Introduction: Journey To Kazakhstan
Review: Korean Air First Class 747-8 Vancouver To Incheon
Review: Nest Hotel Incheon Airport
Review: Asiana Business Class Lounge Incheon Airport
Review: Air Astana Business Class 767 Incheon To Almaty
Review: Ritz-Carlton Almaty
Review: Air Astana Lounge Almaty Airport
Review: Air Astana Business Class A321 Almaty To Astana
Review: Marriott Astana
Review: Air Astana Lounge Astana Airport
Review: Air Astana Business Class 757 Astana To London
Review: Sofitel London Heathrow Terminal 5
Review: United Lounge London Heathrow Airport
Review: Singapore Airlines Lounge London Heathrow Airport
Review: United First Class 777 London To Los Angeles
There are four Star Alliance lounges at Heathrow Terminal 2, operated by Air Canada, Lufthansa, Singapore, and United. Due to Star Alliance regulations, all first class passengers can use all Star Alliance first class lounges, while all Star Alliance business class and Star Gold passengers can use all business class lounges.
Given the high standards that Singapore Airlines is known for, I was curious to check out their Heathrow lounge and see where it ranked in my list of best airport lounges.
The Singapore Airlines Lounge London is located just a short walk from the United lounge, right next to the Air Canada lounge.
Entrance to Singapore Airlines Lounge London Heathrow
This required taking the elevator up a level.
Singapore Airlines Lounge London Heathrow elevators
Upon exiting the elevator the Air Canada lounge was to the left, while the Singapore lounge was to the right.
Singapore Airlines Lounge London Heathrow entrance
The associate at the front desk was friendly, and upon presenting my United boarding pass she invited me into the first class lounge, without even suggesting that I could use the United lounge.
The first class lounge was located to the left of the reception desk, and was fairly intimate.
The first half of the lounge was mostly dedicated to dining, with some dining tables along the windows, plus a dining area in the center of the lounge with one long couch connecting many tables.
Singapore Airlines First Class Lounge London Heathrow
Singapore Airlines First Class Lounge London Heathrow
Singapore Airlines First Class Lounge London Heathrow
Singapore Airlines First Class Lounge London Heathrow dining area
Singapore Airlines First Class Lounge London Heathrow dining area
At the very front of the lounge were several comfortable leather chairs, along with a wine and snack display.
Singapore Airlines First Class Lounge London
The back half of the lounge was dedicated to relaxing. Towards the front was a row of seats facing the two “aisles” of the lounge.
Singapore Airlines First Class Lounge London Heathrow
Singapore Airlines First Class Lounge London Heathrow
Then towards the back were some really neat seats that almost look like Singapore Airlines’ new business class.
Singapore Airlines First Class Lounge London Heathrow
On one hand I love these seats since they’re so cool and have built in reading lights and power outlets. At the same time, they’re a bit impractical, as it’s tough to get comfortable while sitting in them, regardless of whether you’re trying to work or relax.
Singapore Airlines First Class Lounge London Heathrow cool seat
There were also a couple of private areas with leather chairs that were great for relaxing.
Singapore Airlines First Class Lounge London Heathrow relaxation room
Then there was a TV area. I was a bit annoyed that the TV was turned up quite loud, which meant it could be heard in the whole lounge. I suppose I could have asked them to turn it down.
Singapore Airlines First Class Lounge London Heathrow TV area
The bathrooms were in the very back of the lounge, and as seems to be the norm for Singapore Airlines lounges, there were plenty of amenities, like toothbrushes, combs, etc.
Singapore Airlines First Class Lounge London bathroom
There were also a couple of shower rooms.
Singapore Airlines First Class Lounge London shower
There was only ever one other person in the lounge, so one of the nice things was how intimate the lounge felt. I also liked that the lounge had tarmac views, unlike the United lounge. Admittedly the views are somewhat limited as the lounge is in the center of the concourse which is furthest from the taxiways, but it’s better than nothing.
Singapore Airlines First Class Lounge London view
The part of the lounge that underwhelmed me was the food selection.
