BOOKED: Starlux, Philippine, And Hainan!

Last night I booked my first major review trip of 2020, which I’m excited to share the details of. I’ll talk about this trip in the order in which I booked/prioritized these reviews, rather than the order in which I’ll be traveling.

Starlux Airlines Business Class From Taipei To Penang

I’ve written extensively about Starlux Airlines, the new “luxury” airline that’s founded by the former CEO of EVA Air. I love everything about this airline (at least how they’re presenting themselves), and I can’t wait to fly with them.

Tickets finally went on sale yesterday for their first three routes to Da Nang, Penang, and Macau. I decided to book a roundtrip ticket from Taipei to Penang, given that this is by far their longest route, and I want to maximize the experience.

Starlux Airlines’ A321neo business class

The roundtrip ticket cost me ~$1,000, which isn’t bad when you consider that it’s nearly 10 hours in a flat bed.

One thing that has really surprised me is just how many tickets seem to have already been sold. I saw many dates where business class was fully booked, and on other dates the cabin was at least half booked.

I know there’s a lot of talk of this airline in Taipei, but were there that many people leaving their schedules open for a holiday in just a few weeks, or how have they sold so many tickets already?

Speaking of visiting Penang, it’ll be my first time, and I’d love a recommendation on which hotel I should review. I’m leaning towards either Macalister Mansion, a Marriott Design Hotels property, or The Edison George Town, a Hyatt Small Luxury Hotels of the World property. Any tips on which to pick? Both look great!

The Edison George Town

Philippine Airlines A350 Business Class To Toronto

Many of you have been asking for a review of Philippine Airlines’ A350 business class. I’ve flown their 777 business class between New York and Vancouver, but they have an all new business class product on their A350.

Philippine Airlines’ A350 business class

While there aren’t many good opportunities to redeem miles on Philippine Airlines (which the exception of through ANA), they have great business class fares when departing Taipei. So when I knew I’d be returning on Starlux Airlines to Taipei, the choice was obvious.

I booked a ~$1,200 one-way business class ticket from Taipei to Toronto via Manila, with the Taipei to Manila flight operated by an A321, and the Manila to Toronto flight operated by their new A350.

Hainan Airlines 787 Business Class To Taipei

I intended to review Hainan Airlines business class just last week from Beijing to Boston, but last minute they swapped the aircraft, so the flight was no longer operated by a 787 with their new business class seats.

Hainan’s new 787-9 business class

So let’s give it another try in the new year, and hope for better luck. I redeemed 50,000 Alaska Mileage Plan miles to book a ticket from Boston to Beijing to Taipei, with the first flight operated by a 787 with their new business class seats, and the second flight operated by a 737 (which will also be a new review for me).

I’ve heard great things about Hainan’s lounge in Beijing, so can anyone confirm that I’d have access to that if flying to Taipei? I know generally Taiwan flights are considered international for the purposes of the airport, so I just want to make sure that’s the lounge I’ll have access to.

I’ll of course be monitoring this flight, and if there are any last minute aircraft swaps, I’ll adjust my schedule again. Hopefully I have better luck this time.

Bottom Line

I’m excited to review all three of these products, in particular Starlux Airlines. When I knew I’d be returning to Taipei I figured the good Philippine Airlines fare was a no brainer. I’m hoping to have better luck this time with Hainan as well…

Anyone have predictions for any of these experiences?

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Lakesider Guest

Every year I travel between LHR and MNL once or twice and every year I find PAL too expensive and end up using SIA.

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Kyle New Member

Hey Ben, sounds like a great trip! Any plans in Boston, or just a positioning flight? If you have time in the city, curious what you're thinking for hotel. You could also consider doing an event with readers and/or the travel scene here.

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Michael Han Guest

where did you buy the Starlux Tickets - cant find a link

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Noah Bowie Guest

Still waiting on the new ANA business class review

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HueyHuey Guest

As others have pointed out, the transfer situation in MNL is sketchy at best. I've taken advantage of the amazing TPE-YYZ J fares with PAL a handful of times and I can tell you that you arrive in T2 and have to transfer to T1. The very first time I did it, I went through transfer customs and the agent waved me forward ... like out of the terminal. I then had to find a PAL shuttle going between T2 and T1 out in the drop-off area, get on, then ride to the drop-off area for T1 and go through security and customs AGAIN. It was a complete joke, but I learned on my second trip through that the agent in T2 maybe wasn't on his "A-game" and had incorrectly waved me forward when they should have waved me to a side room where they corral transfer passengers (50-50 if the AC is working in that room btw) and move them directly to T1 without having to go through customs again. Oh the joys of NAIA (Manila Airport)! As far as the A350 flight, the soft product was amazing when they launched ... but has taken a noticeable dip since. For food, I really recommend trying to stay with the Filipino options, as the western options are sub-par in my opinion (maybe breakfast is an exception). The crews are always friendly but load factor plays a huge role, IMO and it seems PAL crews are less equipped to deal with busy services. Nothing on the level of most NA carriers, though. You'll have a great experience with the crew, I next to promise it. The hard product is fairly new on the A350 and still in good shape although I personally don't like the automatic inflate seats ... they allow you to customize your support under the seat using air pressure, but it never feels right, and often makes noise when you're trying to sleep by auto adjusting your position. Anyway, enjoy the trip! (Super jealous of you travelling to Penang, my favourite place on earth!)

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Meet Ben Schlappig, OMAAT Founder
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