Do US Airlines Deserve A Government Bailout?

Update: See here for the latest letter from US airlines to Congress.

The New York Times has an opinion piece published today by Tim Wu about why we shouldn’t feel sorry for US airlines. He argues that we should make demands of airlines about how they treat their customers and employees before providing them any sort of assistance.

I wanted to share my take, because I find the argument to be interesting, though I’m not sure there’s a logical solution here.

US airlines haven’t saved for a rainy day, and that’s on them

Wu argues that airlines have spent the past several years making billions of dollars through a series of mergers and customer unfriendly policies. He uses American Airlines as an example:

  • In 2015 the company reported $7.6 billion in profits, and it has earned billions per year in profits ever since
  • American CEO Doug Parker even bragged in 2017 about how he didn’t think the company was ever going to lose money again
  • Between 2014 and 2020, American Airlines has blown through most cash reserves through stock buybacks, which have amounted to more than $15 billion
  • The company has heavily financed new planes, meaning American has more than $30 billion in debt, which is more than five times the company’s current market value
  • They’ve done that in lieu of building up cash reserves, in lieu of settling labor disputes with employees, and in lieu of investing in a better product

American Airlines hasn’t exactly been saving for a rainy day

Should airlines be given conditions for a bailout?

The argument is essentially that taxpayers bailed out US airlines during bankruptcy years ago, and now US airlines are looking for another bailout, all while they’ve largely deteriorated service. We can all agree that having a robust air travel market is essential for our economy.

Wu argues that before any assistance is provided, we must demand that:

  • Airlines cap change fees at $50; the argument is that high change fees are a drag for the economy, since they make travel less flexible
  • Baggage fees be tied to some ratio of costs
  • Airlines stop installing smaller seats
  • Airline ownership structures change, so that the same shareholders no longer have large stakes in several major airlines

I don’t feel sorry for airlines, but…

I 100% agree with the general sentiment above, though I’m not sure there’s any practical way to hold airlines accountable, and I think the proposed solution would do more harm than good.

Airlines are financially irresponsible, and so are most companies

To me it’s mind-boggling so predictable that these huge and profitable companies can’t weather a storm for a few months. Obviously most people didn’t see something like this coming, and in many ways it’s unprecedented. But still, when you’ve been making record profits for years, you’d hope that companies would be saving up for a rainy day.

But that’s not really how big corporations in our country work.

Management is incentivized by stock market gains, and the investors don’t love if a company keeps tens of billions of dollars sitting around. They’d rather something be done with that. Often leaders aren’t incentivized to do what’s fiscally responsible, they’re incentivized to do what maximizes short term stock value.

But isn’t that general sentiment true across so many aspects of our society? Our government struggles to balance budgets (political party aside). Larger corporates are financially irresponsible. Even many Americans making “good” livings are largely living paycheck to paycheck, because they spend what they earn.

In other words, airlines are like most other parts of our society.

Can the government really regulate what’s good for consumers?

My biggest point of disagreement with this argument is that I don’t think the government regulating most aspects of aviation will help in any way. Are there aspects of the airline industry I don’t like? Absolutely.

I’d love to see competition expanded even further long-term, but I think most of these regulations would have the opposite effect.

I’d argue the variety of business models among airlines in the US is actually good for consumers, including those airlines that are largely fee-driven:

  • On one end of the spectrum you have Southwest, which has no change or cancelation fees, and which offers two free checked bags; their fares generally aren’t cheap, though
  • On the other end of the spectrum you have Allegiant, Spirit, Frontier, etc., which have tight seats, charge for everything, and have fares that are sometimes similar to what you’d expect to pay for a bus ticket
  • Right in the middle you have airlines like Delta, which have high change fees and also have high checked bag fees, but it’s a company that’s loved by many, and which fundamentally does what they can to treat consumers right

Airlines with high fees aren’t necessarily a bad thing

My point is, are there things I’d like to see US airlines change? Absolutely. But trying to cap baggage or cancelation fees would only kill the business models of ultra low cost carriers, and they’re unarguably a positive contribution to the US airline industry.

