What Makes A Good Priority Pass Lounge?

I moved to London with airline status two years ago, but once I saw the regular, ridiculous sale fares offered by low cost carriers (like £10 to Copenhagen, possibly my favourite European city), I couldn’t always justify the additional cost (often more than 5x) to fly an alliance airline and enjoy the status benefits like lounge access.

So I invested in a Priority Pass membership, which turned out to be a very wise investment as I use it at least 30 times a year, bringing the cost of a lounge visit down to about $10 per visit. I’ve visited some excellent Priority Pass lounges that could pass as (and sometimes are) a full-service business class lounge, and I’ve also visited some so awful I’ve gasped and walked straight out again.  If you’re based in the US, the number of Priority Pass members has increased greatly the past couple of years, since now there are quite a few credit cards with lounge access.

So what do I look for in a Priority Pass lounge that may be different to an airline-run business class lounge?


The ‘Sala VIP’ Priority Pass lounge in Catania, Italy was about the same size as my living room. Every one of the approximately 8 seats was taken meaning you either stood, or sat on the floor. Plentiful seating in the terminal was a smarter option.

If there’s nowhere to sit or store your luggage/jackets, it’s really not worth a visit.

Similarly, the only Priority Pass lounge in Heathrow Terminal 5, The Aspire Lounge, is crammed into a small, narrow space with all food options in a narrow corridor. This means passengers are climbing over each other to try and serve themselves food while other passengers push past to try and find somewhere to sit.

It’s awkward, frustrating and uncomfortable.

Not ‘luxurious and relaxing,’ like the brochure promotes.

An example of a spacious and comfortable Priority Pass Lounge – the [email protected] Lounge, Helsinki

Guaranteed Access

Where there is only one Priority Pass lounge in a large and busy terminal its obvious the lounge will fill up at times. Seattle and London Gatwick have been notorious for this. It’s very frustrating to skip breakfast at home and arrive at the airport an hour before you needed to because you had planned to eat in the lounge only to be denied access.

You are then faced with a choice to either hang around, pestering the staff every 15 minutes trying to get in, or give up and pay for an overpriced, low quality airport meal at a cafe.

Luckily at some locations Priority Pass has now negotiated with airport restaurants to accept Priority Pass as payment for a set amount of food and drinks. Now I don’t even bother with the lounge at Gatwick South anymore, as the Grain Store provides better food with no access risks.


Priority Pass proudly promote how you can ‘unwind and relax’ in their lounges. And for sure, at some of their more obscure lounges like Bratislava, Grand Canaria, or Malta, I’ve been about the only person there, so it has been very relaxing and peaceful.

But at major airports at peak periods, like London Gatwick and KLIA 2, if you’re even granted access (see above) you enter a noisy, chaotic area of bodies everywhere, screaming children, passengers watching videos or Skyping without headphones, and tables piled high with dirty plates and glasses. Some people put up with this just so that they can feel ‘exclusive’ that they are in a ‘lounge,’ even though it is not remotely enjoyable, or peaceful. I’ve never understood this, but it’s a mindset airlines and airports make a lot of money from.

I’d rather an uncluttered and (relatively) quiet gate area.

Turkish Lounge Washington Dulles
Priority Pass provides access to tons of great lounges like the Turkish Lounge at Washington Dulles (IAD).

Real food

All Priority Pass lounges feature at least some food, and usually have an even better selection of drinks (I’ve never visited a Priority Pass lounge without a wide selection of alcohol). But the food can often be limited to pre-packaged, junky cr*p like ‘those croissants that last for 6 months,’ trail mix stored in ‘snack towers of sadness’ and dry, dense cake.

If this is all that’s on offer for a meal I buy real food elsewhere.

Showers and Bathrooms

This seems obvious for an international airport lounge but you’d be surprised how many Priority Pass lounges don’t even have bathrooms, let alone showers. The showers are unlikely to be spotless, modern facilities with dedicated attendants wiping them down between uses.

