Review: Hilton London Gatwick


I had a quick overnight in London, as my flight was arriving from Kigali and Brussels at around 5PM, and I had a 6AM flight the next morning to New York.

I decided to book the Hilton Gatwick, given that it’s connected to the terminal I’d be departing from the following morning, I’m a Diamond elite member, and the rate was reasonable (under 100USD including VAT).

RwandAir uses the North Terminal at Gatwick, while the Hilton Gatwick is in the South Terminal. There’s a train connecting the two terminals, so I followed the signage in that direction.

Train between Gatwick terminals


Train between Gatwick terminals

Actually getting to the Hilton was more of an adventure than I had anticipated. It’s not actually difficult to find, but it involves a lot of corridors, moving sidewalks, elevators, and even going through the car park. At least that’s how I got there — maybe there’s a more direct way.

Walking towards Hilton Gatwick


Walking towards Hilton Gatwick

Walking through car park to Hilton Gatwick

Fortunately the signage is pretty self explanatory, so it wasn’t too tough to find.

Walkway to Hilton Gatwick

Entrance to Hilton Gatwick

The Hilton Gatwick has an atrium that spans a few floors, with the lobby bar and restaurant in the middle of it.

Hilton Gatwick lobby


Hilton Gatwick lobby

There was a queue at check-in when I arrived (the below picture was taken in the morning when I left), though I was helped within about five minutes. The lady checking me in was friendly, and confirmed that I had been upgraded to an executive room as a Diamond member.


Hilton Gatwick reception

I was assigned room 7441, located on the fourth floor (and not the seventh floor as you’d suspect based on the numbering). As it turned out, the seven referred to the fact that my room was in the new(er) wing.

The hallways are perfectly fine, though I can’t help but feel like they’re a bit drab. Purple was never my color.

Hilton Gatwick hallway

I usually don’t mind walking long distances, but it was a real haul from reception to the executive wing. Like, they should really give you a bottle of water, snack, compass, and map at check-in.


Hilton Gatwick hallway

I believe the executive wing is still fairly new, which is why it’s funny to me that it looks more modern, but still far from modern. I don’t think if they intentionally didn’t make it much nicer so they wouldn’t have to renovate the other wing anytime soon, or what.

Hilton Gatwick executive wing hallway

Eventually I made it to my room.


Hilton Gatwick executive room exterior

The room featured an entryway with a closet to the left and the bathroom to the right.


Hilton Gatwick executive room entryway

The room itself was quite nice — it had a comfortable bed, a chair with an ottoman in the corner, a dresser with a TV, and a desk with a chair in the other corner.


Hilton Gatwick executive room


Hilton Gatwick executive room


Hilton Gatwick executive room


Hilton Gatwick executive room desk

There was a small table by the window with two bottles of water, a kettle, and some instant coffee and tea.


Hilton Gatwick executive room kettle & bottled water

The bathroom was back near the entrance, and featured a tub, a walk-in shower, a sink, and a toilet.


Hilton Gatwick executive room bathroom


Hilton Gatwick executive room shower

Toiletries were from Crabtree & Evelyn, and were quite nice.

Hilton Gatwick executive room toiletries

The Wi-Fi in the room worked well, and as a Diamond member I received complimentary enhanced internet.

After dropping off everything in my room I decided to check out the executive lounge, also located on the fourth floor, but back in the main wing.


Hilton Gatwick executive lounge exterior

The Hilton Gatwick executive lounge is open daily from 6AM until 11PM, with breakfast being served from 6AM until 10:30AM, and drinks served from 6:30PM until 8:30PM. Then there are also refreshments throughout the day.

The lounge was in an “L” shape, with couches and chairs near the entrance, and then the buffet in the back corner of the lounge.


Hilton Gatwick executive lounge seating


Hilton Gatwick executive lounge 

I arrived in the lounge at around 6PM, so they didn’t quite have the evening happy hour yet.


Hilton Gatwick executive lounge buffet

Instead they still had the afternoon selection, which consisted of some small granola squares, packaged cookies, whole fruit, nuts, pretzels, chips, etc.


Hilton Gatwick executive lounge snacks


Hilton Gatwick executive lounge snacks


Hilton Gatwick executive lounge snacks

There was also a coffee machine, as well as soft drinks.


Hilton Gatwick executive lounge coffee machine

As you guys know, I always do what I can to photograph club lounge food spreads, but I’ve never seen anything quite like this. As you can see in the above pictures, the lounge was mostly empty when I arrived. Well, leading up to 6:30PM the lounge filled to the point that almost every seat was taken.

The second food came out people circled the buffet like hungry vultures. By the time I could get to the buffet they were out of food, and then when they brought refills the same exact thing happened.

So I was overwhelmed and just left. I was still hungry, though, so decided to check out the in-room dining menu, which read as follows:

There aren’t many things I’d expect to be good at an airport Hilton, though I figured the Indian option would be my best bet. So I ordered the chickpea, potato, and spinach curry, and it was actually excellent.

Hilton Gatwick room service dinner

After that I got a good night of sleep, and then left at around 3:30AM to head to the airport. Check-out was quick, and at this point I also walked past the Costa Coffee in the lobby, which was closed, but which is a feature I generally appreciate.

Hilton Gatwick Costa Coffee

The gym was also right by the entrance to the hotel, on the ground floor.


Hilton Gatwick gym exterior

The walk from there to the South Terminal was quick (maybe I just entered in an indirect way the night before?), and I was at Norwegian check-in in no time.

Entrance to Gatwick Airport terminal

Hilton Gatwick Airport bottom line

While by no means luxurious, the Hilton Gatwick did the job for a quick overnight, with an early morning departure from the South Terminal. My room was pretty nice and the rate was reasonable, and my room service order was good as well.

The executive lounge was pure chaos. I’m not sure if I was just unlucky, or if it’s just always that full.

Is there another Gatwick Airport hotel I should try the next time I’m passing through?

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Tilly71 Guest

Great breakfast at the Hilton Gatwick South, also found the lounge a great place to relax and enjoy a few drinks and nibbled in the afternoon. Not sure on the room, we were upgraded but it needed an update in our opionion, can't beat the convenience of the location.

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Unnayan Jain Guest

the dinner seems underwhelming... the Naan bread is the usual packaged naan you get in TESCO...so much for Hilton

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Evan Guest

Yes spot on regarding the "feeding time at the zoo" in the lounge. Many is the time my partner and I have just gone to watch the frenzy! It's mainly senior citizens with razor blades inserted in their elbows. That said the Hilton is my go-to at LGW. There's not that much between it and the Sofitel in my view. I tried the Premier Inn once - never again. Oddly I quite like the bar at the Hilton and I don't feel I'm being quite so ripped off with the F&B there as at the Sofitel which really leaves you a bit marooned in the North Terminal.

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AD Diamond

The only other hotel where I've experienced that sort of stampede was the Hilton at LAX. And the food, when I finally got to it, was pretty awful to boot! As an American who likes a cup of tea, I really appreciate going to Europe where there's a kettle in my room rather than a nasty coffee machine that hasn't been cleaned in a million years that I'm expected to use to make tea. Who knows what's growing in there. I can see if a kettle is clean and, also, clean it out...

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JDS Guest

While having an in-house coffee place is great in theory, I’m very much of the opinion Costa is the worst coffee chain in the U.K.

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