American Airlines Expands Change Fee Waiver

Update: American is now waiving fees for those who booked tickets prior to March 1.

Over the past several days we’ve seen most of the major US airlines start waiving change fees on newly booked tickets, including JetBlue, Alaska Airlines, Delta Air Lines, and United Airlines.

This is clearly being done to drum up business, given that future bookings are way down as a result of the uncertainty caused by coronavirus — Southwest’s CEO even said the drop in demand has a 9/11-like feel, and airline stocks have plummeted.

While American Airlines was the first of the “big three” US carriers to introduce a change fee waiver several days ago, the company has now made it more generous, since clearly the old one didn’t cut it.

American Airlines’ initial change fee waiver

With American Airlines‘ initial waiver, the airline waived change fees for tickets booked between March 1 and March 16, 2020, but only allowed changes made at least 14 days prior to travel.

In the meantime Delta and United introduced significantly more generous policies, so clearly American is following along.

Initially American only allowed changes 14 days out

American Airlines’ expanded change fee waiver

With American Airlines’ updated change fee waiver, the airline is waiving change fees for tickets booked between March 1 and March 31, 2020. Furthermore, the requirement to cancel at least 14 days in advance (which completely defeated the purpose of feeling at ease when booking) has been eliminated.

Be aware that:

  • Change fees will only be waived on published non-refundable fare tickets with original travel by January 30, 2021
  • Changes must be made prior to departure of your original flight
  • You’re allowed to make a one-time change
  • Any fare difference will apply, but the (typically $200) fee will be waived
  • Travel must be completed within a year of the original ticket issue date
  • For tickets purchased between March 1 and March 4, the original restriction will apply — tickets can only be changed at least 14 days before the original travel date

American Airlines is waiving change fees on new tickets

Bottom line

At this point most of the major US airlines are offering generous change policies (and Southwest Airlines offers free changes and cancelations even when there are no coronavirus fears) as a way of trying to drum up business.

In general it can be very worthwhile to plan travel at the moment, given that we’re seeing great fares at the moment, and on top of that change fees are waived, so you can speculatively book great fares.

Are you taking advantage of the waived change fee policies of any airlines to lock in travel at the moment?

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Sharon Guest

I purchased a American Airlines international round trip ticket in Feb. for $709 to travel in June for a wedding. Price of the ticket when down asked for difference because they said on the website we wouldn't be charged the$200 change fee. My flight was cancelled due to COVID. They refunded me $444 back to my CC and charged me for a change fee. I've called and emailed. Three weeks later I'm being told that I'll receive the$200 in a voucher. Why??

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Gary Guest

Could someone kindly answer this: On American let’s say before April 15th I purchase a domestic non-refundable ticket for travel by January 30th, 2021. Let’s say the ticket cost $200. If I later decide to make a change & the new fare is $300. then I pay an additional $100., got it! But how about if the change is $100. cheaper, do I get a refund or credit of $100. ? Their rules state ‘"ANY fare difference will apply, but the (typically $200) fee will be waived". Thanks in advance for your input!

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Marrin Jacobs Guest

The normal is one year from date of purchase. This is not normal. Just wait untill the day before to cancel as AA will most likely change or cancel your flight and that entitles you to a refund.

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Amy McCarter Guest

I booked my tickets in November for a trip to Belize on April 15th. Now I don't mind the credit (as I purchased non refundable tickets) but if I have to use the credit within a year, is it a year from booking or a year from travel dates?

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Anita Guest

In regard to my previous post☝️I make the correction that I am angry with United Airlines, not American. I was confused, because my flight shows up as an Air Canada flight, but every time I speak to a cheapo air agent, they reference it as a United flight. So, I got United and American mixed up.

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