While domestic upgrades are nice, upgrades on long haul flights are even nicer. Having a flat bed on an overnight transoceanic flight makes all the difference between arriving exhausted and arriving well rested.
If not outright redeeming miles for an award ticket, there are sometimes opportunities to use miles or upgrade instruments to score a business class seat. In this post I wanted to take a closer look at American Airlines’ systemwide upgrades, which AAdvantage elite members can earn.
In this post:
American Airlines systemwide upgrade basics
One of the most popular perks of American AAdvantage Executive Platinum and Platinum Pro status is the ability to earn systemwide upgrades.
You’re not issued these automatically anymore, but rather they’re offered as part of American’s suite of Loyalty Point Rewards. In this post I wanted to look at just about everything you could need to know about systemwide upgrades, including how you can earn them, how you can redeem them, and more.
How do you earn systemwide upgrades?
With the American AAdvantage Loyalty Points system, systemwide upgrades can be selected as Loyalty Point Rewards:
- Upon earning 175,000 Loyalty Points, Platinum Pro members can select up to two systemwide upgrades as their Loyalty Point Rewards benefit
- Upon earning 250,000 Loyalty Points, Executive Platinum members can select up to four systemwide upgrades as their Loyalty Point Rewards benefit
In both cases there’s an opportunity cost to doing so, since there are other selections you could make (including redeemable AAdvantage miles, which many will prefer). Note that there are several higher thresholds at which you can earn even more systemwide upgrades, as American’s Loyalty Point Rewards system has thresholds all the way up to 5,000,000 annual Loyalty Points (though I can’t imagine many people will achieve that!).
Keep in mind that your Loyalty Points total resets every program year. The Loyalty Points program year runs from the beginning of March until the end of February of the following year.
On top of that, American AAdvantage Million Miler members receive four systemwide upgrades when reaching two Million Miler status, and for every Million Miler threshold after that.
When are systemwide upgrades deposited?
Systemwide upgrades are deposited into your account almost immediately after you select them as your Loyalty Point Rewards benefit, or within a couple of days of reaching a Million Miler elite threshold tier.
When do systemwide upgrades expire?
American AAdvantage systemwide upgrades are valid for one year from the date of issue. One important thing to keep in mind is that there’s often a long window where you can select your Loyalty Point Rewards, so there’s value to not making a selection right away. That way you can potentially use a systemwide upgrade for well over a year from when you pass an elite threshold.
Note that the expiration date is simply the date by which you have to confirm the upgrade. You can use a systemwide upgrade for travel after the expiration date, but only if you can confirm the upgrade. Often finding confirmable upgrade space can be challenging.
Which airlines can systemwide upgrades be used on?
The most popular way to redeem systemwide upgrades is for flights on American and American Eagle. To have the easiest time redeeming them, you’ll want the flights to be both operated and marketed by American.
It’s also possible to redeem systemwide upgrades on British Airways in a limited capacity. There are quite a few terms associated with this (these can’t be waitlisted, at least one segment has to be on American, if you want to upgrade to business class you have to book premium economy, etc.), so see this post for more details.
Can you gift systemwide upgrades to others?
Yep, you sure can. You can gift systemwide upgrades to friends, family members, etc. The member with the systemwide upgrades would simply have to make the request, using the confirmation code and name of the traveler.
What fare classes are eligible for systemwide upgrades?
When flying on American Airlines, you can use a systemwide upgrade for any of the following:
- To upgrade from economy or premium economy to business class
- To upgrade from business class to first class
- On domestic two cabin flights, you can use them to upgrade from economy to first class
All paid (non-award) economy, premium economy, and business class fare classes are eligible for systemwide upgrade usage. Even basic economy tickets can be upgraded with systemwide upgrades.
For how many segments are systemwide upgrades valid?
Each systemwide upgrade can be used to upgrade up to three segments on a one-way itinerary.
