United Airlines Pilots Disrespect CEO Scott Kirby

United Airlines Pilots Disrespect CEO Scott Kirby

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United Airlines pilots aren’t happy that contract negotiations are still lingering, and they expressed their frustration to the CEO in a pretty bold way.

Picketing United pilots turn their backs on CEO

United Airlines pilots have been picketing around the country in recent weeks. The airline had a board meeting at the Four Seasons Houston yesterday, and a group of roughly 300 United employees came to picket the event.

As noted by View from the Wing, United CEO Scott Kirby came out to meet the employees who were there, but they turned their backs on him. They’re pretty proud of it, too, since they specifically Tweeted about this, saying “the company has turned its back on pilots, today we did the same.”

If you ask me, that’s certainly not a great look for the union. Obviously management and the union are (somewhat) on different pages. Kirby was showing respect to the pilots by coming out to meet them, while they disrespected him by turning their backs.

What’s going on with United’s pilot contract?

I think some context is important here. Just about all the major US airlines are currently negotiating new pilot contracts, and are pretty close to them being finalized. So far Alaska is the only major airline to have ratified a new contract, while Delta is pretty close.

Yes, United pilots have been hoping for a new contract for four years — negotiations started before the pandemic, but as you’d expect, the pandemic wasn’t exactly a great time to negotiate a new contract.

With there now being a pilot shortage, we’re seeing these negotiations get much more serious, as all pilots are looking for an industry-leading contract.

Since all of the “big three” US carriers are negotiating at once, there’s quite a bit of benchmarking going on. Pilots at each airline of course want to see what the competition is negotiating, because they want that too.

While a tentative agreement had been reached between United and its pilots several weeks back, pilots ended up wanting a better deal, after they saw what was being negotiated at other airlines. I trust that United management and the union will be able to soon come to an agreement for a great new contract.

Personally, Scott Kirby is the major airline CEO in the United States that I respect the most. He has been extremely respectful to frontline employees, and he has even been in favor of pilots getting big pay raises. Following the details of Delta’s tentative new agreement recently being made public, Kirby made it clear that United will have to offer something similar, and he views that as a good thing in terms of retaining talent.

So a contract is coming shortly, and Kirby certainly doesn’t deserve all the blame for this dragging on. The pilots wouldn’t have gotten what they wanted if they ratified a contract at the start of the pandemic, and the pilots are also probably happy about being able to see what pilots at Delta and other airlines are able to negotiate.

United pilots should have a new contract soon

Bottom line

United Airlines CEO Scott Kirby came out to meet picketing pilots yesterday, and they turned their backs on him. They seem quite proud of this, suggesting that the company has ignored the needs of pilots for years, so this is payback.

I’m sure United and its pilots will have a new contract shortly, which will likely include a significant pay raise upon signing, plus even a retroactive pay raise.

What do you make of how United pilots treated Kirby?

Conversations (186)
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  1. dh Guest

    I am a retired United Pilot and having spent 30 years at the airline I have concerns with both management and the union. I was a union member for my entire career and the union screwed those who were about to retire by allowing the company to declare a bogus bankruptcy and take our pensions. I get about 26% of the A Plan amount I was supposed to receive. I get this amount from a...

    I am a retired United Pilot and having spent 30 years at the airline I have concerns with both management and the union. I was a union member for my entire career and the union screwed those who were about to retire by allowing the company to declare a bogus bankruptcy and take our pensions. I get about 26% of the A Plan amount I was supposed to receive. I get this amount from a quasi-governmental agency, the PBGC which will probably go bankrupt itself in the future due to fewer and fewer defined benefit plans administered in today's world. Now 401k's are the method of saving and I totally agree with this method for potential retirees. Airline management has used bankruptcy for decades to screw the pilots and other union employees. Now that the company is patting themselves on the back and expanding their fuel efficient aircraft inventory, they should negotiate a contract acceptable to the pilots. The union, on the other hand, should not only negotiate terms for themselves, but need to include some type of compensation for those who retired and got hosed. Kirby is like every politician--only concerned on how he can benefit himself. He is an Air Force Academy graduate and he has embarrassed this institution with his self-centered attitude.

  2. John Wick Guest

    As a major US Airline pilot, you have undoubtedly taken numerous things out of context. The pilots did not "turn their backs" on Mr. Kirby. The picket line is not the venue to open up conversations regarding any upcoming talks, and he knows this. Also, the UAL pilots did not reject a prior TA due to simply "wanting more because of what another airline negotiated". They rejected the prior TA due to it being concessionary...

    As a major US Airline pilot, you have undoubtedly taken numerous things out of context. The pilots did not "turn their backs" on Mr. Kirby. The picket line is not the venue to open up conversations regarding any upcoming talks, and he knows this. Also, the UAL pilots did not reject a prior TA due to simply "wanting more because of what another airline negotiated". They rejected the prior TA due to it being concessionary in a bull market, with many significant shortfalls. Please get your facts straight before painting the pilots as greedy and disrespectful.

    1. otterpops Member

      agree. Thank you.

  3. Eric L Guest

    You forgot to mention the flight attendants who are being singled out for age and political affiliation. There are highly qualified individuals who are being target by the company to bring in new personnel to save money. The last good CEO was Oscar Munoz, so sad to see him leave. United has not been the same since the merger with Continental, that was a s**t storm waiting to happen.

  4. Hogarth K Guest

    There was a time that I dreamed of being an airline pilot, but now I’m glad that I didn’t. I chose to keep flying as a hobby rather than have it ruined for me by this kind of thing. I also swore that I would never take a union job, and I didn’t. A permanently contentious battle between management and pilot did not, and still does not, appeal to me.

  5. ER Guest

    I do NOT agree with you at all!

    The folks in the transportation industry have been abused long enough!

    If a CEO were to show anywhere their rank and file is, it would be a great deal worse then just turning their backs on them.

    Why do you think they do not go anywhere without a bunch of armed security with them?

  6. Anon Guest

    United needs a Munoz or a Greenwald, not a Kirby. Kirby's inability to get along with front line employees and abrasiveness is why American told him he'd never get the CEO job there. He's a know-it-all and it blows up in his face like when he wanted to cancel the highly successful bonus program for employees for on-time flights. He always thinks he can pull one over on everyone. Or like when he thought he...

    United needs a Munoz or a Greenwald, not a Kirby. Kirby's inability to get along with front line employees and abrasiveness is why American told him he'd never get the CEO job there. He's a know-it-all and it blows up in his face like when he wanted to cancel the highly successful bonus program for employees for on-time flights. He always thinks he can pull one over on everyone. Or like when he thought he could decide on his ownto ignore DOT regulations and simply refuse to give customers their refunds for flights cancelled by United, the same customers who were funding billions in bailouts for United and other carriers. Talk about disrespect.

  7. Guest Guest

    67% raise way to get the employee moral up Kirby ...Oscar should of stayed Kirby your going to ruin United Airlines

  8. Guest Guest

    Obviously this person does not now that after the company got government bail out money Kirby tried to make everyone part time ramp / customer service as well as stores workers immediately after receiving funds, also ramp contract is due and the company and Kirby Obviously don't wana work things out in workers favor

  9. Gull Air Guest

    What was top salary for Captains on the recently rejected but tentatively agreed contract? Delta top Captains at or near $500,000 with new deal. Was it $425,000? Cardiac surgeon territory.

    1. SuperDave Guest

      Surgeons are responsible for one life at a time, and most make FAR more than your average airline pilot. Pilots are responsible for hundreds of lives at a time and are just as skilled and highly trained as a surgeon. In fact it takes pilots far longer to move up the ranks to be a left seat captain flying a wide body for the top pay you describe. I'd prefer my highly skilled pilots are...

      Surgeons are responsible for one life at a time, and most make FAR more than your average airline pilot. Pilots are responsible for hundreds of lives at a time and are just as skilled and highly trained as a surgeon. In fact it takes pilots far longer to move up the ranks to be a left seat captain flying a wide body for the top pay you describe. I'd prefer my highly skilled pilots are paid a wage commensurate with their dedication and continuing study within their profession, don't you?

    2. EdibleRex Guest

      Airline pilots are miserable because they are Type A personalities in a Type B- career field. Flying is cool but the unions all use seniority vs. skill to determine pay and role. Taking folks who were competitive on their own merit then moving them into this system creates all kinds of anger and animosity where they forget what a great and easy job they have.

      Surgeon comparison is laughable. I am guessing this guy must...

      Airline pilots are miserable because they are Type A personalities in a Type B- career field. Flying is cool but the unions all use seniority vs. skill to determine pay and role. Taking folks who were competitive on their own merit then moving them into this system creates all kinds of anger and animosity where they forget what a great and easy job they have.

      Surgeon comparison is laughable. I am guessing this guy must be an airline pilot to equate his training with a surgeon's. I say all of this as a commercial rated pilot who chose to avoid the airlines post military because I'd seen good folks go that route and spend lots of time whining about finances and ex-wives.

  10. Erika McAlister Guest

    It is all Scott Kirby’s fault that they don’t have a contract. If he wanted them to have one, they would have one. FUPM!!!!!!

    1. SuperDave Guest

      Amen! He's a typical two faced CEO - meet your boss, same as the old boss. CEOs are there to provide shareholder value, not be decent human beings. Employee groups have to fight for what they deserve and the pilots frankly took it easy on him. Times up, FUPM.

  11. Joe Guest

    Lol at all this pearl-clutching about *decorum*. This is how labor negotiations work. The sausage isn’t pretty and those who are offput by it and wondering why they don’t look him in the eye and give him a big handshake are simply demonstrating their ignorance of the union process.

    Turns out being a points and miles enthusiast doesn’t really equate to knowledge about the actual business of the transportation industry any more than it qualifies...

    Lol at all this pearl-clutching about *decorum*. This is how labor negotiations work. The sausage isn’t pretty and those who are offput by it and wondering why they don’t look him in the eye and give him a big handshake are simply demonstrating their ignorance of the union process.

    Turns out being a points and miles enthusiast doesn’t really equate to knowledge about the actual business of the transportation industry any more than it qualifies one to fly the plane they’re on. Who would have thunk.

