All KLM 777s Now Have New Business Class Seats With Doors

Air France-KLM is investing a lot of money at the moment in its premium cabins. In 2022, we learned how KLM planned on introducing a new business class product on its Boeing 777s. This work started in 2023, and I wanted to share a major update, as all 777s have now been reconfigured with these seats, so you’re guaranteed the new cabins on all those jets.

Let’s cover all the details, though keep in mind that KLM’s new business class complements Air France having introduced a new business class product (actually, two new business class products), and planning on introducing a new first class product in the coming months.

KLM finishes refreshing Boeing 777 cabins

The Boeing 777 is the backbone of KLM’s long haul fleet, as the carrier has 31 of these planes, including 15 777-200ERs and 16 777-300ERs. Given the long haul routes that this airplane operates, the 777s have in recent years had a rather outdated premium product.

KLM has over 30 Boeing 777s

KLM has historically offered Collins Aerospace Diamond seats on these planes, which are in a 2-2-2 configuration. While they’re fully flat, they’re about as tight as fully flat seats get.

KLM’s old Boeing 777 business class seats

The good news is that KLM has now finished a project to update these cabins. KLM’s Boeing 777s (including 777-200ERs and 777-300ERs) now all feature a new business class product with direct aisle access and privacy doors at each seat. KLM also recently introduced premium economy, so all 777s have premium economy cabins installed as well.

You’ve gotta give KLM absolutely massive credit for the pace at which it has retrofitted these jets. I mean, just compare this pace to what we’re seeing at some other airL(H)ines…

For context, KLM’s 777s are an average of roughly 14 years old. These planes still have plenty of life left in them, so cabin refreshes seem appropriate.

KLM’s new Boeing 777 business class seats

I’ve already reviewed KLM’s new 777 business class, and it’s definitely a huge improvement over the old experience.

KLM’s new Boeing 777 business class seats

KLM’s new Boeing 777 business class product consists of reverse herringbone seats with doors. The seat is similar to KLM’s Boeing 787-10 business class seats, which are from JAMCO. Specifically, KLM’s 777s all boast a customized version of the JAMCO Venture seat, so it’s an evolution of the product you’ll find on the 787-10.

KLM’s Boeing 787-10 business class

The new seats have the following features, among other things:

  • All World Business Class passengers have direct access to the aisle
  • Every seat has a lightweight sliding door that can be easily opened and closed, so that the seat can be closed off for more privacy when working, relaxing, and sleeping
  • The seat has more personal adjustment options and user-friendly functionality, including an adjustable lower-back support and a relax setting with a subtle back-massage feature
  • The seat can reclined fully flat to form a comfortable, 198cm-long bed
  • The seat has multiple charging sockets that are easily accessible and clearly visible, and passengers also have a wireless charging option
  • Passengers can stow their belongings in a lockable compartment, which also has a built-in mirror
  • The seat features a recessed bottle holder, so that passengers can safely leave a water bottle on their tabletop, even during turbulence
KLM’s new Boeing 777 business class seats

With KLM having finished reconfiguring its 777s, you’ll find reverse herringbone seats on all 777s and 787s, with the biggest difference being that the 777s have doors and better tech at the seats. I’m impressed by the pace at which KLM has reconfigured its fleet. A330s are the only wide body jets to not have direct aisle access, as they have the same seats that KLM used to have on 777s.

Interestingly KLM even has different business class seats between the 787-9s and 787-10s. KLM’s 787-9s have the Safran Cirrus seat in business class. At first glance this might look almost identical to the 787-10 product, but there are some differences.

KLM’s Boeing 787-9 business class

Bottom line

KLM has finished reconfiguring all of its Boeing 777s with new business class seats, so you’ll now be guaranteed direct aisle access and doors on the entire 777 fleet.

These new seats make KLM’s business class much more competitive on the 777 for years to come, which is needed given the long routes these planes operate. The new seats are in a reverse herringbone configuration, featuring both direct aisle access and doors. They’re basically an evolution of the 787-10 business class product, except with a door.

What do you make of KLM’s new Boeing 777 business class?

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What’s up FM? Guest

Ben, any extra space advantage in the bulkhead seats line on some of the AF layouts?

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Jonathan Ross Guest

Hi…I’ve booked business class to Shanghai with KLm. My ticket shows the plane is a 787-9, but all the flights seem to be on 777-2 planes. Which is it ? And are the business class seats ( I’ve booked 6A) single or next to someone?

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Roelof de Ruiter Guest

I normally don't really respond, but I will make an exception here. I'm from Amsterdam and 1m96 (or 6ft5), which is normal here. I do fly KLM in business a lot to the US. I'm no fan of the 787 seats. Especially the 787-10 seats are very faulty. But these 777 seats, are best in class. I can sleep like I'm in my own bed, with room to spare. It's very comfortable. I've used to fly the US carriers in some cases, but if I see an KLM 777 on the route, I will take it.

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NS Diamond

Like Ben said in the review... my biggest issue with the new business class seats is the colour scheme. They just look hideous & outdated, even worse than their old Diamond seats.

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Matt Guest

Unless something changed in the last 3 days, I’m going to say this isn’t accurate. I just flew a KLM 777-200 in 2-2-2.

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