But they’re better than nothing, and many Priority Pass lounges actually have better shower facilities than the grim hospital washrooms in British Airways’ flagship Concorde Room.

Warning: if you’re a germophobe like Ben, you’re not going to want to have a shower in a Priority Pass lounge.

Unless space is at an absolute premium, it beggars belief a lounge would not install bathrooms, although Singapore Airlines didn’t bother in their KrisFlyer Gold lounge for their status passengers.

Innovative non-lounge Priority Pass options

The X Factor: Hot Food

This seems to be the biggest difference between a Priority Pass lounge and a proper business class lounge. Most Priority Pass lounges I’ve been to don’t have any hot food, while you’d be shocked if a Lufthansa or SilverKris lounge didn’t have several options. At best there will be a few options of different types of meat and vegetarian dishes and curries seem to be the norm for this given how cheap and easy they are to make. They’re certainly not gourmet, and feel like something to fill you up rather than something to linger and enjoy, but at least they’re offered.

More than one hot option (that you would actually like to eat) is usually the sign of a really good Priority Pass lounge.

Some lounges allow a la carte ordering of one item from a (very) limited menu but these items are often, at best, low quality food in very small portions, made by someone who doesn’t care much about food. And this is definitely the exception, not the norm.

This is the exception, not the norm Ford!

My best and worst

The best Priority Pass lounges I’ve visited:

  1. Aspire Lounge, Calgary, Canada — huge, new, spotlessly clean, great hot food and wonderful, proud staff
  2. The Grain Store, London Gatwick South, UK — not a lounge but excellent (real) food and drinks with fast service
  3. La Valette Club, Malta — operated by Air Malta as their flagship business class lounge, this had an impressive buffet of hot and cold food options and comfortable (albeit dated) furniture

The worst Priority Pass lounges I’ve visited:

  1. Plaza Premium Lounge KLIA2, Malaysia — less like a lounge and more like a small roped-off area on one side of a noisy, chaotic corridor; packed to the gills, dark, dirty, loud, sweaty, with a non-ventilated kitchen flooding the lounge with smoke and cooking steam
  2. Sala VIP Lounge, Catania, Italy — nowhere to sit, no food and my living room is bigger
  3. Plaza Premium Arrivals Lounge, London Heathrow Terminal 2, UK — I’m not one to turn down a free meal but watching the ‘chef’ take a giant plastic tub out of the fridge, slop some god-knows-how-old curry into a bowl and microwave it to a lukewarm level, all right in front of you, wasn’t appetising; sometimes its better not to see how your food is prepared

What are the best and worst Priority Pass lounges youve visited?

  1. “Copenhagen, possibly my favourite European city”

    But NOT a word about the lounges in CPH 🙂

  2. good points, James.
    Could you (or anyone else) comment on how the Priority Pass lounges compare with the Centurion ones?

    Most recently I visited the JFK Terminal 4 lounge (nice and airy, sufficient space, good food) and three lounges in Dubai (space was good but food was mediocre). Still, as you say, it’s hard to complain.

    Also, Copenhagen is one of my favorite European cities (despite the weather).

  3. Ok James before you get too much into the habit of dissing things UK (you have form). Whilst it can be hard to get into the No 1 lounge at Gatwick – either terminal, I’ve always managed (it was mostly difficult when BA shared the lounge) and lets face it across LHR there are loads of PP options – mainly Plaza Premium which are very good in my opinion – plus the Skyteam lounge in terminal 4. There are far more PP options at LHR than JFK or any other US airports. You can also use the MyLounge at Gatwick don’t forget. I haven’t yet fathomed out the audience you are writing for but if it is in in part for US travellers who are no that familiar with London airports then please give a more balanced perspective. You are right about the Aspire lounge in T5.