  12. Annon Guest

    To the anonymous supervisor complainint they cant help during peak season. The reason for this being in the contract is so we have adaquate help. By you doing our job classification tasks it takes away from you doing yours, like dealing with an angry passenger. You are also covering the fact we need more help. Either hire new agents or hire overtime during peak periods. How can you be effective at your job when youre...

    To the anonymous supervisor complainint they cant help during peak season. The reason for this being in the contract is so we have adaquate help. By you doing our job classification tasks it takes away from you doing yours, like dealing with an angry passenger. You are also covering the fact we need more help. Either hire new agents or hire overtime during peak periods. How can you be effective at your job when youre doing our job? Correct the situation by adding agents not by putting a band aid on top of a band aid.

    As for Scott Kirby, he is the second, maybe third, worst CEO for employee relations ever. His competition is Frank Lorenzo (who was good for the industry but bad for employees) and Jeff Smeisk who was just all around horrible.

  13. Bruce Guest

    Pilot skills are scarce. All skills are scarce to some degree but pilots especially so, and that’s why their union is inherently strong and why they command the pay and work rules they do. If an airline has an opening on the ramp, almost anyone in the city with a clean criminal record and decent fitness can fill it. They have thousands of potential applicants for that. Not so for pilots. Not at all.

    1. Idiots Guest

      Union employees are a joke. Just quit your job and allow someone appreciative to take that position.

  14. Jack Guest

    Only turning their back isnt disrepectful enough, how about hand in a resignation letter and tell him to pound sand? I think thats even more disrepectful.

    If i were him, i would rather shrink the airline (or close it) than giving these greedy SOB a raise. Dont like it? I heard Delta is hiring.

    1. SuperDave Guest

      Scott Kirby made $17 million this year.

      Airline pilots are not greedy, they are highly skilled professionals with an amazing safety record who get you safely from point A to point B millions of flights and counting without a single pilot caused fatality in well over a decade.

      You can't say that for any other form of transportation on the planet. Check the attitude next time you board a flight and thank your pilot for a job well done.

    2. Jack Guest

      "without a single pilot caused fatality in well over a decade"??

      You must have forgotten the Atlas crash in 2019. I know it was cargo but it could have easily killed someone on the ground. And don't you count the jumpseater as a fatality?

      I dont need to check anything next time I board a flight other than my luggage as I am the one paying them.

      There may not be many fatalities in...

      "without a single pilot caused fatality in well over a decade"??

      You must have forgotten the Atlas crash in 2019. I know it was cargo but it could have easily killed someone on the ground. And don't you count the jumpseater as a fatality?

      I dont need to check anything next time I board a flight other than my luggage as I am the one paying them.

      There may not be many fatalities in air travel, but plenty of close calls. They didnt turn into fatalities is because of good aircraft engineering and dumb luck! Without doing into deep research and strictly from memory, i can remember a few runway excursions/overrun, a few airliners got hailed on, all within the last decades.

      Bus/train travel is equally safe. When was the last time a train derailed within last decade?

  15. Andres Leon Guest

    Thankfully, nobody cares about your opinion about contract negotiations, or labor at all. If you worked at an airline and lost a lot like the United employees did during bankruptcy, maybe you’d be singing a different tune.

  16. Patrick Ellis Guest

    About time these useless executives are treated with the respect they have earned. Clearly whoever wrote this article has never done anything but bow down to their corporate masters.

  17. Airline pilot Guest

    Obviously, the author has never worked for Kirby as an airline employee. Kirby has disrespected employees, especially pilots, for decades. Employees have lost significant ground on pay and benefits under Kirby’s greedy corporate leadership. If Kirby wanted to be respectful, he should restore pay and benefits to inflation adjusted, pre 9/11 levels and give pilots back their pensions that he cancelled.

    1. SuperDave Guest

      Amen brother. Author obviously hasn't been around long enough to know the nitty gritty history of US airline negotiations, concessions, hardship and lost ground for decades. That's fine, most who aren't in the cockpit don't have any idea and assume we're all "rich airline pilots" who whine a lot. Turns out when you can't just "quit and go to another airline" due to our industry's stupid seniority based system and pay hierarchy, you're simply stuck...

      Amen brother. Author obviously hasn't been around long enough to know the nitty gritty history of US airline negotiations, concessions, hardship and lost ground for decades. That's fine, most who aren't in the cockpit don't have any idea and assume we're all "rich airline pilots" who whine a lot. Turns out when you can't just "quit and go to another airline" due to our industry's stupid seniority based system and pay hierarchy, you're simply stuck hoping your airline doesn't go bankrupt or out of business, merge in a bad way or yet another black swan event happens. (4 and counting for my career, so far)

      Bottom line is EVERYONE deserves a raise at EVERY airline - if employee wages kept in lock step with CEO compensation in our country, more of us would be living the American dream vs a financial nightmare. Even wages outpacing inflation seems to be too tall an order for the C-suite types to stomach. A shame.

  18. Douglas Dalton Guest

    He is lucky they only turned their backs on him. Airline management has been reaping huge bonuses for years now while refusing to negotiate in good faith with their employees. He probably should not have gone near the picket line without his bodyguards.

  19. Richard Price Guest

    I don't see anything wrong with them turning there backs. It sends a clear signal. That they are done. 4 years. I thought 3 years with the Railroads was bad.

  20. lCal pilot Guest

    I miss Gordon Bethune and Greg Brenneman.

  21. Stevie Guest

    Forced Vax.... enough said. "my body my choice" - seems to work for other issues.

  22. AA crew Guest

    Pilots disrespected Scott? Way to side with the bosses whoever this author is. United leadership was meeting at the four seasons of all places. Couldn’t meet in one of their own offices? Nah they needed to flex their wealth with each other. Screw this author for siding against union actions.

    1. Guest Guest

      Im sure this author gets plenty of free flights and upgrades for promoting airlines. Just his blog blogging no great importance..

  23. Schaun Guest

    Well you have to be a little closer to the issue to understand why this tension exists. Remember Kirby was the only CEO that made the shot a requirement, coercing employees to get the shot. Theirs still an on going lawsuit. Kirby is a typical political type, lauds and praises publically then you get the finger at the negotiation table. That's not negotiating in good faith. JMO a little closer than most.

  24. A United Pilot Guest

    Just like politics, this is all show by Kirby. People don’t know about how he tells the pilots that it’s the unions fault for not “leading the way,” and then has his SVP come out and say that management wants to see what the market supports before agreeing to anything. He’s talking out of both sides of his mouth, just like a good businessman. Unfortunately it’s the 15,000+ pilots and their families who have to...

    Just like politics, this is all show by Kirby. People don’t know about how he tells the pilots that it’s the unions fault for not “leading the way,” and then has his SVP come out and say that management wants to see what the market supports before agreeing to anything. He’s talking out of both sides of his mouth, just like a good businessman. Unfortunately it’s the 15,000+ pilots and their families who have to deal with the ramifications of this lack of good faith. THAT is why the pilots turned their backs.

    1. Bob the Banker Guest

      "Unfortunately, it's the 15,000+ pilots..."

      You mean 15,000 CEO's, right?
      What other industry (aside from other airlines) can afford to pay 15,000 CEO salaries?
      These salaries are going to drive United into bankruptcy once again.
      I think Delta is purposely playing poker with United on these salary increases because they know they have deeper pockets and can outlast United.

    2. Elton Guest

      Don’t be jealous Bob. Pilots are highly skilled and are responsible for hundreds of lives and millions of dollars worth of equipment. If they made as many mistakes as CEOs it would be carnage in the skies. The laws of demand and supply don’t only work in favor of Management . They have no problem giving management millions + perks & stock options & bonuses in order to “retain talent”. Even if this “talent” is...

      Don’t be jealous Bob. Pilots are highly skilled and are responsible for hundreds of lives and millions of dollars worth of equipment. If they made as many mistakes as CEOs it would be carnage in the skies. The laws of demand and supply don’t only work in favor of Management . They have no problem giving management millions + perks & stock options & bonuses in order to “retain talent”. Even if this “talent” is responsible for stock buy backs and other schemes that had the airline teetering on bankruptcy praying for stimulus to save them…Well guess what, this same talent offered hundreds of pilots early retirements during the pandemic because they didn’t foresee travel rebounding the way it has and this made the already serious pilot shortage even worse…So now that they are familiar with retaining talent, they will have to put their money where their mouth is or park airplanes and cut back flights.

    3. SuperDave Guest

      You are factually incorrect.

      Kirby made $17 million this year, pilots are nothing close to that.

      You want a guy in the cockpit flying you and your loved ones around who can't make his mortgage or car payment?

      Pilot wages are a relatively small part of your ticket price/CASM and have been on the decline for decades, take a deep breath Bob the Boomer.

  25. Kris Guest

    How people quickly forget take the jab or lose your job .And doesn't do anything they say it does . Kirby was a big pusher in the bioweapon let's not forget that
    Hold these people accountable for there stupdity

  26. Anthony Parr Guest

    He wasn’t showing respect to the pilots. He was doing a PR move.

  27. Eric Ramos Guest

    To the AUTHOR you have NO RIGHT TO BE CALLING OUT UA PILOT AND SAYING THAT THEY WE'RE DISRESPECTFUL TO UA CEO. AIRLINES CEO's CONSTANTLY DISRESPECT EVERYONE THOSE TIMES OF HERB JIM AND COLLEEN BARRETT ARE LONG GONE. SO STICK TO REPORTING I AM DEFINITELY NOT INTERESTED IN YOUR OPINIONS. ARE YOU REPORTING? IF U WANT TO EXERCISE YOUR OPION GET A YOUTUBE CHANNEL AND DO YOUR THING.

    1. Paul Romanoski Guest

      Then take your eyeballs elsewhere. We are all able to express our opinion, even if it differs from yours. I thought same as author, Kirby coming to meet and talk with them showed class and they lost a valuable chance to interact and make their points to him. It was and is disrespectful and people promoting this as a good thing are ones trying to drive the 2 groups apart and make it adversarial (union)...

      Then take your eyeballs elsewhere. We are all able to express our opinion, even if it differs from yours. I thought same as author, Kirby coming to meet and talk with them showed class and they lost a valuable chance to interact and make their points to him. It was and is disrespectful and people promoting this as a good thing are ones trying to drive the 2 groups apart and make it adversarial (union) to justify their existence and gain loyalty to what they say is their cause.

