Review: Park Hyatt Milan
EXTRA PERKS AVAILABLE Enjoy breakfast, upgrades, & more

Want to take advantage of Hyatt Privé benefits, including a room upgrade, complimentary breakfast, a hotel credit, and more, when booking a cash stay? Contact Ford ([email protected]) for more details. He may even be able to help if you already have a stay booked.

Booking the Park Hyatt Milan

Milan is a great hotel city, with most of the major hotel brands having properties here. For example, Tiffany has reviewed Starwood’s Excelsior Hotel Gallia Milan, which she really enjoyed.

For our three nights in Milan we decided to book the Park Hyatt Milan, which I had heard great things about. The Park Hyatt Milan is a Category 7 World of Hyatt property, meaning that a redemption here costs either 30,000 World of Hyatt points for a free night, or 15,000 World of Hyatt points plus 244EUR for a Points + Cash booking.

Since I value World of Hyatt points at ~1.5 cents each, the outright free night redemption was the better value. The paid rate would have been about 600EUR per night, so redeeming points was a great value.

Thanks to my Globalist status I was also able to confirm an upgrade at the time of booking to a Park Junior Suite. Being able to confirm an upgrade subject to availability at the time of booking for the stays that matter most to me is one of my favorite Globalist perks, as I get four of these certificates per year (in addition to unlimited complimentary suite upgrades subject to availability at the time of check-in).

What makes this redemption so accessible for many is that World of Hyatt is a Chase Ultimate Rewards transfer partner, so that’s an easy way to acquire World of Hyatt points.

Park Hyatt Milan review

Our Emirates flight landed in Milan in the early afternoon, and I was pleasantly surprised by how quick the ride was, given how far Malpensa Airport is from the city. We were at the Park Hyatt within 45 minutes. The Park Hyatt has a charming exterior and feels boutique, which makes sense, given that it has just over 100 rooms.


Park Hyatt Milan exterior

The hotel has some cute dog statues by the entrance.


Park Hyatt Milan entrance

The lobby is quite intimate — it’s just a small room with the reception desk at the far end, and the concierge desk to the right. I’d say this is perhaps the only part of the hotel that didn’t impress me. I generally like having somewhere to sit in a lobby, while this one was tiny, with just a few benches. It would even be awkward to sit there, given how many people are working at the desks.


Park Hyatt Milan reception

Fortunately the service at reception was flawless. Check-in was efficient and professional, and the front office agent checking us in went over all the benefits we’d receive due to my Globalist status, including the suite we had confirmed, 4PM late check-out (which we didn’t need), complimentary breakfast, and more.

On top of the standard perks, this hotel has some additional Globalist benefits, including a 20% discount on spa treatments of 50 minutes or longer, as well as 20% off when having lunch or dinner at La Cupola.

Within a couple of minutes we were escorted to our room, which was located on the second floor. The hotel has two elevators, immediately across from reception.


Park Hyatt Milan elevators


Park Hyatt Milan hallway

The hotel is in a rectangular shape (so there are four hallways on each floor, and we were assigned room 220, which was a bit of a walk from the elevator.


Park Hyatt Milan room exterior


Park Hyatt Milan floorplan

The suite was lovely. This was definitely a junior suite rather than a full suite, which is to say that the living area and sleeping area were in the same room. However, it was large and nicely appointed.


Park Hyatt Milan junior suite

At the far end of the room was the king size bed. While the mattress itself was comfortable, I wish the pillows had been bigger. I guess I could have called down, as I bet they had other pillow options, but that didn’t cross my mind at the time.


Park Hyatt Milan junior suite bedroom

Then the rest of the room had a desk area, living area, and a table with two chairs.


Park Hyatt Milan junior suite living area

The desk was underneath the wall-mounted TV.


Park Hyatt Milan junior suite desk & TV

The table at the far end of the room wasn’t really big enough to be a dining table, though I guess if needed it could serve as one.


Park Hyatt Milan junior suite table and chairs

Then the living area had a chair and a big loveseat.


Park Hyatt Milan junior suite living area

On the desk was an in-room Illy coffee machine and kettle.