Singapore Airlines First Class Lounge London buffet
The breakfast selection was quite basic, and there was no a la carte dining option, best I could tell. There was cereal, yogurt, smoothies, muffins, danishes, etc.
Singapore Airlines First Class Lounge London buffet
Singapore Airlines First Class Lounge London buffet
Singapore Airlines First Class Lounge London buffet
Then there were scrambled eggs as well as some croissants in one of those things that maintains temperature, that personally I associate with a convenience store.
Singapore Airlines First Class Lounge London buffet
There was also a selection of beer, wine, soft drinks, etc. There was Laurent Perrier champagne on offer as well, the same United serves in the Global First Lounge.
Singapore Airlines First Class Lounge London drink selection
As mentioned above, near the entrance to the lounge was a selection of red wine, as well as some nuts and snack mix.
Singapore Airlines First Class Lounge London wine selection and snacks
Service in the lounge was attentive, as there was one person there to serve the area, even though it was mostly empty. So I was frequently offered drink refills.
Singapore Airlines First Class Lounge London cappuccino
I also decided to check out the business class section of the lounge, which I also found to be underwhelming. Even though the lounge is only a couple of years old, I feel like it was poorly furnished, as many things already looked past their prime. I’m not sure if the pictures convey that or not.
There was a buffet area near the entrance of the lounge.
Singapore Airlines Business Class Lounge Heathrow
Then there was a hallway with some tables along the wall, as well as some high-top seating across from it.
Singapore Airlines Business Class Lounge Heathrow
Singapore Airlines Business Class Lounge Heathrow
Towards the back of the lounge there were leather chairs in rows.
Singapore Airlines Business Class Lounge Heathrow
Singapore Airlines Business Class Lounge Heathrow
Singapore Airlines Business Class Lounge Heathrow
The lounge also had the same cool semi-private seats that were in the first class lounge.
Singapore Airlines Business Class Lounge Heathrow
Near the center of the lounge was a bar area with all kinds of cocktails, beer, wine, etc.
Singapore Airlines Business Class Lounge Heathrow
Singapore Airlines Business Class Lounge Heathrow bar area
Singapore Airlines Business Class Lounge Heathrow bar area
Singapore Airlines Business Class Lounge Heathrow cocktail list
As mentioned above, the buffet area was near the entrance.
Singapore Airlines Business Class Lounge Heathrow buffet
There were several types of juice, croissants, muffins, pastries, fresh fruit, yogurt, muesli, cold cuts, cheese, cereal, etc.
Singapore Airlines Business Class Lounge Heathrow buffet
Singapore Airlines Business Class Lounge Heathrow buffet
Singapore Airlines Business Class Lounge Heathrow buffet
Singapore Airlines Business Class Lounge Heathrow buffet
Then there were a variety of hot options.
Singapore Airlines Business Class Lounge Heathrow buffet
Singapore Airlines Business Class Lounge Heathrow buffet
Personally I was most excited to see the ice cream selection, including Singapore Sling ice cream… mmmm!
Singapore Airlines Business Class Lounge Heathrow ice cream
There was also an espresso machine, which was better than the one in the United lounge.
Singapore Airlines Business Class Lounge Heathrow espresso machine
Oddly the business class selection was significantly better than the first class selection.
Singapore Lounge London bottom line
Given that Singapore Airlines is usually a leader in the industry, I was underwhelmed by this lounge, especially since it’s still fairly new.
The first class lounge was furnished nicely, though I still preferred the decor of the United lounge. On top of that, the United lounge had a significantly better food selection.
As far as the business class section goes, the food selection was quite good, while I found the decor of the lounge to be inconsistent. There were parts that felt dark and cheaply designed, while other areas felt fairly nice.
All things considered, I’d prefer the United Global First Lounge as a Star Alliance first class passenger, and the Air Canada Maple Leaf Lounge as a Star Alliance business class passenger or Star Gold.
If you’ve visited multiple Star Alliance lounges at Heathrow, which is your favorite?
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