Can systemwide upgrades be used at the time of booking?
Systemwide upgrades can be used to confirm an upgrade whenever there’s confirmable upgrade space, so in theory yes. The catch is that American is quite stingy with making upgrade seats available in advance.
How can you search systemwide upgrade availability?
You can search systemwide upgrade availability directly on aa.com. Just search the flight you want, and if there’s any confirmable upgrade space you’ll see “Systemwide upgrades” written at the bottom left of the flight details. Note that this will only show if you are logged into your account and you have systemwide upgrades available.
You’ll also want to click on the “Systemwide upgrades” link to see which class the upgrade is valid for. For example, on a plane with both business and first class, it could be that there’s upgrade availability from economy to business class, but not from business class to first class.
Which fare classes need to be available to confirm an upgrade?
If you want to use a systemwide upgrade then you should be looking for either the “A” or “C” fare class:
- You need the “A” fare class to upgrade from business to first class on American’s 777-300ERs and A321Ts
- You need the “C” fare class for all other upgrades, including from economy to business class, and from economy to first class on two cabin domestic flights
Note that in reality the inventory actually comes from a subset of those classes. That’s to say that a flight could have the “C” fare class available, but it doesn’t work for upgrades. In other words, you’ll definitely only confirm an upgrade if the above fare classes are available, but even if they’re available, that’s no guarantee.
This is an area where a paid subscription to ExpertFlyer can come in handy, as this shows upgrade space on American, and even lets you set alerts.
How do you apply systemwide upgrades?
Historically, the only way to apply systemwide upgrades has been by phone. Fortunately that’s something that has improved as of 2024, as it’s finally possible to apply systemwide upgrades online, whether through aa.com, or the American mobile app. If you have at least one systemwide upgrade in your account you should see the option when going through the booking process — just follow onscreen prompts.
If you choose to apply systemwide upgrades by phone, there are two ways you can go about it
- Book your ticket online, and once the reservation is ticketed, call American to apply the systemwide upgrade; keep in mind that the systemwide upgrade can only be applied once the ticket is issued
- Book by phone and the agent can apply the systemwide upgrades directly
When do waitlisted systemwide upgrades clear?
In the event that your upgrade doesn’t clear at the time of booking, you can waitlist it. A waitlist could clear at any point, up until the gate. It could clear a day after you book, a week after you book, a month after you book, or an hour before you fly.
As you might expect, upgrades are generally clearing closer and closer to departure, as American is doing everything it can to sell premium seats before upgrading people (this includes even selling cash upgrades to those who are waitlisted).
How are systemwide upgrades prioritized?
If an upgrade doesn’t initially clear, it will be prioritized in the following order:
- First by elite status level
- Then by upgrade type (with systemwide upgrades and mileage upgrades getting highest priority)
- Lastly by your rolling 12-month total of Loyalty Points
How does systemwide upgrade priority work for companions?
If a companion is traveling on the same flight as you, then they can receive your higher upgrade priority, even if you’re not traveling on the same reservation. This higher priority doesn’t apply if you’re gifting them an upgrade, and they’re not traveling on the same flight as you.
Can systemwide upgrades be used for premium economy?
American has premium economy on all Boeing 777s and Boeing 787s, though you can’t use systemwide upgrades to upgrade to premium economy. Rather, you can still use them to upgrade from economy to business class, which is probably a good thing (in terms of upgrades from economy to business class not requiring two upgrade instruments).
Are there fees for using systemwide upgrades?
There are no fees or co-pays when redeeming American systemwide upgrades, with one exception. If you’re departing the United Kingdom and your travel originates there, you’ll be on the hook for the difference in the UK Air Passenger Duty (APD) between the cabin you booked and the cabin you’ll fly.
Maximizing odds of American systemwide upgrades clearing
How do you maximize your odds of systemwide upgrades clearing with American? Back in the day you were primarily competing with business travelers, while nowadays premium leisure demand is through the roof, so upgrades can be hard to clear at times. Below are a few considerations.
