Review: American Airlines First Class To Hawaii
FROM: LAX
TO: HNL
CABIN: First
DATE: March 2022
REVIEW RATING:
SEAT MAP: A321-200neo
BEN SAYS: While a standard domestic first class product to Hawaii is pretty unmemorable, a great crew, a return of pre-pandemic service, and upgrades easily clearing, made this a great flight.

After flying from Tampa to Los Angeles in American’s A321neo first class, and then spending the night at the Hyatt Regency LAX, it was time to fly from Los Angeles to Honolulu the following morning. Since this flight was also on the American Airlines A321neo in first class, I don’t think it makes sense to do a full review of the flight, since it’ll be very similar to the review I just published.

Rather I’ll just focus on some of my key takeaways from this flight, which departed LAX at 8:15AM, and got to Honolulu at 12:22PM.

The American Airlines LAX airport experience

It has been a couple of years since I’ve flown through LAX Terminal 4, and it was exactly as I remembered it. We got to the airport at around 6:30AM, and security took around five minutes to clear, so that was easy.

LAX Terminal 4

We visited the Admirals Club — access isn’t included with a ticket, but I’m a member thanks to the Citi® / AAdvantage® Executive World Legend Mastercard® (review). The club was busy but not overcrowded.

LAX Terminal 4 Admirals Club

One nice thing about having access to the club is that we could get Hawaii PreClearance wristbands. While Hawaii is dropping all domestic travel requirements later this month, currently you still have to fill out a pre-travel form, and show proof of vaccination or a negative test. The Admirals Club agents were able to verify our documents and give us wristbands, allowing us to bypass any entry formalities on arrival.

American Airlines Hawaii PreClearance wristband

Boarding was scheduled to start at 7:30AM from gate 46B, and indeed that’s exactly when it started. Funny enough, this was exactly the same gate we arrived at the evening before, as we flew the same plane all the way from Tampa to Honolulu.

American Airlines departure gate LAX

The same old American Airlines domestic first class

It’s always hard to judge hard products to Hawaii, since airlines fly a combination of narrow body and wide body aircraft to the islands. Last time we flew to Hawaii on an American 777 with reverse herringbone seats, while this time we had the standard domestic configuration.

American Airlines A321neo first class
American Airlines A321neo first class

The only difference from the evening before was that there was some bedding. I believe this is the standard long haul premium economy Casper bedding, with a small pillow and a somewhat scratchy blanket. Still, it’s better than nothing.

American Airlines first class pillow & blanket

Obviously this wasn’t the ideal product for a 5hr55min flight (we had very strong headwinds, so the flight was a bit longer than usual), but at least it was a daytime flight, so we were wide awake.

A fantastic American Airlines crew

Service can make such a difference in terms of the experience one has on a flight, and this crew was lovely. I felt like I won the lottery, because this was my second American Airlines flight in a row with a good crew.

A special shoutout to the male flight attendant who was working in economy (I didn’t get his name), but still managed to entertain all passengers. Hawaii has travel forms that passengers have to fill out, and as usual, many people didn’t bring pens with them. This is often an issue, and typically crews proactively make announcements that they don’t have any extra pens.

That wasn’t the case here. The flight attendant proactively got on the PA to offer passengers pens:

“If you need a pen, you’re in luck. I brought my vintage hotel pen collection, so just let me know if you need one.”

He provided hilarious commentary as he distributed the pens. “Ohhhh, Ramada Las Vegas, you’ll love that one.” He also came up during descent to thank me and one other passenger for our loyalty, which was a nice touch. Since there were only 80 people on the flight he said “next time make sure you bring some friends too, we have empty seats.”

While the first class crew was great, this guy really stood out, and made the flight more memorable. Often little positive interactions like this can have such an impact on one’s perception of a flight.

American Airlines first class breakfast to Hawaii

As you’d expect, breakfast was served on this flight. There were pre-departure drinks of choice, and we both had water.

American Airlines first class pre-departure water

After takeoff warm towels were distributed. I think this is the first warm towel I’ve received on American Airlines in over two years, so that was pretty exciting?

American Airlines first class hot towel

Drinks were offered next — I had water and coffee.

American Airlines first class coffee & water

There were two breakfast options — either a fruit plate or an omelet. We selected one of each. Then there was the choice of a croissant, biscuit, or cinnamon roll.

I had the fruit plate, which consistent of melon, pineapple, strawberry, and blueberries. Then there was a side of greek yogurt, and some granola.

American Airlines first class breakfast

The omelet didn’t exactly have great presentation, but Ford said it was otherwise pretty decent. It came with a side of greek yogurt, plus a fruit plate.

American Airlines first class breakfast

Before landing a snack basket was passed around, with a variety of snacks from brands you’ve probably never heard of.