    2. Gull Air Guest

      The photo shows disrespect as reported. If you wish to counter that the pilot group feels disrespected by other actions, fine; state and let reader decide. To say the pilots were not disrespectful in the action is false.

    3. Genevieve Casagrande Guest

      I'm a United Flight Attendant with the AFA and we stand in solidarity with our UA ALPA brothers & sisters.

  28. Warren Trout Guest

    Science?

    "The union" ?

    What are you commenters talking about. Whats science have to do with labor relations - it's politics.

    The union- there's a whole bunch of unions at union.

  29. Charles Davis Guest

    So the pilots and United had reached agreement- then saw other airline agreements and decided they wanted those too.
    The problem is that United is more midpack than leading airline.
    Pilots are free to go work at better airlines for better pay.
    Oh, seniority... Well, you can't have your socialism cake and eat it too.

    1. Midpack Airline Pilot Guest

      The pilots voted NO to the tune of 94%. What the Sam Houston are you talking about?

    2. Guest Guest

      No the pilots voted against the agreement by 94%. One of the former union members involved has already been reworded with a management position for his efforts.

    3. 1K Kevin Guest

      "Kirby was showing respect to the pilots by coming out to meet them, while they disrespected him by turning their backs."

      For fiscal year 2021, the median employee pay was $78,245 at United Continental Holdings (execpay.org). Therefore, the ratio of Scott Kirby's pay to the median employee pay was 126 to one! For a company that is an industry leader in aviation perhaps paying a competitive wage should be a priority over the typical 10-30%...

      "Kirby was showing respect to the pilots by coming out to meet them, while they disrespected him by turning their backs."

      For fiscal year 2021, the median employee pay was $78,245 at United Continental Holdings (execpay.org). Therefore, the ratio of Scott Kirby's pay to the median employee pay was 126 to one! For a company that is an industry leader in aviation perhaps paying a competitive wage should be a priority over the typical 10-30% raises/bonuses executives get at the company on a yearly basis. Start "walking their talk" with attractive salaries and benefits versus playing the compassion, PR & thank card approach.

  30. MJ Guest

    Mr. Kirby along with others in Management at UA including Mr. J. Slater & Mr. M. Sasse are destroying the good graces and positive work culture that was created by Mr. Munoz. The amount of terrible internal decisions are countless on a daily basis. Having over a decade of service at UA I have never seen the moral this low. Speaking with a senior colleague (mid 1980s hire) last week she told me the moral...

    Mr. Kirby along with others in Management at UA including Mr. J. Slater & Mr. M. Sasse are destroying the good graces and positive work culture that was created by Mr. Munoz. The amount of terrible internal decisions are countless on a daily basis. Having over a decade of service at UA I have never seen the moral this low. Speaking with a senior colleague (mid 1980s hire) last week she told me the moral is worse now than 9/11. She said to me the sentiments with management and the company’s attitude towards it frontline workers is similar to that of the bankruptcy era she lived through. This is truly sad because it doesn’t have to be this way. Those who work in our management are handcuffing our flexibility and blaming frontline employees for management’s own poor decisions, plus they haven’t even fully implemented our current collective bargaining agreements after over 5 years.

    Customers spend lots of money on their tickets and the tools we are given to do our job are most of the time nonexistent. Management’s response is “file a report”, which is tragic and laughable, because nothing ever gets resolved.

    Personally I am happy the unions across United are uniting against Kirby and his management team. All of our workgroups see what is happening from mechanics to customer service reps to pilots to flight attendants to ramp agents, we all see the toxic culture that is being created. The management team is choosing to create an environment of fear and destroying the positive culture created by previous CEOs. Management has zero accountability to customers and frontline employees. All management does is pass blame and bloat the management ranks by hiring more VPs of this and that. The amount of nonsensical emails we receive regarding new VPs hired is amusing, they all send us messages which are tone deaf and irrelevant. The supervisors who are now hired have never been crew members meaning they haven’t been jet lagged, missed holidays with family, they haven’t waited forever on hold with support staff, they haven’t operated computer systems that constantly “glitch”, etc.

    In time the media will be forced to shine a light on this, because the fake corporate perception that management has created cannot be sustained. Many of the individuals in the management ranks don’t love this company the same way those who work on the frontlines do. There are too many good hardworking frontline employees at United, they will always believe in this brand and this industry. CEOs & management come and go, just as Kirby has many times in his career.

    1. Tim Dunn Diamond

      MJ,
      I'd be interested in hearing some of the changes that have happened where management has reduced your flexibility and made your frontline job harder as well as how they blame you when things go wrong.
      thanks for your insightful feedback.

    2. MJ Guest

      Hmm where should I start….

      1) Our ability to trade our off days - Prior to this current management team we could freely trade a Tuesday for a Wednesday or a Saturday for a Friday.

      2) Call wait times- prior to this management team our support staff actually answered the phone within 5 minutes. Now I as well as countless others have call logs that show 2-3hrs wait times. From an employee perspective and...

      Hmm where should I start….

      1) Our ability to trade our off days - Prior to this current management team we could freely trade a Tuesday for a Wednesday or a Saturday for a Friday.

      2) Call wait times- prior to this management team our support staff actually answered the phone within 5 minutes. Now I as well as countless others have call logs that show 2-3hrs wait times. From an employee perspective and a customer perspective this has created chaos. How are we supposed to know where to work or when to work or when we are released if we cannot contact the team that M. Sasse leads who manage this?

      3) Prior to this management team we didn’t have the lengthy wait times for hotels. Now crews have been instructed to leave rooms because the hotels need to “turn the beds” for the next crew. So crews now get thrown in lobbies for hours, because this Fortune 500 company that received billions of dollars from the US Government can even afford extended hotel rooms during irregular operations. M

      4) Our industry is built on flexibility. That’s what makes it attractive to people coming into it. Every industry has benefits that attract individuals interest, here it is flexibility. The company is purposely overstaffing flights to block out jump seat for crew members who commute. Many of the support staff and schedulers over staff flights and we don’t even have enough jump seat for the working crew - meaning they don’t even know how many jump seat are on the planes they’re in charge of staffing. Six inflight crew members working a 737 from ORD-MSN?

      5) Prior to this management team we could freely trade electronically with other crew members. Now we have to wait sometimes hours on hold just to accomplish a simple task. This effects our pay and our schedules. Many of us go away for days at a time, because that’s a requirement for the job. Management has chosen to build in error codes so our trading is now blocked. So we call the scheduling department and now have to clog up the phone lines just to process something that months ago could be done electronically on our own.

      6) Remember the meltdowns this summer? Remember the holiday chaos last year? One solution we have built in our contract is to simply add on a leg or two to our trip we have in progress. This would’ve alleviated numerous cancellations this would’ve helped our operation immensely-especially during peak times. You could choose to add on extra leg and cover the staffing needed while your at the airport. S.Kirby, J. Slater and M. Sasse still have not implemented this in our contract meaning we can’t help alleviate the need for extra staffing during peak times with this contractual element. It’s been over 5 years and they still haven’t programmed our system to allow it, even though it’s in our JCBA.

      Those are just a few of the ways management has failed and continues to fail under the direction of this management team. I can go on and on so can thousands of my colleagues, however I don’t want to live online and the truth will gradually come out. This company doesn’t have to go down this toxic path, but management consistently chooses this direction.

    3. Tim Dunn Diamond

      thank you for sharing. it is helpful to understand these struggles.

    4. …. Guest

      And give all the UNITED EMPLOYEES BACK OUR PENSIONS!!!! We lived through 911 and BANKRUPTCY. A merger that did not make us whole but allowed Continental employees allowed to keep their pension. While United lost ours. We as a work group are treated poorly. Made to hold on the phone for hours while trying to get hotels van rides and reassignments. Sitting in airports after 14-15 hr days with no rest. KIRBY who showed up...

      And give all the UNITED EMPLOYEES BACK OUR PENSIONS!!!! We lived through 911 and BANKRUPTCY. A merger that did not make us whole but allowed Continental employees allowed to keep their pension. While United lost ours. We as a work group are treated poorly. Made to hold on the phone for hours while trying to get hotels van rides and reassignments. Sitting in airports after 14-15 hr days with no rest. KIRBY who showed up to a major hooray company meeting in a KOOLAID MAN COSTUME AND THOUGHT HE WAS FUNNY!!!! What a waste of money. Make your unions want to be at work stop stealing our proof sharing! Show us the MONEY. The front line workers have keep this airline going. I am a proud employee and deserve respect from management. Not a man in a koolaid costume!

  31. Vincent Guest

    This is for the commenter complaining about the union members relations with supervisors, particularly when it comes to supervisors “helping” at peak times. It’s unfortunate none of the union members have broken it down for you, so on the off chance you’ll see this, I’ll try to explain, and hopefully it’ll ease your feelings a little.

    You are a supervisor, and you’re hired to do just that, supervise. In a perfect world, obviously helping out...

    This is for the commenter complaining about the union members relations with supervisors, particularly when it comes to supervisors “helping” at peak times. It’s unfortunate none of the union members have broken it down for you, so on the off chance you’ll see this, I’ll try to explain, and hopefully it’ll ease your feelings a little.

    You are a supervisor, and you’re hired to do just that, supervise. In a perfect world, obviously helping out very temporarily when needed would be a good thing, but unfortunately we live in a world where companies and corporations will do anything they can to cut costs and return a better profit to their investors, including not hiring or scheduling enough help to deal with these “peak” times- by stepping in to perform the job of union members, you enable this policy of scheduling the bare minimum of workers. They aren’t scared you’ll “steal” their jobs, they can see that it’s in the company’s interest to schedule as little paid help as possible, and a supervisor “helping” gives the company a freebie two for one. Yes, everyone wants things to work smoothly, and for everyone to move through quickly- however your job as a supervisor is to submit to your own bosses that more help is needed, not to do that help yourself. I hope this helps you understand- it’s nothing personal, but you ARE doing workers a disservice when you “help”.

    1. Gull Air Guest

      Unions feel management is out of touch with their roles and yet when they try to assist customers they are photographed and reported. Who pays your paycheck? The customer victimized by this “union rule”.

