Review: PAGSS Lounge Manila Airport
NAME: PAGSS Premium Lounge
Airport: MNL
DATE: January 2020
REVIEW RATING:
BEN SAYS: While contract lounges are typically pretty unmemorable, this one was especially unexciting


The previous installment covered the disaster which is connecting from T2 to T1 in Manila, and suffice to say that it probably clouded my perception of everything at this airport.

In this installment I wanted to take a look at the PAGSS Lounge Terminal 1.

PAGSS Lounge Manila Terminal 1 Review

Even though Philippine Airlines operates some of their most premium flights out of Terminal 1 (including to New York and Toronto), they don’t operate their own lounge in the terminal. Rather the PAGSS Lounge is used for premium passengers on a variety of airlines departing the terminal.

Let’s take a look at the location, hours, entry requirements, and then the layout and dining in the lounge.

PAGSS Lounge Location

The PAGSS Lounge is located at NAIA Terminal 1. After clearing security and immigration I headed down the hall and then turned left towards the East Concourse, in the direction of airline lounges and gates 2-7.

Manila Airport Terminal 1

However, expect to be unnecessarily stopped by a security guard and asked why you want to go to this part of the terminal, for reasons I can’t quite figure out.


Manila Airport Terminal 1

Once you’re admitted to this part of the hall, you’ll see the entrance to the PAGSS Lounge on the right, near gate 2.

PAGSS Lounge Manila entrance

PAGSS Lounge Hours

The PAGSS Premium Lounge Terminal 1 is open daily from 6AM until 12AM, which covers just about all departures at the airport.

How To Access The PAGSS Lounge

The PAGSS Lounge is a contract lounge, so there are several ways to access it.

For one, this is the lounge used for premium passengers on a variety of airlines, including Air China, China Airlines, China Southern, China Eastern, Ethiopian Airlines, EVA Air, Kuwait Airways, Philippine Airlines, and Xiamen Air.

On top of that, the lounge is also open to Priority Pass members.

I had an invitation from Philippine Airlines on account of my business class ticket, so that’s how I accessed the lounge.

PAGSS Lounge Layout & Seating

Let me apologize for the quality of the pictures in this review. The lounge was kind of crowded when I visited and I wanted to respect peoples’ privacy, so I wasn’t able to get pictures of everything.

The lounge has one main room along the windows, which has a bunch of seating that looks like, well, just about any somewhat outdated airline lounge.


PAGSS Lounge Manila seating

Near the entrance was a communal table right by a TV, where I ended up sitting.


PAGSS Lounge Manila seating

Behind that were some more chairs, as well as some high-top seating along the windows.


PAGSS Lounge Manila seating

That’s about all there is in terms of seating, though the other side of the lounge had some model airplane displays, which I liked. There were also magazines and newspapers in this area.


PAGSS Lounge Manila airplane models

PAGGS Lounge Food & Drinks

The lounge had a relatively large food and drink selection. In the smaller room of the lounge was a bar, where there was a server who could serve liquor and coffee (best I could tell the coffee options weren’t actually barista made, but he just sorta pushed the buttons for you).

PAGSS Lounge Manila bar

Then there was a self serve area with cans of soda, fruit, veggies, yogurt, and bread.

PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet

The main buffet was over near the main room, and had a fairly large selection of hot and cold options.


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet

I’ll let the pictures speak for themselves…


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet


PAGSS Lounge Manila buffet

PAGSS Lounge Bathrooms

The lounge didn’t have any showers, best I could tell, but it did have reasonably well maintained bathrooms.


PAGSS Lounge Manila bathrooms

PAGSS Lounge Manila Bottom Line

The PAGSS Lounge is a perfectly fine contract lounge. It gets a bit crowded and it has a large food and drink selection, but that’s about it.

Perhaps what’s most disappointing is when you consider that this is the lounge that Philippine Airlines is using at their hub airport. When you’re boarding a carrier’s flagship aircraft on a long haul route at their hub, you would hope they’d be able to do a bit better than this.

But for a Priority Pass or contract lounge, this is perfectly okay, in my opinion.

If you’ve visited the PAGSS Lounge NAIA T1, what was your experience like?

Conversations (30)
The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.
Comment as a member

Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.

Type your response here.

If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks!

  1. Loading comments…
Recent Comments
The latest from the OMAAT community.

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Peter Guest

The PAAGS lounge in terminal 3 is even worse. 2 spirits to choose from, no soda water or tonic, i expect this must operate at the exact minimum standard to be a lounge. It’s better than sitting in the terminal, but don’t expect to be excited by the food and beverage.

0
‼ 0
Hong B. Guest

Looks horrible. Guess it's not a foodie country nor know truly high quality service.

0
‼ 0
Sethlice Guest

why is the pilipines have such poor qualit food with deplorable service.?It is a business class lounge and this is their face? How embarrassing for the Pilipines.

0
‼ 0
Mike at the beach Guest

You should see the lounge that they use for Manila to LAX flight. The worst food. Just terrible. You have about one third the choice of the Paggasus lounge. Absolutely terible. I have taken that flight in December 2022 and Match 2023. PAL should be ashamed.

0
‼ 0
Raul Hernandez Guest

Like most of frequent businessmen travellers, the lounge is a very important part of the trip. This is where we continue our work, catch up meetings etc. This lounge is one of the most unpleasant experience i have. I am sure that all the executives of this company are travellers too. Can they not see the standard of their business? Let me start with the unpleasant receptionist who looks like she does not want to be at work. In a country where smart people with pleasing personalities are abundant, why employ this kind of receptionist. It is also obvious that there is a lack or no training at all as i cannot see any standard of service in this lounge. I also hope that the executives rheadrd by the President and CEO should try the food they serve if they want to eat it. Rice dish is cold and not fresh, sandwiches are hard and the buffet is almost empty. The cleanliness of the place is also paramount. After the pandemic, more standards were imposed in other lounge in the world. Again, i cannot see this in this lounge. The lounge will remain as unpleasant as it is until the executives headed by the President and CEO Janette Cordero. On one hand, the partner airlines should assess if they want their brand to be associated with such kind of lounge.

0
‼ 0

Save posts to read later

Saving posts is a member feature. Become an OMAAT member to build a reading list you can come back to from any device.

Become a member
Meet Ben Schlappig, OMAAT Founder
5,883,136 Miles Traveled

43,914,800 Words Written

47,187 Posts Published