I booked the Park Hyatt Melbourne using Points + Cash for our two night stay. The Park Hyatt is a Category 5 property, making the cost 10,000 Gold Passport points plus $125 per night. Hyatt allows Diamond Suite Night Awards to be applied on Points + Cash bookings, so I redeemed one of those to confirm a Park Suite for our stay.
We took a taxi from the airport to the Park Hyatt, which took a bit over 20 minutes.
The Park Hyatt has a great location right near the heart of Melbourne. The exterior is gorgeous, as feels residential.
Park Hyatt Melbourne exterior
Park Hyatt Melbourne entrance
Park Hyatt Melbourne entrance
The lobby is quite “grand,” with large pillars, a two-floor atrium, and dark finishes. It really feels more like a Grand Hyatt than a Park Hyatt, which, on second thought, is the case throughout the hotel.
Park Hyatt Melbourne lobby
Park Hyatt Melbourne lobby
Park Hyatt Melbourne lobby
The associate that helped us at check-in was friendly, and informed us that we had been further upgraded from a Park Suite to an Ambassador Suite. She confirmed all of our Diamond benefits, and also gave us a letter outlining the Park Club benefits. Most Park Hyatts don’t have club lounges, though there are a few exceptions, including this property.
Park Hyatt Melbourne welcome letter
Our suite was on the 14th floor, room 1467.
Park Hyatt Melbourne hallway
It was located at the far end of the hall and featured double doors, which is how you know you have a nice room. 😉
Park Hyatt Melbourne Ambassador Suite entrance
Park Hyatt Melbourne floorplan
The Ambassador Suite was huge. At the entrance was a massive living room, which featured a desk in the far corner, a couch along with two chairs and ottomans in the center, and then a dining table with four chairs on the other end of the room.
Park Hyatt Melbourne Ambassador Suite living room
Park Hyatt Melbourne Ambassador Suite living room
Park Hyatt Melbourne Ambassador Suite dining room
Park Hyatt Melbourne Ambassador Suite living room desk
Park Hyatt Melbourne Ambassador Suite living room
Waiting on the living room table was a small welcome amenity, consisting of a half bottle of red wine and a couple of mini strawberry tarts.
Park Hyatt Melbourne Ambassador Suite welcome gift
The view from the living room was beautiful, as it looked out over the downtown area of Melbourne.
Park Hyatt Melbourne Ambassador Suite view
A set of sliding doors connected the living room to the bedroom. The bedroom featured a king size bed, another desk, and a chair with an ottoman.
Park Hyatt Melbourne Ambassador Suite bedroom
Park Hyatt Melbourne Ambassador Suite bedroom
Park Hyatt Melbourne Ambassador Suite bedroom desk
Park Hyatt Melbourne Ambassador Suite bedroom chair
There was a flat screen TV opposite the bed.
Park Hyatt Melbourne Ambassador Suite bedroom TV
The bathroom was massive as well, with double sinks, a walk-in shower, and bathtub.
Park Hyatt Melbourne Ambassador Suite bathroom
Park Hyatt Melbourne Ambassador Suite bathroom
Park Hyatt Melbourne Ambassador Suite tub
Park Hyatt Melbourne Ambassador Suite shower
Park Hyatt Melbourne Ambassador Suite bathroom
The bathroom featured Aesop toiletries, which are among the best out there.
Park Hyatt Melbourne Aesop toiletries
There was a huge closet behind the bathroom, which also let out into the living room. It featured a vanity area, as well as tons of closet space.
Park Hyatt Melbourne Ambassador Suite closet
Park Hyatt Melbourne Ambassador Suite closet
Park Hyatt Melbourne Ambassador Suite vanity
On the other end of the room was a guest bathroom and even a kitchen.