    2. JC Guest

      You took the time to respond and yet completely ignored what was said rofl what a waste of electricity this comment is.

      Vincent is 100% right - if management actually hired and scheduled enough workers for peak times - they have have gigantic swaths of data on which times are busiest - then the supervisors wouldn't need to help at all.

      It's really weird to see the anti-labor articles from travel bloggers.

  32. lol Guest

    Alaska is not a major airline, it is just a large regional airline.

  33. Delta Guest

    This is a wildly dumb article. Pay the pilots what they are worth. They are the front line leaders of the airline. Kirby is making millions of dollars a year to essentially delay paying his most important employee group a fair contract.

  34. AP Guest

    These pilots make $250-$350k per year working less than ~ 6 hours a day. The average household in US makes ~$70k. I say fire the pilots, replace them with immigrant pilots that will work for much less and are equally skilled. I say the pilots disrespected the public with their greed!!

    1. Niner Tango Kilo Guest

      AP,

      Bet you never "paid your dues" by flying plastic dog turds or checks overnight in bad weather for 400 hours. Nor did you load and unload the junk that was carried in those planes. And I'll bet you type all your posts sitting in a comfy office chair rather than a harder than steel crushed seat cushion that gave you bleeding hemorrhoids. You also didn't spend north of $30,000 to get your license to...

      AP,

      Bet you never "paid your dues" by flying plastic dog turds or checks overnight in bad weather for 400 hours. Nor did you load and unload the junk that was carried in those planes. And I'll bet you type all your posts sitting in a comfy office chair rather than a harder than steel crushed seat cushion that gave you bleeding hemorrhoids. You also didn't spend north of $30,000 to get your license to draft crap like this post either. And while most of us made somewhere less than $25,000 for over 10 years you were in a cushy office making around three times that.

      No, none of the above, but you're damned quick to criticize those who spent years - in fact decades - earning the hours, the TC's, the hundreds of Sim's, and flying the line.

      Get a grip pal, you're also NOT holding the lives of 250 souls in your hands, day in day out - no one else does this. Fact is, the Pilot's ARE THE AIRLINE. Not a shit load of VP's, nor the Scott Kirby's of this world.

    2. Kerry Guest

      Maybe the d.a. that says hire immigrant pilots will fly them but I want real professional pilots. However, maybe your life isn't worth much. I think mine is.

    3. A United Pilot Guest

      You’re an idiot and don’t have the slightest clue what you’re talking about.

      I worked a 13 hour day yesterday, will get paid for half of it. As a United Pilot. And I won’t break $100k this year.

      Good luck with your immigrant pilots from Malaysian, LionAir, and Asiana. Hope you don’t crash.

    4. Ron Guest

      Do you want to see my W-2 for 2022.? You can take off 150K. Nice fake news bro!

    5. WingPolice Guest

      Less than six hours a day? In your dreams, pal! Never have I *ever* suited up and worked less than that.

      Don’t know where you’re getting your talking points but they certainly aren’t based in reality.

      You are talking about real, not virtual airlines, right?

      Why bother with immigrants? You can go patronize your airline of choice in their home country! No need to move the family, thanks to you. Problem solved!

  35. Bob Guest

    Sk should be prosecuted for forcing the untested experimental vaccines into the employees of UA thus advancing the most serious medical crime in human history.

    Kirby should be in jail with Fauci and the other conspirators of this depopulation plan

  36. JH Guest

    Give ‘em what they deserve…a raise!

    Especially those in reservations who start out at $14 (and change) an hour and take all the BS from stranded customers over the phone.

    No CEO needs a 67% raise. Share the wealth with the ones who make “you” look good!

  37. G.rich Guest

    As a united employee I can say that Scott Kirby and united policy has cause more problems and friction from the pandemic to operations disrespect and hiring requirements that only add to employees frustration.

  38. Bob Guest

    Fly the line and maybe you'll get it. I'm at another major airline, and my company takes advantage of our vague contract language. I have to check my pay monthly to ensure they paid me correctly for my work - and they frequently screw up. If I don't work the mandatory overtime, I can get fired. We have training preferences we can select example, early or late sim), and the company could care less -...

    Fly the line and maybe you'll get it. I'm at another major airline, and my company takes advantage of our vague contract language. I have to check my pay monthly to ensure they paid me correctly for my work - and they frequently screw up. If I don't work the mandatory overtime, I can get fired. We have training preferences we can select example, early or late sim), and the company could care less - when west coast PM guys come central time zone for training, they'll often get assigned 5am sim. Just crap like that. And it's monthly. We can be forced into overtime twice a month, which could result in 2 to 5 days more away from family. That's not even discussing all of our pay lagging behind inflation. Wait until all these contracts get ratified. You'll see ticket prices scream up.

  39. Mike Raymond Guest

    I remember Eastern employees acting like this.
    Does anyone remember Eastern?

  40. Jeremy Guest

    It's called "extreme ownership," look it up. The CEO absolutely owns the 4 years past expiration date of the last contract. He owns any and all delays in the current negotiations. He could be leading the charge with the best offers to his pilots instead of waiting to see what Delta does and then loosely committing to playing catch up.

  41. Tiffs Guest

    Respect goes both ways. Kirby isn't showing it, so why should they?

  42. brianna hoffner Gold

    Big three doesn't need quotes

  43. Tim Guest

    Certainly understandable.

  44. Joe Guest

    But Kirby get a raise of 6.00 million on his actual salary of 10.00 millions, united new hires start 15.00 ph in orlando fl.

  45. Dee Guest

    Are you kidding me? Kirby is the only CEO that fired frontline employees over the vax mandate. He isn’t respectful, he’s a smug a hole.

  46. Tim Dunn Diamond

    It's also worth noting that Delta's pilot union also said that they have an agreement on a revised global scope protocol with the company; that has long been a beef with Delta pilots.
    Delta also has 8 A330-900s due for delivery next year and has received or will receive within weeks of now a half dozen more A330-900s and A350-900s. and they are sending a majority of the remaining ex-Latam A350s for mods so...

    It's also worth noting that Delta's pilot union also said that they have an agreement on a revised global scope protocol with the company; that has long been a beef with Delta pilots.
    Delta also has 8 A330-900s due for delivery next year and has received or will receive within weeks of now a half dozen more A330-900s and A350-900s. and they are sending a majority of the remaining ex-Latam A350s for mods so that they can be inducted into service.
    Delta has a boatload of new generation widebody aircraft that will be available for service by next summer.
    And that is before a potential Delta order for A350-1000s including 5 that were built for Qatar Airways and are sitting on the ground in France and New Zealand ready to fly.
    Delta banded almost all of its widebody pilots to a single rate so there will be alot of reason for pilots to support the company's international expansion.
    There are multiple rumors of all kinds of new flights on the agenda for new service all over the world- potentially to be announced in the next week or so.
    Good paying jobs matter to pilots. Delta is not only paying its pilots alot more but planning to grow both its domestic and international network.
    United pilots can see this all and they don't want to be left behind.

    1. Tahmaneeyah Guest

      I was fired after 15 yrs for refusing vax after getting medical and religious exemptions. Scott Kirby is a horrible two-faced CEO. If u didn't work for an airline during the pandemic u don't get to judge us on our anger

  47. June ENRIQUEZ Guest

    If "U" ,turn your back on me..
    am sorry and will call out NEXT IN LINE...Compared to a kid being told to wait for that toy and U went to shoot
    me. Well, employments are
    AT WILL, if U know what it means.

    1. Midpack Airline Pilot Guest

      Since you love capital letters, at will employments is what U(nions) are there to guard against.

      See what I did there?

      These comments are awesome!

  48. A.de la vega Guest

    Flight Attendant Union AFA- CWA is the most Corrupt Union of all the unions at United Airlines.

  49. John Laski Guest

    Pretty low class. You don't win by poking the counterparty in the eye.

  50. Ed Guest

    Pilots eat their young, they only care about themselves

  51. Carlos Guest

    Kirby showed disrespect by going to " meet the pilots" when he was simply looking for a Photo op to show the Wall St crowd that everything is fine . Turning the back on that greedy character is exactly the right message. Have fun moving airplanes without an engage pilot group. Summer of Love comes to mind .

    I'm glad you write an aviation blog instead of being in union leadership lol you are so naive lol

  52. Connie Guest

    He's a jerk and fired people that wouldn't get the vaccine which it doesn't work at all he's a communist

    1. Terry Kozma Guest

      He is the airline leader at the present time. Have Great respect for him

    2. Thomas jackson Guest

      Start with a writer that isn’t anti labor. Airlines recieved billions to maintain their labor force from taxpayers. Management took the money and ran. Thepilots could have kept their qualifications current during the covid era but the airline management didn’t follow through. The management created the problem and delayed finishing negotiations for four years. Reap what you sow and the anti union intern who wrote this article should go back to third grade.

    3. Tim Dunn Diamond

      so the science changed when United couldn't get the pilots it needed, because science does that?

    4. J stone Guest

      Science can't even tell you with coffee is good for you. Scientist A says coffee is heart healthy Scientist B says coffee kills.

      Blind belief in science is dangerous.

      What science allows someone else to make medical decisions for you? Ask the ladies holding "my body, my choice" placards.

  53. William Guest

    Very sad to see pilots turn there back on there ceo. I feel that is very disrespectful. Hope there new pay deal goes through soon.

    1. William D. Cook Guest

      It is sad to see the pilots disrespectful to the CEO that seems to be trying to please and show them respect. I fly United airlines several times a month. I have had issues with American (my last resort airline) and Delta which does seem to service my airport well enough and Delta has the most expensive flights with the smallest regional planes. United has always been good at making things right when went awry....

      It is sad to see the pilots disrespectful to the CEO that seems to be trying to please and show them respect. I fly United airlines several times a month. I have had issues with American (my last resort airline) and Delta which does seem to service my airport well enough and Delta has the most expensive flights with the smallest regional planes. United has always been good at making things right when went awry. I have flown to Europe and Asia on United. I am not a union fan, and this proves me right again that unions are disrespectful.