Park Hyatt Milan in-room coffee

On the opposite wall were two big bottles of water, which were replenished daily.


Park Hyatt Milan junior suite bottled water

The room faced the interior courtyard of the hotel. On one hand that was a bit of a bummer (both due to the lack of views and lack of natural light), though on the other hand it meant that it was always quiet.


Park Hyatt Milan junior suite view

The bathroom was almost as big as the main part of the room. Upon entering the bathroom was a big closet area, along with the in-room safe.


Park Hyatt Milan junior suite closet

Then there were two nearly identical sinks, located on opposite sides of the bathroom.


Park Hyatt Milan suite bathroom


Park Hyatt Milan suite bathroom

Further into the bathroom was a tub and walk-in shower.


Park Hyatt Milan suite bathtub

The shower had both a rainforest showerhead and a handheld one.


Park Hyatt Milan suite shower

Toiletries were in huge bottles, and were high quality.


Park Hyatt Milan toiletries

Then there was a separate room with a toilet and bidet.


Park Hyatt Milan suite toilet & bidet

I thought the room was lovely. In-room Wi-Fi was fast and free, and didn’t require logging in. A few hours after checking in we were brought a welcome amenity, consisting of a bottle of red wine, nuts, and olives.


Park Hyatt Milan welcome amenity

Breakfast was served daily at La Cupola, located just past reception in the lobby. Breakfast was served from 7AM until 10:30AM. As a morning person I find 7AM to be a really late start time for breakfast, but I get this is Italy, so…

The restaurant was such a stunning space, with a glass dome. It reminded me a lot of the breakfast restaurant at the Park Hyatt Paris.


Park Hyatt Milan breakfast restaurant


Park Hyatt Milan breakfast restaurant


Park Hyatt Milan breakfast restaurant

The restaurant has both a buffet and a menu. This hotel may just have the most generous Globalist breakfast of any hotel anywhere, as you can have whatever you want. You can do the buffet, you can order as much as you want off the menu, or any combination of both. I can’t think of any other Hyatt hotel I’ve stayed at that doesn’t have some sort of limitation on what breakfast comes included.

The breakfast menu read as follows:

The buffet was small but high quality, and I almost wanted to eat everything there. There was fresh fruit, cold cuts, cheese, cereal, yogurt, all kinds of pastries and breads, etc. What I really can’t emphasize enough is how high quality everything was.


Park Hyatt Milan breakfast buffet


Park Hyatt Milan breakfast buffet


Park Hyatt Milan breakfast buffet


Park Hyatt Milan breakfast buffet


Park Hyatt Milan breakfast buffet


Park Hyatt Milan breakfast buffet


Park Hyatt Milan breakfast buffet

Every morning I had a cappuccino, which was one of the best I’ve ever had at a hotel.


Park Hyatt Milan breakfast — cappuccino

This might be a weird combination, but both the fresh fruit and focaccia from the buffet were excellent.


Park Hyatt Milan breakfast

One morning I ordered the walnut bread, avocado, goat ricotta cheese, and basil emulsion.


Park Hyatt Milan breakfast

The other morning I just had an omelet.


Park Hyatt Milan breakfast

One morning Ford had the poached eggs, multi-grain bread, avocado, and smoked salmon.


Park Hyatt Milan breakfast

The other morning he had the eggs benedict with ham.


Park Hyatt Milan breakfast

I was sad our flight on the last day was so early, as we had to skip breakfast.

Breakfast was such a highlight of staying here, and I can’t emphasize enough how nice the ladies working in the restaurant were. After the first morning they remembered our preferred drink order (down to our preference for soy milk), asked if we wanted to sit at the same table as the prior day, and greeted us in such a warm way.

They also couldn’t have been more encouraging of ordering as much as we wanted, not that we took advantage of that. But every morning they’d say “you don’t want to order anything else? No dessert? But you are Globalist, you can order whatever you want.” Hah.

While we never ate at the Park Hyatt’s two Michelin-starred restaurant, VUN Andrea Aprea, we did have drinks one night at Dehors, the hotel’s seasonal outdoor bar. You can find the drink list for that here.


Park Hyatt Milan bar

My aperol spritz was great, and as is the norm in Italy, it came with snacks.