  4. Most Priority Pass lounges have food I wouldn’t touch with a ten foot/meter pole. Who wants to load up on Mint Milano’s or wrapped cheeses and crappy crackers before a flight? The last thing I want is a carb heavy snack. And don’t get me started on those nasty plastic clear barrels of pseudo-pretzel snacks. Gross.
    If you’re going to open a lounge, and charge north of $35 bucks per visit, then get off your wallet and supply decent food.

  5. you actually bought a PP membership…huh didn’t know anyone actually did that who doesn’t already have at 3-5 memberships from credit cards.

  6. You say you’ve never been to a Priority Pass lounge without a wide selection of alcohol?
    Try Plaza Premium in Hong Kong (lovely lounge, one of my all-time favorites, but beer only when it comes to alcohol), S7 Airlines Lounge in Moscow Domodedovo (beer only), Sala VIP in Palermo (beer only plus two sandwiches on the table, but at least it was empty) or atrocious Priority Pass lounges at Moscow Vnukovo. They used to have nothing, not even beer, but now people say they got carton wine. Classy.
    When it comes to my favorite PP lounges, it would be Air France Lounge in Bangkok (amazing food spread for a PP lounge, comfy chairs, lots of drinks, showers), the aforementioned Plaza Premium in Hong Kong (it’s very peaceful and has very private seating plus some delicious traditional noodle soups) and Pearl Assist Lounge in Marrakech (new, shiny, stylish, great service, delicious tagine and wine).

  7. Then there’s “temporary” lounges, like in Houston, which is only about 20′ x 20′, a bar for five, only food like chips, dips and cookies, and no washroom.
    See how long before it’s replaced.

  8. I’d love to know exactly when you’ve paid £10 to go from London to Copenhagen? I presume that is the base fare which doesn’t include tax etc?

    And really, the La Vallette lounge in MLA offering a great choice? It offers stale sandwiches (if you’re lucky) and dried up salads. We must have been going to different lounges…

    Are you able to work out the real cost of your flights (including tax, such as APD), add it up and then add on the true cost of your PP membership and then compare one with the other? I’m sure it will be less than flying with IAG/LH/AF, but the delta will be much less than you’re making it out to be.

  9. My worst experiences have been in MIA, though they do have good space, food sucks and alcohol is down to a few cheap bottles of liquor and white/red wine. Best: Guatemala. Though the space is small and dungy, the quality of food and service is amazing. Also, Barajas Airport in Madrid: great selection of food and service.

  10. @Seat1C – I frequently see fares around £10 one-way between London and Copenhagen with Ryanair. Just looked it up on Google Flights now and could easily find a return ticket for £25(included tax) next month.

  11. Salon Mitad del Mundo at Mariscal Sucre International Airport (Quito, Ecuador) is so far my favorite PP lounge. Clean, very spacious and a helpful staff. Hot breakfast of scrambled eggs, pancakes, etc.

  12. Favorite PP lounge: BCN (award winning). Least favorite PP lounge (temporary site?): DFW. Access wait-list, 45-60 mins, 12 seats total (downsized). TG for nearby Amex Cent lounge, TermD (favorite!)

  13. @ Seat1C – I use Google flights to monitor flight prices. There’s a £13 all-in flight to Copenhagen on Wednesday this week available right now if you’re interested ; )

  14. Note, Amex Plat cc and many other credit cards give free Priority Pass membership so no math needed to determine PP value.

  15. @ Ryan – as I’ll be writing about soon I’m building credit in a new country so don’t have 16 credit cards.

  16. @ Makp – the SAS lounge is excellent, PP pass Lounge is neither good nor bad so doesn’t feature in any top 3 lists.

  17. @ Jojo – there are some great PP lounges but it’s important to realise they generally won’t be as good as a proper business or first class airline-run lounge.

  18. @James
    Why don’t you get credit cards in Australia? Based on my observations if you can’t get American credit cards there’s no where better to be than Australia.

  19. The Turkish Airlines Lounge used to have great food before they became a PP lounge. Now, it is just all right although they still serve hot food.

