I had a 6:50AM Brussels Airlines flight from London Heathrow Terminal 2, so I got to the terminal at around 4:45AM. Terminal 2 is used primarily by Star Alliance airlines, though I’ve reviewed all the Star Alliance lounge options, including the lounges of Air Canada, Lufthansa, Singapore, and United.
This time around I figured I’d check out the Plaza Premium Lounge, which is one of only two lounges in the terminal I haven’t reviewed (the other is the Aer Lingus lounge).
Plaza Premium Lounge Heathrow Terminal 2 Location
Heathrow has several Plaza Premium Lounges, but given that I was flying out of Terminal 2, I used the one in the departures area there (they also have a landside arrivals lounge at Terminal 2).
After clearing security you’ll find yourself in the main departures area. Just go down a floor (to level four) and turn left. You’ll want to follow the signage towards lounge “A3,” which is the code for the Plaza Premium Lounge.
Heathrow Terminal 2
Then you’ll see a bunch of the transfer desks. Walk to the right of those.
Heathrow Terminal 2
The entrance to the Plaza Premium Lounge will be at the end of the hallway.
Plaza Premium Lounge exterior Heathrow Terminal 2
Plaza Premium Lounge Heathrow Terminal 2 Hours
The lounge is open daily from 5AM until 10PM, which covers all departures, given the Heathrow curfew.
How To Access The Plaza Premium Lounge
Several airlines use the Plaza Premium Lounge as their contract lounge, though in addition to that you can access the lounge through Priority Pass — that’s how I was visiting. You can also access the lounge directly with the Amex Platinum Card.
Plaza Premium Lounge Heathrow Terminal 2 Review
The Plaza Premium Lounge Terminal 2 is really nice — just inside the entrance is an area that looks like a beautiful hotel lobby.
Plaza Premium Lounge entryway Heathrow Terminal 2
Plaza Premium Lounge entryway Heathrow Terminal 2
This is also where the bar is located.
Plaza Premium Lounge bar Heathrow Terminal 2
Further into the lounge and to the right is a dining area, with a bunch of tables seating two people each.
Plaza Premium Lounge dining area
Plaza Premium Lounge dining area
Then behind a partition are some seats arranged in pairs, facing one another.
Plaza Premium Lounge seating
Plaza Premium Lounge seating
Along the center walkway of the lounge are some communal high-top tables.
Plaza Premium Lounge Terminal 2
Plaza Premium Lounge high-top seating
There are even a couple of cozy areas in the lounge that feel like living rooms.
Plaza Premium Lounge seating
Then in the back left of the lounge are semi-private seats that are great for working. In general I love these kinds of seating arrangements.
Plaza Premium Lounge seating
They’re great since there’s room for your computer, and also because they have outlets.
Plaza Premium Lounge seating
The lounge had a selection of newspapers available.
Plaza Premium Lounge newspapers
The buffet was inside and to the right, and they had a full breakfast spread set up even at 5AM.
Plaza Premium Lounge buffet
Breakfast options included cold cuts, cheese, salad, fresh fruit, yogurt, cereal, muffins, pastries, and cookies.
Plaza Premium Lounge breakfast
Plaza Premium Lounge breakfast
Plaza Premium Lounge breakfast
Hot options included scrambled eggs, sausage, ham, and potatoes.
Plaza Premium Lounge breakfast
Plaza Premium Lounge breakfast
Plaza Premium Lounge breakfast
Plaza Premium Lounge breakfast
Plaza Premium Lounge breakfast
To drink there was an espresso machine, a selection of tea, juices, water, and soda. Alcoholic drinks were available at the bar.
Plaza Premium Lounge coffee & tea
Plaza Premium Lounge drinks
Plaza Premium Lounge drinks
The lounge’s bathrooms were also quite nice. Apparently the lounge has showers, though I didn’t see them.
Plaza Premium Lounge bathroom
I spent about an hour in the lounge, and my only other comment is regarding a cappuccino. I’ve written about how much I love a lounge or airline with a good coffee setup, so I was excited when I saw that they had a proper espresso machine behind the bar (generally a human-made cappuccino is much better than a machine made one, and that largely comes down to the frothing of milk).
“Hi, could I get a cappuccino from that machine, please?”
“The machine is over by the buffet.”
This happens all the time in lounges, and I’m never sure how to address it:
- Do I follow-up and state that I’d really prefer one from that machine?
- Do I assume that the machine is actually broken, and there’s a reason I’m being told to go use the other machine?
This happens frequently, and usually I just walk away sad, so I think I need to figure out what the correct response is there.
Plaza Premium Lounge Heathrow Bottom Line
The Plaza Premium Lounge Heathrow Terminal 2 has nice decor with practical seating options and a pretty good food selection. The only real downside to the lounge is the lack of natural light, as the lounge has no windows.
Terminal 2 has some solid lounges, and this one is no exception.
If you’ve visited the Plaza Premium Lounge T2, what was your experience like?
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