Review: Caruso Lounge Naples Airport

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I arrived at Naples Airport at around 5:30AM, plenty early for my 8:50AM flight to New York. The airport was much nicer than I was expecting, at least landside. The airport had a modern glass exterior, and the landside area had high ceilings.

Naples Airport exterior

Naples Airport check-in hall

A majority of airlines serving Naples are low cost carriers, so many check-in counters were allocated to EasyJet, etc. I couldn’t find Meridiana listed on the departures board, so it was only when I walked around the terminal that I found it.

Naples Airport check-in hall

That’s because Meridiana was just in the process of setting up their check-in area, which was at the far right of the terminal. The check-in area ended up opening at 5:50AM, three hours before departure.

Meridiana check-in Naples Airport

The check-in process was quick, and within a minute I had my boarding pass and lounge invitation. I took the escalator up a level, and then followed the signage towards security.

Walking to security at Naples Airport

There was a dedicated fast track line, though there wasn’t much of a wait even in the regular line.

Naples Airport security fast track

The security process was painless, and soon enough I was in the terminal and walking past a bunch of duty free shops.

Naples Airport duty free shops

I followed the signage towards lounges — Meridiana uses the VIP Lounge Caruso for their business class passengers in Naples. The lounge is open daily from 5AM until 9PM.

Naples Airport airside terminal

Naples Airport airside terminal

It was quite a walk to the lounge, which was located across from gate C16, though eventually I reached it.

Naples Airport Lounge exterior

As you can see, a bunch of airlines use this lounge, including British Airways, Lufthansa, Swiss, Turkish, etc.

Naples Airport Lounge signage

For what it’s worth, the VIP Lounge Caruso is also a member of Priority Pass, so you can easily gain entry thanks to any number of credit cards with lounge access. As a reminder, here’s a table with some of the major credit cards offering Priority Pass memberships, as well as their respective guesting rules:

Card# of Complimentary GuestsAuthorized User AccessCost To Add Authorized User
Chase Sapphire Reserve®2Yes$75 Per Person
Citi Prestige® Credit Card2Yes$75 Per Person
The Platinum Card® from American Express

No access to Priority Pass restaurants as of August, 2019.
2Yes$175 For Up To 3 People, $175 For Each Additional Person Beyond That (Rates & Fees)
The Business Platinum Card® from American Express

No access to Priority Pass restaurants as of August, 2019.
2Yes$300 Per Person (Rates & Fees)
Hilton Honors American Express Aspire Card

No access to Priority Pass restaurants as of August, 2019.
2No$0 (Rates & Fees)
Marriott Bonvoy Brilliant™ American Express® Card

No access to Priority Pass restaurants as of August, 2019.
2No$0 (Rates & Fees)

The associate at the desk scanned my boarding pass, though the lounge was packed. When I first arrived there was a single empty seat, though the lounge emptied out right at 6:30AM, I guess because most people people were traveling on the 7AM bank of flights to major European hubs.

Up until that point I’m pretty sure I was the only guest in the lounge not from New Jersey.

Naples Airport Lounge check-in

All of the below pictures were taken once the lounge emptied out. It was actually a pretty small lounge, with just a few dozen seats. Near the entrance were about about a dozen seats arranged pretty closely to one another.

Naples Airport Lounge seating

Then there was the main room of the lounge, which had a few couches and leather chairs.

Naples Airport Lounge seating

Naples Airport Lounge seating

Naples Airport Lounge seating

Then in the corner of the lounge were three chairs that were intended for relaxing, though with the lack of privacy they just seemed sort of awkward to me.

Naples Airport Lounge seating

The buffet was back near the entrance of the lounge.

Naples Airport Lounge buffet

There were a selection of drinks, including bottled water, juice, tea, a coffee machine, wine, etc.

Naples Airport Lounge drinks

Naples Airport Lounge wine

Naples Airport Lounge tea & snacks

For a country with such a strong coffee culture, I found the coffee to be disgusting.

Naples Airport Lounge coffee machine

For a contract lounge the selection of snacks were decent. Yes, most of the were unhealthy, but at least they tasted good (which is better than snacks that are unhealthy and taste like cardboard).