American Airlines first class snacks

A long American Airlines flight without Wi-Fi

Usually one of the best parts of flying with American is the Viasat Wi-Fi, which is among the best in the industry. Unfortunately this doesn’t work over most of the Pacific, so most of the flight didn’t have Wi-Fi. Due to very strong headwinds we first flew up toward the Bay Area, before starting our Pacific crossing. So we ended up having about an hour of Wi-Fi, and usage of Wi-Fi was even free.

American Airlines free Wi-Fi

American also has streaming entertainment, though we just downloaded some of our own shows, and I did some (offline) writing for much of the flight.

Stunning views on approach to Hawaii!

When you fly from the mainland to Hawaii you’re over the Pacific for around five hours, so it’s exciting when you finally see land. Flying to Oahu you first pass some other islands. I think below that’s Maui… or maybe Molokai?

View approaching Hawaii
View approaching Hawaii

Soon enough we were over Oahu, and even flew past the airport, before turning back toward the airport.

View approaching Hawaii
View approaching Hawaii

Hi, reef runway!

View approaching Honolulu Airport
View approaching Honolulu Airport

Hi, Kalaeloa Airport!

View approaching Honolulu Airport

We ended up landing in Honolulu a bit behind schedule due to the strong headwinds, but fortunately the arrivals experience was otherwise quick. Parking across from a Japan Airlines Boeing 767 sure made me miss Japan!

Arriving at gate in Honolulu

As we deplaned we had a nice view of the American A321neo that flew us safely all the way from Tampa to Honolulu.

American A321neo in Honolulu

Thanks to the Hawaii PreClearance wristbands we had, we were immediately on our way to the Four Seasons Oahu at Ko Olina, which we were looking forward to visiting.

Bottom line

All things considered we were very happy American Airlines flyers on this trip. Our upgrades cleared on both segments in advance, we had friendly crews on both flights, and it was nice to see a return of American’s (admittedly not great) pre-pandemic catering.

Ultimately there’s a huge amount of inconsistency when it comes to the products offered between the mainland and Hawaii. On some routes you’ll find that airlines offer flat beds with direct aisle access in first class, while on other routes it’s just a standard domestic experience.

Lastly, while I of course prefer a routing where I can get a flat bed to Hawaii, I otherwise really enjoyed this routing. Flying from the East Coast to the West Coast in the evening, having a quick overnight, and then flying to Hawaii the next morning, really broke up the journey and made it more pleasant. I’d repeat a routing like this in a heartbeat.

If you’ve flown American first class to Hawaii, what was your experience like?

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sunviking82 Guest

We had great AA flights from PHX to the big island in the fall of '21. First class experience similar to yours except no hot meals at that time and due to our noon departure time, lunch was served. Our return flight was in coach but had an exit row and no one in between us so were able to stretch out. I think AA has stepped up service during the past few years and seeing a more consistent product. I hope that continues as they are my airline of choice out of PHX. Starting the new year flying back from MSY via DFW in first class on an A321 and Flagship Business on a 787-9. Hope it's starts off on the right foot for the new year! Happy 2023!

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sir sach Guest

The thing that bothers me the most is that if you buy a first-class ticket, you shouldn't have different planes flying on the same route. Keep it consistent and I don't think it's right for them to put you on a 321neo first class when the flight is that long. If someone is paying for first class, 1) they want to know what they are paying for 2) no one wants to pay first class for a sub-par looking first class

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Chris Guest

Thank you for the thoughtful, detailed review. This was a great read as my wife and I are taking our first trip to Hawaii next year and decided to splurge for 1st class, to make the flight much more enjoyable. We are both excited to be able to take that journey and know that it will be a very comfortable flight. Thanks for taking the time to put this review out there!

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Sherrie Brown Guest

We fly American to Hawaii every year First class, I get our tickets in Late Dec Price is awesome. We fly from from Phx To Honolulu, And are treated like Royalty!! We always get the same seats, We have great legroom, We are offered cocktail of your choice after take off, nice hot towel, Served Hot mixed nuts, Our lunch choice has been a bit different since pre covid but has gotten up to where they use to be, We had the pasta meal with salad , a Roll, wine of your choice red or white, Dessert was awesome…. Hot Fudge sundae… was great, we settled in got our blanket n pillows had another glass of wine and watched a movie on my tablet,,,, Flight attendants were Great,,, It was on the 321 Neo I believe…. Was a Perfect flight including our overnight return flight a week later…. Can’t wait to fly to hawaii this year!!!

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Bols59 Member

I'm glad to be telling you this long after your flight, but Southwest serves Brownie Brittle as one of their inflight snacks on their... wait for it... 'enhanced' flights. 'Enhanced' meaning the flight is over three hours, or something like that. And to say the omlette lacked presentation is an amazing way to break the awful truth to anybody who saw the pic. Truly, an omlette only a hungry person could love.

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