    2. Will Guest

      So we defending greedy CEO’s now instead of the pilots who deserve much more? Weird article

    3. Robert Guest

      Any thoughts on the CEO turning his back on his employees in private? He hasn’t chosen to meet with his pilots, hasn’t taken the time to get a contract signed for several years, and ignores the voices of his employee’s by not negotiating with their representatives. Now Kirby goes to talk with them now that the cameras are on him and you want him to be lauded? It was a show and you bought it.

  54. Untwisting The Facts Guest

    This is a disingenuous characterization of how negotiations have been going. Negotiations began TWO YEARS before covid, not immediately before as is characterized here. In that time the contracts of not only the pilots, but every employee group have expired. What’s more, these are still largely contracts from the bankruptcy and merger era which contained a lot of concessions to help the company survive.

    Since then United Airlines has posted record profits and revenues...

    This is a disingenuous characterization of how negotiations have been going. Negotiations began TWO YEARS before covid, not immediately before as is characterized here. In that time the contracts of not only the pilots, but every employee group have expired. What’s more, these are still largely contracts from the bankruptcy and merger era which contained a lot of concessions to help the company survive.

    Since then United Airlines has posted record profits and revenues in the years before covid and since emerging from the pandemic. This article also mischaracterizes why the first pilot TA failed earlier this year. It was not because the pilots “wanted a sweeter deal.” It was because it contained a plethora of work rules concessions and forced productivity which would have seen United pilots work even more days, creating new obligations on days off, effectively eliminating them, and doing nothing to fix the abuse of crews that exists since the bankruptcy and merger era concessions of being able to simply roll crews into days off. It not only didn’t do anything to improve work life, it actively sought to make it worse. That is why 94% of United pilots voted no to that contract, don’t get it twisted.

    Since then, while management has said they wanted to negotiate, over 70 days have passed where they failed to respond to the pilot union’s proposal. And over those four years since the United pilot contract expired, almost every employee group’s contracts have too such as those of mechanics and flight attendants. Like the union said, they’ve asked for concessions from employees for decades, which the employees granted in hopes of seeing the company through dark times. The company has not reciprocated by offering contracts to fix those either in the record profits period before covid or the record revenues period since. What’s more, the company has publicly admitted on CNBC that they have reached 2019 margins. Therefore it is long time they resume negotiations with every United Airlines employee group. This isn’t just a year or two overdue. It’s FOUR YEARS overdue.

    1. John Riddel Guest

      Aloha, you are absolutely correct on 99% of the facts here except the current CBA is still in place until ammended by the new agreed upon contract. You (ALPA) always has a contract in place. I sure wish I had another 10 years remaining to tap into this widebody lucrative pay coming up. Stay Focused All and enjoy the "ups and downs" of aviation......

  55. Anon Guest

    The pilots did not vote down the TA because of American or anyone else. It was a really bad offer. Not Scott’s fault per se. Scott’s a good CEO, I’ll be happy to shake his hand but not at a picket.

    1. Tim Dunn Diamond

      it's not a question of assigning fault but of looking at what actually was said and happened.
      Scott Kirby very boldly proclaimed that he would have the first and best contract for United pilots and United would get all of the industry's growth pilots while leaving all of the rest of the airlines to fight over the rest that they needed for retirements.
      Scott has been a part of multiple airline negotiations before...

      it's not a question of assigning fault but of looking at what actually was said and happened.
      Scott Kirby very boldly proclaimed that he would have the first and best contract for United pilots and United would get all of the industry's growth pilots while leaving all of the rest of the airlines to fight over the rest that they needed for retirements.
      Scott has been a part of multiple airline negotiations before and could easily have put in escalation (me too) clauses which would have ensured that the pilots of the carrier that went first would not get left behind if someone else provided a better contract. That couldn't fix what was wrong with UAL's contract and they shot it down - and recalled many union leaders. So, yes, UAL's pilot negotiators and leadership agreed to UAL's proposal and they were called out by their own pilots. AAL's contract proposal put the dagger in the contract.
      Scott Kirby led the process and failed at what he set out to do.
      And getting all of those pilots for United NEXT - one of Scott's key goals - will likely be signficantly delayed because of the MAX.

  56. R L Schofield Guest

    Easy to comment on others behaviors from the other side of the fence. You like Mr Kirby but you don't work for him.

  57. DR SFO Guest

    Take care of your employees, increase our pay due to inflation, make it hub pay rate based on cost of living. 1 million average cost of a home California vs $400k in Houston or Las Vegas.

    1. Ray Guest

      And as those home prices continue to drop, will they take pay cuts? They can live anywhere, choose cheaper states.

  58. Josh Guest

    It's time these unions are eliminated!!! IF you cannot live on $350,000+ per year without complaining maybe it's time for a different path! Only raises prices on the rest of us! RIDICULOUS

    1. Gray Guest

      Don’t forget about the free flying they get for them and their families. While pushing cost onto everyone else. Pilots are narcissistic pricks. The quicker we get rid of these unions the better off we will all be.

    2. A Pilot Guest

      That's not how much the average united pilot makes. New FOs are well under 100k.

    3. John Riddel Guest

      Excuse me Josh, you sound like sour grapes who perhaps chose the wrong profession......LOL

    4. James Carraway Guest

      What Union employee lives on 350k? Sign me up for that Union!

    5. L.W Guest

      Whose making 350k/yr at United??? Out top pilots don’t even make that much….and the frontline employees don’t make anywhere near that amount ….

    6. Ron Guest

      I made $110,000 as a United pilot. Where are you getting $350,000 what are you seriously smoking? Nice fake news bro

    7. WingPolice Guest

      Josh, you’re a genius! All we have to do is get rid of the unions.

      It’s so simple I do have to wonder if it hasn’t occurred to someone before.

      I doubt it though - only the best on OMAAT!

      Seriously, you should put in for a promotion.

  59. Biteme Guest

    It wasn't just the pilot's union that is fed up... the whole coalition was there. "Respect" is earned. #fact not #fiction

  60. ANON Guest

    Kirby respectful of labor? Do you remember the vaccine mandate he pushed? Wake up!

    1. TravelinWilly Diamond

      Are you upset that Kirby is a fan of science?

    2. Guest Guest

      Evidently he was the only science fan CEO of all the airlines. And since then they retracted the requirement. Get educated before you blab.

    3. John Riddel Guest

      Is this Tom Cruise?

    4. Gray Guest

      The science that says the vaccine doesn’t stop you from contracting for spreading the virus you mean? Or the science that says if you’re young and healthy you have more of a chance dying from fentanyl?

  61. Ice Guest

    You truly think Kirby is being respectful? Four years for a contract?

    He is respectful of Frontline employees? Are you serious?

    He is trying to CUT the pay of his Frontline workers and take away their job security so he can contact it out.

    All the while, he received a 67% raise last year.

    Who is disrespecting who?

    United Employees just finally had enough and show respect to those who show them respect ....

  62. Guest Guest

    Clearly, the author of this article doesn’t have a clue about what’s going on at United. Mr. Kirby hasn’t been respectful to the front line employees for some time now. He should learn a thing or two from Oscar Munoz. We miss Oscar.

    1. Vidur Mahadeva Guest

      The only thing I remember about Oscar is that after dragging a bloodied Asian doctor off of an airplane by his heels he went on to justify United’s actions by criticizing and humiliating the doctor further about his professional past. When you’ve done something wrong to a person you don’t justify it by heaping more scorn just because you can. Have they no decency?

  63. Guppy99 Guest

    Kirby has been negotiating in public and softening the up battlefield with labor for months now. It's only fair that UAL unions get to respond. Well done, ALPA.

  64. Win Whitmire Guest

    I totally agree with DLPTATL as I find it interesting that you don't mention Ed Bastian at Delta. At Delta, Ed and executive management have had the employee's back forever. There are always disgruntled employees but at Delta, the executives look out for the workers and the workers look out for the airline. Take contract negotiations out of the equation as that's for the pilots and the unions. "An employee’s devotion to his or her...

    I totally agree with DLPTATL as I find it interesting that you don't mention Ed Bastian at Delta. At Delta, Ed and executive management have had the employee's back forever. There are always disgruntled employees but at Delta, the executives look out for the workers and the workers look out for the airline. Take contract negotiations out of the equation as that's for the pilots and the unions. "An employee’s devotion to his or her company, dedication to the job and consideration for the customer determine a company’s reputation.” - C.E. Woolman, Founder Delta Air, Lines, Inc.

    1. Tim Dunn Diamond

      also worth noting that Delta is consistently more profitable than United which directly affects what it can pay its employees. Delta and United seem far more set up to be the direct competition in the US airline industry this decade and yet Delta has outsmarted Scott Kirby in his roles at USAirways, American and now United as well as United irrespective of Kirby.
      One need only look at NYC - DL chose 2 airports...

      also worth noting that Delta is consistently more profitable than United which directly affects what it can pay its employees. Delta and United seem far more set up to be the direct competition in the US airline industry this decade and yet Delta has outsmarted Scott Kirby in his roles at USAirways, American and now United as well as United irrespective of Kirby.
      One need only look at NYC - DL chose 2 airports for hubs which combined have 5 effective runways compared to UA for EWR which practically has 2, the whole regional jet outlook and strategy, and fleet managment - both airlines above average age fleets for US airlines but Delta's is newer and delivers 7.5% better fuel economy than United's or American's esp. among widebodies. And fuel economy is before the lower price per gallon that Delta is paying - 5-10% less than United for more than a year - because of Delta's refinery.
      Delta people including its pilots have long understood that the company's success translates into their success. The American and United model is built on confrontation on both sides. Stunts like this latest show that, left to his own devices, Scott Kirby is no different toward labor than he has ever been and is undoing alot of the goodwill that Oscar built.

  65. Jared Robinson Guest

    Respect is earned.

  66. JOHN Guest

    Kirby did not become a major airline CEO for being dumb. I am a pilot at UAL and I respect Kirby and in many areas, think he is doing an ok job. But this was not about respect or being rude. This was about optics. The ENTIRE reason why pilots are picketing is for optics….to be seen….and to get their message out. And the reason for Kirby going out there and trying to shake hands...