There were a variety of packaged snacks.

Naples Airport Lounge snacks

Naples Airport Lounge snacks

Naples Airport Lounge snacks

Then there was whole fruit, yogurt, cold cuts, and cheese.

Naples Airport Lounge fresh fruit

Naples Airport Lounge yogurt

Naples Airport Lounge cold cuts & cheese

Then there was a surprisingly tasty selection of carbs.

Naples Airport Lounge snacks

Naples Airport Lounge snacks

Naples Airport Lounge snacks

Naples Airport Lounge snacks

While the cappuccino was disgusting, the sweet croissant I had was tasty.

Naples Airport Lounge cappuccino & croissant

The lounge had a selection of newspapers hanging on wooden sticks near the bathroom.

Naples Airport Lounge newspapers

Speaking of the bathroom, there were shared sinks that weren’t really partitioned off from the rest of the lounge, but rather were in the open.

Naples Airport Lounge bathroom

Then there were just private bathrooms, as well as a single shower room.

Naples Airport Lounge shower room

The lounge didn’t have its own Wi-Fi network, though the airport’s Wi-Fi was free and fast, so that did the trick.

Naples Airport Wi-Fi

The lounge stayed mostly empty, with the exception of four older couples who were also on my flight to New York. There were two sets of two couples traveling together, and they were just so adorable. They just got back from vacationing in the Amalfi Coast, and the way they talked to one another, and the amount of fun they were having just couldn’t help but put a smile on my face.

My flight was scheduled to depart from gate B10, with boarding scheduled for 7:50AM, an hour before departure. So I figured I’d head to the gate a bit early, and left at around 7:30AM.

Gate B10 was quite a haul from the lounge, and even at a fast pace it was probably a 10 minute walk.

Naples Airport terminal

As I approached the gate I had to go through passport control, where there was no queue.

Naples Airport gate

The gate area was fairly small, and there wasn’t a further security check for everyone. Rather there was a single security officer walking around the gate randomly swabbing people.

At 7:50AM the crew arrived at the gate, so boarding wasn’t quite as early as expected. Boarding finally began at 8:10AM, 40 minutes before departure.

While Naples Airport doesn’t have jet bridges, at least the gates are near the plane, so I could walk to the plane directly on the tarmac, rather than taking a bus.

Meridiana 767 Naples Airport

Given how old Meridiana’s 767s are, I was actually reasonably impressed by the livery, and thought it was charming in a way.

Meridiana 767 Naples Airport

Naples Airport Lounge bottom line

When I first got to the lounge I was really underwhelmed, as there was almost nowhere to sit. However, as the lounge emptied out I found it to be less bad, at least for a contract lounge. Otherwise I found Naples Airport super easy to use, as there was no line at security or immigration.

The following links will direct you to the rates and fees for mentioned American Express Cards. These include: The Business Platinum® Card from American Express (Rates & Fees), The Platinum Card® from American Express (Rates & Fees), Marriott Bonvoy Brilliant™ American Express® Card (Rates & Fees), and Hilton Honors American Express Aspire Card (Rates & Fees).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
  1. Please correct me if I’m wrong, but from what I can tell from your images of the lounge and of the terminal, the seating and decor of the terminal seams to be more spacious, comfortable and chic, then that of the lounge. It’s that what the premium passengers deserve?

  2. The lounge experience you had is very typical of all 3rd party lounges in Italy. Only exceptions are the most airline owned lounges including Alitalia (which has improved dramatically after the EY investment). Other than that for a country proud of it’s food and drinks heritage, it’s just horrible, from seating to even at times the staff.
    Haha even spotted from your photo that they have such nice display of the wine bottles, but you have to drink them from plastic cups…what a joke.

  3. 1. Could you tell which airline had been marked out from the signage?

    2. Am I seeing it right that the doors say “Close me”?

  4. While it might’ve been underwhelming, this appears a definite step up from the Alitalia lounge next door. Only packaged carbs for food and limited drinks. None of those “lounge” chairs. It also got strangely hot in there. Good do know which is the better lounge for future visits.

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