Qantas Is Being Fined For Illegally Selling Tickets On Their New York To Los Angeles Flight

Qantas operates an interesting tag flight from Los Angeles to New York. The daily flight is presently operated by a Boeing 747, though starting in September will instead be operated by a 787. This flight can exclusively be booked by passengers connecting onto and off of international flights, since this is a flight entirely within a country (which is different than fifth freedom routes, which are quite popular, where an airline operates a flight between two countries, neither of which they’re based out of).

It’s a unique flight no doubt, and currently the only US transcon flight operated by a 747. I had the chance to fly this route a few years back, and thought it was a cool experience. It’s certainly one of the most luxurious ways to fly coast-to-coast within North America.

Anyway, this brings us to an interesting case between the Department of Transportation and Qantas. Specifically, Qantas is being fined up to $125,000 for selling tickets between New York and Los Angeles to passengers who shouldn’t have been able to book this flight.

The Department of Transportation argues that under US cabotage laws, Qantas should have only been allowed to sell seats on this flight to those connecting onto or off of Qantas flights to Australia. However, in 2015 and 2016, Qantas sold seats on this flight in connection with international flights on partner airlines. Specifically, on their website Qantas would allow passengers to book their New York to Los Angeles flight in conjunction with codeshare flights from Los Angeles to Tahiti on Air Tahiti Nui, as well as codeshare flights between Los Angeles and Auckland on American.

Qantas denies breaking any US statutes and regulations, arguing that the codeshare flights they were selling had Qantas flight numbers, and therefore they thought that should be permissible. Qantas justified this using a 1959 ruling that said “a foreign carrier may incidentally transport within [the United States] only that traffic which it brings in or carries out.”

Qantas argues that the business model of airlines has changed significantly in the past 60 years with the introduction of codesharing, and therefore they assumed that selling this in conjunction with a codeshare flight would be acceptable. Clearly the DOT disagrees.

Qantas will observe the request of the DOT. They’ll have to pay $62,500 within 30 days, and will only have to pay the other $62,500 if they break the law again within the next year.

What’s interesting here is that when I wrote about this flight several years back, quite a few people chimed in insisting that it was permissible to book this in conjunction with an international flight on another airline. While that’s true, it seems that wasn’t actually legal, at least according to the DOT.

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lathiat Guest

There are many threads about people who also booked this flight as a rewards ticket or part of an around-the-world only to be refused check-in/boarding at the airport because Qantas weren't allowed to let people travel on it without the on-connection. The lucky ones just had it fail at ticketing. Seems their system doesn't handle this little exception in many cases.

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CraigTPA Guest

I suspect Qantas knew, or at least strongly suspected, they'd lose. It's likely part of the reason they're downgrading to a 787, so there are fewer unsold seats on the JFK-LAX leg after New Yorkers who want to go to SYD, MEL, or BNE are accommodated.

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Jackie Guest

I hope they just get rid of these silly rules and let the likes of Ryan air and EasyJet rule the American sky.

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1KBrad Guest

"That would cost less than $62,500 at most firms’ rates." No, it wouldn't. Not even close. You have to get the law firm up to speed on all the facts; they have to research the current state of the law; investigate what the DOT has allowed in the past; file the complaint; engage in discovery; prepare the motion; argue it in court; and prepare the post-hearing orders. I would quote an estimate of $250,000. And, yes, I am a lawyer.

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asdf Guest

@Red, It's not an especially complicated issue; probably resolvable on cross motions for summary decision on a set of stipulated facts, as a matter of administrative law. Does a codeshare count under the rule or not? That would cost less than $62,500 at most firms' rates. Plus, there's the future revenue on this route, and potentially others.

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