I can't think of another industry that has contracts with customers that are as one-sided as we see in the airline industry... but that's also how it has been for a long time. Reader Vincent sent me an email about a frustrating experience he had with…
United
Customers have spoken and United Airlines has listened. Customers have overwhelmingly been requesting more flights on the Boeing 737 MAX, and as a result United has not only increased its 737 MAX order, but also moved forward the delivery timeline, so…
The United States Department of Justice (DOJ) has just announced that United Airlines will pay $49 million to resolve criminal fraud charges and civil claims relating to fraud on postal service contracts for transportation of international mail. According…
Chase and United Airlines have had a close relationship for years. As part of that, they have several co-branded credit cards, and you can also transfer points from Ultimate Rewards to MileagePlus. The UnitedSM Business Card is a popular business credit…
Yesterday a United Airlines Boeing 777-200 flying from Denver to Honolulu suffered a major engine failure shortly after takeoff. Significant chunks of the right engine fell to the ground, with one part of the engine falling through the roof of a house,…
While aircraft engine failures happen all the time (I've experienced a couple over the years), a United Airlines 777 suffered a major engine failure today that is sure to make national headlines, and will terrify just about anyone. UA328 was scheduled…
Senator Ted Cruz of Texas made headlines this week for his trip to Cancun in the middle of a major crisis in his state. United Airlines is now investigating who may have leaked some details regarding his trip. This past Wednesday Ted Cruz flew from Houston…
United seems to be preemptively targeting JetBlue with this new route announcement... United Airlines has announced that it plans to launch daily nonstop flights between Boston and London in 2021, which will be the carrier's 19th daily flight to London…
All too often people misbehave horribly on planes and get away with it. Here's a case where someone is being held accountable, and even has to reimburse the airline for some of the expenses incurred because of his actions. First let's talk about what…
United Airlines MileagePlus has just launched its latest promotion on purchased points. Through 11:59PM CT on Thursday, February 25, 2021, United MileagePlus is offering a sale on purchased miles. Different accounts may be eligible for different bonuses,…
United Airlines has just delayed its highly anticipated return to New York JFK for a second time in just a few weeks. This follows the airline cutting service to the airport in October 2015. In September 2020, United announced it would return to JFK…
Pre-pandemic a major focus for airlines was investing in sustainable aviation (probably due to social pressure). This has come in the form of carbon offsetting flights, as well as committing to investing in more sustainable forms of aviation. Well, United…
We've seen a countless number of stories of people being banned from airlines for poor mask compliance. Well, a recent United Airlines flight from Newark to Tel Aviv apparently had dozen of people not wearing masks, and... no one did anything about it?…
United Airlines is one of the first major companies to publicly come out in favor of mandatory vaccination for employees. United Airlines CEO Scott Kirby has made it clear that he wants vaccination to be mandatory for all of the company's employees.…
Online shopping portals can be a great way to pick up additional miles & points for purchases you’d make anyway. Just for following a specific link you can earn bonus points in addition to the ones you’d earn for credit card spending. The number of bonus…
In early December 2020, the US Department of Transportation issued a final ruling regarding emotional support animals (ESAs), allowing airlines to no longer accommodate ESAs if they don't want to. Alaska Airlines, American Airlines, Delta Air Lines,…
Here's a change that I don't consider to be unreasonable for the time being, though I'm not sure I get why this is something to brag about... Live and Let's Fly notes that United Airlines has sent out a memo to flight attendants about some onboard service…
Obviously there are lots of risks and challenges associated with traveling nowadays. I'm not just talking about the health risks of coronavirus, but also the potential complications in the event that you test positive for coronavirus while away from…
A bit over a week ago a couple and their two year old daughter got kicked off a United Airlines flight because the daughter refused to wear a face mask. Well, the couple was back on a plane a few days later, this time without their daughter. For context,…
No, United Airlines is hardly giving Alaska Airlines any competition here, but I think it's noteworthy nonetheless. United Airlines will be operating daily service between Anchorage and Fairbanks from May 6 through September 29, 2021. The airline will…
A couple of days ago I initially wrote about how a man believed to have coronavirus died on a United Airlines flight. Well, the airline and the CDC have now finally confirmed that he had coronavirus, so let's recap what we know, and talk about the update.…
There are viral airline stories, and then there's the story of Dr. David Dao, who was dragged off a United Express flight in 2017. The flight ended up being overbooked and he refused to give up his seat after already seated. So the airline called the…
I'm conflicted on this one. On the one hand, I appreciate a zero tolerance policy, but on the other hand, this wouldn't have been an issue on Delta. A family with a two year old daughter was supposed to fly United Airlines from Denver to Newark this…
United Airlines is offering a bonus when you pay now for future travel, but is it worth it? This is the third time that United is offering a promotion on funding your TravelBank since the start of the pandemic. United Airlines is offering up to a 10%…