    Kirby did not become a major airline CEO for being dumb. I am a pilot at UAL and I respect Kirby and in many areas, think he is doing an ok job. But this was not about respect or being rude. This was about optics. The ENTIRE reason why pilots are picketing is for optics….to be seen….and to get their message out. And the reason for Kirby going out there and trying to shake hands was to shift the optics in the company’s favor….or at least take some sting out of the optics for the pilots. It is as simple as that. As one pilot said….”I will shake your hand any other time…but not today!”. Picketing is very controlled and very regimented. Kirby was there to disrupt that.
    CONTRACT FIRST! UNITED NEXT!

  67. Rob Wingman Guest

    Airline managements have a long and storied history of delaying labor contracts because it is in the airlines' best financial interest to do so. I get it.

    The pilots are getting out in front of what has been past practice and ensuring that Mr. Kirby understands they want a deal....now. Every pilot understands the delays due to the pandemic. That is a convenient jab at the pilots that simply is not part of the calculus....

    Airline managements have a long and storied history of delaying labor contracts because it is in the airlines' best financial interest to do so. I get it.

    The pilots are getting out in front of what has been past practice and ensuring that Mr. Kirby understands they want a deal....now. Every pilot understands the delays due to the pandemic. That is a convenient jab at the pilots that simply is not part of the calculus. When airline managements wanted pay cuts in the 2000s, they made things happen in days and weeks.
    Pilots have the upper hand these days and are simply demonstrating their displeasure over the delay. Management and their apologists don't like getting the same treatment they dished out like candy for decades.

  68. CQ Guest

    Deja vu........How many times are you going to go throught this "dance"? This never ends with these CEO's! You would think lesseons learned from 1985 and on and on. Sadly! Don't be fooled, they (mgt) never change!

  69. DLPTATL Diamond

    I've long contended that the biggest difference in Delta is the people, and the biggest reason is that relations between management and the rank and file has largely been positive without unions needlessly villainizing management. This shows in the profit share Delta instituted years ago, in the non-union FAs, and in Delta being the first of the big three to finalize contract negotiations with the pilots' union. Scott Kirby is a decent man and a...

    I've long contended that the biggest difference in Delta is the people, and the biggest reason is that relations between management and the rank and file has largely been positive without unions needlessly villainizing management. This shows in the profit share Delta instituted years ago, in the non-union FAs, and in Delta being the first of the big three to finalize contract negotiations with the pilots' union. Scott Kirby is a decent man and a great leader, I'm sure he won't let this cloud his judgement in getting through the contact negotiations, but it's a terrible look and one that only reinforces my perception (I'm sure that I'm not along) of the experience United employees provide to their pax.

    1. DAL Pilot Guest

      To clarify a point, Delta management didn’t give the employees the profit sharing out of the kindness of their hearts, it was offered to the pilots in exchange for pay cuts during the bankruptcy, essentially sold as “deferred compensation. They didn’t think it was be so huge!
      Fast forward to the first big PS payout and management lost their minds at how much money the pilots got. They wanted to reinstate the pay and...

      To clarify a point, Delta management didn’t give the employees the profit sharing out of the kindness of their hearts, it was offered to the pilots in exchange for pay cuts during the bankruptcy, essentially sold as “deferred compensation. They didn’t think it was be so huge!
      Fast forward to the first big PS payout and management lost their minds at how much money the pilots got. They wanted to reinstate the pay and cut the PS. Pilots said “NO.” The non union employee groups were also pissed and wanted a cut. Management then included them when the AFA and IAM came round trying to organize the other employees.
      To management it became a “necessary evil” to keep the employees happy and more unions off property!

  70. Deserttrek Guest

    No such thing as being disrespectful. The CEO isnot a diety or slave owner.
    The pilots are not happy and like all sane human beings have the right to turn their backs to anyone.

    1. David Diamond

      Having rights and being disrespectful are not mutually exclusive. I have the right to free speech, which means I can swear at or throw racial slurs at people, but that doesn't make it any less disrespectful.

    2. DLPTATL Diamond

      Completely disagree...this is at best disrespectful and at worse counter-productive. In one photo it shows everything that's wrong with United.

  71. CJ Guest

    Glad they turned their back on him. He turned his back on them by mandating the COVID shot. He should be in prison. Now pilots are dying. The contract is the least of United pilots’ worries. Their health is in jeopardy.

    1. Anon Guest

      Does your tin foil hat set off the metal detector at security or do they just make you take it off every time?

  72. Goforride Member

    It's too bad UA didn't insist on continuing negotiations in 2020 when the contract became amendable.

    As union members, and the general public, have the memory of a goldfish, they forget that the reason contract negotiations have gone on so long is that the unions didn't want a new contract that reflected the economic realities of that time.

    1. Guest Guest

      Absolutely false.

      We gave back from our already overdue contract, to help UAL survive. Had we gotten an on time contract (2018), when it became amendable (which is what he has promised for the future but contours to break,) hence the animosity. I made 45% during Covid, of what I made pre-Covid, until late 2021. The gov paid UAL to keep us whole since the restrictions were put in place and obviously crippling the industry...

      Absolutely false.

      We gave back from our already overdue contract, to help UAL survive. Had we gotten an on time contract (2018), when it became amendable (which is what he has promised for the future but contours to break,) hence the animosity. I made 45% during Covid, of what I made pre-Covid, until late 2021. The gov paid UAL to keep us whole since the restrictions were put in place and obviously crippling the industry until they undid… but guess what UAL did with the other half of my pay? Many things… we funded this rebound, off our backs. Then it’s jab or lose your job, a paltry offer while monickering “lead the way”… absolute BS.

      We gave. We would have made the sacrifice, but from the contract that should have already been done…

  73. Goforride Member

    Those don't look much like pilots to me.

    1. Davero Guest

      Mechanics and Flight attendants showed up to support the pilots...

  74. Anon Guest

    Scott Kirby meets hundreds of pilots every week. Why did he decide to come out during this picketing event? What purpose does it serve other than to take the spotlight away from the pilots’ message and put it on himself?

    1. DLPTATL Diamond

      Maybe to show that he's not afraid to talk to union members. Their posture showed that they are afraid to engage without their union bosses standing in between.

    2. J stone Guest

      Kirby finished ruining AA and know will apply his expertise at UA.

    3. UNION-ITED Guest

      What both of you are forgetting… The PILOTS ARE THE UNION. They set the direction, they set the tone, they ELECT their committees and representatives.

      The major unions at UAL have now Teamed up to hold the company accountable to their workers. Dunno if I can put the link in here but it’s out there-googling “UAL unions team up” should get you the story

      Sara Nelson, Sean O’Brien, Robert Martinez et al-all in...

      What both of you are forgetting… The PILOTS ARE THE UNION. They set the direction, they set the tone, they ELECT their committees and representatives.

      The major unions at UAL have now Teamed up to hold the company accountable to their workers. Dunno if I can put the link in here but it’s out there-googling “UAL unions team up” should get you the story

      Sara Nelson, Sean O’Brien, Robert Martinez et al-all in lockstep organizing the members of their respective crafts. I’m sure Kirby and co. are running scared. 4 years (or is it 2?) past their contract date-that’s unacceptable.

      Would any of you big shot “elite” folks on here honor a contract that is for all intents and purposes expired?

    4. Guest Guest

      The union speaks for me… mgt has failed to talk where it matters, with our representation.

  75. KC Guest

    He got what he deserved…!!! He’s no different than any other Airline CEO… They destroy employee morale by kicking the can down the road for years while negotiating contracts… and then reward themselves while they cry there’s no $$ … Screw him…

    1. DLPTATL Diamond

      You're right, United should have completed contract negotiations during a pandemic when the industry was losing billions. That surely would have resulted in a great deal for the unionized employees at United.

    2. RMP Guest

      Pilots hit an offer, pilots ( leadership) accepted offer, some other pilots from another company got a better offer … said pilots now didn’t like their offer

    3. WingPolice Guest

      Except, see, that’s not what happened.

      What part of 94% NO do you fail to comprehend? I know math and reading is hard, but, come on.

      If you’re going to spout fake talking points, at least make them entertaining.

      Instead of just worthless and incorrect.

      WP

  76. Never In Doubt Guest

    I’m hardly a fan of unions, but they’re *protesting*, and as a form of protest turning their backs seems pretty mild.

    The pearl clutchers gasping “THE DISRESPECT!” are amusing.

  77. John Guest

    Pilot can get a raise we need them, but how about the rest of the employees ramp gate ages maintenance

  78. jcil Guest

    As for thinking Kirby is doing a good job--he and all of his direct reports could be replaced by pilots selected at random, and the airline would be much better run after a few years. The only thing Kirby is worried about is getting his grubby hands on more of my tax dollars by sucking up to DC.

  79. Guest Guest

    To be fair, when standing on a picket line, it is desirable to be disciplined in your line. That is no talking or laughing, and keep a serious demeanor. Not unlike standing in formation in the military. At the time Mr. Kirby came out of the hotel to approach the pilots, the pilots were already facing the street.

  80. Union Voter Guest

    Those wages mean nothing if the company can conduct mass layoffs and outsource to low-wage contractors. Job security, therefore, trumps wages every time. If you agree, then Kirby deserves a lot less respect.

    I was at this picket yesterday, and marched with the pilots, fleet and customer service agents, and warehouse workers. Please understand; while wages are always important, unions long ago stopped making them the be-all-end-all negotiation goal. Unions understand that wage-supporting profits...

    Those wages mean nothing if the company can conduct mass layoffs and outsource to low-wage contractors. Job security, therefore, trumps wages every time. If you agree, then Kirby deserves a lot less respect.

    I was at this picket yesterday, and marched with the pilots, fleet and customer service agents, and warehouse workers. Please understand; while wages are always important, unions long ago stopped making them the be-all-end-all negotiation goal. Unions understand that wage-supporting profits aren't unlimited. They only want, and will only get, what's fair.

    The pilots, and everyone else picketing, want fair job protection. According to Kirby, that's the only thing holding back negotiations - he wants the power to outsource and layoff workers.

    1. Tim Dunn Diamond

      United employees have consistently gotten less profit sharing than Delta and Southwest employees. Sharing in the company's success is part of the equation

  81. Bp Guest

    He deserves worse than what they did. He doesnt respect any of his work groups. He thinks hes a Czar.no dignity and respect at all

    1. Bill Guest

      Unions don’t work. Get smart.

