaw Airport

Shortly after takeoff from Warsaw Airport

About 15 minutes after takeoff the crew began their service. It’s amazing how many flight attendants they have on an Embraer 170. I counted at least three, if not four.

In business class service began with beverages and packaged snack mix. I ordered an apple juice.

LOT Polish business class drink and snack

Shortly thereafter the meal was served, which consisted of some mystery something-or-another, salmon, two rolls, and Lindt truffles. Most exciting had to be that they had Nutella in the breadbasket — yum!

LOT Polish business class snack

I asked the flight attendant what the thing on the left was. She responded “sheeken” (which I’ve learned over time is the standard response in Poland when you’re not sure what something is, much like “I’m so sorry” and “thank you for waiting” are the standard response in Japan for… well, everything). I said “oh, chicken?” She said “no, maybe something with vegetables.” I tried it and it was actually quite decent… whatever it was.

LOT Polish business class snack

LOT Polish business class snack

After the snack I had some coffee.

LOT Polish business class coffee and chocolate

I was impressed by the service. Usually in intra-Europe business class on planes like these the business class flight attendant serves business class passengers and then goes to economy to continue service there, though in this case she was solely responsible for the three of us, and was extremely attentive in offering refills.

I watched a couple of TV shows on my iPad, and before I knew it we were initiating our descent into Zurich. As usual, the views on approach were gorgeous.

Descent into Zurich Airport

Descent into Zurich Airport

Descent into Zurich Airport

Descent into Zurich Airport

Final descent into Zurich Airport

We touched down on runway 14 at 10AM, a bit behind schedule.

Touchdown Zurich Airport

Our taxi to our gate took maybe 10 minutes, so we got there at around 10:10AM, about half an hour behind schedule. Fortunately we had a long layover, so that wasn’t a problem at all.

Zurich Airport

Zurich Airport

We parked next to an SAS 737, which kind of made me want to go to Northern Europe (which is next on my list of places to go, and I should be visiting in the next couple of weeks).

Zurich Airport

Bottom line

LOT’s intra-Europe product impressed me. The pre-departure beverages, pillows, and blankets are a lot more than other European airlines offer. And the Embraer is a really comfortable jet, arguably more comfortable than any Airbus or Boeing short-haul narrowbody, given that they just have 2-2 seating. The crew on this sector was also quite good.

  1. Speaking of polish phrases, Plafker is the skin on milk when it is heated. (Which is basically the foam on a cappuccino, thus you drink me too much :-))

  2. That looks like Rava Idly which is made out of rice, it is a staple South Indian break fast food though it is not served along with poached egg. Rava Idly is accompanied with some coconut paste and Sambhar(veg gravy). But I m not sure why would LOT serve Rava Idly on an intra Europe flight!! You are most likely to get Rava Idly on your break fast menu on an Air India from Chennai to Delhi.

  3. that cheeken thing, looks more like gefilte fish. No surprise there, think gefilte fish comes fm Poland.

  4. You can’t beat Nutella AND Lindt’s “Lindor Kugeln”! šŸ™‚ And as always I’m proud hearing about how much you guys love Switzerland!

  5. Funnily similar to yourself, I recently took a business class inter-European sector from Frankfurt to Warsaw operated by the slightly larger Embraer 175, to which I was shocked to be the only business class passenger travelling, so I had the whole section to myself, and an extremely attentive crew of 2 to myself.

    LOT have become such a great airline in business class and it’s so nice to see someone else using the service and appreciating it, I was beginning to think it was only me who had (a) heard of them or (b) dared to travel with an “obscure ” airline.

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