Marriott Introducing Peak Award Pricing (And More)

Over the past 12 months we’ve seen huge adjustments to Marriott’s loyalty program:

  • This started last summer, when benefits were aligned across Marriott Rewards, Ritz-Carlton Rewards, and Starwood Preferred Guest, last summer
  • Then this winter Marriott Bonvoy was announced as the name of Marriott’s new combined loyalty program
  • Then this spring we saw the introduction of Category 8 award pricing, meaning that free night awards could cost as much as 85,000 points per night

Well, now the next big change to Marriott Bonvoy has been announced. We’ve known this is coming, but we now know exactly when, and there are some other changes that go along with it.

Marriott Bonvoy peak and off-peak pricing

As of September 14, 2019, Marriott Bonvoy will be introducing peak and off-peak award pricing.

Essentially what this means is that during times of the year where properties are busiest, they could require more points, while during times of the year where properties have less demand, they could require fewer points.

Up until now Marriott has used their standard pricing year-round, so this is either positive or negative, depending on the time of year you want to stay somewhere (for most people it will be negative, since you get the most value redeeming points somewhere when a hotel is in peak season).

For context, here’s Marriott’s standard, off-peak, and peak award pricing:

As you can see, with this change Marriott properties will cost anywhere between 5,000 and 100,000 points per night — that’s quite a range!

How many hotels will have peak and off-peak pricing?

So, can a hotel just choose to have peak pricing year-round? Nope. As Marriott explains it:

  • Across the entire portfolio, standard rates will be offered the majority of the time with the rest being an equal distribution of peak and off-peak
  • Peak and off-peak pricing will extend to all 7,000 Marriott Bonvoy properties worldwide

How can you figure out new pricing? 

Unfortunately there’s no way to know the updated pricing just yet. On September 14 people will be able to log into marriott.com or the Marriott Bonvoy app to see if properties in the destination they want to travel are in standard, peak, or off-peak pricing, using the flexible date finder.

That won’t be live until the changes go into effect, though, which is incredibly frustrating.

What happens to previously booked stays?

What happens if you book a stay by September 14 at the standard rates?

  • After that date, if a property offers off-peak rates during the period you’re staying, members can cancel and rebook, assuming they’re outside the cancelation deadline
  • If you need to make a change after the date where peak and off-peak pricing kicks in, you’ll be subjected to the new rate

Updated Marriott Bonvoy Cash + Points pricing

Cash + Points is a popular redemption option that allows members to redeem a combination of cash and points towards the cost of a stay. This will continue to be offered, though Marriott will be updating this redemption chart to standardize the amount of cash needed to redeem a stay within each category.

The amount of points will vary depending on whether a property is peak, standard, or off-peak. Here’s the new award chart:

Marriott adding limits on Points Advance

Marriott Bonvoy offers Points Advance, enabling members without enough points to reserve a room while continuing to earn points to cover the rate.

As of September 14, 2019, Marriott will limit Bonvoy members to having at most three Points Advance reservations at one time.

For Points Advance reservations made before that date, Marriott will honor up to five at the standard redemption rates.

This policy change seems totally fair to me, since a lot of members were making a huge number of reservations, limiting the availability that other members have access to.

https://www.youtube.com/watch?v=lghD64iZ1aI

Marriott’s new “Stay 5, Pay for 4”

Marriott Bonvoy is known for “5th Night Free,” allowing members to get a fifth night free when they redeem points.

This is being rebranded as “Stay for 5, Pay for 4.” With this, members will receive the lowest-point night for free.

This is potentially a mild devaluation if you’re in a situation where your stay involves different priced nights due to peak and off-peak pricing. It’s no longer specifically the fifth night that’s free, but rather whatever night is cheapest.

Bottom line

While Marriott promises that a majority of dates will still have standard rates, and the remaining dates will be equally distributed between off-peak and peak, this is no doubt a hugely negative development for members. Of course we knew this was coming, so there’s nothing to be surprised about here.

The way to maximize points is to use them when stays are disproportionately expensive, which will almost always be during “peak” dates. The cost of Marriott’s most expensive properties is now 100,000 points per night, which is steep.

I’d say the other adjustments to the program are fair enough, like limiting the number of Points Advance reservations, aligning Cash + Points pricing, etc.

What do you make of these Marriott Bonvoy adjustments?

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Sonya Guest

Please advice. I am reading that points reservations made BEFORE September 14, 2019 will be at the points rates previously booked. Is this correct? I made a reservation at Al Maha last year before merger at 60K per night and I was JUST charged 85K per night but the Marriott customer service says they can't give me the old rate. Is this true? It's 100K point difference for my reservation. I never thought they could CHANGE the reservation details after I booked. Please help.

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Chay Guest

Not sure if anyone else realize this. Sheraton New York Times Square quietly change from category 5 to category 6 during the transition to off peak pricing.

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Huang Guest

To add on my previous comment. I obviously made a typo (3 stays not 2.) All at Cat 8 hotels in Japan. And interesting despite the high price during my stay (800 USD normally, around 2000 during my stay.) The points cost wasn't actually all jacked up to 100k points per night as I expected, only 1 night was raised. I think it might have something to do with people making the booking. As this reservation is way in the future. So the price might have been raised when I have the points to cover this points advance.... Anyway we will see, if this is as it stands right now it isn't that bad at all. Maybe Marriott finally is caving for losing loyalty program members? All people I knew either jumped to Hilton/IHG or reducing stays. I am hitting ambassador this year, but if my upgrades rate don't improve (it was reduced by much after the Marriott merger for my stays in China.) Then I am also switching, already got the Shangri-la diamond challenge going.

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Kendor Guest

@James For once I find myself in complete agreement with @DCS. You're not a moderator or a discussion leader. The flow of conversation here is really not your business to enforce one way or the other. One person's "crap" is another person's tasty treasured infonugget. I've learned so much from tangential conversation here. If your inbox is filling with notifications from the, uh, one or two messages where we've mentioned the Long Bar, then do as I do and don't subscribe to follow-up notifications by email. You asked me to excuse you so I will, no harm, no foul. But really, you'll learn interesting things and you'll get along a lot better with the other kids on the playground if you don't try to micromanage the conversation. It's easy enough to ignore the discussion if you aren't interested in it.

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Huang Guest

Hmm, I made 2 reservations before Sept 14. And I got to say i am pleasantly surprised? Out of 3 bookings, 1 stayed the same, 1 has 1 night with higher points, and one has 3 nights with lowered points (one of them is "free" since I booked 5 nights, so 2 nights are lowered). If they don't change this much, as they said on my reservation that "The points rate for your reservation may increase or decrease until you have deducted the points from your account to cover the reservation. " Then I am pretty happy with this. But any move towards dynamic pricing might indicate further devaluation.

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