Park Hyatt Melbourne Ambassador Suite kitchen
Park Hyatt Melbourne Ambassador Suite bathroom
Park Hyatt Melbourne Ambassador Suite kitchen
So the room was absolutely massive and I’m incredibly grateful for the further upgrade. That being said, this hotel is a bit past its prime, in my opinion. And the hotel really doesn’t feel like a Park Hyatt, but rather more like a Grand Hyatt. When I think Park Hyatt I think understated luxury with light wood finishes, contemporary furniture, “clean lines,” etc. And I don’t think that describes this hotel at all.
While the Park Hyatt Melbourne has a club lounge, breakfast isn’t actually served there except on Sundays. Instead, club guests can have breakfast in Radii Restaurant, located just next to the lobby.
Park Hyatt Melbourne Radii Restaurant
Park Hyatt Melbourne Radii Restaurant
It’s a nice restaurant, though does feel a bit cruise-shippy.
Park Hyatt Melbourne Radii Restaurant
There’s a decent breakfast buffet. It in no way compares to a buffet in the Middle East or Asia, but is still quite decent. There’s a nice variety of fruit and yogurt, but aside from that it’s a bit lackluster.
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
Park Hyatt Melbourne Radii Restaurant breakfast buffet
The real treat at the buffet were the delicious egg tarts.
Park Hyatt Melbourne Radii Restaurant breakfast buffet
There’s also a hot section to the buffet, or you can order custom omelets.
Park Hyatt Melbourne Radii Restaurant breakfast buffet
That being said, while the hotel offers club guests and Diamond members complimentary breakfast, you only receive the continental selection. If you want the full buffet, you have to pay an $8 surcharge.
To those correctly pointing out that Diamonds are entitled to full hot breakfast, the reason this hotel gets around that is because they have a club lounge. You get full hot breakfast when the hotel doesn’t have a lounge, but since this hotel has a lounge that’s not the case. Personally I don’t really like hot food for breakfast, so the policy works for me. And $8 isn’t a big deal. But it also does feel like nickel-and-diming.
The hotel’s club lounge is located on the 19th floor, and is open daily from 7AM until 9PM.
Park Hyatt Melbourne club lounge entrance
Park Hyatt Melbourne club lounge entrance
The lounge itself is gorgeous, perhaps much bigger than it needs to be.
Park Hyatt Melbourne club lounge
Park Hyatt Melbourne club lounge
Park Hyatt Melbourne club lounge
The lounge has soft drinks, coffee, and cookies available throughout the day.
Park Hyatt Melbourne club lounge daytime snacks
Park Hyatt Melbourne club lounge daytime drinks
Park Hyatt Melbourne club lounge coffee machine
Then from 6PM until 8PM they have a nice selection of cocktails and snacks.
Park Hyatt Melbourne club lounge evening spread
While the spread isn’t a dinner substitute, it is quite good/substantial. There are several kinds of nuts, cheese, salmon, and even a couple of hot dishes.
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
The dessert spread is actually the most extensive, and even has fresh strawberries with three kinds of dipping sauce.
Park Hyatt Melbourne club lounge evening spread
Park Hyatt Melbourne club lounge evening spread
In terms of the hotel’s other facilities, it has a nice health club, spa, and swimming pool.
Park Hyatt Melbourne pool
Park Hyatt Melbourne pool
Then on the 9th floor is an outdoor tennis court, though it doesn’t look like it’s in use/being maintained very well.
Park Hyatt Melbourne tennis court
Park Hyatt Melbourne tennis court
Park Hyatt Melbourne bottom line
This is a nice hotel and I think a good value, given that it’s a Category 5 property. That being said, it really can’t compete with the top Park Hyatts out there, and is badly in need of a refresh if it wants to maintain its Park Hyatt branding, in my opinion.
I do like that it has a club lounge. You really get the best of both worlds, between a restaurant breakfast and evening snacks/cocktails, though the $8 upcharge for the hot buffet does feel a bit cheap.
The location of the hotel is also quite good. It’s not quite as central as the Grand Hyatt, though it’s only a short walk from the center of downtown Melbourne.
I’d certainly return to this hotel if visiting Melbourne again, though it’s by no means a “destination hotel.”
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