  20. The aspire lounge in Calgary, the swiss lounge in Chicago Ohare and a lounge in LHR I forgot the name, are the best. I usually find any lounge outside the US is superior to almost all domestic airline lounges. If we have a long layover or got through security quickly we often lounge hop and check out the various lounges.

  21. “Where there is only one Priority Pass lounge in a large and busy terminal its obvious…”
    “…sometimes its better not to see how your food is prepared”

    Its is possessive. It’s = it is.

    IMO, the LHR T2 Plaza Premium Arrivals is perfectly fine for its purpose – an ARRIVALS lounge. It’s very small (including the showers) and gets the job done (to get refreshed) but I do prefer the T4 location. As for the food, I agree that it’s not appealing to see the barista/bartender/chef heat it up in a microwave, but it’s always tasted fine. At least you know the food’s been properly stored (refrigerator) and handled (food gloves/utensils), instead of being picked over at a lounge buffet.

    Also, there are plenty of lounges that don’t offer alcohol period, let alone a wide selection, so you’ve been very lucky in that regard.

  22. The club at SJC is remarkably good, which is nice since they are the only lounge at SJC. Decent food, nice space, usually quiet (except right before the afternoon flight to China) and friendly staff.

  23. SYD, your home country, has three “restaurants” in Terminal 1, the int’l terminal, after passing thru immigration. Went on Weds morning and Peroni Bar had a broken card reader, so I went to the other, Better Burger. Horrific!! does it too much honor. PP should be embarrassed to offer it as a “lounge” alternative. The coffee was undrinkable, which should be a capital offense in coffee rich Australia, and the food was worse than airline food, a near impossible feat.

  24. Most US lounges are bad and most Asian lounges are good. Simple rule of thumb.
    The worst I have visited is the IASS in honolulu. I think Lucky had reviewed it before.

  25. The krisflyer gold lounge is not for singapore airlines status / premium passengers. They all use the silverkris lounge as pps members or flying premium cabins. The gold lounge is a cheap option designed for *A gold members.

  26. A ‘Good’ Priority Pass Lounge is one that will let you in!!!
    The airline magazine adverts for PP are very misleading and certainly in UK at least probably break the law in terms of the Advertising Standards Authority rules .
    I have been refused entry over 20 times in the last 12 months as they say they are too crowded. Worst offenders are Gatwick, Manchester and Bristol airports in the UK in my experience. At London Gatwick best to use the restaurant that accepts PP….nice polite people with healthy good food and no grumpy faces.
    The reason they don’t want PP is that they are too busy selling space to vacation drunks and hen party crazies who try and drink them dry. Generally I have had few problems in other countries but realise others have probably had very negative experiences to judge by other comments above.

  27. I think HKG has one of the best priority lounges, big space with a lot of hot food options. Only downside might be it could potentially get crowded in peak hours.

  28. @Suning, James clearly stated that the KF Gold lounge was for their status passengers. “Status” passengers are those with *G status.

    @Lu, I agree that the IASS “lounge” is an absolute joke. The terminal is better than that [email protected] If HA’s Plumeria lounge is still part of PP, I’ve heard that that’s a decent option. I just read through Lucky’s IASS HNL review and Andrew’s IASS NRT lounge review. It looks like both (all?) of their lounges are pathetic…

  29. Best: The Club @ Pittsburgh. (Yes, seriously). Super friendly, helpful staff. Good looking space. Clean bathroom. Great breakfast food and coffee. Would love to visit again sometime later than 5am.

    Worst: London Gatwick. I forget the exact lounge. Cramped, crowded, bad staff.

    Flying CX J from ORD next month. I’ve heard both the Swissport and Air France/KLM lounges are better than BA Terraces. Intrigued to see for myself.

  30. The best Priority Pass lounges I’ve visited and reviewed include the Dnata lounge in Terminal 1 at Singapore, the Asiana business class lounges at Seoul/Incheon (effective Jan. 1, 2018 open to Priority Pass members only when flying Asiana, and the Turkish Airlines lounge at Washington Dulles ( to be reviewed).