  82. Anonymous Guest

    I like Scott Kirby and he says all the right things, but after awhile talk is cheap and actions speak louder than words. It is time to make this contract happen and proceed with our United Next goals.

  83. shoeguy Guest

    United has a long history going back decades of labor-management disputes. At one point, they had, in the early 1990s, an employee ownership structure. The relationships have never been great and dog the airline's customer service perpetually.

    1. Tim Dunn Diamond

      the same can be true about AA - except without the ESOP.
      Part of the reason why DL and WN are considered so much better for customer experiences than AA and UA is because they and their employees have ditched the legacy airline labor mindset.

    2. Basic Pilot Guest

      Delta had their share of picketing and was even working with the National Mediation Board just prior to their Agreement in Principle. Nothing different going on here with the United pilots.

    3. Tim Dunn Diamond

      yes, there is a big difference.
      Nearly all large airlines have the NMB help mediate contract talks because of their expertise and the importance of the airlines to the economy - as was proven true with the railroads.
      Southwest and its pilots are in federal mediation as well, IIRC.
      The difference is that Delta put the money on the table - about twice per year and for a longer contract.
      All...

      yes, there is a big difference.
      Nearly all large airlines have the NMB help mediate contract talks because of their expertise and the importance of the airlines to the economy - as was proven true with the railroads.
      Southwest and its pilots are in federal mediation as well, IIRC.
      The difference is that Delta put the money on the table - about twice per year and for a longer contract.
      All the talk about employee engagement means nothing until you start writing checks to your employees.

  84. Anon Guest

    The union at United is horrible. They are rude towards management and towards new hire front-line workers. I'll give you an example. I worked as a supervisor for United and due to the union agreement, we as managment (even supervisors are classified as management) are not allowed to help process and check-in passengers when our lobby is very busy. We can't even tag bags to help out if our gate agents are union. This is...

    The union at United is horrible. They are rude towards management and towards new hire front-line workers. I'll give you an example. I worked as a supervisor for United and due to the union agreement, we as managment (even supervisors are classified as management) are not allowed to help process and check-in passengers when our lobby is very busy. We can't even tag bags to help out if our gate agents are union. This is because they are afraid we would take their jobs, although we are just helping during peak periods. The customer service team (some of them, not all) have even taken pictures of management helping out during busy periods and submitted it to the union for a contract violation. That is how crazy and tense the relations can be sometimes between the union and management.

    1. Union Voter Guest

      What union? Your question is like saying "the marriage" instead of saying who the couple is that you're talking about.

    2. Joe United Guest

      Anon, you are classified as management as a supervisor because you are management; not because of a union contract. Do you realize that your main responsibility is to “manage” employees? Regarding your comment about helping employees; upper management employees who negotiated the customer service union contract decide that only customer service employees actually do the work , not you. The union did not force that on the company. Your management negotiating team agreed with the...

      Anon, you are classified as management as a supervisor because you are management; not because of a union contract. Do you realize that your main responsibility is to “manage” employees? Regarding your comment about helping employees; upper management employees who negotiated the customer service union contract decide that only customer service employees actually do the work , not you. The union did not force that on the company. Your management negotiating team agreed with the union that supervisors would supervise and the union represented employees would do the work. If it get too busy for employees to keep with the work during the busy times of the day and cannot keep up with the work, it means that supervisors such as yourself failed to schedule enough worker for that shift. The union contract does allow you to mandatory overtime to cover those busy times. Employees take photos of supervisors violating the mutually agreed contract is prove that there was a contract violation. Any tension created between the company and union is caused by the the company violating the union contract. I know because I worked for United Airlines for over thirty years.

    3. Ice Guest

      You don't get it. The reason they fought you is because what United should have done was properly staff. They know the busy or peak times. The flights are on a schedule.

      Also, UA does not look out for frontline workers when family emergencies arise by allowing them a no-pay work day and force them to call in sick, penalizing them.

      If UA management was more helpful and considerate to their employees, their employees would...

      You don't get it. The reason they fought you is because what United should have done was properly staff. They know the busy or peak times. The flights are on a schedule.

      Also, UA does not look out for frontline workers when family emergencies arise by allowing them a no-pay work day and force them to call in sick, penalizing them.

      If UA management was more helpful and considerate to their employees, their employees would give in a little more.

      You obviously did not look at the big picture while there.

  85. Greg Guest

    UA's pilot contract in the late 90s (which I think involved using the smaller Delta contract as leverage) was a key factor in its bankruptcy - along with a giant widebody order that those newly higher paid pilots had to fly

    at least this time the leadership team isn't as inept as it was then about taking costs and over-concentrating in one area (California) as the dot com bust hit

    UA has had one...

    UA's pilot contract in the late 90s (which I think involved using the smaller Delta contract as leverage) was a key factor in its bankruptcy - along with a giant widebody order that those newly higher paid pilots had to fly

    at least this time the leadership team isn't as inept as it was then about taking costs and over-concentrating in one area (California) as the dot com bust hit

    UA has had one of the more hostile to management pilot groups for decades...go look up the 1985 pilot strike

    1. Jay Guest

      The contract was not the cause of their bankruptcy. The collapse of demand after 9/11 was.

    2. Tim Dunn Diamond

      you got it backward.
      After United's ESOP fell apart, United's pilots in the summer of 2020 said they would squeeze United until they got the last golden egg. United's operation spectacularly melted down, United caved for massive pay raises which Delta pilots asked for and got.
      United was the first major airline into bankruptcy post 9/11 after being rejected by the federal government for federal loans. United stayed in bankruptcy longer than any...

      you got it backward.
      After United's ESOP fell apart, United's pilots in the summer of 2020 said they would squeeze United until they got the last golden egg. United's operation spectacularly melted down, United caved for massive pay raises which Delta pilots asked for and got.
      United was the first major airline into bankruptcy post 9/11 after being rejected by the federal government for federal loans. United stayed in bankruptcy longer than any US airline in the most expensive airline bankruptcy.
      United's primary Asian hub is still in San Francisco which is seeing one of the lowest local rates of the return of business travel of any US hub - not surprising given the number of people with money that have left the Bay Area and its dependence on tech.

  86. Tim Dunn Diamond

    that line of United employees includes more than just pilots and the tweet includes the flight attendants and skilled ground workers.

    The simple reason for United's labor frustration is that Scott Kirby proclaimed that United would have the best and first pilot contract, he was directly involved in negotiations, low-balled the contract and sold it to ALPA leadership and the rank and file pilots roundly rejected it. Not only did the pilots reject the...

    that line of United employees includes more than just pilots and the tweet includes the flight attendants and skilled ground workers.

    The simple reason for United's labor frustration is that Scott Kirby proclaimed that United would have the best and first pilot contract, he was directly involved in negotiations, low-balled the contract and sold it to ALPA leadership and the rank and file pilots roundly rejected it. Not only did the pilots reject the contract but they have also recalled many of the pilot leaders that even sent it to them for a vote. It will take months to put new leadership in place to even stand up a new negotiating committee.

    As for Scott Kirby and his hubris, we was the architect of the Delta-USAirways slot deal saying that US could not find a way to profitably use one-quarter of the slots at LGA and, net net by the time of the AA merger, gave them to Delta for $60 million - the most significant strategic blunder in US aviation history.
    He also was heavily supported AA's regional jet expansion and continued to do the same thing at UA including creation of the CRJ550s which are not only not economical but can't be staffed. The United NEXT program which Kirby created including over 120 MAX deliveries in 2023 is in serious doubt because Congress has not passed the exemption to certify the MAX7 and MAX10 which is necessary to deliver scores of those jets to WN and UA.
    He, with full hubris, said that UA would return to JFK and left AGAIN with its tail between his legs after failing to get the slots that no one realistically expected he could obtain.

    Oscar Munoz, not Scott Kirby, began the process of rebuilding United's employee relationships and its product.

    Forbes just released its ranking of the best employers in the world. Delta came in at #6, the highest non-tech US company while UA was somewhere down in the 500s.

    Delta just gave its flight attendants boarding pay, something Sara Nelson, AFA leader couldn't manage to get for her own fellow United flight attendants or tens of thusands of others she represents.

    United employees know exactly how they are treated and they - all labor groups - look at how other airlines are treating their employees and want better from United AND Scott Kirby.

    1. Greg Guest

      I hope the Delta FAs avoid unionization

      That was the Delta difference, but the attitudes of its cabin crew have really deteriorated the last few years to 'just another airline' with union satire kind of behavior

      had an FA approach me as the first person in the cabin for meal choice yesterday. offered only 2 choices to the cabin when there were 3. during boarding the fa was grousing how the vegetarian option...

      I hope the Delta FAs avoid unionization

      That was the Delta difference, but the attitudes of its cabin crew have really deteriorated the last few years to 'just another airline' with union satire kind of behavior

      had an FA approach me as the first person in the cabin for meal choice yesterday. offered only 2 choices to the cabin when there were 3. during boarding the fa was grousing how the vegetarian option wasn't palatable, so held back on the other healthy option and proceeded to eat it in the galley

    2. Erick Guest

      You are looking at the boarding pay from a small perspective, and are not familiar how the industry works. Boarding pay is a huge mo ey saving for delta. It is a good pr strategy to deceive their fas not to unionize.
      When delta has a operational meltdown, they can reassign , and extend their line holders as much as they want to recover the operations.
      Airlines that have unionized fa cannot do...

      You are looking at the boarding pay from a small perspective, and are not familiar how the industry works. Boarding pay is a huge mo ey saving for delta. It is a good pr strategy to deceive their fas not to unionize.
      When delta has a operational meltdown, they can reassign , and extend their line holders as much as they want to recover the operations.
      Airlines that have unionized fa cannot do that. They would have to deplete their reserves and offer premium pay to line holder to fly . And they are not obligated to accept. That's a lot of money.