Park Hyatt Milan bar drinks


Park Hyatt Milan bar snacks


Park Hyatt Milan bar snacks

The evening that we arrived we also ordered room service. We had just gotten off our flight and had a lot of work to do as it was a Monday, so this seemed the most convenient. The room service food was very good.


Park Hyatt Milan room service

The only other major hotel amenity worth talking about is the spa and gym, located on the basement level. The gym was on the small side, though at least it had decent equipment.


Park Hyatt Milan gym


Park Hyatt Milan gym

While we didn’t use any of it, there was also a hot tub, sauna, and steam room.


Park Hyatt Milan spa


Park Hyatt Milan spa

Here’s the menu of spa treatments (as a reminder, Globalist members get 20% off):

The hotel has an unbeatable location for someone who is sightseeing. Two of Milan’s most popular spots are the Galleria and Duomo. Below is a picture of the entrance to the Park Hyatt in relation to the Galleria — as you can see, it’s just a few steps away.


Milan Galleria


Milan Galleria

The Duomo is just a short walk away as well.


Il Duomo Milan

While this isn’t related to the hotel, I want to mention that this was my first visit to Milan “proper” in nearly two decades. Overall I wasn’t that impressed by the city. Don’t get me wrong, it’s a nice enough city, and we had some great meals there. But personally I didn’t find it nearly as charming as some of the other cities in Italy, and I don’t need to return anytime soon.

Park Hyatt Milan bottom line

I loved the Park Hyatt Milan, and it easily ranks in my top 10 Hyatt properties worldwide, and maybe even my top five. This hotel has gorgeous rooms, exceptional service, an amazing Globalist breakfast, and a perfect location.

The only constructive criticism I have about the hotel is pretty minor, like breakfast only starting at 7AM (which is probably my issue), and how tiny the lobby is.

All things considered I can’t recommend this hotel enough, and in many ways it reminded me a lot of the Park Hyatt Paris.

If you’ve stayed at the Park Hyatt Milan, what was your experience like?

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Bin Guest

I stayed in park hyatt milan a lot. Before and after the renovation. I have to say that the rooms were better before the renovation in terms of design and quality. Any one wants to book in Park Hyatt Milan should know that the standard queen and even the standard king room is very small in size. You have to go to the premium categories of room to enjoy the stay at least. Unfortunately, this property is part of the Hyatt group which they have one of the worst customer service in hotels industry. So if you run into any issue then good luck with resolving it. Finally, before covid the price of Park Hyatt Milan compared to other top 5 stars properties in Milan was logical. Now, it doesn’t worth the price compared to other competitors.

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Willing Guest

We stayed there last August also using Globalist upgrade (with points redemption for the base room) and was given the exact same room haha. I think that's their default Globalist-upgrade room. I do want to say that the toiletries in huge bottles are some of my favorites ever, probably third favorite (after the Christian La Croix products at the Prince de Galle in Paris and the Le Labo products at PH NY). The jacuzzi is huge and has a nice high temperature. The downside is that it closes promptly at 10 p.m. (by 10 p.m., an attendant comes and personally ensures that you are out). While I do not envision going back to Milan anytime soon, if I do, I would stay there again in a heartbeat.

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Chris (Chew Your Chow) Guest

Interesting eggs Benedict, the spa tub looks divine though!

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Marco TD Guest

Milan seems grey and uninteresting , but it's not. There are a lot of beautiful but less known churches, palaces, monuments and museum. Milan is the economic capital of Italy so it offers the best of Italy for shopping, eating and party. There are a lot of exhibitions, events, concerts. If you are a lover of modern architecture, there are a lot of new and interesting buildings. The Park Hyatt hotel is in the most boring area of Milan for evening and night activities.

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Marco TD Guest

@lucky Milan seems grey and boring but is not. There are a lot of less known but beautiful churches, palaces and other monuments. You can find probably all the best of Italy for shopping, eating and party. Milan is the economic capital of italy: there are a lot of exhibitions, events, concerts... you'll never get bored in Milan. probably the Park Hyatt hotel is in the most boring part of the city for after supper time.

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