United opened their first Polaris Lounge in Chicago in December 2016, which coincided with when the Polaris concept was launched. I had the chance to check out this lounge last year, and was impressed by the quality of the lounge, as it was beautiful, featured a la carte dining, and had an excellent food and drink selection as well.
United’s Chicago Polaris Lounge
At first United’s implementation of Polaris was really slow, leaving many people disappointed. For 16 months they didn’t open a single other lounge, and the pace at which they were reconfiguring planes was slow.
However, clearly this became a focus for them recently, and the airline is now making really good progress. In late April United opened their Polaris Lounge in San Francisco, and then in early June United opened their Polaris Lounge in Newark.
United’s San Francisco Polaris Lounge
We’ve known that United plans to open two more Polaris Lounges this year, in Houston and Los Angeles.
We’ve known that the Houston Polaris Lounge is expected to open this summer, though we now have an exact date. As noted by The Points Guy, the United Polaris Lounge Houston will be opening on Friday, June 29, 2018. The lounge will be located in Terminal E, and is expected to be quite a bit smaller than the Polaris Lounges they’ve recently opened at SFO and EWR. I’ll be curious to see how the experience compares, given that Houston is a huge hub for United, so I’m not sure if they’ll offer fewer amenities, or what.
The Polaris Lounge Houston will be open to all same day United longhaul business class passengers, as well as other Star Alliance first and business class passengers traveling nonstop out of Houston to a longhaul destination. This lounge isn’t open to elite members, though.
In addition to the impressive pace at which they’re opening new lounges, United is also accelerating the pace at which they’re reconfiguring planes with Polaris seats. They plan to roll out one Polaris equipped plane every 10 days through 2020.
This will be United’s fourth Polaris Lounge, meaning they have as many premium international lounges as American does. When the Polaris Lounge LAX opens, they’ll actually overtake American in terms of the number of premium lounges they have. American expects to open their Dallas Flagship Lounge in 2019, and their Philadelphia and London Flagship Lounges are still being developed, without a firm timeline for when they’ll open.
Anyone have plans to check out United’s Polaris Lounge Houston once it opens?