Choose planes with larger premium cabins
American is wildly inconsistent when it comes to the size of its business class cabins. Looking at the wide body fleet:
- Boeing 787-8s have 20 business class seats
- Boeing 787-9s have 30 business class seats
- Boeing 777-200ERs have 37 business class seats
- Boeing 777-300ERs have eight first class seats and 52 business class seats
Admittedly American tends to fly its planes with larger premium cabins to destinations that also have the most premium cabin demand. However, there’s no denying that the 787-8 has an unusually small premium cabin, so can also be tricky in terms of upgrades. Personally I’d try to avoid waitlisting upgrades on the 787-8, since you’re competing for so few seats.
There will be plenty of expectations, but I like my odds of upgrades much more on the premium heavy jets. What’s also exciting is that American is rolling out some ultra-premium aircraft in the future — American has 787-9s coming soon with 51 business class seats, including American’s new business class. American will also retrofit its 777-300ERs to eliminate first class, and in the process, the planes will get 60 business class seats.
Look at seat maps when you book
You’ll want to look at both the seat map for the cabin you’re trying to upgrade to, as well as the seat map for the cabin you’re booking. For example, say you’re trying to upgrade from economy to business class on a Dallas to London flight:
- Look at the business class seat map, to get a general sense of how many seats are available to upgrade to (though this won’t always accurately reflect the number of people booked)
- Look at how many seats are occupied in Main Cabin Extra, premium economy, etc., because it’s possible that at least some of these people are also elite members looking for an upgrade
This isn’t fool proof, but the emptier the seat maps, the better your odds.
Avoid Dallas
Every airline has a hub where there are a disproportionate number of elite members, and therefore upgrades are disproportionately difficult. For Delta that’s Atlanta, for United that’s San Francisco, and for American that’s Dallas.
In general you’ll have a tougher time clearing an upgrade out of an airport like Dallas than out of an airport like Chicago or New York, where there aren’t as many “hub captive” flyers.
The longer the flight, the tougher the upgrade
This isn’t true across the board, but you can expect that upgrades are going to be toughest on the longest and most premium flights.
Admittedly American doesn’t operate that many ultra long haul routes, but you can generally expect that Los Angeles to Sydney or Dallas to London will be a tougher upgrade than Boston to London, for example. After all, the longer the route, the more people are willing to pay to avoid being in economy.
Pick your flight times & dates carefully
If you want to upgrade on a long haul flight, try to travel mid-week. Tuesday and Wednesday in particular are great days to travel long haul, since few business travelers fly between continents on those days.
For routes that are also largely leisure oriented, seasonality also matters. An upgrade to Spain is going to be much easier in December or January than in July or August. Similarly, an upgrade to Brazil is going to be much easier in August or September than in December or January.
Consider seasons, business travel trends, etc.
Bottom line
American Airlines Executive Platinum and Platinum Pro members can earn systemwide upgrades through the Loyalty Point Rewards program. Personally I don’t generally select these as my choice, as I’d rather earn redeemable miles. There’s simply not enough upgrade space that’s confirmable in advance, and I don’t like waitlisting upgrades. Furthermore, some oneworld partners offer a better premium experience.
However, others get lots of value out of these, and are happy to waitlist. For those who are trying to redeem systemwide upgrades (or are considering selecting them as rewards), hopefully this is a useful rundown of how they work.
If you’ve used American Airlines systemwide upgrades, what was your experience like?
I have 1 evip expiring this month. Not more travels at this time yet. I ended offering to a kid that has never flown in business. sadly, it is only internal flights. Couple years ago, I ended giving away 2 of them. I am located in Dallas and I truly dont have any issues using the upgrades when departing from DFW. I travel often to Japan and I have been upgraded to Business 6/7 times...
