You’re looking at Starlux Airlines’ newest COSMILE Insighter member!
Starlux Airlines’ status match campaign
It’s normal for many airlines to offer status matches as a way of luring customers from competitors.
Taiwan’s brand new Starlux Airlines (which I recently reviewed in business class from Taipei to Penang) had a fully developed frequent flyer program before even launching operations, including a status match opportunity.
In order to take part in this status match opportunity, you need to enroll in COSMILE first, and then fill out the status match application form, and include a copy of the other airline’s member card and a flight record.
Starlux has three elite tiers — Adventurer, Explorer, and Insighter — and all tiers offer perks when traveling on Starlux Airlines.
Why I requested a status match
I’m not a serial status matcher, though in the case of Starlux Airlines I couldn’t help myself. Why?
- Who wouldn’t want to be a Starlux Airlines COSMILE Insighter member? Is that the coolest name for an elite tier, or what? I guess I’d also love to be a Cayman Airways Sir Turtle Rewards Gold member.
- The terms suggested that a status match may be valid for up to four years: “before December 31st, 2020, for those who submit the application, the validity of COSMILE card tier will be adjusted to 4 years after approved.”
My experience with a COSMILE status match
On January 1, 2020, I submitted my Starlux COSMILE status match request. I emailed them attachments that included the status match form, a picture of my AAdvantage Executive Platinum elite card, and a picture of my flight activity with American over the past year (which included very little travel to & from Asia, for what it’s worth).
Three days later I received an email stating that it could take up to 30 working days to get a decision on my application:
We have received your application and our related department is working on your case. It takes approximately 30 working days to complete the whole process. Afterward, we will inform you of the result.
Sure enough they took their time, and finally this morning my status match request came through! Here’s what the email that I received said:
Thank you for your waiting.
We are glad to inform you that your application of Other Airline Member Card Tier Match has been approved. Your card tier will be upgraded to Insighter. For the validity of your current card tier, please refer to the upgrade notification sent by COSMILE system.
An Insighter member can enjoy benefits including extra baggage allowance, priority baggage handling and accessing STARLUX Airlines VIP Lounge with 2 companion.
For more details about the benefits of Insighter, please refer to STARLUX Website- COSMILE – Tiers and Benefits.
Hope you have a great day.
When I log into the Starlux website it reflects my new Insighter status.
When I go to the “Renewal” tab, it states that I need to accrue 120,000 points before February 10, 2024, to renew by status.
I guess status matches really are valid for four years or so?! I’m not sure if I really get Insighter status for four years, or if I just get a soft landing to a lower tier each year.
Will I actually ever get value out of this status? I don’t know. I do plan to fly Starlux Airlines again (especially when they get A350s), but the reality is that elite perks are limited if you’re paying for business class anyway.
Nonetheless I can’t help but just be amused by this whole thing, and to be kind of excited about being a COSMILE Insighter member. I think this is now officially the most exciting airline status I’ve ever had. 😉
If anyone else was considering a Starlux status match, they do seem to match all the way up to top tier status (even for US programs), and status seems to be valid for four years. I’ll take it!