    Among the worst is the Korean Air lounge at New York JFK, the Club at PHX, and the Caral VIP lounge at Lima, Peru.

    One lounge that is a best and a worst is MSP PGA at Minneapolis. This Priority Pass lounge and restaurant gets a worst because it only provides a $15 credit rather than the $28 credit that other Priority Pass lounge/restaurant offer. It rates a best because of the golf facilities, and the credit can be used on the simulators and other golf products and services not just the restaurant.

    In general, what the Priority Pass system lacks in quality it makes up for in quantity.

  31. Madrid. PP pass to Neptune Lounge, Terminal 4 (Satellite). Madrid Adolfo Suarez-Barajas Airport.

    Very large lounge. Bathrooms large and clean. Lady friend even showered. Full breakfast buffet. Hot food lacking but liquor available. Buffet changed throughout the day but cold offerings except for soups.

    A Godsend! Stuck 15 hours in Madrid going between Tel Aviv and Chicago

  32. The PP lounge at Dallas/Fort Worth with its flavorless snack food “towers of sadness”, humus like library paste applied to stale pitas may be the worst lounge. I’ve been there twice and it’s always crowded. To their credit, they provide a separate room for families with young children—only problem is most parents ignore it and let their kids run screaming through the lounge. The Dallas airport is blessed with a variety of nice, peaceful restaurants (including a wine bar). This is a way better option than the PP lounge.

  33. Finest Priority Pass lounge I’ve ever visited is the one at Brasília (it’s the only lounge there). Excellent hot food and all the caipirinhas you can drink, in a large light-filled space that never feels crowded.

  34. Lol re Sala VIP in Catania. I was as shocked as you were. We each took a turn using the bathroom — they don’t have their own but give you a key to use a private one and got a couple of bottles of water. Better than paying for water at the very least.

  35. Come visit Edinburgh, James – we’ve got two PP lounges (as well as a BA one) and both have hot food on offer 🙂 Makes for a decent start to any journey for me and with the sharp increase in BA RFS prices from the regions in recent years I’m often flying direct with an LCC.

  36. Best: Air France KLM lounge SFO. French wines, Kronenbourg 1664 beer, hot food. I’ve heard that PP members are routinely denied access, but I had no problem on a Tuesday night last year.

    Worst: HATO airport, Curacao. Expect to be treated like John Dillinger before being finally admitted to a dark, dingy space with a couple of screw-top wines and 10 cans of beer in a half-cooler. No bottled water because that would be too classy. Admittedly, I’m usually in a bad mood already — because I’m leaving Curacao for Canada in the wintertime — but still. There may be only a few surly women in Curacao, but this lounge has them on long-term contracts.

  37. The worst one I’ve been to was in Beijing. Uncomfortable chairs and even though the lounge was open, no food or drink after 9PM.

  38. I think the best way to use the Priority Pass is in a restaurant, when available. I love flying thru PDX because there are numerous possibilities. I highly recommend the Capers Café Le Bar, I’ve had some really great food there. You can also access the Alaska Lounge (I’ve never had a problem getting in) or even sample a flight of vodka or rum at the House Spirits Distillery.

  39. Decent PP lounges in my travels were HKT, HKG and BCN terminal 2. SJU lounge has been quit decent for US based lounges.

    In some US airports you can get Restaurant credit towards food and it seem to be a good option.

  40. Trust me, for food and drink there is no better PP lounge than plaza premium (and primeclass) @ MCT. Wide array of high quality dishes and good booze.

  41. In YYZ T3 international, priority pass provides access to plaza premium lounge that has hot food (and multiple choice, even including freshly-made-on-spot option sans microwave), spotless washrooms (no showers), actual edible deserts and “happy hour” where they set up extra service for some flavour-of-the-day cocktail and better wine. While it is a bit dark for my liking, the lounge is kept clean even when pretty full and everybody working there is pleasant.
    Contrast that with POP, that offers very bare sandwiches, peanuts and fruits and has one tired stall for washroom. Saving grace is the personel that is very friendly and helpful and coffee is tasty.

