Review: No1 Lounge London Gatwick South Terminal


I headed from the Hilton Gatwick to the airport at around 3:30AM. My flight to New York was departing at 6:05AM (the earliest westbound transatlantic flight, as far as I know), and the No1 Lounge opened at 4AM, so I wanted to be among the first there so I could review it.

I quickly found the Norwegian check-in counter. I was flying Norwegian Premium, and while that comes with all kinds of premium services, there’s not any priority check-in included. That wasn’t an issue at all, since the counters were still empty.

Norwegian check-in Gatwick Airport

Within about a minute I was issued a boarding pass to New York. Norwegian Premium comes with access to fast track security, though that checkpoint wasn’t yet open so early in the morning. As you’d expect, there was no line at the regular checkpoint so early, and I was through in a matter of minutes.

Gatwick Airport security checkpoint

After that I made my way through the forced maze of duty free shops, as seems to be the case at so many airports nowadays.

Gatwick Airport duty free shops

I then found myself in the central part of the South Terminal, and followed the signage in the direction of the lounges.


Gatwick Airport terminal

The lounges in the terminal are located one level above the main concourse.


Gatwick Airport terminal

The British Airways Lounge and No1 Lounge Lounge are in the same general area of the terminal, at the top of the escalator and to the left.

Gatwick Airport entrance to lounges

I arrived at the lounge right as it opened. The No1 Lounge Gatwick South is open daily from 4AM until 10PM. Norwegian Premium passengers get access to the lounge.

Other airlines also use this as their contract lounge, and on top of that, this lounge is also part of Priority Pass. The catch is that the lounge often has capacity restrictions for Priority Pass members, given that it’s not very big. So if you are a Priority Pass member, you can always head to the Grain Store Cafe & Bar instead, where members get a £15 per person credit.

Lastly, you can pay cash to enter the lounge, with rates starting at 32GBP (this allows you to book in advance, so you won’t be turned away if the lounge is too crowded).  That’s a lot ways to enter this lounge, so I’d make sure you find the best option for you to gain airport lounge access.

No1 Lounge Gatwick entrance

I had visited the No1 Lounge Heathrow Airport Terminal 3, so was curious to see how this lounge compared.

While fairly small, the No1 Lounge is actually really nice. The lounge consisted of one main room, and in terms of design reminded me a bit of the Virgin Atlantic Clubhouse Heathrow.

Near the entrance to the lounge was a dining area, with a dozen dining tables seating 2-4 people each.


No1 Lounge Gatwick seating


No1 Lounge Gatwick South seating

Just past that was a bar area, along with some couches.


No1 Lounge Gatwick seating


No1 Lounge Gatwick seating

Then there were stairs leading up to a higher level, where there were seats along the windows. Half of the lounge has windows overlooking the apron, which I quite like. As you can see, there were tons of couches, as well as other types of seats to add some variety.


No1 Lounge Gatwick seating


No1 Lounge Gatwick seating


No1 Lounge Gatwick seating


No1 Lounge Gatwick South seating


No1 Lounge Gatwick South seating


No1 Lounge Gatwick seating


No1 Lounge Gatwick South seating


No1 Lounge Gatwick South high-top seating

Back towards the entrance was a small business center with a communal table and some rolling chairs.


No1 Lounge Gatwick South business center

Also in this area was a quiet room, though there was someone in there, so I didn’t take a picture.


No1 Lounge Gatwick South quiet area

While the lounge wasn’t full at 4AM, I know it tends to fill up, so it’s worth noting that there were quite a few areas that were marked as “reserved.”


No1 Lounge Gatwick South reserved area


No1 Lounge Gatwick South reserved seating

As far as the food and drink selection goes, the lounge had a couple of drink stations, with coffee machines, a tap for water, juice, and a soda fountain.


No1 Lounge Gatwick South coffee machines


No1 Lounge Gatwick South soda & juice


No1 Lounge Gatwick South coffee machines

Then there was an area with croissants, pastries, and tea.


No1 Lounge Gatwick South food

The main area with food was right in the center of the dining area. The selection was fairly limited, and consisted of cereal, some fresh fruit, yogurt, and crackers.


No1 Lounge Gatwick South food


No1 Lounge Gatwick South food


No1 Lounge Gatwick South food

On top of that, when I entered the lounge I was presented with a menu, and was told I could order one thing off of it (I believe all guests are entitled to this). The menu read as follows:

I would have ordered something, though nothing really sounded appealing to me.

I believe alcohol is only available at the bar. Given how early in the day it was, it’s also possible that there’s a self serve selection later in the day.

My boarding pass indicated that boarding was due to start at 4:45AM, a full 80 minutes before departure. That seemed awfully early. I asked at check-in if they actually start boarding that early and they insisted they did, so I decided to obey that, since I was hoping to be among the first aboard to get pictures. I was still skeptical, though.

So I headed into the terminal shortly after 4:30AM, and the departures board indicated that a gate would be posted at 4:35AM.


Gatwick Airport departures board

Sure enough, at that time it was posted that my flight was departing from gate 13, so I headed in that direction. The gate was about a five minute walk away.


Gatwick Airport gates


Gatwick Airport gates

It wasn’t really surprising, but in reality 4:45AM was only the time at which the gate opened. So my boarding pass was scanned and passport checked, and then I was in the gate area.


Gatwick Airport departure gate

The gate area filled up significantly over the next 30 minutes. I saw the crew board at 5:15AM, and then at 5:25AM passenger boarding began.

No1 Lounge Gatwick bottom line

The No1 Lounge Gatwick is a really nice contract lounge. It’s a beautiful space physically, with an alright buffet and a nice a la carte menu (though it looks better for lunch and dinner than breakfast).

The major catch is that it’s my understanding that the lounge tends to get really crowded. Obviously I didn’t face that issue at 4AM, but I’m sure if I had been there later in the day it would have been a very different experience, and I might have headed to the Grain Store for a meal instead, using Priority Pass.

If you’ve used the No1 Lounge Gatwick, what was your experience like?

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Harry Okin Guest

A totally pointless review as a quick check of Tripadvisor will give a much truer picture of the horrors of No:1. Many, many years ago it was a fairly pleasant experience but now it’s been massively oversold with the double whammy of cost cutting. You can’t please all the people anytime must be the company motto. Unless free with your ticket I’d suggest using one of the restaurants at airport for a far nicer time.

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N1120A Guest

I think one of the reasons that lounge is nice is because it was the lounge BA were using for quite some time after the North/South swap with EasyJet. They basically had to make it at least a BA Club standard and did a decent job with it.

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Mark Chataway New Member

I fly Norwegian premium a lot and there's always a (very fast) dedicated premium queue and desk. Maybe it was just so early The No 1 lounge does fill up but my experience is much more positive. I've always found the staff friendly and the food orders fast. Alcoholic drinks are available at the bar (not just from the servers) but I've never seen self serve. The food (from the menu and the buffet) is pretty OK

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Seat1C Guest

Looks like you missed the sign leaving security that would have diverted you to the left - rather than down the escalators - so you can bypass most of the shops on the way to the lounges!

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Francesca Barnes New Member

Your comments would not have been quite so kind if you had entered later as it gets packed and yes sometimes with a load of unruly children running around. The food can be stale and the bacon butties are minute, you need to order at least 2. There is no self service bar which is good in the fact that it stops the early inebriates getting more inebriate, but yes it can cause long waits. The one thing that amazes me is the fact that they don't serve Chardonnay.....a basic wine I would have of thought as opposed to their disgusting Pinot Grigio. I would not pay the exorbinate fee to use this Lounge.

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