United Airlines has just announced plans to restore hot meal service on more flights in domestic first class, which I'd consider to be great news. As of June 15, 2021, United Airlines will be restoring plated hot meal service on more domestic flights.…
United
United Airlines MileagePlus has just launched its latest sale on purchased points (the program seems to be almost as consistent as American AAdvantage when it comes to offering these kinds of sales nowadays). Through 11:59PM CT on Tuesday, May 25, 2021,…
Chase and United Airlines have a co-brand credit card agreement for both personal and small business cards. The New United Quest℠ Card was launched several weeks ago, and I'm extremely impressed by the value proposition of this card. In this post I wanted…
While leisure travel is starting to make a rebound in the United States, most airlines are still going to have to do more to help elite members requalify. In late 2020 United Airlines announced how it would be easier to earn MileagePlus status in 2021,…
United Airlines has today launched an ad campaign targeted at Southwest Airlines in Denver. United has long been Denver's biggest airline, but Southwest is the second biggest carrier there, and has been growing at a fast pace. Well, United has just unveiled…
United Airlines has today announced plans to add three new seasonal long haul international routes, to Croatia, Greece, and Iceland. Croatia, Greece, and Iceland are all already open to vaccinated Americans, so these additions make sense. United Airlines…
While details are limited as of now, the idea behind this is refreshing, if nothing else. Live and Let's Fly notes that United Airlines' Chief Customer Officer, Toby Enqvist, posted an employee video sharing how United needs to become an airline that…
Well done, United Airlines, for this initiative! United Airlines is the only major US airline to own a flight school, and the airline is beginning to accept new applications as of today as it embarks on a plan to train 5,000 new pilots by 2030 (upon…
Understanding United Airlines lounge access can be quite confusing, especially with the distinction between United Clubs and United Polaris Lounges (even though the latter are closed right now due to lack of demand). United operates over 45 United Clubs…
One positive development we've seen in the airline industry as a result of the coronavirus pandemic is the elimination of change fees on most kinds of tickets. It's not just that airlines temporarily waived change fees, but the major carriers have "permanently"…
As I explained in the introduction post to the trip report, I decided to book us on United Airlines from Tampa to San Francisco. In this post I wanted to share some general thoughts on our experience flying with United, both in terms of the hard and…
This past week I took my mom on a last minute trip to Big Sur, California. In this post I wanted to provide some background on that trip, before getting into the actual reviews of flights and hotels. My mom is the bravest person I know -- she was diagnosed…
I'm curious to see if this ends up proving helpful or not... United Airlines is taking an interesting new approach to feedback. With this, the airline will introduce new methods for soliciting feedback, and also new ways that this feedback will be shared…
This is ridiculously disturbing on so many levels... Wednesday morning's United Airlines flight from Newark to Miami, UA728, diverted to Charleston due to one passenger's awful behavior. 45-year-old John Yurkovich is the man behind the attack on several…
A couple of weeks ago United Airlines made headlines globally following a terrifying engine failure. Well, a class action lawsuit has now been filed regarding the incident. On February 20, 2021, UA328 from Denver to Honolulu suffered a major engine failure…
I can't think of another industry that has contracts with customers that are as one-sided as we see in the airline industry... but that's also how it has been for a long time. Reader Vincent sent me an email about a frustrating experience he had with…
Customers have spoken and United Airlines has listened. Customers have overwhelmingly been requesting more flights on the Boeing 737 MAX, and as a result United has not only increased its 737 MAX order, but also moved forward the delivery timeline, so…
The United States Department of Justice (DOJ) has just announced that United Airlines will pay $49 million to resolve criminal fraud charges and civil claims relating to fraud on postal service contracts for transportation of international mail. According…
Chase and United Airlines have had a close relationship for years. As part of that, they have several co-branded credit cards, and you can also transfer points from Ultimate Rewards to MileagePlus. The UnitedSM Business Card is a popular business credit…
Yesterday a United Airlines Boeing 777-200 flying from Denver to Honolulu suffered a major engine failure shortly after takeoff. Significant chunks of the right engine fell to the ground, with one part of the engine falling through the roof of a house,…
While aircraft engine failures happen all the time (I've experienced a couple over the years), a United Airlines 777 suffered a major engine failure today that is sure to make national headlines, and will terrify just about anyone. UA328 was scheduled…
Senator Ted Cruz of Texas made headlines this week for his trip to Cancun in the middle of a major crisis in his state. United Airlines is now investigating who may have leaked some details regarding his trip. This past Wednesday Ted Cruz flew from Houston…
United seems to be preemptively targeting JetBlue with this new route announcement... United Airlines has announced that it plans to launch daily nonstop flights between Boston and London in 2021, which will be the carrier's 19th daily flight to London…
All too often people misbehave horribly on planes and get away with it. Here's a case where someone is being held accountable, and even has to reimburse the airline for some of the expenses incurred because of his actions. First let's talk about what…