Without high fees and small seats, there is no such thing as Spirit.

I’d like to see regulations that protect consumers from deceptive practices and give them rights in the case of flight delays and cancelations. Personally I don’t want to see airlines regulated so that the market doesn’t allow them to offer a differentiated product, though.

Do airlines deserve aid?

Then there’s the question of whether airlines deserve aid in this situation, or whether they should all just file for bankruptcy and go through that process.

Obviously the airline industry employs hundreds of thousands of people and is a vital part of the economy. Initially the airline industry is being disproportionately impacted by this.

However, with how things are progressing, just about the entire economy is suffering. What about restaurants and other small and large businesses that are being forced to close? They’re doing every bit as bad as airlines.

This raises an overall societal question that I don’t have the answer to — should relief come to individuals before it comes to large corporations? Should it come to small businesses before it goes to big businesses?

Delta was among the first US airline to ask for government aid

Bottom line

This is obviously a disastrous situation for everyone. As this continues to unfold, it’s not just tourism that’s being hit hard, but a vast majority of businesses.

I don’t know the answer of whether airlines should get aid from the government, especially before individuals do. I’d note that at the same time, the hotel industry is asking for even more aid, as is Boeing.

What I do know is that many large corporations aren’t actually financially responsible — the airlines should have been saving up cash reserves for a rainy day, but that’s not something that excites investors, and therefore airline executives have no incentive to do so.

Furthermore, while there are aspects of airline operations I don’t like, I don’t fundamentally think the government should regular change fees, seat size (other than what’s required for safety), etc. To me that only reduces competition, and reduced competition will lead to higher airfare long term.

What do you think — should we feel sorry for airlines? Should the government step in and help? If so, should consumers/taxpayers “demand” anything in return?

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Katie Guest

If the airlines receive a CASH bailout from our taxpayer CASH dollars, then I want to receive a CASH refund of the trip that I have to cancel in May due to a shelter-in-place order. I DO NOT want to receive a voucher. My trip is cancelled, and I am not going to be able to reschedule it for a later time. The airlines should be required to refund any pre-purchased flights with CASH and no change fees if they are going to receive a CASH bailout. A voucher for future travel with a year restriction on it does me no good at this point!!!

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Ellen Guest

Airlines increasingly treat us like crap. Flying is miserable. It's so miserable that it makes people angry, depressed, and sometimes (with the wrong frame of mind) violent. It's a horrible system that is such a disgrace from the way it used to be - so NO, they deserve nothing. Let them fail. I am so incredibly sick and tired of how airlines treat us I WANT them to fail! Why should my taxpayer money be used to save their greedy asses?

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Scott Beckstrand Guest

My wife and I have been saving and planning our trip to Bavaria to see the Passion Play for over two years. We finally made our reservations in February before the virus became a pandemic (or any emic). The Passion Play has been rescheduled to 2022, two years from now. But will Delta refund us the money? No. We can get a credit, but the credit is only for one year. Hotels and other venues have refunded all monies, but not the Delta. The response - Sorry. So my response to wanting my tax money. Hell NO!

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Joseph R Pacelli Guest

I purchased a ticket on delta to Tokyo for this April prior to any knowledge of Coronavirus. Now when I call the airline they say they can give me credit which must be used within one year of my purchase date. Which is by the end of this year and I know I can't plan another vacation this year. I ask them about a refund and they say unless the flight is cancelled they only do credit. So if I don't use this credit I lose it. So why should we bail them out if they aren't going to refund consumers if all flights are not cancelled? If they agree to refund every ones flights who wants a refund, then yes I can understand a bail out.

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Nick Guest

They should absolutely not be bailed out. What is this nonsense? If they don't have a rainy day fund, that's on them. In the event that they do get a bailout (which they probably will), the government should match whatever the CEO and CFO personally contribute to their company. There has to be some level of accountability for the poor decisions.

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