I have 1 evip expiring this month. Not more travels at this time yet. I ended offering to a kid that has never flown in business. sadly, it is only internal flights. Couple years ago, I ended giving away 2 of them. I am located in Dallas and I truly dont have any issues using the upgrades when departing from DFW. I travel often to Japan and I have been upgraded to Business 6/7 times in last 12 months, internally I have been upgraded 90% of the time this year. However, my expectation: I am not getting an upgrade. I get ready to be in economy every single time. It is AA and now that they sell these upgrades to everyone and gift them to pilots, I dont expect to get upgrade.
In Ben's summary, he noted the key issue: availability. You've been warned.
Really good. I used SWUs twice between LAX and SYD. But I rarely see SWUs as a PPRO. I wish there was a way to buy them from other flyers who have expiring ones. Or maybe if American offered an options market style SWU for $200 that were use it or lose it within 30 days.
I like LAX HND both directions for mileage co pay upgrades or in app offers in Jan/feb. The worst luck I’ve had is PHL ZRH. I’m 0 for 6 on that route.
I’d love to know how many readers here choose the SWUs over the other options. I’d love to get and use them if there was a decent chance to apply them immediately after booking, but that doesn’t seem to be the case.
Or are people using them in conjunction with a backup flight booked directly into J, then cancelling and using the backup instead if they don’t clear?
I ended up giving some away to a travel blogger and having a couple expire. I'm unwilling to pay multiple thousands of dollars to fly AA business to Europe but some people feel differently.
"This is an area where a paid subscription to ExpertFlyer can come in handy, as this shows upgrade space on American, and even lets you set alerts."
Do you mean that ExpertFlyer shows the upgrade subset of availability or all C class?
Even using SWUs for a domestic flight it's rare they will clear when you go to apply the SWU. Even with a wide open seat map SWUs get waitlisted. One drawback is that any cash upgrade offer goes away. So if there's a generous upgrade offer not only will you likely not make good use of the SWU there's a good chance others will which means less chance of any upgrade clearing. I used one...
Even using SWUs for a domestic flight it's rare they will clear when you go to apply the SWU. Even with a wide open seat map SWUs get waitlisted. One drawback is that any cash upgrade offer goes away. So if there's a generous upgrade offer not only will you likely not make good use of the SWU there's a good chance others will which means less chance of any upgrade clearing. I used one for MIA/SAN the day after Thanksgiving, a MAX738, it did not clear until T-4. I got the only open seat. I'd rather take the miles for elite awards.
Longtime EXP and have always selected SWU's as my loyalty option. Have almost always cleared LAX to LHR and back. However, this year I have not cleared on most of my flights due to the (dirt) cheap cash upgrade offers being offered to all travelers. Once I waitlist for the SWU I am no longer offered these cash upgrades. I've put in for SWU's into almost empty 777-3 business class cabins a couple of weeks...
Longtime EXP and have always selected SWU's as my loyalty option. Have almost always cleared LAX to LHR and back. However, this year I have not cleared on most of my flights due to the (dirt) cheap cash upgrade offers being offered to all travelers. Once I waitlist for the SWU I am no longer offered these cash upgrades. I've put in for SWU's into almost empty 777-3 business class cabins a couple of weeks out and watched the cabin fill up shortly before departure day. Pretty disloyal to AA's best customers and am reconsidering options for 2025 in terms of benefits to select (already hit 250k LP's due to flying and CC spend) and carrier strategy going forward. I like what United is doing in terms of premium offerings, so may give them a shot and can always come back to AA as Lifetime PLT if they are not better. AA's domestic planes are horrible, United's seem to be much better.
Thanks - this is really useful. May be helpful to clarify that while the SWU holder/AA Elite can use SWUs on basic economy tickets in their own name, they can only use them on basic economy for friends/family with AA Elite status as well. Non-status holders wishing to use their friend's SWU must be booked in Economy (confirmed this with AA help desk yesterday).