I Got Secondary Screening With Global Entry

Update: This happened to me again, so see this post for the details of that.

Over the years Global Entry (which offers expedited immigration to “trusted” travelers) has saved me a countless number of hours. It has turned US immigration from an annoying pain point of travel, to a consistently seamless process.

Of course when you have Global Entry you can still be searched and sent to secondary screening, though in my experience that rarely happens. To take it a step further, I don’t think I’ve ever received secondary screening when going through immigration.

For a period I was clearly flagged by the government and getting “SSSS” on every single trip, but fortunately I was able to appeal that, and don’t have that problem anymore.

Well, today I had my first experience with secondary screening with Global Entry.

The dreaded Global Entry “X”

Ford and I were returning from Cancun to Fort Lauderdale, and upon arrival headed to Global Entry kiosks. I went through the usual process, but at the end got a slip with an “X” on it, which indicates that you’re getting extra screening.

How US immigration secondary works

First I was directed to see an immigration officer in the main immigration hall — fortunately there was no line at all, so I was seen right away.

He asked me if I was bringing anything back with me, and also asked if I had been to Asia recently. I explained that a few weeks ago I I connected in Taiwan and the Philippines while enroute to Malaysia.

He did some typing in his computer, and then put my passport in an envelope and escorted me to the secondary immigration facility.

Once there my bags were immediately screened — they weren’t searched or anything, but rather were just put through an x-ray. Then I was brought into a different room, where I was asked to have a seat until an officer called me.

Interestingly I could hear the officers talking about my Asia travels — I’m not sure if they were directly accessing those records, or if they were looking at the notes that the other agent left in my file.

Then I was called up.

“Where all have you traveled recently?”
“I just got back from Cancun, and a few weeks ago was in Taiwan, the Philippines, and Malaysia.”
“What about China?”
“Not mainland China, just Taiwan.”
“Are you feeling sick at all?”
“Nope I feel great.”
“Okay since you’ve been to Asia within the past three weeks, please contact the CDC if you feel unwell.”

What makes this especially interesting

I’m not sure if this was random or because I had been to Asia not too long ago — I could see it going either way.

But there are a few things I found noteworthy:

  • I returned from Asia (and not even mainland China) nearly four weeks ago, so it’s not like this was in the past two (or even three) weeks; if they’re concerned about coronavirus and know when I returned, isn’t it a bit too late at this point?
  • When it comes to arriving in and departing from the US while enroute to Asia a few weeks ago, I flew Virgin Atlantic to London, and returned to the US from Toronto, so I was never on a single itinerary between the US and Asia; I assume the US still has access to most of those travel plans, though?

Bottom line

Fortunately my secondary immigration experience was a breeze, and I was in and out within 10 minutes. However, I suspect that was a function of being the only person going through the secondary process, not to mention there were no other flights arriving at the immigration facility.

I imagine this could have taken way longer if the immigration hall were full, since it can take them quite a while to process people in secondary when there’s a wait.

Have you ever experienced secondary screening upon arrival with Global Entry? What was your experience like? Anyone have any theories as to whether my extra screening was random, or because I was in Asia nearly four weeks ago?

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Paul Guest

Entering US through land border at Nogales Deconcini port of entry. Showed my GE card to officer and he asked what I have in my sport bag - I said souvenirs and clothes then he directed me to secondary right away. Another officer came and ask the purpose of my trip, if I have a girlfriend in Hermosillo (where I traveled), what do I do for a living, where do I get my income, what property do I have in US, how do I afford my property, etc. Ridiculous amount of questions. Searched my backpack, sport bag, wallet, passport. Frisked me through and found nothing. Eventually let me go.

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Helaine Guest

I have Global Entry and sometimes all is fine, sometimes not. I lost my passport several years ago and my newer one has a stamp inside saying it is a replacement. I am wondering if this is why I sometimes get a secondary screening. Never used to. Anyone else have this?

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CJ Guest

I got screened about 90 minutes ago. I was travelling from Cancun. I had cleared pre-clearance in Dublin when heading to Dallas and then on to Cancun. On returning my flight was Cancun to Philadelphia and then to Dublin. The guy was friendly but then took a long time checking my passport. He asked me had I ever had any problems entering the US, I said no. He put my passport in a red clear pouch and brought me to another door. He asked me did I have a drivers license or some other form of ID in case I was asked for it, I told him I had and went into another area. The guy in this room sat me down and spent some time with my passport again. Asked me a few questions about my trip and approved me. It was nerve wrecking because I was thinking “is something wrong with my passport” & “is this going to happen me all the time”. There was no other checks made, none on my luggage. My passport photo is awful and doesn’t resemble me exactly, by far the worst one I have ever taken so maybe it was that. I was the only one checked amongst a crowd of people.

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Sophie B Guest

I returned to US after receiving my global entry card for the first time and was directed to secondary screening. They checked my passport, screened my bag and opened and checked each item in my bag. They found no restricted items so let me go. Is it a norm to go through secondary check first time entering with global entry? I was returning from India via Dubai.

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KAB Guest

I just got Global Entry. So this was my first time using it. I was looking forward to breezing through ... Wrong. I got sent to secondary inspection, which has never happened to me before. I'm a white older woman, so generally not profiled (my boyfriend on the other hand has had more issues especially when his hair was long). In the room there was a guy arguing with the officers so I kept my mouth shut and didn't ask any questions. They then (without asking me anything) put my passport in a plastic box and told me to go to "Zone B" for baggage inspection. After waiting for that, the guy unlocked the box, handed me my passport and told me I was free to go. So ... no questions and no baggage search ... so WTF? So far Global Entry has not been a benefit to me at all. Took forever to get it (initial interview was cancelled due to pandemic. Second try was over an hour wait so I gave up and went through regular passport control, third try I had to wait an hour but got through the interview, and then when I finally get to use it ... I get sent to secondary processing). The only thing odd about me is that I went to Cuba on a people to people tour in 2018, which I have been asked about by passport control before but they always seemed Ok with my answer.

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