Qatar Airways CEO Calls Delta CEO Unpatriotic, Weak, and Unethical

Oh man, oh man, oh man. The Open Skies battle just went from juicy to JUICY. This might just be my favorite thing ever.

juicy

As most of you know by now, one of the airline industry’s biggest controversies so far this year has been the Open Skies battle going on between the “big three” US carriers (American, Delta, and United) and the “big three” Gulf carriers (Emirates, Etihad, and Qatar).

As I’ve explained, I think the US carriers are right for expressing their grievances, regardless of whether anything comes of it or not.

Unfortunately the way the US airlines have been trying to make their case has been nothing short of humiliating, so the Middle Eastern carriers are almost winning by default:

Unarguably the most prolific guy in the airline industry is the Akbar Al Baker, Qatar Airways’ CEO. And he has some choice words for Delta’s CEO, who he seems to have an axe to grind with (understandably, after he basically linked the Middle Eastern airliners to terrorism).

Qatar-Airways-A350-Business-Class-96

Arabian Business has an article about how Doha’s Hamad International Airport won’t have a US pre-clearance facility, though the best part of the story isn’t even that, but rather Al Baker’s amazing rant:

“I want to say in very clear terms, Mr Anderson is not a patriot of his country because what he is doing is stifling the interest of the traveling public in the United States. He is very single-minded in looking at himself. He still feels that he is a prosecutor – he was previously prosecutor before he came to Delta. He thinks that everybody is a criminal but he is forgetting his own backyard,” said Al Baker.

“I’m not going to mince my words and I am going to meet the press. I think Mr Anderson has never seen a CEO that will be so direct, so insulting and absolutely to the point to expose him. He is working against the interest of his own country. He has no dignity, he has no ethics, he has, in my frank opinion, a weak personality and is only hiding behind all this nonsense, misleading his government in a big way. I will go to the government in a very clear way, in a very precise way, in a very direct way to show them the misleading information,” he added.

YOW!!!

So to recap, Delta’s CEO is:

  • Not a patriot
  • Has no dignity
  • Is unethical
  • Has a weak personality
  • His Excellency will be direct, insulting, and to the point (which seems like the same thing as “direct” to me, but…)

And for context, here’s Al Baker’s actual point about “subsidies:”

“If he (Anderson) is talking about subsidy, Delta should have been closed because it was bankrupt. If American Airlines are talking about it, they were bankrupt. US Airways, I don’t know why my alliance partner is jumping into this story. He was bankrupt twice in a period of 18 months. United was bankrupt – so they were all bankrupt and now they’re talking about subsidies for us,” he said.

“It’s not subsidies for us. It’s proper government equity in a company that is owned by the sovereign fund of my country. So what’s the problem? The problem is when you start flying 767-200s around, which is a 35-year-old aeroplane and stopped production two decades ago, fooling your customers, of course he can complain.

And more to the actual point of the article, Al Baker (correctly, in my opinion) dismisses the merits of a US pre-clearance facility:

Pre-clearance has been introduced at Abu Dhabi International airport and according Al Baker, the new service has led to delays to flights to the US.

“I will not have pre-clearance in Doha and from what I know, Dubai will not have that,” Al Baker said, speaking at a press conference at Arabian Travel Market.

“Quite simply, my job as an airline is to take passengers from point A to point B, on time, and what happens there in the immigration is not my problem. If I start doing pre-clearance in Doha and my aircraft constantly arrives late into the US, which is happening now with Etihad, I’m obliged to provide accommodation to my customers who misconnect, because they never asked us to pre-clear. This is something we generated, so I would rather take the passenger on time to their destination and then what happens in immigration and customs is not my problem. I don’t want to create another confusion or delay by pre-clearing passengers,” he added.

Bottom line

Listening to this guy never gets old. Here’s to hoping Al Baker’s “meet the press” is televised on Bravo!

(Tip of the hat to Abdelrahim)

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Kevu Guest

Delta's CEO's 2014 Pay Soars Above Rivals to $17.6 Million! http://abcnews.go.com/Business/wireStory/deltas-ceos-2014-pay-soars-rivals-176-million-30715276

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Cory Guest

I have only done the AUH preclearance once, about 2 weeks ago. I don't know if it delayed the flight at all or not, but I found the process to be pretty easy and painless. In fact, the biggest issue I had is that I wasn't able to use my Global Entry because I forgot to update my account for my renewed passport. And the joys of getting off of the plane in ORD and walking to baggage claim, grabbing my bag, and leaving were worth it. I'd much rather do preclearance than wait at immigration upon landing.

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Gino Guest

GREAT !!! Totally agree with everything he said especially that without the hidden subsidies of Chapter 11 all 3 will GONE BABY GONE since long time ago.

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Stuart Member

@NeilS. I think a large part of it is the extra security at the AUH pre-clearance location. If you've ever traveled through there, you know that the "regular" security is an absolute joke - no one pays attention or looks at anything twice; it's quite remarkable, really - so they enforce a second, much more rigorous and thorough security in addition to what might be more rigorous pre-clearance immigration and customs procedures themselves. Compare that to pre-clearance in Canada, where it's the exact same security as elsewhere in the airport (because it isn't an absolute joke) - and occurs after the immigration and customs process. I actually much prefer doing US pre-clearance in Canada, as the convenience of arriving as a domestic flight makes everything easier - especially when you have an onward connection. I have on occasion arrived in Boston on a Porter flight from YTZ without preclear only to stand for an hour at Logan customs as the *single guy on duty* dealt with a full flight from the D.R. ahead of our few pax coming off an Q400 from Toronto. Not fun.

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CraigTPA Guest

@augias - Have to disagree, at least partially, with you on pre-clearance from Canada. The advantage to Canadian pre-clearance is that it allows flights from Canada to airports in the US that don't have regularly-manned customs and immigration facilities, either because they only get one or two international arrivals a day and/or seasonal services only (and only from Canada) and it would be prohibitively expensive to provide the services (examples: Sarasota-Bradenton, St. Petersburg-Clearwater, Burlington VT), or because the services aren't offered to airlines because a decision has been taken to deliberately direct traffic to another airport for the same city (LaGuardia, Washington National, etc.) (In the second case, it could be argued that the restrictions shouldn't be in place, but that's another discussion.) Not having pre-clearance would mean many smaller and mid-sized airports that currently have service to Canada would lose it and travelers would have to drive to other US airports, meaning more travel cost overall and likely leading to higher fares, since in at least some cases the lower-cost airport attracts lower-coast Canadian airlines and charter carriers (e.g. Sunwing at PIE). That said, Canada is an unusual case, since it's travel market is so closely intertwined with the US's. Offering pre-clearance to some countries and airlines outside North America but not to all of them gives certain airlines an unfair competitive advantage (or at least it would if the facilities worked right and didn't lead to delayed flights.)

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