We arrived at Heathrow Terminal 3 on Garuda Indonesia at around 5:40PM, and had a separate ticket to Munich on Lufthansa at out of Terminal 2 at 8:15PM. So we took the bus to Terminal 2, had to clear security again, etc. In all, the transit took about 30 minutes.
Then we found ourselves in Terminal 2 (known as “The Queen’s Terminal), which is my favorite terminal at Heathrow. I was excited because the terminal has four Star Alliance lounges, and the Lufthansa lounge was the last one I hadn’t yet visited. I’ve already reviewed the Air Canada lounge, Singapore Airlines lounge, and United lounge. So I was excited to check out the Lufthansa lounge prior to our flight. We had our choice of lounges, but if you aren’t an elite member or traveling in a premium cabin, London does have a few options available to those with a credit card with lounge access.
London Heathrow Terminal 2 airside
Once inside the terminal we followed the signage towards “Lounges A1-A2,” which includes the Lufthansa and Plaza Premium lounge. Terminal 2 consists of two concourses, and the Lufthansa and Plaza Premium lounges are in the near concourse, while the other three lounges are in the far concourse. Getting between concourses can take 10-15 minutes, so when you’re flying Lufthansa it’s a bit of a detour to use one of the other lounges.
Escalators to Lufthansa Lounge London Heathrow
The Lufthansa Lounge was located one level up from the main concourse, and had the typical Lufthansa exterior (Lufthansa’s Senator and Business lounges are consistent to a fault, in my opinion).
Lufthansa Lounge London Heathrow exterior
At the entrance we were received by a rather matronly attendant who didn’t smile or say anything. We were in economy and I have Star Alliance Gold status, so we were entitled to use the Senator Lounge, which we were given a sheet of paper with a barcode for.
Lufthansa Senator Lounge London Heathrow access pass
Lufthansa’s lounge access policies probably seem a bit backwards to me, as they have separate lounges for business class and elite members, and surprisingly the lounge for elite members is nicer.
When you enter the lounge you first arrive in the Business Lounge. Near the entrance are some departure monitors and a variety of newspapers.
Lufthansa Lounge London Heathrow newspapers
The lounge itself was spacious and modern, while still being a cookie-cutter Lufthansa lounge.
Lufthansa Business Lounge London Heathrow seating
Nearest to the entrance were some leather chairs for lounging.
Lufthansa Business Lounge London Heathrow seating
Then further into the lounge was some cafe-style seating, including tables, booths, high-top seating, etc.
Lufthansa Business Lounge London Heathrow
Lufthansa Business Lounge London Heathrow seating
Lufthansa Business Lounge London Heathrow high-top seating
Lufthansa Business Lounge London Heathrow
Lufthansa Business Lounge London Heathrow
Then along the side of the lounge was a large business center, which consisted of communal tables and high-top seating. Neither of those options is an especially comfortable place from which to work, in my opinion.
Lufthansa Business Lounge London Heathrow business center
Lufthansa Business Lounge London Heathrow business center
The food spread was on the right side of the lounge. I’ll let the pictures of the food and drinks speak for themselves.
Lufthansa Business Lounge London Heathrow food selection
Lufthansa Business Lounge London Heathrow food selection
Lufthansa Business Lounge London Heathrow drink selection
Lufthansa Business Lounge London Heathrow liquor selection
Lufthansa Business Lounge London Heathrow drink selection
Lufthansa Business Lounge London Heathrow coffee machine
Lufthansa Business Lounge London Heathrow wine
Lufthansa Business Lounge London Heathrow food selection
Lufthansa Business Lounge London Heathrow food selection
Lufthansa Business Lounge London Heathrow food selection
Lufthansa Business Lounge London Heathrow food selection
Lufthansa Business Lounge London Heathrow soup
As mentioned above, we had access to the Senator Lounge. The entrance to it was in the back of the Business Lounge, and you had to scan the piece of paper with the barcode they gave you at check-in to access it.
Lufthansa Senator Lounge London Heathrow entrance
Style-wise the lounge was very similar, though it seemed to be a bit smaller and more crowded (I typically find Senator Lounges to be more crowded, given how many Star Alliance Gold members there are).
Lufthansa Senator Lounge London Heathrow seating
Lufthansa Senator Lounge London Heathrow
Lufthansa Senator Lounge London Heathrow seating
Lufthansa Senator Lounge London Heathrow seating
The business center in the Senator Lounge simply consisted of a row of seats along a counter, so it wasn’t an especially comfortable setup either.
Lufthansa Senator Lounge London Heathrow business center
The food and drink spread in the Senator Lounge was along the right side of the lounge. Lufthansa does differentiate the food and drinks in the Senator Lounge and Business Lounge, though the differences are quite subtle.
Lufthansa Senator Lounge London Heathrow
I’ll let the pictures of the food and drinks in the lounge speak for themselves as well.
Lufthansa Senator Lounge London Heathrow buffet
Lufthansa Senator Lounge London Heathrow buffet
Lufthansa Senator Lounge London Heathrow food selection
Lufthansa Senator Lounge London Heathrow food selection
Lufthansa Senator Lounge London Heathrow liquor selection
Lufthansa Senator Lounge London Heathrow drink selection
Lufthansa Senator Lounge London Heathrow food selection
Lufthansa Senator Lounge London Heathrow food selection
As you can see, the alcohol selection is in some cases better in the Senator Lounge (i.e., Bombay Sapphire rather than Beefeater), but other than that I can’t say I noticed much of a difference in terms of food quality.
There are restrooms in both lounges, though unfortunately the Lufthansa Lounge Heathrow doesn’t have shower rooms, which is disappointing. I guess for Lufthansa, Heathrow is a short-haul airport, so they assume most people are starting their travels there. Still, that’s quite disappointing for a global hub, given that many people are connecting from their partner airlines.
Lufthansa Senator Lounge London Heathrow bathroom
We stayed in the lounge until 7:30PM, and then headed to our departure gate, which was just a short walk away.
Lufthansa Lounge London bottom line
As far as Lufthansa Senator and Business lounges go, this is one of the nicer ones out there. However, with the exception of Lufthansa’s First Class Terminal/Lounges, I find all of their lounges to be so cookie cutter. While I appreciate consistency, their lounges take it a step too far, in my opinion.
Ultimately the differences between the Senator and Business Lounge were subtle, as I usually find to be the case.
This is a perfectly fine lounge, though given the choice, I’d visit any of the other three Star Alliance lounges in the terminal ahead of this one (though that’s not especially practical if your flight is departing from the “A” pier).
What’s your favorite Star Alliance lounge at Heathrow Terminal 2?
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