    It is just a matter on which lounge does Priority Pass contract with – they don’t operate any, just provide acces to some.

  42. Can’t believe you left out the Skyteam Lounge at LHR terminal 4. Great food, great wine and spirits and free spa services. Worst club by far I’ve been to was PP lounge at HNL. A close second to worst is The Club at MIATerminal F. Awful stale sandwiches and celery. The funny thing is Virgin Atlantic uses this for their Business and F class passengers. This would make me downgrade to economy in a second

  43. This is one massive stitch up from Lucky. I think he has acquired a computer named J.A.M.ES (acronym for joint automated messaging editing system) that bangs out at least one post per day on OMAAT.

  44. Best: HKG. Tasty food, nice atmosphere. Also, BOG. So spacious. Bar service leaves something to be desired though.

    Worst: The Club @ ATL. Filthy, crowded, poor food choices, and staff that could not care less. Surprised no one else has mentioned it yet.

  45. Thank you for the reviews, James.
    Surprisingly pleasant PP lounges we have recently enjoyed: Siem Reap (REP) and Los Cabos (SJD), both spacious and extremely gracious, attentive staff, above average food.

  46. @ Alan..Come visit Edinburgh,…Next visit back to Alba soon probably on Eti but wondering how the Glasgow lounge compares to Edinburgh.10-30 years ago used to travel up and down from the “smoke” almost on a weekly basis and would look forward to enjoy a quiet early morning coffee in the usually empty Domestic Departure lounge ( believe now well gone)..simple things in life. Retired now in Chiang Mai but just got a new 15 month P.C. and intend to make good use of it.

    @James …Great topic and hope you can expand on it …say 100 best and worse….OMAT star rating…

  47. @Matt K. – The Club in ATL is crowded and on multiple afternoons I’ve been there has run out of beer. But it’s not even close to the worst. It has food. It has liquor. And a relatively clean bathroom. The IASS “lounge” in HNL has none of that.

  48. If you had been to Narita, they would be numbers 1-3 on the worst. They don’t have ANY food and tell you so on entry.

  49. @ Jerry – I only had time for one PP lounge when I flew out of LHR T4 so decided on the Plaza Premium Lounge as it was closer to my gate. It was crowded, but excellent.

  50. @ Laura -I generally agree as the quality of food at a made to order restaurant/cafe will generally be much better than a buffet that has been sitting there for hours.

  51. @ Roger N – completely agree. I used to avoid LGW for the main reason that the PP lounge would always refuse me entry even at 10am on a Tuesday in the middle of winter! Hardly a peak travel time. Things have improved significantly since they made The Grain Store restaurant accept Priority Pass.

  52. The restaurants are the best – the food at Bar Pulpo (owned by Movida) in Melbourne was so good!

    I was quite impressed by my first visit to the new Plaza Premium Lounge in Melbourne. The food options were not as many as the Qantas lounge but probably just as good quality. The booth seating in the dining room was reminiscent of the new Cathay design.

    The West Plaza Premium Lounge in Hong Kong also has pretty good food, with a ramen noodle bar type setup. But it needs more varied and comfortable seating.

    And of course the main drawback of any Plaza Premium lounge is there are always going to be crowded. I remember a few years ago giving up on trying to get into the East Plaza Premium Lounge in Hong Kong (the one near the low numbered gates) because the queue was more than an hour long.

  53. “Great topic and hope you can expand on it …say 100 best and worse….OMAT star rating…”

    I think it would be more interesting (and balanced) if James, Lucky, and Tiffany made a list and assigned their own independent score to each lounge, then use those scores (average for each lounge or total for each lounge) in a list. One person might love a lounge, a different person maybe not so much. Then we would get an interesting list from the best to the worst.