    3. Tim Dunn Diamond

      of course unionized airlines reroute their flight attendants. It is nonsense to think that Delta FAs are treated worse than their unionized counterparts at other airlines.
      boarding pay is real money that Delta FAs, esp. domestic, lower seniority FAs are seeing added to their paychecks.
      And Delta added boarding pay at the same time it began boarding flights even earlier. Part of running a good operation is to have all of the FAs...

      of course unionized airlines reroute their flight attendants. It is nonsense to think that Delta FAs are treated worse than their unionized counterparts at other airlines.
      boarding pay is real money that Delta FAs, esp. domestic, lower seniority FAs are seeing added to their paychecks.
      And Delta added boarding pay at the same time it began boarding flights even earlier. Part of running a good operation is to have all of the FAs onboard and ready and not having to work for free at a task that other airlines don't pay their employees for.
      Delta is the #1 US airline in on-time for 2022 according to DOT data.
      And Delta flight attendants have voted against unionization multiple times. They, not me can see the real value or lack thereof of unions. Their vote, not mine or your opinion is all that matters.

    4. John Guest

      The CRJ550 was basically forced upon Kirby because of scope restriction in the current pilot contract. It restricts the amount of over 50 seat aircraft based on how many aircraft are at UAL. So he took a 70 seat aircraft and made it into a two class 50 seater. Another issue with the aircraft and the pilot agreement is max gross takeoff weight. The aircraft has an artificially restricted TOW due to scope restrictions in...

      The CRJ550 was basically forced upon Kirby because of scope restriction in the current pilot contract. It restricts the amount of over 50 seat aircraft based on how many aircraft are at UAL. So he took a 70 seat aircraft and made it into a two class 50 seater. Another issue with the aircraft and the pilot agreement is max gross takeoff weight. The aircraft has an artificially restricted TOW due to scope restrictions in the pilot contract. Scope restrictions don’t just apply to regional jets either. The current DAL pilot agreement is pretty lax in the area of code sharing international flying. What does that mean? UAL has almost twice as many wide bodies as DAL as DAL has outsourced a lot of its international flying to its codesharing partners. Not good for the pilots. Hopefully they addressed that in the new AIP. But the details are not out on that yet.

    5. Michael Member

      There are no restrictions on how many aircraft over 50 seats United can fly... The restriction is on how many pilot jobs United can outsource. United can fly all the 76 seat jets it wants to - all they have to do is use United pilots to do so.

  87. OCTinPHL Gold

    @Ben - how do you square your statement that Scott Kirby is the CEO you most respect while many, many of the issues about which you complain (often correctly) are Scott Kirby's legacy? At Usairways, American, and now United. Poor / inconsistent onboard experiences at all three; FA's who are great versus ones who stink; ripping out seat-back entertainment; the ridiculous focus on D0. He's had a hand in all of that. So you respect...

    @Ben - how do you square your statement that Scott Kirby is the CEO you most respect while many, many of the issues about which you complain (often correctly) are Scott Kirby's legacy? At Usairways, American, and now United. Poor / inconsistent onboard experiences at all three; FA's who are great versus ones who stink; ripping out seat-back entertainment; the ridiculous focus on D0. He's had a hand in all of that. So you respect him, and these issues are not his fault? I know CEO's are often not responsible for the day to day issues like these, but he was President / COO at Usairways / American - where he was responsible for day to day issues.

    1. OCTinPHL Gold

      And let me add that I know he hasn't ripped out seat-back at UA. But its WiFi still stinks. I'm struggling with this... you say Wifi is one of the things you value most, but.... Scott Kirby (who didn't want to install it at Usairways) is not exactly making it a priority at UA, is he?

    2. OCTinPHL Gold

      And finally, I do agree with you, Alan, and Sharon that this is a bad look for the union. I'm generally pro-union, but I struggle with pilot's unions at times. This is one of them.

      Sorry for the multiple posts!

    3. Ben Schlappig OMAAT

      @ OCTinPHL -- That's a great question. When Kirby started at United, I was really skeptical. What was such a pleasant surprise for me is that he took a totally different approach than he took at America West, US Airways, and American Airlines.

      Why did he do that? I don't know. Perhaps he saw this as a good opportunity for United to compete better in the premium segment, seeing the direction American was headed. Maybe...

      @ OCTinPHL -- That's a great question. When Kirby started at United, I was really skeptical. What was such a pleasant surprise for me is that he took a totally different approach than he took at America West, US Airways, and American Airlines.

      Why did he do that? I don't know. Perhaps he saw this as a good opportunity for United to compete better in the premium segment, seeing the direction American was headed. Maybe he learned from mistakes in the past.

      While I have a lot of respect for Kirby, that doesn't mean that United is my favorite airline to fly. As a matter of fact, it's my least preferred of the "big three" US carriers when it comes to actually flying, largely because of the Wi-Fi situation.

      I do think Kirby is making some significant improvements at the airline, and is doing a good job with balancing passenger experience and economics. Admittedly this is a long process, and the airline won't be radically transformed overnight. However, I think he has done a great job so far, and I also respect how transparently he communicates. Hopefully his work now will lead to United being the next Delta a decade down the road.

    4. OCTinPHL Gold

      Fair enough!

      I just think he left AA in poor shape. Granted, he was forced out, but still. Maybe he was just carrying Parker's water, but...

  88. Alan Guest

    Any contract should include a contractual requirement for these pilots to apologize to Scott Kirby for their extremely rude behavior. He has done more for pilots than any other airline CEO- protecting jobs during the pandemic & creating a growth plan that will increase their ranks tremendously. Beyond that- have the decency to look the man in the eyes, he’s your leader, not a war criminal!

    1. Tim Guest

      I’m sure the pilots who were fired for not agreeing to a vax and their families will be thankful for Scott Kirby this Christmas. Kirby deserves the cold shoulder. The last attempt at a contract her pushed was concessional during a time when he and his management team are taking hefty bonuses, not to mention throwing millions at unproven technologies. It is time to pay his pilots what they deserve. Where would he be without...

      I’m sure the pilots who were fired for not agreeing to a vax and their families will be thankful for Scott Kirby this Christmas. Kirby deserves the cold shoulder. The last attempt at a contract her pushed was concessional during a time when he and his management team are taking hefty bonuses, not to mention throwing millions at unproven technologies. It is time to pay his pilots what they deserve. Where would he be without their sacrifices during Covid. The entire pilot group agreed to massive pay cuts to help save United..

    2. Unionist Guest

      You're falling for marketing. When Kirby tries to outsource front-line workers, who have done nothing wrong, and show up to work each day... and bring in one billion dollars in profits for United... that worker has had everything they've worked for taken away from them. Nobody can work in a job for 20+ years and replace their income without a great deal of family pain. What Kirby wants to do is far, far, more disrespectful...

      You're falling for marketing. When Kirby tries to outsource front-line workers, who have done nothing wrong, and show up to work each day... and bring in one billion dollars in profits for United... that worker has had everything they've worked for taken away from them. Nobody can work in a job for 20+ years and replace their income without a great deal of family pain. What Kirby wants to do is far, far, more disrespectful than telling him to stop. And, yes, Kirby tried to furlough these guys from full-time to part time - after he took his share of $50 billion of your money and promised he wouldn't.

  89. Sharon Guest

    The workers at United are complete out of touch. United management is among the most pro union progressive management in the industry.

    Compare United which openly promotes its workplace to delta which actively squashes unions and it’s night or day comparison.

    I agree lucky, this was certainly a low blow by the union. Again. These pilots are not the ones at the negotiating table, but still.

    1. Tim Dunn Diamond

      Sharon,
      you mean the company that fired employees including pilots for a vax mandate that they later retracted?
      how many United flights or any other US airline flights were ever considered super-spreader events.
      Just like the current Administration that proclaims it is the most labor-friendly in history but then imposed a contract on railroad workers, there is more talk than walk.
      And Delta and its pilots came up with a richer...

      Sharon,
      you mean the company that fired employees including pilots for a vax mandate that they later retracted?
      how many United flights or any other US airline flights were ever considered super-spreader events.
      Just like the current Administration that proclaims it is the most labor-friendly in history but then imposed a contract on railroad workers, there is more talk than walk.
      And Delta and its pilots came up with a richer contract than the government imposed on the railroads - on top of being more than twice as rich as United's contract with its pilots.

    2. Terry Kozma Guest

      As a passenger or employee SAFTEY IS THE NUMBER 1 Priority. Good health policy is a sound business practice. The is what the Republican/Trump misfits have done to damage the nation and caring for the group rather than their own selfishness

    3. Dave Guest

      DAL has the better package on paper (profit sharing, domiciles, etc). UA has the better situation regarding seniority...

    4. Tim Dunn Diamond

      Delta has been growing mainline faster than United for years in part because Delta realized years ago that the regional jet era was coming to an end and replaced those jets with mainline aircraft.
      Delta is now reactivating 717s and taking delivery of A220s that are being used to replace regional jet flights. United and American are years behind Delta even if they decide now to start replacing regional jet flights with mainline.
      ...

      Delta has been growing mainline faster than United for years in part because Delta realized years ago that the regional jet era was coming to an end and replaced those jets with mainline aircraft.
      Delta is now reactivating 717s and taking delivery of A220s that are being used to replace regional jet flights. United and American are years behind Delta even if they decide now to start replacing regional jet flights with mainline.
      And Kirby's UA NEXT plan is dependent on Boeing getting the MAX10 certified and delivered. that process is at a complete standstill right now.

    5. Siuflyer Guest

      Context is everything. The picture was taken as Kirby approached the picketing pilots from behind. They were facing away from him. They didn't turn their backs on him when he approached. This is a great picture for social media, but the meaning is overblown by the author.

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TravelinWilly Diamond

Are you upset that Kirby is a fan of science?

4
Guest Guest

Clearly, the author of this article doesn’t have a clue about what’s going on at United. Mr. Kirby hasn’t been respectful to the front line employees for some time now. He should learn a thing or two from Oscar Munoz. We miss Oscar.

3
Anon Guest

The union at United is horrible. They are rude towards management and towards new hire front-line workers. I'll give you an example. I worked as a supervisor for United and due to the union agreement, we as managment (even supervisors are classified as management) are not allowed to help process and check-in passengers when our lobby is very busy. We can't even tag bags to help out if our gate agents are union. This is because they are afraid we would take their jobs, although we are just helping during peak periods. The customer service team (some of them, not all) have even taken pictures of management helping out during busy periods and submitted it to the union for a contract violation. That is how crazy and tense the relations can be sometimes between the union and management.

3
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