La Compagnie Suspends Operations Until March 2021

Update: La Compagnie extended the suspension of their flights until February 28, 2021. 

We’ve seen many airlines around the world suspend operations in recent months, and all business class airline La Compagnie was among them.

I wanted to provide an update on the airline, since this doesn’t seem like an ideal time to be running an airline that exclusively operates transatlantic flights (or I suppose any airline, for that matter).

La Compagnie’s suspended operations

In March 2020, La Compagnie suspended operations. The airline flies exclusively between New York and France, so given the travel restrictions that were put in place by President Trump at the time (not to mention the reduced demand), there was no commercially viable way for the airline to continue operations.

Initially the airline cancelled service for just a few weeks, though we’ve seen this extended several times now. In recent days La Compagnie’s schedule has been updated to reflect that the airline will cancel flights until February 28, 2021.

Based on the schedule filed as of now, La Compagnie will then resume:

  • Up to 2x daily Paris to Newark flights

Passengers on cancelled flights are technically entitled to refunds, though I haven’t heard too many firsthand reports about how the airline is handling that, given the issues we’ve seen at other airlines.

La Compagnie is also offering a flexible booking policy for future travel, clearly in an attempt to get people to book travel.

La Compagnie A321neo cabin

La Compagnie has come a long way

La Compagnie has come a long way since launching operations in 2014. Historically transatlantic all business class airlines simply haven’t succeeded — we’ve seen so many airlines try, and so many airlines fail.

When La Compagnie start flying, the airline was off to a rough start, but it has improved significantly since then:

  • The airline has had success focusing on its core Paris to New York market, as well as the seasonal Nice to New York market; La Compagnie executives realized expanding to other US cities and other European countries doesn’t make sense
  • La Compagnie recently swapped its two 757-200s with two A321neos, which feature fully flat business class seats, and free high speed Wi-Fi (not to mention better fuel economy)
  • La Compagnie offers a spectacularly good value, as it’s priced way below the competition in business class
  • As of 2018 the airline was number two in terms of revenue in the New York to Paris market, after Air France

La Compagnie A321neo

I’m really rooting for the airline, because it offers a unique value proposition that isn’t otherwise available in the market. The catch is that up until this year, the airline has only operated in “good” times.

Unlike some other airlines, presumably La Compagnie doesn’t have billions (or even hundreds of millions, or maybe not even tens of millions) of dollars on hand to make it through this situation if it lasts for a long time. Furthermore, the airline doesn’t have quite the leverage that global national carriers do in terms of getting government support.

At the start of the pandemic, executives at the airline said that La Compagnie was well positioned for a temporary grounding, though if demand remains suppressed for a really long time, I’d hate to think what this could mean for the airline.

La Compagnie A321neo business class seats

Bottom line

Obviously airlines around the globe are suffering right now, though I imagine the situation has to be even harder for a small airline that doesn’t have as much negotiating power with governments and lenders.

Furthermore, the market in which La Compagnie operates gives it very little flexibility to switch around its business model and adapt to the current situation. As of now, La Compagnie is expected to be grounded for nearly six months, though that could be extended even further, since there’s no end in sight for current restrictions.

The only other transatlantic all business class service that operated prior to the pandemic was British Airways’ Club World London City service, and the airline grounded that for several months, and frankly I’d be surprised to ever see it return.

What do you make of La Compagnie’s survival odds at this point?

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Lynn Guest

Well I had flights booked with them to Nice for the beginning of July 2020. I am still waiting for a refund. They said within 6 months ! Which in itself was totally unacceptable. I have just received an email today after chasing this further saying that they will not be refunding until they are back up and flying ! Hmmm time to try some other avenues to get the money back. I really hope they make it through this crisis and I have been so patient because I feel for all these airlines and everyone in general during these tough times, but enough is enough.

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loraine Guest

La Compagnie owes me $10K. I took a voucher for $5k and requested a refund for the other $5k. they say the earliest they will pay back is December. Not looking good. How to get swindled for $10,000 with no recourse.

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John luffred Guest

Bottom line... American's want cheap,cheap,cheap or upgrades. They can tell you they want all this luxury. But, not willing to pay.

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A K Guest

April flight cancelled in March. I immediately asked for a refund. They stalled for 2 months. I contact Chase which resulted in an immediate credit and a decision in my favor 2 months after. Any chance they change their model to fly all business to a different city other than EWR?

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Liam Guest

I would not call them a terrible airline at all. Sure, the product may not be up to the standards of some airlines, but it's still ahead of some AF planes. I got to fly with them round trip early this year (January/February), and for the price paid (around what a PY ticket was going for on other airlines - purchased during a sale) it represented an amazing value. Seats are exactly the same as the ones you'd get on many UA long haul 757s, 767s, 777s, and 787s. Food was decent, but not outstanding. Service was good for the most part - although one FA wasn't the greatest. What I found absolutely remarkable was that boarding was complete in 10 minutes (if that) on the outgoing flight. Also, even though I had a seat towards the back on the flight going out, I did not find it noisy at all - very quiet plane. I would fly them again without hesitation

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