  54. @Madaket Millie – are you from ACK? if so, I mourn the passing of Hutch’s. That would have made a great PP restaurant….

  55. The PP lounges in Peru are pretty poor.

    The Lima domestic one is downright awful, stuffy, and overcrowded. But it is still quite a step up from the domestic terminal.

    And Juliaca is also pretty austere by any standard, but it is still a bit of a refuge from the rest of the airport.

  56. @James

    Caught a smile on my face when I saw the mention of the La Valette Club in Malta. That was the VIP lounge in the mid 90s when my family were diplomats in Malta.

  57. @James

    Some beautiful lounges in DEL and BOM also. Partially since PriorityPass is not so readily handed out by credit card companies.

  58. Best (or at least most interesting) PP option – the bar/restaurant choices at PDX, where you can grab a whiskey flight at House Spirits Distillery and then have a decent meal at Capers Cafe.

    Worst – The Club at DFW, which often sticks PP guests into a tiny, windowless room with seats for maybe 15 people. Even in the larger lounge rooms, the “food” is inedible, and the wine selection pure swill. Hopefully the situation gets better once the expanded Club opens. Though personally I wish PP would just start offering the $28 credit at Cool River!

  59. I feel like the gap between third-party “contract” lounges and airline lounges has narrowed a great deal in the last 15 years. When I first started using them (in London around 2005) contract lounges felt noticeably less premium and not worth the money. Now though, I find there are many priority pass lounges which are as good or better than the average airline lounge. Singapore is a case in point, where the DNATA lounge and new SATS lounges feel better than the average airline lounge and are even used by many prominent, well-regarded airlines. I have sometimes even chose a PP lounge over the airline lounge I had access to when flying business. For example, in SIN, I went to the Plaza Premium Lounge instead of TG’s Royal Orchid Lounge and in JFK T1 I went to the Air France lounge via PP instead of Lufthansa Business Lounge. Is the best PP lounge better than the best airline business class lounge? Probably not. But the average PP lounge is pretty close these days to the average airline business class lounge.

  60. the rating of the PP lounge depends on the alternatives

    the PP lounge in Puerto Vallarta is mediocre
    However, the terminal is jam packed with people sitting on the floor, no sit-down restaurants. It’s a nightmare.

    By comparison the PP lounge is heaven
    We were stuck there for 4 hours (our friends for 11 hours!)
    It made a horrific flight delay into something reasonable

    Ditto with the PP in Phuket
    The terminal is hot, no AC, no seats, filthy

    The PP was slightly run down but cool, quiet, simple but good food, free massages(right there on chair!)

    Again, heaven by comparison!

  61. After we walked into the Cathay Pacific biz class arrivals lounge (outside security) in Hong Kong and nearly screamed — tiny, few seats all occupied, no food, not even a bathroom inside the lounge (showers yes, but they direct you to the public toilets across the hall for anything else), we went across the hall to the Priority Pass Lounge and were quite pleased — and not just by comparison. It was fairly roomy, had some “booth” type seating for comfort and separation from other guests, a small but reasonable food supply even very early in the morning, and beer, wine and soft drinks complimentary. Fine for a couple of hours while we waited to transit from the 6:00 a.m. arrival at the airport to our cruise ship which wasn’t available until closer to noon.

  62. @ Laurel Wang
    In fact Australia is HOPELESS for credit cards linked to points. The major banks only offer Qantas or Virgin, Amex only gives lounge access to Amex Lounges. There is no SPG, Hyatt, IHG or Marriott cards ( consequently Australians are required to actually stay in hotels for status, same in many other countries).

  63. Best is Cadiz Tapas Bar at DXB T3!! A lot of space to sit (granted I was there on a connection at like 2am local time) and excellent hot food representative of the local cultures

  64. My best is Prime Class Lounge Muscat International, large with lots of seating. Also, great selection of food items several different type of oven fresh breads as well as a fruit bar. Worst Coral Premium Departure Lounge Phuket T2 very small and compact, food selection lacks taste.

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